Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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True Paradise in Earth !
Unfortunately, I lost my bag upon arrival to Riu Aquarelle Palace but, Nexxus Tours worked diligently to return my bag of items safely! I was very impressed with the communication as well to keep me updated throughout the process! I WILL RETURN VERY SOON !!!
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Amazing
We stayed with my daughter for 6 nights. That’s was our 5th time in Jamaica and by far that was the best resort we stayed at. The beach is beautiful we don’t care for the pool so the beach was very important to us. As for the food do not bother to go to the restaurants nothing special they do have to work on a menu especially at the Asian restaurant. The buffet food was so much better. The highlight of our stay was the entertainment team honestly the best team every single one of them the shows are absolutely fantastic we would be back just for that energy! The team is so talented and they all worked so hard. Anthony , Britany aka Jaguar, Slippy, Roster and all the rest are supper professional all made sure that every guest feels comfortable and welcome. We definitely will be back !
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Enjoyable stay, friendly staff, good range or food options in the buffet restaurant, entertainment staff were good but not necessarily my style. Beach was really nice, warm sea, not overcrowded. Location slightly isolated but fine for an all-inclusive stay.
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Fantastic location!
I loved my time at Hotel Riu Palace Aquarelle. It was a beautiful hotel made exceptional by the amazing staff who were all helpful, knowledgeable and attentive.
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Saved the best until last
We stayed at Riu palace Aquarelle for one week after staying at Riu Ocho Rios for 2 weeks. As a Riu Gold member I can safely say I have experience staying at Riu hotels. Aquarelle is the best and the only regret is I did not stay longer. I will be leaving a separate review for Riu Ocho Rios! From arriving at Aquarelle it was 5* service easy check in beautiful room (pool room). Every staff member went out of their way and too many to mention all but here are the ones who gave exceptional service. In the main restaurant Dwayne and Crystal who got my husbands dry humour and from day one knew how we liked our water with and without ice. Courtroy in the Daiquiri bar. Security officer Akina Brown who looked after us and always smiling even after a night shift. Last but not least Selina Lowe who totally embodies the Jamaican saying “No problem”. Apologies if I Spelt names wrong. Whether you are a party animal or a beach lounger there is something for everyone. Nightly shows. Beach, white and Neon parties or if relaxing the drinks will come to you even if you are on the beach! Busy planning my stay. Aquarelle you put a smile back on our faces.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26