Resort Details
- Various Restaurants
Adelita - Buffets and live cooking stations. Special evenings: themed buffet (three times a week). Optional dining (a la carte, reservations required in advance).
María Bonita - Mexican restaurant
Dante - Italian restaurant.
Grill and steakhouse (in "Cozumel" beach restaurant, on beach).
- Children programs
- Exercise gym
- Free high speed internet connection
- Golf,Offsite†
- Jacuzzi
- Meal Plan Type: All Inclusive
- Nightclub
- Playground
- Pool
- Spa†
- Children programs
- Exercise gym
- Free high speed internet connection
- Golf, Offsite†
- Jacuzzi
- Meal Plan Type: All Inclusive
- Nightclub
- Playground
- Pool
- Spa†
- Tennis court
- Water sports
† Fees may apply
- Basketball court
- Children's program
- Kayaking †
- Scuba diving †
- Table tennis
- Tennis court
- Volleyball
- Water activities
- Windsurfing †
- Golf †This hotel has a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5056 reviews
-
Jul 13, 2025one of the best places i been
I love Riu Lupita because the staff make you feel welcome, its a great experience as you arrive to the airport until they bring you back to the airport me and my family love it this was my second time visiting Riu Lupita
-
Jul 11, 2025
Relaxing hotel
Smaller than some of the other Riu Hotels Bar is right beside the main pool. Bus ride to the beach and town center Friendly abd efficient staff who dont houndcyou for tips. We came as a couple but would suit a family as well. Free bus to Riu Tequila party every Friday Rooms are clean well maintained with pleanty of storage. However the dark wood makes them look a little dated Remember your in Mexico expect to see the local wildlife in the hotel grounds
-
Jul 09, 2025
Nice and relaxing stay
RIU Lupita looked to be a relaxing spot for a vacation, and it was. The hotel is not a high rise hotel building, but rather a compound of smaller buildings, which meant that it never seemed very busy. The food at the buffet restaurant was nice, and the dishes were changed around from day to day, so I never felt as if it was repetitive. The relaxing pool that was located a jit away from the main pool was very nice as it allowed for reading and did not have any loud activities around. The room itself had a few scuff marks, but it was clean and fresh. Not much of a view as the hotel is located pretty much in the jungle. Staff were always friendly and greeted me when I encountered them. Would recommend to other to visit.
-
Jul 07, 2025Why This Hotel Should Be Avoided
This hotel is outdated and really needs a renovation. The rooms are spacious, but the cleanliness is poor. The curtains were dirty and dusty, and there were drain flies both in the room and on the food. Insects were everywhere, which made for an uncomfortable stay. The rooms weren’t cleaned properly, and it seemed like little attention was paid to maintenance. The pool was also a big letdown: the water was dirty and there were hairs floating around. The food was the same every day with almost no variety, and the quality was very mediocre. Even though the staff was very friendly and helpful, they couldn’t make up for the other issues. Overall, despite the kind staff, I wouldn’t recommend this hotel. The poor hygiene, dirty pool, and repetitive food make it a place I would not return to.
-
Jul 07, 2025
RIU Lupita
Wonderful stay at the RIU Lupita. Lots of choice in the food selection. Delicious drinks with the bar staff very fast making and serving drinks throughout the stay. Good entertainment throughout the day and each evening, with a bonus RIU Party every Friday at RIU Tequila, with free shuttle bus for all those who wanted to go. Great fun! Only slight negative was slowly draining shower, so you're standing in a pool of water. Not the first time I've seen this at a RIU hotel unfortunately, need to unclog the drains regularly please! Otherwise all other facilities top notch, especially the free minibar. Thanks RIU!!!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy - Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26