What We Love

  • The resort is approximately 30 minutes away from the airport. 
  • You're located in the heart of Cancun, only minutes away from outstanding restaurants, entertainment and more!
  • The city buses only cost $1.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The always fascinating Mayan ruins are near in Tulum or Chicen Itza.
  • The Garrafon Nature Reserve at Isla Mujeres has flora & fauna to fawn over.
Escape to the vacay of your dreams at Riu Caribe. This all-inclusive resort offers food, entertainment and fun in the heart of Cancun, the perfect place for a memorable getaway.

All-inclusive means a stress-free getaway: drinks, food and activities are included in the price of your vacation. Tee off at the 18-hole golf course nearby or visit the underwater art museum in Isla Mujeres. Don’t forget to stop by the spa for a relaxing massage or facial. Enjoy the best cuisine at all of the resort’s restaurants and bars then retreat to your oceanfront room and chill on the balcony. Everything you could ever imagine is at Riu Caribe, maybe even some things you never knew you liked. The memories you make here will resonate long after you've left this escape-haven. 

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Resort Details

Dining

Various restaurants, bars and lounges serve a variety of cuisines.
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Amenities

Housekeeping, an exercise gym, babysitting and other amenities are available to meet guests' needs.
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Activities

Nearby golf, water sports, direct access to the beach and more fun activities are available.
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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 324 reviews
  • 4.0 star tripadvisor rating
    Beach and RIU parties are amazing.

    The first 18 hours we were definitely not treated well by the RIU Caribe. We asked several months prior to arrival and then again the week before for rooms as close together as possible. These requests were both confirmed. At check-in the rooms were on complete opposite ends of the hotel even having to take different elevators. We were told one room was an "upgrade" which was definitely not true as it only had 1 sink, had to walk 2 flights of stairs, and no ceiling fan. Yes, the Riu Caribe has several rooms you have to take at least 2 flights of stairs to access! Once we got all unpacked and settled we noticed AC was not cooling. We spent the next 18 hours being jerked around by the front desk and maintenance. 3 trips by maintenance always saying it is fixed now, give it a couple hours to cool down. Ended up trying to sleeping without AC and in the morning the front desk manager wanted to send maintenance back to our room for a FOURTH time!!! I told him I gave them 18 hours and three notices to fix it I am tired of wasting my vacation time. They found us another room and all was good....except we had to check out of our first room at noon and other room was not ready until 3...another 3 hours without the room I paid for. The regular room was much nicer than the "upgraded" room. Felt like the front desk and maintenance are trying to gaslight us. THEN upon check out I asked for a late checkout...after all they cost me 21 hours of my vacation hassling to get what I paid for in the first place, but now they want to charge me by the hour for late check out with no exceptions??? Everything else about our stay was wonderful. The RIU parties are incredible and there is always something going on. After a daytime RIU party, they even had silent disco that night too! Activities seem to be random week by week. We didn't have any karaoke in 8 days. And the activities listed on the app are subject to change. The buffet is extensive with several fresh cook stations. The steak house is outside seating, so it was uncomfortable hot and the food was very inconsistent and not cooked as ordered. The Asian restaurant is buffet style and food is excellent. Mexican restaurant is buffet appetizer and dessert. Gourmet restaurant is order off menu and excellent. No room service but take what you want from buffet or get a snack in the sports bar. Although snacks at sports bar are not real good. Beach is best part of this place. No towel game!! Lot of chairs and lots of sun or shade from all the beautiful palm trees. Minimal waves so can always swim. Highly commend them on their towel card program. Please continue that program. There are 2 main bars in the evening. The lobby bar is just too hot to sit and enjoy a drink. The sports bar has AC, but is lit up super bright even late in the evening. No real comfortable place to chill, visit , and have a drink in the evening. The app is excellent for getting your mini bar refilled. They do not provide lotion and it is not an option on their app. One elevator was broken most of our stay, but we never really had to wait long for an elevator.

    May 20, 2024
  • 5.0 star tripadvisor rating
    Had a blast

    Had a great time for my first time in Cancun with my family. I would definitely come again but would like to bring my husband

    May 19, 2024
  • 4.0 star tripadvisor rating
    Staff are Brill...

    We have just spent 14 nights at the Rui Caribe, the hotel is absolutely lovely. Our room was spacious and had a great view the maid service was 99% great didn't get the usual maids name she was absolutely great (room 587) the other one never changed the bed and folded our dirty towels instead of changing them but this was reported and rectified. The optics in our room were not to our taste locally branded but beer and soft drinks were good. Could not fault the food there is something for everyone again restaurants are lovely spotlessly clean. We had sunbeds at the pool where the aqua aerobics were on Tony was absolutely brilliant so much fun never ventured to the swim up bar but did speak to other guests who said it was dirty but that's the guests not the hotels fault the beach is absolutely stunning and spotless again down to the hotel staff. The Rui parties are worth a visit we had a great time. If you need to buy anything do not go to the hotel shop go to the one outside hotel alot cheaper. Another tip if you have long hair ladies you need to take a hairdryer the one in bathroom is useless I have short hair and I struggled. The only reason I gave this hotel 4 stars is because of location we like to go out for a walk to different pubs and to explore and felt it was not in the mix but that's us. The thing that makes this hotel is the absolutely brilliant staff they are so friendly Jesus at breakfast brilliant Litcha also brilliant and David who never stops at the pool collecting glasses never caught all your names but you are all a credit to Rui thank you for a lovely holiday 😀

    May 18, 2024
  • 5.0 star tripadvisor rating
    Perfect getaway

    I recently enjoyed a memorable stay at your esteemed hotel from May 7-11, 2024. I want to express my heartfelt appreciation for the exceptional service and the wonderful experience I had during our stay. The service, amenities, and overall ambiance of the hotel were truly outstanding.

    May 18, 2024
  • 5.0 star tripadvisor rating
    Amazing

    Hotel was absolutely amazing. Staff were so helpful and friendly, the pool bar was lots of fun and Riu host great parties. Food was amazing, the buffet has a massive selection of fresh food, so many choices of drinks. Hotel was so clean and the aesthetic is amazing. Would 100% recommend to anyone going with friends or couples.

    May 18, 2024