What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
This is the cream of the beach crop of this Rose Hall Trifecta in Jamaica. Inside this palatial, colonial-style hotel is a double Hollywood-ish stairway that leads to an expansive, avant-garde lobby, which harkens back to the day of the nearby famed plantation, Rose Hall, that once occupied this spot. Better still, all the amenities of the other two Rose Halls that grace either side are yours for the taking - water sports, bars, pools, entertainment and, of course, endless delish food and drinks. Visit this earth-heaven and bliss out.
All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!
Get MORE from your getaway to Iberostar Grand Rose Hall. Now through all of 2020, Iberostar guests will get these additional perks exclusive to CheapCaribbean customers:
- Complimentary access to Club MoBay departure lounge (located at MBJ airport), plus expedited customs. (Valued at $30 per person)
Location
Montego Bay-BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers
are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth
between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8156 reviews
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Mar 27, 2020Average
I stayed March 15 to 19. The grounds were well maintained and mostly the entire staff was outstanding. The good, the food and drinks were plentiful the staff was friendly and could be found everywhere through the resort. Most of the entertainment and Casino were shut down during our stay so what I did see was good. The bad, I’m still waiting to meet my Butler from check in. The room was ocean front with a great view. The maintenance people when painting the ceiling in the bathroom had paint on everything, walls floors ect. The ceiling had mold and the hot water didn’t work on one of the sinks. They diffidently need a better exterminator because I found bugs every night in the room. The staff and security must have deal with the guys who walk up and down the beach selling weed all day because nobody stopped then from 7 am till 5 pm. Also I’ve never been to a resort where they let people smoke weed at the swim up bar in the family resort area with children near bye. I’m not even going to complain about the push for the star rewards program, but don’t tell me the girl was going to get fired because we canceled the breakfast I sent this same review last week to iberostar directly but they never responded, so I suggest you try secrets and sandals In Montego Bay I found I enjoyed my stay there better. I tried this resort because a made serval trips to the iberostar grand in the Dominican and had a great time at that resort
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Mar 22, 2020Third vacation at the Iberostar Grand Rose Hall
We stayed at Iberostar Grand Rose Hall for our third time March 7 – 17, 2020. With all the talk of salmonella, I was a bit nervous eating at the resort but we didn’t experience any food issues during our stay at all. With Covid 19, they made us sanitize our hands prior to eating at the buffets. I even witnessed a chef washing their hands before handling food and cooking for us at Port Marina. The staff as usual went above and beyond making our stay fun and pleasant. Our room was spotless every day and night. Our butlers O’Neil and Andre made sure we had everything we possibly could need in our room and ensured we had a late check out since our flight was later in the day. Bartenders, Gary, Powell, Jerry were fun as usual, made delicious drinks and remembered us from previous years! Mark and Akeem from the gym, you both are awesome! Vanessa, Mystique, Lisa, Strawberry, Coco, Ricky D, Smiley and CC, you make our stay so much fun! You all are the reason we return each year. Thank you again to everyone for all you do! You work long days and always have a smile on your faces! We look forward to seeing everyone when we return on our next trip!
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Mar 22, 2020
Amazing Annual Vacation
This is our fifth visit to Jamaica - once at the Suites and the last four times at The Grand. We have been vacationing here for March Break since 2015 and have never been disappointed. This is a beautiful property, and a beautiful resort. Having said that, a building is just a building. What makes us return every year is the amazing staff at this resort who bring love and happiness to work with them every day and make you feel so welcome. The many kindnesses we have received in five years are innumerable. I would like to say special thanks to the following people: Orthneil and Winston at the front desk for all of their consideration and help in getting this year’s vacation off to a great start. Chevonnie from Guest Relations. Our butlers - Assani, Reynaldo and Martn - who helped to make the stay that much more enjoyable. The amazing staff in the buffets and dining rooms! Thank you so much Judy, Lisa, Yanique, Novalee, Jacquie, Oushane, Ricardo & Omar. These people deserve so much gratitude for outstanding service and for just being all around wonderful. So pleasant and helpful always! If I have forgotten anyone, my sincere apologies. Chadwick who helped us out with our baggage. Keon at the pool bar for service above and beyond! Kerry whose kindnesses and friendliness made a great vacation that much greater. :) Chefs Charley, Benjamin, and Patmar who went to great lengths (as always) to ensure that my father had an incredible array of delicious gluten-free options. Given that he has Celiac disease, that is something for which we are all so grateful. Also Navada for going out of his way too to provide excellent food options for us. The ladies at the Spa who are the most talented masseuses I have ever met. Thank you Mitzei, Sasha, Beverly, Hodecia, & Stacy Ann. As always, the food was amazing and even though these were unusual circumstances this March with Covid virus decimating the number of guests that were there, we still received top notch service and great food. My hats off to the staff and Iberostar organization for being able to do this. The extra consideration and attention given to my father’s dietary needs makes me so very grateful. Any resort or hotel can have circumstances which may be problematic for guests on occasion, but my experience with The Grand is that they do everything in their power to make sure your issues are dealt with promptly, courteously and effectively. I have recommended a stay at this property many times in the last six years and do not hesitate to do so again. We all look forward to our week at The Grand every March, and we will be returning again in 2021! Again, thank you to the amazing staff who all make this such a grand occasion for us every single year!
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Mar 21, 2020
My 60th birthday
It was truly the best resort we have ever been fortunate enough to visit. I was wowed by the experience. The food was so amazing i gained 10 lbs in 7 days even with being on the go non stop. Golfing was amazing we did Cinimon Hill and Rose Hall. Both were amazing but Tony at Cinomon Hill was an amazing caddie. Improved my game 10 strokes. Highly recommend the rose pedal baths with champagne for a romantic touch.
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Mar 20, 2020Salmonella and Ecoli
“This was our first trip to the Iberostar Grand Rose Hall Resort, my husband and I traveled with 3 other couples. To say we were excited to get away for a few days would be an understatement. We traveled 3/8/2020-3/12/2020. The first day or so was so much fun! The entertainment staff was amazing and a lot of fun!! They remembered our names, drinks and truly went out of their way to make sure we had a great time! We also had two wonderful butlers that looked after us as well. We couldn’t have asked for better treatment. So for those I just mentioned I will give the highest praise I could give. Moving forward 4 out of the 8 in our group started throwing up, had diarrhea, chills and fever, one being my husband. I’ve never seen him so sick. We made it home where he had to be quarantined to our room, he couldn’t even be around our kids or return to work. One of our friends that was also sick went to the urgent care first, she was in very bad shape. She had to receive fluids and was given her results which tested positive for both Ecoli and Salmonella . Once we heard that I took my husband where he tested positive for both as well. Please tell me how this could happen? The other 2 didn’t go to the doctor but had the exact same symptoms.This is the last thing we would expect to happen when we thought we were going to a “premium” resort not to mention the money we spent to go on top of our very generous tips we gave while we were there. Another very concerning thing is how the resort is handling this, it’s like they don’t even care and told us to let them know if we decide to come back so the can give us extra amenities... are you kidding me? There’s no chance what so ever that we will ever go back. We are not the type to try to get something for free or get our money back for no reason but what’s right is right and what’s wrong is wrong and they are totally wrong and should try to be a little more concerned than they are. We have a business that my husband couldn’t even go back to until yesterday (3/19) on top of the medical bills that occurred from having to go to urgent care. So if you’re reading this wondering if you should go there or somewhere else, trust me go somewhere else. Above all, we hope no one else will have to go through what we have and we wonder just how many got sick last week if 50% of our group fell ill?”