What We Love
- Enjoy much-needed alone time at the Turkish bath, and hot stone massages at the spa
- Drop off the kids at Lucy's Club (ages 4-12) and enjoy your own adventures across Puerto Plata.
- Perfect your swing at the 18-hole Playa Dorada Beach & Golf Club, which is only five-minutes away.
Things to Know
- It's 20 minutes from the airport - your Dominican dream vacay will begin shortly!
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Onsite amenities are perfectly suited for couples and families alike.
LocationPuerto Plata - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
STUDENT/YOUTH GROUP POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy at student/youth groups. Students/youth All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis. Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay. In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel Staff and/or other guest or causing physical damages to facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8648 reviews
Iberostar is the Star
My wife and I were here for the second time in 3 years. Still an amazing resort - beautiful location, awesome and very friendly staff, great food and shows, and the staff accommodates to all your needs. No issues at all. Had 2 days of rain and the staff still did all the day time activities under the huge theatre they have. Had the best buffet restaurant server, Generoso, again. Will definitely be going back for a 3 rd time next year.
Birthday celebration and family fun!
Our family of seven stayed at this hotel in March 2020, the main purpose of which was to celebrate a milestone birthday for a family member. The service, accommodation, food, and entertainment, was first class. We can't say enough positive comments about the staff. We usually stay at very highly rated hotels, but this superseded and outclassed all of them. What made the huge difference is the staff, in particular, Natalia (hotel manager), Yiselle in the restaurants, Misael (concierge), Eneroliza (juice station), Rafael Sarita, Katherine (concierge), Lucy (reception) and Alex (gardener) who went over and above our expectations. The entertainment and band was outstanding! The Rock Show was just exceptional. This team is well practiced and work hard to put on a great show each night. The ladies in the spa do a great job with massages. This hotel needs to be applauded for the glass refillable water bottles provided in each room. This is ingenious, and showcases a high degree of environmental conscientiousness and is a practice that the hotel industry needs to adopt globally. The grounds are beautifully manicured, the peacocks, flamingoes and other fauna give this hotel special character. The Orchid Garden and koi pond is unique and tranquilizing! We highly recommend this as a holiday destination.
Super bad experience with the management
Do not recommend this resort to anyone!!! Staff was ok,but management were super rude and unhelpful.Don’t even try to understand our situation, a “manager “Arianni responded with attitude .Feel really sorry for staff,because some of them were really nice.
Room outdated but everything else was good
I stood here for 5 days while the whole coronavirus thing was going on. The staff was friendly the entire stay even though I knew what was on their mind. There was sanitizer stands everywhere. Wednesday night the gov,t shut everything down so no more excursions and the resort said they were closing on April 1st. Even after that the staff remained friendly and helpful and service was still great. The buffet pretty much had the same food every week which sucked a little. I ate at one of the reservation restaurant called mercado which had really good food and service. Waiters and bartenders all over were very friendly. Bathroom in my room which was 4004 was really old looking. There was no outlet by the bed to charge my phone. Mini bar in room only had 2 beers and 2 sodas. They give out tall glass bottles so you can refill your water at a fountain outdoors. I guess saving plastic waste but kept wondering how clean was my bottle. 2 ping pong tables which I used every day and 2 pool tables. Entertainment by the pool daily and nightly shows. I had a good time. I would go back once they update the rooms a bit. They also need more variety for dinner at the buffet. Everything outside the room was well maintained and clean.
Beautiful property and a great vacation!
We stayed at Iberostar Costa Dorada from Feb 26 – March 7th and had a great time. We were in room 1222 which is building 1, 2nd floor (top floor) and with a great pool view. We picked this room specifically using the Iberostar online room selector which is a great feature. They have a beautiful and large pool so even in the busiest times never seemed crowded. There were always chairs available at the pool or the beach at any time of the day and you could always find shade if needed. Entertainment was very good throughout the day with plenty of activities if you want to join. The night time entertainment was even better as they have their own band so it was live music almost every night. The rockshow was excellent. The theater was large with both a covered section and open air so you can sit in the courtyard and still see and hear the shows perfectly. The food was generally good with some nights much more variety than other nights at the buffet. The Japanese and Mexican restaurants were excellent. The Mediterranean was mostly the same buffet from lunch (but much smaller) and you order a main course which we didn’t care for. Other people we spoke to indicated the same. They had some barbeques on the beach a few times plus they made Paella one day. Everything was excellent and we looked forward to the beach lunches. We did find that there always was an issue with wine and champagne even if we only wanted a spritzer or mimosa, etc. during the day or wine at night - they always ran out. It seems they have a limited supply by bar and perhaps by the hour as they would tell us to come back in 15-20 mins or try different bars. They don’t have any blenders at any bars so you won’t get any made-to-order frozen drinks. They do have some pre-mixed drinks (pina colada, etc) and the bartenders do a great job making almost anything you want. We received a call to our room on the day before we left telling us that smoking is not permitted on the balconies. I think that is very strange given that you could smoke almost everywhere on the resort, including the beach, the pool, the lobby, the courtyard, the pool bar and swim up bar. This must be a new rule as we saw many people smoking on the balconies, so just an fyi for others. The beach is very large and you can walk miles in either direction. We went to some shops down the beach to the right. The vendors are fairly aggressive as typically you would find at other resorts but that didn’t bother us. We enjoyed the shopping and the ice cold beer at a small bar they had there. The only issue with the beach is the seaweed but they cleared it up by sunrise everyday. Even with the seaweed in the water, there was still plenty of areas where you could swim. The staff were amazing and very friendly. Overall, we really enjoyed the resort.