What We Love
- To get into the island groove, spend the day by the enormous pool and your evening at one of the resort's many shows or classy bars.
- Enjoy ocean, garden or pool views when you book a Junior Suite.
- Scuba divers and snorkelers can explore the offshore reef ranked the second largest in the world.
Things to Know
- The resort is less than 20 minutes from Cancun International Airport.
- Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Buffet and a la carte meals
- All domestic and imported beverages
- Nightly entertainment and/or theme shows.
- Daytime pool and beach activities.
- Kid's club
- Taxes and gratuities.
LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8623 reviews
The best photoshoot experience ever!!! We loved taking family pictures. We have done it every year and have had several different experiences. However, this has been by far the best one!!! Alex is such an amazing, professional, creative yet flexible photographer. Our three year old was very engaged and excited about posing for him. He spend time building confidence and creating relationship with our son, so he could show off his best face. If you would like to have a UNIQUE AND AMAZING photoshoot experience AKAH Photography and Alexander as your photographer, are your best answer. The cherry on the top was the final product. We were amazed By Alexander’s photographs. He captured the best pictures on motion that shows the happiness of my family. Thank you Alex for caring. The love and passion that you have for what you do, seriously shows in your work.
Love El Cid
I love El Cid but last year I bought additional points and, unbeknownst to me, I apparently signed up for $4,000 worth of Infinite Privileges membership. I was told I got two free years then received a call telling me I owed 4,000 more dollars. For agreeing to pay quickly, I received points, money, certificates, etc. However, now that I've agreed to pay, I'm unable to get through to my agent. She tells me she reserved a stay for me at a resort in MN but the resort has no record to this reservation and now she doesn't answer or return my call. Unfrtunately this is the sort of service I expect from "too good to be true" opportunities. I'd love someone from El Cid to call me at 612-708-1742 to help me with this or get me out of it.
Amazing Resort for a relaxing vacation!
It was an amazing experience for my husband and I first trip to Mexico. The staff were AMAZING, the resort was well kept and super clean all the time. The food choices and quality was AWESOME. We really created a lot of great memories and have already recommended to our friends and family. We will definitely be back!
Repeat visitor to El Cid Mx - Great experiences
My wife and I found El CId (Puerto Morales, Riviera Maya) several years ago and return annually. All-inclusive food and beverages. Several colonial style buildings with mangrove conservancy winding throughout. The chefs at the French, Mediterranean and Italian venues are first class. Broad assortment of pools and hot tubs , protected beach and ocean accesst plus other activities. On site Tour company. My wife frequents the spa soon after we arrive (long airplane trip) so she is relaxed for the whole stay. Attentive staff. We brought longtime friends with us one winter to birdwatch and visit cultural sites. Ventus (very modern architecture) opened as an expansion of El Cid a few years ago and added more food venues, bigger pools and hot tubs. The barrier reef just off shore is gorgeous for snorkeing. Don't miss it!
Me and my sisters family went for a week. We both have 2 children from 4 through 12 year olds and they loved the pools and the food! I have to say the drinks were really good. We had an all inclusive. And every day had something different to eat. We also wanted to try local restaurants. And the Taxi that you can get from the resort can take you to different attractions and restaurants. The Resort was very safe and very tropical. Iguanas are everywhere but mean no harm. We also saw alligators in ponds that are fenced up around the resort. I can't wait to go back.