What We Love
- To get into the island groove, spend the day by the enormous pool and your evening at one of the resort's many shows or classy bars.
- Enjoy ocean, garden or pool views when you book a Junior Suite.
- Scuba divers and snorkelers can explore the offshore reef ranked the second largest in the world.
Things to Know
- The resort is less than 20 minutes from Cancun International Airport.
- Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Buffet and a la carte meals
- All domestic and imported beverages
- Nightly entertainment and/or theme shows.
- Daytime pool and beach activities.
- Kid's club
- Taxes and gratuities.
LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8617 reviews
Spring Break 2020
Although the weather was on the cooler side, we had a great trip. This was my 6th stay at El Cid and each time offers additional amenities, entertainment, food, activities for the kids. With the addition of The Ventus and their restaurants and activities it's really had to beat. El Cid is a great family resort . The kids really enjoyed the addition of the foam pool party, paddle boards and the club at the marina. Hopefully, if we can get over everything going on now ( shelter in place) we can return this summer.
Everything was fantastic. People were so kind. Housekeeping-Excellent. Shows were super. Wanted also to Commend Moises for his excellence and brilliance which started as soon as we got there. He went above and beyond (we think) to get us an upgrade to a bigger suite which allowed our friends to stay next to us with some privacy. Just awesome!
Marina el Cid
We had an amazing time! Every single staff member was off the charts fantastic! It literally feels like home while we are there and I loved every moment of our vacation. I hope to return! Our kids loved it and were very comfortable there. It’s very safe, you have to pass 2 security gates to come in. The bike tour takes you into town, I highly recommend it!!!
Fantastic week-long holiday
We had a fantastic week in February with our 5 month old daughter, everything was accessible with our stroller and all the staff were beyond amazing. We have travelled to more than 15, 5 star resorts within the area and the food here was at the top of our list! The only complaints we have about this resort (more suggestions) to keep on par with the other 5 star ratings would be; Al la carts be open and no reservations needed. (nothing worse than having to stick to a schedule whilst on vacation) the second irritant; needing to get pool towels with towel cards, many other high-end resorts now have clean towels available at the pool without needing towel cards. This resort is by far the cleanest resort we have ever been to. We can't to return!
Great staff,great facility,great food,relaxing ,beautifull...We enjoy all of your Resorts..We have met so many great people.Thank You so much for taking care of us during all of our visits.We will see you all in a few months😁