What We Love
- Enjoy all-inclusive luxury on the sands of Cancun's renowned Maroma Beach.
- Soak in the beauty of Cancun while lounging at one of three glistening pools onsite.
- Take advantage of much-needed alone time at the Naay Spa.
Things to Know
- The resort is only 35 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- This resort is open exclusively for adult guests.
LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6378 reviews
My husband and I just got back home from this resort from our honeymoon and not only was it the most beautiful place I’ve been but everyone of the staff made our trip what it was. They were all so nice and funny and made us feel like royalty. Omar and Betsebae were hands down the best bartenders we had the whole week. 10 out of 10 recommend this resort and staff!
My husband and I are on day 5 of our 10 day honeymoon and we’ve loved every minute! The entertainers, Alex and Omar, are so much fun and have brought so much life to the resort each day!! We are so grateful for them!!
Great to be Back! Great Resort! Great People!
Although the resort was not fully open (Ricks Bar, Papitos and nighty shows) the resort and the People that work at this Resort were Shining along with the Sun and the Beach! Our Butler Liz at the Emerald Room and Mauricio at the Palafitos, the activities crew Alex and Omar, Bar Tenders Felipe, Diego and Rene - Thanks for a great Vacation Experience. The resort did a great job rotating the restaurant offerings to the open buildings so we could experience all the chef's flavors. The Beach front Emerald room (5 nights) and the Palafito's (2 nights) was Fabulous! I was very impressed with the COVID Safety protocols and the adherence to those protocols by all the workers from the Airport to the Resort and back. This place is Safer than anywhere I go to in the States! We can't wait to return to this tropical paradise and have the full Karisma Experience and everything this resort has to offer!
Given the restrictions of COVID10 the staff at El Dorado Maroma did a wonderful job ensuring a wonderful vacation. Beginning the first day we felt extremely appreciated and welcomed by the staff. The entertainment staff (especially Omar, Alex and Juan) made sure we had fun things to do every day and went above and beyond to make our experience excellent. The service staff at all the restaurants was very polite and attentive, and the bar staff was fun and enjoyable.
We loved the resort. The only negative is that we had to leave. Liz and Elle are awesome butlers and they made our birthdays very special. Omar and Alex are amazing as well. The drinks at the pool bar were always great and EVERY bartender made drinks to order. LOVED LOVED LOVED this place. We will be back.