In a privileged corner of the Caribbean where you can discover the most spectacular scenery and stunning environments, All Ritmo & Resorts Hotel, located 10 minutes from the Cancun “hotel zone,” north of this famous destination, opens its doors and gives you the most welcome. We are the perfect destination for an unforgettable holiday. We invite you to enjoy days of complete fun and relaxation in our amazing water park, where great adventures await. Whether you travel with your family, friends or with your partner, this amazing resort offers exciting activities for children and fun events for adults so everyone can enjoy their holiday to the fullest. Be seduced by the charm of our beach, its magical white sand, the sun and the warm clear waters of the Caribbean Sea. If you want to experience something authentic with a touch of Latin joy, this is the perfect combination.

Our services include: spacious and comfortable rooms during your stay, aquatic  games and activities, swimming pools with child-friendly areas, three Jacuzzis, six restaurants to speak to every discerning traveler’s palate, three bars, on-property theater, full-service gym, kids’ club, daily activities and nightly entertainment. All Ritmo Hotel & Resorts will provide an oasis of family fun, making your vacation in Cancun not only memorable, but we are confident will be repeated.

Its newly renovated Mexican decor with a contemporary twist will inspire you. Feel the true Mexican hospitality. From the moment you arrive, the smiles and friendliness of all our employees will surprise. We’re well-known for our attentive, warm service and commitment to the satisfaction of all guests.


Playa Mujeres - Beach
Cancun, Mexico (CUN) : 14 miles

Property Information

Year Built: 1987
Last Renovation: 2014
Floors: 4
Total rooms: 159


Resort Details


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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3560 reviews
  • 5.0 star tripadvisor rating
    entertainment staff

    all the events & activities they have put on have been very entertaining and well-articulated! very fun for the family and everyone in between! i'd like to congratulate steven and tony directly for their spectacular work, as well!

    Jul 22, 2020
  • 5.0 star tripadvisor rating
    Best Service

    I'm here with my family. We have been here a couple of days and I'm already in awe of their service! Their group of entertainment has put together amazing shows and games. Tony and Steve immediately made us feel excited about the events planned at the hotel. One of my daughters (7years old) was invited by Tony to play water basquetball and she was screaming with pride how this was the first time she was invited to join a basquetball team. Their night show was my daughters' favorite! After that my other daughter is convinced she was to be a performer! The front desk was wonderful too! Martin helped us upgrade our room to have ocean view and the room is to die for. Two floors, jacuzzi in the balcony. We don't want to leave this place! We will be making plans to come back ❤️

    Jul 10, 2020
  • 2.0 star tripadvisor rating
    Old hotel

    Old hotel and bathrooms are very very old. Service and waiters very kind ..but not a/c in restaurant!! It is insane!! Very small beach. Never pick up phone calls (outside from airport, recepcion from room). No customer service.

    Jul 05, 2020
  • 5.0 star tripadvisor rating
    Such a lovely hotel and staff

    I’m so pleased I went to this hotel. My room had an amazing see and mariner view and was spotlessly clean. The staff were so friendly and helpful and all of them, including the men who cleared away the seaweed every day, worked very hard. The food was good. Always something different to eat and the service was excellent. Isabella always spoke to me and made me feel welcome. Crescensio.. not sure if that’s the correct spelling, the bartender was such a lovely gentleman and made me some locker cocktails .. his special cocktail for me was his “guacamole”, which made me laugh I hope that I am able to return to this hotel in the near future and hope that all the staff are safe and well during this horrendous pandemic. Thank you for making me feel welcome

    Apr 11, 2020
  • 5.0 star tripadvisor rating
    Family vacation with kids aged 6-10.

    I chose this resort for the waterpark.. We were not disappointed. The resort is a little older but a great deal for the price. Food was great! I loved the mixed drink bar at breakfast. The buffet, snack bars, and restaurants had great food. Drinks were also great. We visited during travel bans so workers had been cut and restaurants were affected as well. Alexander at the bar was awesome. We participated in activities throughout the day and evening. My kids LOVED kids club. . Kids club did lots of baking, crafts, and physical activities. Activities were soccer, water basketball, water polo, Olympics,aerobics, surf board in the pool, physical skill games, and trivia. My kids enjoyed the kids show prior to the show. The activities director, Stephen, Adriana, and Super Tony were great! Shows were great..The activity crew did a great job on the productions. The magician and Michael Jackson show were traveling. We enjoyed using the waterpark, minigolf, kayaks, gym, and table games such as ping pong, fuse ball, air hockey, and pool. The beach was great; there was seaweed, which is a problem in the area. Verysafe resort. I was traveling with my kids. Any time my kids were alone security was there; whether I was watching a kid from the room or taking one to the bathroom. Lifeguards were also present at the beach, pool , and waterpark. I felt very safe here. Desk staff was great. They gave us tour of different rooms and were able to answer questions.

    Apr 06, 2020