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The beauty of San Juan Bay contrasted with the cultural appeal of Old San Juan are an explorer's dream at Sheraton Old
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The beauty of San Juan Bay contrasted with the cultural appeal of Old San Juan are an explorer's dream at Sheraton Old San Juan Hotel. Rising above the waterfront, the hotel is in the heart of Old San Juan's historic district. Museums, art galleries, landmarks, cafes and shopping boutiques are all within walking distance of the hotel's 240 rooms. Singles and couples looking for a getaway with outstanding bay and city views get the most bang for their buck at the Sheraton.
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"This hotel was in a prime location, basically in the heart of Old San Juan, very short walks to shops, restaurants and the night life was awesome. Looking forward to staying this location again and boo..." – ANGELCRUZ
49 out of 54 (91%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.2
Service
4.3
Beaches & Pools
3.3
Dining Options
3.4
Room Comfort
4.1
"This hotel was in a prime location, basically in the heart of Old San Juan, very short walks to shops, restaurants and the night life was awesome. Looking forward to staying this location again and boo..." – ANGELCRUZ
49 out of 54 (91%) customers would recommend this product to a friend.
All Customer Reviews
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November 19, 2018
great experience, loved it.
this was my second time staying at this Sheraton hotel, I select it because its location in the San Juan metro area where everything was near by! Upon arriving I was floored to discover that the room was not what I requested and I did not like it at all, a second room was shown to me with the same results, did not like it, however, the third time was a charm! I loved it pretty much as the Jr. suite I occupied during my 2/18 stay, great city view facing the San Juan bay as well. Quite frankly, it's this hotel the main attractiveness when I travel to Puerto Rico, I've stayed in countless of hotels but by far, this is my favorite! Look forward to travel back on 2/2019, my next vacation.
The view was absolutely amazing. This is an older hotel but the price was right. The staff was courteous, the rooms were clean and the restaurant had a nice menu selection. I would definitely stay here again.
The people at the Hotel were AMAZING! They were super nice. It was very clean and organized. I loved that everything can be walked to. We took an Uber to the beach but the employees there explained to us how we could also get there by public transportation. Try the Hibarito burger! It’s delicious. My partner and I really enjoyed it. We loved the local breakfast place La Mallorca. The car service that dropped us off and to the airport were really great too. Super punctual all around amazing experience. Everyone had suggestions of where to go and were so friendly! Thank you so much!
From:Bronx,New York Age:25-34 Travel:1-2 trips/year
May 13, 2018
1st impressions last
Straight to the point and the reason for this review... upon arrival at the hotel for check in we were given a room on the 7th floor that smelled very damp and the carpeting almost felt wet when we walked in. Mark who assisted us with our bags was awesome. He quickly went down to have our rooms changed and we were much more comfortable in a room on the 4th floor. Puerto Rico overall was a blast and we especially enjoyed Old San Juan and all the good food to offer.
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8 questions, 32 answers.
(what is the best hotel to stay in puerto rico for a young couple)5 answers
8 years, 100 months ago
Amanda
There are so many great hotels in Puerto Rico! The Isla Verde area is trendy and lively. This close to all the action!
KellyCC
Old san Juan Casino is right in Oldsan Juan everything in Old San Juan is within walking distance Transportation to the area beaches is available
HankR
wow what a trick question, SO Many looked great, but puerto RIco has so many hotels in different parts, it all depends what you want to do socially, If you looking for nightlife, maybe condado, or Isla verde, but the saftey issue is different over there, If you looking for quiet town food, and history but have access to all the rest I would say Old San Juan. If you want beauty I said Ponce, or rincon, but ricon is for surfers, Ponce is beaches, lakes, greenery. queit, golf, but about and hour or so from San juan, Farjado is great and beautiful but again far, Aguadilla is pretty but again Far from the airport. OH by the way there are other airports but flights are not as frequent and only on some days, so choose wisely, whatever you do and whereever you stay have a great stay, I know price and activities usually decides for me the end.
Liljazzyb
We stayed at the Sherton Old San Juan. It was very close to everything. Senor Frog is about 50 steps from the front of the hotel, Ralph Lauren Polo store is next to that, CVS is next.The bus ($.50), and trolley (FREE) stops across the street from Senor Frog. The water is across the stree from Senor Frog and you can take the ferry ($.50) to the other side and go to the Bacardi Factory (the tour is free and they give you drinks to sample). The trolley takes you around the town and to all the sites (which runs about $2.00-5.00) Other people we meet that stayed at various hotels had to take cabs (money), or rent a car to get to the places we went to for little to no money. Casino is in the hotel, and various inexpensive resturants are around hotel...CVS sells everything, including ALCHOL!!!
LEGNA
I would recommend the Sheraton Old San Juan Hotel & Casino. The hotel is on the bay and across from where the cruise ships dock when they stop in San Juan. There is numerous shops and places to eat within walking distance. If you like to gamble a little there is a casino on the first floor. When the cruise ships dock for a few hours the area can become a little crowded, but that's part on the enjoyment of the location. If you want to go lay on the beach it's not that far away, but there is no beach available at the hotel.
SUNKIST
Can a person book a hotel for just one night?3 answers
7 years, 95 months ago
traveler
Some resort's allow a one (1) night stay, however, it would depend on the particular resort and specific travel dates.
MariaCC
You may book a only one night at some of the resorts we carry. We suggest putting your travel dates in on the home page and searching your destination in order to find specific resorts that allow a one night stay.
MeganCC
Yes they can
Liljazzyb
Im not sure.
LEGNA
is this all inclusive with meals5 answers
This site is saying thats its a all inclusive resort does this include food?
7 years, 92 months ago
ct
The Sheraton does not offer an all inclusive package with meals. At this time the resorts in Puerto Rico do not include all inclusive with meals and drinks. Some resorts offer optional meal plans for purchase as an added amenity.
MeganCC
I cant actually say, I for once wanted to see, if there was a difference between all inclusive and me getting what I want when I wanted it. IF there is a all inclusive I would skip it for this hotel due to the proximity of all the resturants nearby, but thats MY opinion, I have always traveled to all inclusives. this was one of my first island trips that was not inclusive, I loved having a choice this time.
Liljazzyb
No, there are NO all-inclusive hotels in Puerto Rico :( We found ou the hard way.
LEGNA
This hotel does not include meals, at least not when I was there two weeks ago. The woman at the customer service desk asked whether the travel agent gave us food vouchers. So perhaps that is an option. But in the normal sense of the word (i.e., Atlantis is an all-inclusive) no this is not.
Nash
No, not to my knowledge.
SUNKIST
My stay did not include meals.
Meche62
does this include breakfast?6 answers
i know it doesn't include meals, but typical sheraton stays include complimentary continental breakfast. is that the case here? if i were to book through the sheraton website, i know it includes breakfast. i'm wondering if they still honor that through this website.
6 years, 84 months ago
pennsylvania
This specific resort does not include breakfast as part of the room rate. Please be sure you are looking at the resorts site for the most accurate information.
https://www.sheratonoldsanjuan.com/
KellyCC
No, the Sheraton does not offer a complimentary breakfast.
KristenCC
They do not include any meals
HankR
I think it depends on your travel plan. I was on the European one which meant no meals were included. There is a restaurant in the hotel that serves breakfast a la carte and buffet but it's an additional cost to the hotel room. This isn't a typical Sheraton stay IMO. This is a Caribbean destination within a few steps of major cruise ship docks and has a casino and in house restaurants. I don't think any hotel in the area offers included breakfast.
love2Bcurious
I was not offered breakfast when I checked in and the ammenities listed in the room did not include breakfast. They did provide coffee and tea in the room.
Meche62
No it does not buy they have an all you can eat buffet there that's pretty good but I would try a place called Manolin in Old San Juan. Great atmosphere and great food and the best prices.
Carmecita
We stayed at Old San Juan Sheraton for 5 days (July 1-5, 2013) and the hotel did not provide a complimentary continental breakfast.
MrsCar
is there a beach nearby?3 answers
6 years, 73 months ago
cleveland ohio
Sheraton Old San Juan Hotel & Casino is located on the waterfront, near the docking point. A swimmable beach is not on site. For specific information regarding the areas surrounding the resort, we do suggest contacting the resort directly as they would be best to assist you. The toll free number from the resort's website to contact them directly is #866-376-7577.
MariaCC
About 10 minutes by car or taxi
10sgirl
The closest walking distance beach is 15 mins way. Its more of a private walking beach. Other beaches you would have to drive for 15-20 mins.
T1ff
are there resort fees for each night?2 answers
5 years, 71 months ago
Sacramento Ca
Resort fees are included in the package price.
SueCC
no
content2012
What is the cost for parking at the Old San Juan Sheraton for resgistered guests?4 answers
I have not found parking information for the Old San Juan Sheraton in Puerto Rico. We have a week-long stay with them in January 2016. We know too well the parking problems in crowded San Juan. Is there parking on site and what is the potential cost for their guest to park?
4 years, 50 months ago
Reuben
There is Self- and Valet Parking that is 20-30 USD per day.
LizCC
If you park at the municple parking right across from the restaurant Raices if you enter at 4pm and out by 6am it cost $4.00, .50 cent each additional hour...If you use the Valet parking $25 a day
BKWILL
27.00 a night for guest to park
Binal000
$28.00 per day, valet, $4.00 per day at the municipal parking near by., which I always use
content2012
How far is the hotel from the airport?4 answers
3 years, 47 months ago
lgh0709
This hotel is 12 miles from the airport.
LizCC
About 20 to 30 minutes depending on traffic
10sgirl
20 minutes away.
Binal000
30-40 minutes
content2012
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Room Information
240 guestrooms with signature Sheraton suite sleeper beds are set in a nine-story building. Each guestroom is equipped with an LCD Flat Screen cable TV, coffee maker, hair dryer, in-room safe, high-speed Internet access and more to make your stay as comfortable and relaxing as possible.
Soaking up the rays at the roof-top pool while you take in views of Old San Juan gives you a feeling of timeless luxury in this classic city.
What We'd Change
We really wish the property were located on the beach. Fortunately, there's easy access to the waterfront, and top beaches are just a short cab ride away.
Why You Should Go
The Sheraton Old San Juan Hotel puts guests right in the middle of all the action in Old San Juan: restaurants, museums, historic sites and sizzling nightlife.
Available Amenities
Car Rental Available
Bar/Lounge
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Concierge Services
Cribs Available on Request
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Roll-Away Bed (on request)
Room Service ($)
Swimming Pool(s)
Dry Cleaning Services
Safe Deposit Box
Non-Smoking Rooms (on request)
Porter/Bellhop
Multilingual Staff
Wheelchair Accessible
Catering
ATM/Banking
Elevators
10 Bars/Lounges
Audio-Visual Equipment ($)
Health Club
Conference Facilities ($)
Secretarial Services
Parking ($)
Handicap Room Available
Wedding Services ($)
Honeymoon Packages ($)
High Speed Internet Access
Wireless Internet in lobby
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Dive Shop(s)
Golf Course(s)
Historical Site(s)
Jet Ski Rentals
Marina
Medical Facilities
Motor Boat Rentals
Museum(s)
Nightlife
Parasailing
Sailing
Shopping
Snorkeling
Tennis Courts
Windsurfing
Map of Local Area
An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.
^^^Sheraton Old San Juan Hotel
100 Brumbaugh St
787-721-5100
Hotel Description
Sheraton Old San Juan Hotel: Enjoy the Historic Sights,
Nightlife and Scenic Rooftop Pool
The beauty of San Juan Bay contrasted with the cultural appeal of Old San
Juan are an explorer's dream at Sheraton Old San Juan Hotel.
Rising above the waterfront, the hotel is in the heart of Old San Juan's
historic district. Museums, art galleries, landmarks, cafes and shopping boutiques
are all within walking distance of the hotel's 240 rooms. Recently renovated with new in room furniture, carpet , amenities, and out door terrace lounge, singles and couples
looking for a getaway with outstanding bay and city views get the most bang for
their buck at the Sheraton.
Drop off your bags and take a ride up to the top floor for a rooftop haven
with gorgeous views. The rooftop pool cools guests off during the day, and the
Jacuzzi gives them the sparkling city at night.
Seeing the sights tires even the most seasoned adventurers, so chilling out
in one of the Deluxe City or Deluxe Bay rooms is the best way to recoup. Don't
worry about dinner; just place an order for in-room dining and watch Old San
Juan sparkle from your window as you sit back and relax.
This hotel is not All-Inclusive. Food and drink must be purchased separately.
Unless specified, all other services must be purchased separately.
DINING
Palio
Type: Puerto Rican fusion cuisine Hours: Breakfast - daily, 6:30am-11am; Dinner - daily, 5pm-10:30pm Description: With a great selection of quality meats and sustainable fish, and stunning views of the San Juan Bay, Palio is the go-to-place for Puerto Rican fusion cuisine.
All hours are subject to change.
BARS/NIGHTLIFE
BEACH
Sheraton Old San Juan Hotel is located on the waterfront, near the docking point. A swimable
beach is not on site.
POOLS
The hotel offers guests a rooftop swimming pool and a relaxing Jacuzzi
overlooking the beautiful San Juan Bay.
SPORTS/ACTIVITIES
Land
Fitness
INTERNET
Complimentary Wi-Fi access is available on the first two floors of the
hotel, including the lobby. Complimentary high-speed, wired Internet access is
available in all guest rooms.
SPA SERVICES
The hotel does not offer spa services.
WEDDING/HONEYMOON
The hotel offers a wide variety of wedding services, including an on-site
wedding coordinator to take care of every detail.
CHILD CARE
The hotel does not offer child care services or activities.
ADDITIONAL INFORMATION
Location
Located 12 mi from the airport and accessible to the waterfront.
Check-In/Check-Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Passport Requirements
Passports are not required for US citizens.
All hours, fees, amenities, information and services are subject to change without notice.
Choose Your Options
We're sorry, we're currently making updates to this resort in our system. Please select another resort or contact one of our Customer Service Representatives at 1-800-915-2322 for assistance.
