Riu Playa Blanca

I recently came back from this resort and my experience was HORRIBLE! As soon as I arrived to the resort my husband and I went into the international buffet and within hours I was in my room feeling sick to my stomach. After a few hours my husband took me to the resorts “clinic” for a check up, the nurse on duty told me I simply ate something that did not agree with me and recommended I go lay down for about 2 hours. About 15 minutes after I returned to my room, I could not contain the pain and was rushed to the hospital. I then discovered there I had contracted a bacterial infection from something I ate. I was responsible for a $600 hospitals bill and when I returned tot he hotel, the general manager simply made me file a complain form and told me to prove that it happened in the resort. I reached out to the transportation company and had my driver provide a statement, were he explained that he picked my husband and I up from the airport and drove directly to the resort. However the hotel manager stated that wasn’t enough and stated that he could do anything for me. He was inconsiderate of my condition and I was forced to pay all these expenses, including charges from the report for taking care of me and getting to a hospital. I have traveled to a few Central American reports and have never been treated so poorly. The report manager was rude and did not want to assist me in getting my meals cooked aside, as per doctors orders. I also met a couple at the clinic who traveled with the 3 small children and found out they’re room was filled with bedbugs. Please do not go to the resort. I have been on antibiotics for 12 days, I got to USA and went straight to my physician and he put me on another set of antibiotics for 30 days. Please be careful, the management staff is extremely inconsiderate of guests.

The resort was very nice but the check in process was a very long wait. The room was very spacious and we had a spectacular view. It was so hot and humid that the very cool air condition was a welcomed amenity each day. The restaurants were great especially the Chirique (& Steakhouse). The shows were good but if you're American and only speak English you might want to get a good translation dictionary most shows and even the host and several workers were in Spanish or spoke spanish and the disco only played Spanish and reggaetón music. Other than those things it was great.

All workers in Riu Playa Blanca resort are do all their best to provide the services to the customers. We really appreciate the ways that they serve. Thanks. However, I think that will be much more better if this resort doesn't let the horses stay around and walked inside the sand beaches area..( Because these horses made this resort beach area NOT CLEANED, specially for the children whom played in this area sand beach)

The hotel had bed bugs when call for service it took three calls to get results then they finally changed my room after I went to the front desk, because they didn’t want me talking loud with customers checking in. The place is two hours away from everything. It was two couples and we paid 500.00 dollars for transportation to and back to airport and to go in town to shopping. I will never go back and will have second thoughts about booking through cheap Caribbean they didn’t let you know how far the place was until you booked then they want to charge 390.00 per couple from and to airport. Book it charges 80.00 a couple which is reasonable. I have never been to a place in the Caribbean where the hotel didn’t have transportation even if it was included in the price. Think twice before doing all-inclusive in Panama, all the all-inclusive hotels are two hours away and hard for you to get around unless you want to pay a ridiculous price for transportation to get around.