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Reflect Krystal Grand Nuevo Vallarta

Mexico - Riviera Nayarit

Our Rating

3 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.2
Beaches & Pools
 
4.3
Dining Options
 
3.6
Room Comfort
 
4.1
4 out of 5
"I purchased the all inclusive deal for Reflect Krystal Grand and it was worth every single penny! The staff was always so friendly and they had so many food options for breakfast, lunch, and dinner. I ..." – CarlaM77
19 out of 25 (76%) customers would recommend this product to a friend.
View from our balcony Sunsets make me happy! beach access
All Customer Reviews
1-4 of 23 reviews. Sort by
April 14, 2019

This is a beautiful hotel and great customer service. The food was not all that but the food from the grill was amazing. I dislike how the birds are all around the pool area.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 1-2 trips/year

April 10, 2019
Amazing

For the value it was the nicest hotel we’ve stayed in. It was smaller than the average Caribbean resort we’ve been to, but we loved every minute of it. The service was above and beyond - everyone so willing to help you. The food was fantastic- especially in the buffet. I would say the desserts could use some improvement. The drinks delicious. Very authentic experience. Being an east coaster the sunsets were marvelous. Book and enjoy. We didn’t experience the chair problem but the resort was not full this week (first full week of April).

Amazing
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Virginia
Age: 35-44
Travel: 1-2 trips/year

April 1, 2019
Beware

The Krystal Reflect is is on the lower end of this chain of resorts. The pool area and the landscaping was great. We felt very safe in the area this resort was located. The was food decent. We were very disappointed in our experience here and would not recommend. First we purchased the Altitude room to get additional amenities-not worth it! We did have a separate check in but our room wasn’t ready nor was it close to the pictures for the room on the website. They had a few snacks and drinks available in the”altitude room” but it wasn’t anything above what you could get in the restaurants. They did try to persuade you to attend a presentation for their vacation club which they guaranteed would be no pressure-wrong. 4 people tried to get us to buy, wouldn’t take no for an answer. We did get some excursion credits but not worth the couple of hours hard sale presentation. With our reservation we were given resort credit and booked spa appointments however when we got to the spa, it was closed for staff training during the days we were there. Very disappointing! If you didn’t go out at 6:00 am you didn’t get a beach or pool chair. Our room had turn down service but only actually had it 1 of 4 nights. Our towels/wash clothes weren’t replaced daily nor were the cold drinks or water restocked daily. The thing we most enjoyed was renting “fat tire bikes” near the hotel and riding over to Bucerias and checking out that little town-none of which was included in our all inclusive vacation.


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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Plant City, FL
Age: 55-64
Travel: 3-6 trips/year

March 29, 2019
The worst All-Inclusive Ever

This was the worst resort I have ever stayed at. When I arrived, they couldn't locate my reservation and wanted me to leave. I had to argue with the receptionist about my reservation. I had the page print out and the email confirmation on my phone which I showed her. It turns out, she typed the number in wrong at least 5 times. This place offers room service all night. I called room service and 1 and 1/2 hours go by and I still have not received my food. I called them, and they said that someone will be there in 15 minutes. This turns into 30. I went to the front desk to get the food and they tell me that they are delivering right now. When they delivered it, it was ice cold. I was extremely frustrated. The room service is also horrible. I think they believe that if they give you more than two wash clothes and towels that all of their inventory will be gone. I had to call numerous times for extras. You're lucky if someone even answered the phone. That took an hour or more as well each time. Not only that, they would bring the wrong things. DO NOT STAY HERE. THERE ARE MUCH BETTER ALL INCLUSIVE RESORTS OUT THERE.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Washington, DC
Age: 35-44
Travel: 3-6 trips/year

Room Information

This stunning beachfront property offers 410 stunning rooms and suites that offer resort, tropical, pool, or ocean views offering the perfect spot to watch the pastel palette of the Pacific sunset each evening. Each and every room offers pampering amenities. 26 Junior Suite Swim Out rooms feature spacious accommodations and the opportunity to step into a sparkling pool right from the terrace. For an extra level of luxury, the Altitude Club offers private check-in and checkout, oceanfront views, a private lounge and more.

Room Details

Deluxe Resort View
Hotel/Studio Unit Details

Deluxe Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Junior Suite Pool View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Altitude Club Junior Suite Ocean View
Hotel/Studio Unit Details

What's to Love

This resort is only 30 minutes from the historic colonial town of Puerto Vallarta, meaning you're just far enough away for total tranquility, but close enough to experience everything Puerto Vallarta has to offer.

The gorgeously modern lobby is brimming with chic decor, totally Instagram-worthy!

 

What We'd Change

The resort is a little farther away from Puerto Vallarta, but all the more reason to unwind and relax away from it all!
 

Why You Should Go

The golden-sand and mountains lining your view are what dreams are made of!

Three heated pools, need we say more?

The infinity pool is infinitely-fabulous!

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Spa ($)
  • Internet Access
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

Map of Local Area

Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera Nayarit can cater to everybody's vacation tastes and styles.

Reflect Krystal Grand Nuevo Vallarta

Blvd. Costero #800, Col. Flamingos

+52 322 226 1050

Hotel Description

Reflect Krystal Grand Nuevo Vallarta

Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta, is a beachfront hideaway where unforgettable memories are made. You're instantly greeted by a modernly sleek lobby before you're treated to your Unlimited-Luxury® getaway where everything is included. The resort is roughly a 30-minute drive from the nearby city of Puerto Vallarta, making is just close enough to explore the city, but far enough away for you to experience total tranquility without the hustle and bustle of a big city. At Reflect Krystal Grand Nuevo Vallarta, there is something for everyone!

DINING

Ayami
Type:Asian
Hours: Dinner 6:00pm-10:30pm.
Description: A la carte Asian cuisine & Teppanayaki
Dress code: Casual elegance

The Grill
Type:Grill
Hours: Lunch 1pm-5pm; Dinner 6pm-10:30pm
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual for lunch, casual elegance for dinner

Hacienda El Mortero Restaurant
Type: Mexican
Hours: Dinner, 6pm-10:30pm
Description:A la carte Mexican Cuisine
Dress code: Casual elegance

O Restaurant
Type: International buffet
Hours: Breakfast 7am-12pm; Lunch 1pm-5pm; Dinner 6pm-10:30 pm
Description:International offerings serving breakfast, lunch and dinner buffets.
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6pm-10:30pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Coco Cafe
Type: Deli and coffee shop
Hours: 7am-10pm
Description: Coffee and pastries, other items available for additional fees.

Sip, Savor & See

Reflect Grand Nuevo Vallarta offers guests the chance to Sip, Savor & See participating Unlimited-Luxury® sister resorts in the area. This means getting to hop around neighboring sister resorts and sipping on even more complimentary cocktails, savoring even more delicious cuisine at any of their restaurants and the chance to see that evening's entertainment. This experience is not a day-pass, and is only available for dinner. Guests must make arrangements through Reflect Nuevo Vallarta's concierge by 3pm. Transportation to and from the resort must be arranged separately. A maximum of 4 guests are allowed per seating.

Hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 10am-11 pm.

Surfo's Snack Bar
Outdoor bar and grill, open daily, 10am-7pm; Meal service begins at 11am.

Sky Lounge
Open daily, bar service 10am-10pm.

Time Out Bar
Open daily, 5pm-1am; Located on the second floor of the oceanfront tower.

Oasis Snack Bar
Outdoor bar and grill, open daily, 10am-7pm; Meal service begins at 11am.



BEACHES AND POOLS

Guests can enjoy the three shimmering pools or a pristine beach.

SPORTS/ACTIVITIES

Water

  • Swimming

Land

  • Yoga
  • Beach volleyball
  • Domino Tournaments
  • Trivia
  • Golf ($ nearby)


INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at Reflect Spa at an additional cost.

WEDDING SERVICES

Wedding services are available at the resort for an additional cost.

CHILD CARE

Child care and a variety of fun activities are available for kids ages 3-12 in the Explorer's Kid's Club. Activities include kids yoga, time at the spa, theme parties, water games and so much more!
Teens ages 13-17 can hang out in the Core Zone with activities including water sports and tournaments, bike tours and more! Core Zone hours are daily, from 11am- 11pm. Activities may vary by day and are subject to change.


ADDITIONAL INFORMATION

Location
Just 20 minutes from Licenciado Gustavo Diaz Ordaz International Airport and 30 minutes from Puerto Vallarta.

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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Resort View
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Choose a Vacation Package
and Save More!
Kids Stay & Eat Free More
4 days, 3 nights
Travel Dates 8/18 - 12/22
Starting at $769 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 5/26 - 8/17
Starting at $899 was $1569
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST