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Reflect Krystal Grand Nuevo Vallarta

Mexico - Riviera Nayarit

Our Rating

4 Nights with Air from $859 All-Inclusive
Info Customer Reviews Questions & Answers

Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo ... More

Customer Rating 15 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
3.7
Room Comfort
 
4.2
4.1 out of 5
"I purchased the all inclusive deal for Reflect Krystal Grand and it was worth every single penny! The staff was always so friendly and they had so many food options for breakfast, lunch, and dinner. I ..." – CarlaM77
12 out of 16 (75%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
3.7
Room Comfort
 
4.2
4.1 out of 5
"I purchased the all inclusive deal for Reflect Krystal Grand and it was worth every single penny! The staff was always so friendly and they had so many food options for breakfast, lunch, and dinner. I ..." – CarlaM77
12 out of 16 (75%) customers would recommend this product to a friend.
View from our balcony Sunsets make me happy! beach access
All Customer Reviews
1-4 of 15 reviews. Sort by
March 19, 2019
Great Deal for Short Vacation

Great deal for being part of Deal of Fortune. Would give it a 5/5 if it was always the cheapest deal, but since it wont always be, it loses a palm tree. The beach is mediocre at best, but for the Puerto Vallarta area is just like any other resort. You need to wake up at 6:30am to grab a beach chair as there arent many but this isnt a huge ordeal for my vacations. The reasturants were quite good compred to other resorts with no reservations needed. The breakfast was good and lunch was mediocre which is typical for these resorts. This being our first time in PVR, we noticed the resorts are all much smaller than Cancun or Riviera Maya. I would recommend this resort for a short stay for 2 person trip (5 days max) and the Riviera Maya area for a longer stay with the whole family. If you can get this resort at a deal, it is definitely worth booking.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Washington D.C
Age: 19-24
Travel: 1-2 trips/year

March 18, 2019
Wonderful Resort

Overall, I would go back to Reflect Krystal, but know what you are getting. Service was excellent, very attentive and friendly. This includes the restaurants where the wait staff was great, but the food was average at best. Surprisingly, the most disappointing dinner was the authentic Mexican restaurant. Generally, the buffets were the best. When one of the non-buffet places had a salad, dessert, bread, or soup bar, those were the best part of the meal... maybe because you could see what you were getting. The food was certainly convenient. We only waited once for a table. Each afternoon, two outside serving lines were constantly kept stocked with hot dogs, hamburgers, chicken nuggets, and fries. There was also pizza, but during peak times, the pizza went fast. A wonderful way to refuel without leaving the poolside or beach. We never did even try the lunch buffet that was always available. The breakfast buffet was a highlight and sitting at a table right by the beach was a great way to start the day. One exception regarding availability of restaurants: Getting to the hibachi table proved impossible. One time we were told we could reserve a place the day before and then only the afternoon before and then told to just come 10 minutes before and we were never able to be seated. Instead, we enjoyed the main dinner buffet on our final dinner where the made-to-order pasta made that one of, if not my best, meal of the trip. The wait staff was also very attentive during the day with providing and delivering drinks. While I saw tips being given every once in a while, we were never made to feel like we were expected to tip. Be sure to bring small bills (US$ is fine) for tipping as getting change is very difficult, if not impossible. Or just give tips to those who took good care of you at the end of your stay... and hope that day is not their day off. We were a bit disappointed with the beach. Only on one day was the "yellow" flag out for water conditions. All other days were "red". Signs indicated the red flags were for rough waters, but a Google news story indicated a nearby possible sewage contamination. We wondered if that explained the red flags we saw at our resort and a couple others. The sunny weather (no rain the whole time!) and perfect temperatures were welcomed and the constant waves were great to play in (if you dared venture into the water). The sand was more like fine gravel, but the beaches were very clean and not too crowded. We certainly did not appreciate being mobbed and given the hard sell the moment we arrived at the resort after a long day of travel. Trying to leave the resort also required running the gauntlet of sales people trying to sell you excursions... although this seemed the way of Mexico from our limited exposure. We purposely selected the cheapest room type available and it was adequate. A/C and ceiling fan made the room tolerable, but we might have felt differently if not for the comfortably cool night temperatures. I don't think the toilet was sealed well as it rocked a bit and there was a mild sewer smell in our room throughout our stay. The housecleaning staff did a wonderful job and the room was otherwise very nice. Nice enough that we decided not to to go through the hassle of getting a different room. As for the area, we pretty much stayed at the resort. One day we took the 15 minute (or less) walk to the supermarket which seemed safe. We also spent an afternoon in Puerto Vallarta which was about a 40 minute Uber ride away. I'm glad we visited, but I am more pleased that we selected a resort in Nuevo Vallarta rather than Puerto Vallarta. While we were certainly able to find flaws with our 5 nights at the resort, we would gladly return. However, I would compare prices with other nearby resorts and willing try another one if the price was comparable. I should say that the VERY reasonable price we paid for this trip made it much easier for us to overlook the relatively minor issues we endured.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: SE Wisconsin
Age: 45-54

March 17, 2019
Great resort

Great location without the crowd. Unbelievable excellent friendly staff from a-z, everybody/ every level!! The Grill RESTAURANT and Buffet are the best. Clean rooms with beautiful pool and ocean view- good size balcony. Very clean beach to walk. Safe to walk around hotel.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: La Canada, California
Age: 55-64
Travel: 3-6 trips/year

March 15, 2019
Paradise

My husband and I really needed some rest and relaxation after a trying few months and Reflect Krystal Grand in Nuevo Vallarta was the answer. The resort is absolutely gorgeous. From the moment we arrived we felt well taken care of. Javier at the front desk was extremely welcoming and even upgraded our room! Jacqui at the concierge was so warm and friendly while explaining different aspects of the property and how the all inclusive worked (it was our first time). Our room was quite large for a non suite, with a settee and large dining table, and the view from our balcony was amazing. The entire property was very clean and the entire staff was exceptionally accommodating. Never ending drinks are available from five bars throughout the resort, although they were not that strong (which we didn’t mind as we’re not the biggest drinkers). The only slight drawback was the food. The variety of restaurants is nice, but the food was a bit lacklustre. Our best dining experience was at the Italian restaurant, which we would have liked to return to, but was closed many nights (it was also the smallest on sight). The buffet always had a nice offering of fresh fruit and salad, but their cooked dishes were hit or miss. Even so, we had the best time. The entire staff was excellent, the weather was perfect (early March was low 80’s and blue skies) and the resort is gorgeous. We will definitely be back!

Paradise
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: California
Age: 25-34
Travel: 1-2 trips/year

Room Information

This stunning beachfront property offers 410 stunning rooms and suites that offer resort, tropical, pool, or ocean views offering the perfect spot to watch the pastel palette of the Pacific sunset each evening. Each and every room offers pampering amenities. 26 Junior Suite Swim Out rooms feature spacious accommodations and the opportunity to step into a sparkling pool right from the terrace. For an extra level of luxury, the Altitude Club offers private check-in and checkout, oceanfront views, a private lounge and more.

Room Details

Deluxe Resort View
Hotel/Studio Unit Details

Deluxe Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Junior Suite Pool View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Altitude Club Junior Suite Ocean View
Hotel/Studio Unit Details

What's to Love

This resort is only 30 minutes from the historic colonial town of Puerto Vallarta, meaning you're just far enough away for total tranquility, but close enough to experience everything Puerto Vallarta has to offer.

The gorgeously modern lobby is brimming with chic decor, totally Instagram-worthy!

 

What We'd Change

The resort is a little farther away from Puerto Vallarta, but all the more reason to unwind and relax away from it all!
 

Why You Should Go

The golden-sand and mountains lining your view are what dreams are made of!

Three heated pools, need we say more?

The infinity pool is infinitely-fabulous!

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Spa ($)
  • Internet Access
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

Map of Local Area

Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera Nayarit can cater to everybody's vacation tastes and styles.

Reflect Krystal Grand Nuevo Vallarta

Blvd. Costero #800, Col. Flamingos

+52 322 226 1050

Hotel Description

Reflect Krystal Grand Nuevo Vallarta

Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta, is a beachfront hideaway where unforgettable memories are made. You're instantly greeted by a modernly sleek lobby before you're treated to your Unlimited-Luxury® getaway where everything is included. The resort is roughly a 30-minute drive from the nearby city of Puerto Vallarta, making is just close enough to explore the city, but far enough away for you to experience total tranquility without the hustle and bustle of a big city. At Reflect Krystal Grand Nuevo Vallarta, there is something for everyone!

DINING

Ayami
Type:Asian
Hours: Dinner 6:00pm-10:30pm.
Description: A la carte Asian cuisine & Teppanayaki
Dress code: Casual elegance

The Grill
Type:Grill
Hours: Lunch 1pm-5pm; Dinner 6pm-10:30pm
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual for lunch, casual elegance for dinner

Hacienda El Mortero Restaurant
Type: Mexican
Hours: Dinner, 6pm-10:30pm
Description:A la carte Mexican Cuisine
Dress code: Casual elegance

O Restaurant
Type: International buffet
Hours: Breakfast 7am-12pm; Lunch 1pm-5pm; Dinner 6pm-10:30 pm
Description:International offerings serving breakfast, lunch and dinner buffets.
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6pm-10:30pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Coco Cafe
Type: Deli and coffee shop
Hours: 7am-10pm
Description: Coffee and pastries, other items available for additional fees.

Hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 10am-11 pm.

Surfo's Snack Bar
Outdoor bar and grill, open daily, 10am-7pm; Meal service begins at 11am.

Sky Lounge
Open daily, bar service 10am-10pm.

Time Out Bar
Open daily, 5pm-1am; Located on the second floor of the oceanfront tower.

Oasis Snack Bar
Outdoor bar and grill, open daily, 10am-7pm; Meal service begins at 11am.



BEACHES AND POOLS

Guests can enjoy the three shimmering pools or a pristine beach.

SPORTS/ACTIVITIES

Water

  • Swimming

Land

  • Yoga
  • Beach volleyball
  • Domino Tournaments
  • Trivia
  • Golf ($ nearby)


INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at Reflect Spa at an additional cost.

WEDDING SERVICES

Wedding services are available at the resort for an additional cost.

CHILD CARE

Child care is available for kids ages 3-12 in the Explorer's Kid's Club.
Teens ages 13-17 can hang out in the Core Zone. Coming soon!


ADDITIONAL INFORMATION

Location
Just 20 minutes from Licenciado Gustavo Diaz Ordaz International Airport and 30 minutes from Puerto Vallarta.

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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Resort View
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Choose a Vacation Package
and Save More!
$150 Instant Savings More
5 days, 4 nights
Travel Dates 4/7 - 8/17
Starting at $859 was $1589
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 8/18 - 10/26
Starting at $799 was $1259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST