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Occidental Nuevo Vallarta - All-Inclusive

Mexico - Riviera Nayarit

Our Rating
1-800-880-2177
3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

Setting your sights on this beauty in Bahia Bandaras Bay is bound to make all your vacay goals come true. What's not to ... More

Customer Rating 32 Reviews
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.0
Dining Options
 
3.4
Room Comfort
 
3.8
3.9 out of 5
"When we booked this resort with Cheap Caribbean we had kind of mixed feelings since this was our first trip to Puerto Vallarta and using All inclusive option. We were pleasantly thrilled with the resor..." – sakgolf
27 out of 39 (69%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.0
Dining Options
 
3.4
Room Comfort
 
3.8
3.9 out of 5
"When we booked this resort with Cheap Caribbean we had kind of mixed feelings since this was our first trip to Puerto Vallarta and using All inclusive option. We were pleasantly thrilled with the resor..." – sakgolf
27 out of 39 (69%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 32 reviews. Sort by
June 4, 2018
Good for price paid

Good check in service by Ivan quick prompt and very great attitude the only other interaction was with Yrey I needed a WiFi password he wasn’t up to the same great level as the others I encountered. Didn’t like the fact we could only use one specialty restaurant per visit for a total of three dinners even when occupancy was low. Had breakfast in the buffet everyday and Erik was by far one of the best he deserves a big raise he is the reason people come back. Mexican restaurant was great, service by David the manager was exceptionally good the Italian restaurant was great as well. Bar service by Carlos in the lobby bar was exceptional. We didn’t stay at the upgraded portion of the resort but got a peek when we printed our boarding passes the view was great and we got the impression it would have been worth the extra charge. Overall I would sum this visit up as smaller resort not too crowded, rooms are ok, great service with pleasant attitudes.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Manteca, CA
Age: 45-54
Travel: 1-2 trips/year

May 22, 2018
Occidental Trip in May

Pros: Puerto Vallarta is beautiful, Occidental has a breath-taking view of the beach and mountains. The pool was just the right size and guys at the bar and serving drinks by pool and beach were excellent. The hotel location was very convenient to the airport and Malecón. Cons: check in process is very slow and unorganized, no balconies in room, turn around cleaning was very delayed, service in restaurants was verrrrrry slow. Please tip ahead of time do you get attention from severs. Would return to Vallarta but not this hotel.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Charlotte, NC
Age: 25-34
Travel: 1-2 trips/year

March 26, 2018
Should’ve stayed more than 1 week!!!!

We booked this trip with our kids and grandkids so there were 7 of us. I should’ve read the room description better because we always stay in resorts with balconies, this one does not have any. I realized that about 4 days before check-in so I requested a bottom floor room with a patio. Unfortunately, the day we arrived there were non available but the concierge found one for us the next day and moved us which made us extremely happy!!! There were only a handful of restaurants but the food menu changed everyday and was tasty. We could always find lounge chairs by the pool for all of us even tho it was spring break! The nightly shows were entertaining for all ages, we had kids from 6-18 years old. The staff was amazing and so friendly, especially Fernando our pool waiter!! Mike, our CheapCaribbean rep hooked us up with deep sea fishing and a cool day island trip. The kids already want to go back again and stay longer!!! Great trip!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Brownsburg, Indiana
Age: 55-64
Travel: 3-6 trips/year

February 20, 2018
Need some lessons in customer service

The resort is aesthetically lovely. It is worth the extra price for the royal pool and beach. However, as someone who has spent the last seven years going to these types of resorts the service particularly of restaurant leadership is horrible. First, our reservations were messed up for dinner. Second, we were literally kicked out of a restaurant because one of our party members did not pack pants and only had a very nice button down and dress shorts on. (Let us remind you that one we are on vacation and looking around the restaurant there is a double standard of what is considered ok just because pants are long — Short Shorts on women and casual non dressy shirts on men). The manager was blatantly rude with an eye roll and essentially treated us like animals. Third, we were late on our accident one night 23 minutes for dinner and not seated because the policy is if you are 30 minutes late you cannot sit. We waited a half hour to sit in the empty royal restaurant (we will post that picture on trip advisor). Fourth: there are no options for food outside of the restaurants at any of the poolside or beach locations. In fact we tried to get food to go from the buffet and again from a manager were accosted at the door and made to leave an uneaten plate of food in the restaurant. The resort clearly has not figured out the idea of taking care of its guests and fails majorly when comparing to their competitors. Would strongly recommend against this place if you are looking for a casual experience. The spa is also pretty awful — the prices are cheap but that’s what you pay for. No actual spa. The pedicure literally was a bucket you imagine someone would use in their home for their own pedicure and there was nothing to rest your leg on so that you have to hold your leg in the air which becomes quite tiresome after awhile. Stay away. Many better options in the area. And cheap carribean should seriously consider lowering its rating of the resort. Disappointing.


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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

Room Information

Occidental Nuevo Vallarta - All-Inclusive features 270 guest rooms tastefully appointed with a full bath with shower, air conditioning, hair dryer, alarm clock, coffee maker, safety deposit box, satellite TV, telephone and iron and ironing board.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Ocean View Concierge (Available until 12/20/18)
Hotel/Studio Unit Details

Deluxe Ocean View Romance (Available until 12/20/18)
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

Royal Level Junior Suite
Hotel/Studio Unit Details

Royal Level Master Suite
Hotel/Studio Unit Details

Deluxe Room (DLX) - SALE
Hotel/Studio Unit Details

What's to Love

The all-inclusiveness and utter fabulousness of it all.

You'll fall in love with the gorgeous Bandaras Bay. Mt views with an ocean are dreamy.

The Royal Level Pool offers a bar with premium drinks, a hot tub and a shallow section for children.

Fun game room for teenagers and adults.

Golfers will love being near some primo courses. The views only make the challenges better.

 

What We'd Change

The massive beach is just a few steps away, and it offers the same cozy loungers and complimentary towels that the pool offers.

 

Why You Should Go

Ideally located near Nuevo Vallarta shopping where you can shop, shop, shop & eat locally.

Adventure awaits - mountain biking, hiking, ATV tours, scuba, sport fishing & more.

Dec to March is the best time to see the whales. Mind blowing experience, for sure.

Upgrading to Royal Club is muy bueno. Exclusives like a lounge, restaurant, & 24-hour room service.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Medical Services ($)
  • Water Polo
  • 4 Restaurants
  • 3 Bars/Lounges
  • Catering
  • Elevators
  • Audio-Visual Equipment ($)
  • Photocopy Machine ($)
  • Conference Facilities ($)
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Bell Staff Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Breakfast Included
  • Beach Towels
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Cinema(s)
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Surfing/Surfing Lessons
  • Tennis Courts
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera Nayarit can cater to everybody's vacation tastes and styles.

Occidental Nuevo Vallarta - All-Inclusive

Paseo de los Cocoteros #18 Villa 8 Fracc Nautico

+52 322 226 9800

Hotel Description

Occidental Nuevo Vallarta - All-Inclusive: A Banderas Beauty

Setting your sights on this beauty in Bahia Bandaras Bay is bound to make all your vacay goals come true. What's not to love about chillaxing by a beachy, mountainous view with deep blue water that's beyond mesmerizing. Sunsets off this pier will be ogling good. And the fam, you can count on their vote of approval. With activities at the resort plus tons to explore in and around Puerto Vallarta, you've definitely landed in paradise.

DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at La Hacienda. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

Le Buffet
Type: International
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 1pm-4pm; Dinner- daily, 6pm-10pm.
Description: Buffet serving international cuisine.

Los Olivos
Type: Italian
Hours: Daily, 6pm-10pm.
Description: A la carte restaurant serving Italian and Mediterranean cuisines. Reservations are required at least 1 day in advance.

La Hacienda
Type: Mexican
Hours: Snacks Daily, 11:30am-6pm; Marichi 6pm-10pm.
Description: A la carte restaurant serving authentic Mexican specialties. Reservations are required at least 1 day in advance.

Royal Club Restaurant
Type: International
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 1pm-4pm; Dinner- daily, 6pm-10:30pm.
Description: A la carte dining. Open to Royal Club guests only.
Dress code: Long trousers and closed shoes are required for men.

All hours are subject to change.



BARS/NIGHTLIFE

Drink up at any of the three festive bars on site. Fruity and frozen, ice cold beer or mixed and shaken - we've got you covered. Salud.

Las Olas
Located near the pool. Serves light lunch, snacks and bar service. Daily, 10am-1:30am.

Lounge Bar
Lounge bar. Daily, 5pm-1:30am.

Snack Bar
Serving drinks and snacks near the pool. Daily, noon-4pm and 11pm-1am.

Theater
The palapa-styled theater features seating for 200 people and has been outfitted with a high-tech sound and light system for various events.



BEACHES AND POOLS

Pool days with mountain views and the sounds of ocean waves rolling in create a picture-worthy dreamscape. And for those that would rather sink their toes into the sands, the beach is just steps away and is calm enough for swimming.

SPORTS/ACTIVITIES

Water

  • Pool volleyball
  • Kayaking
  • Water aerobics
  • Water polo

Available for an additional charge:

  • Scuba diving (including certification and rentals)

Land

  • Fitness center
  • Lighted tennis court

Golf
Occidental Nuevo Vallarta - All-Inclusive offers convenient access to a variety of local golf courses, including the following:

  • The Marina Vallarta Golf Club
  • Vista Vallarta Golf Club


INTERNET

Wi-Fi is available for an additional charge.

SPA SERVICES

The onsite spa boasts a variety of treatments, including a hair salon.

WEDDING/HONEYMOON

Occidental Nuevo Vallarta offers wedding, honeymoon and renewal of vows packages in addition to an on-site wedding planner to organize all the details.

CHILD CARE

The resort features a kids' club that offers complimentary supervised activities, movies and games for children ages 4-12. Daily, 10am-6pm.

ADDITIONAL INFORMATION

Location
Occidental Nuevo Vallarta - All-Inclusive is located approximately 15 minutes from Puerto Vallarta Airport (PVR).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card and government-issued photo identification is required at this resort.

Awards and Accolades
Occidental Nuevo Vallarta - All-Inclusive has been awarded by TripAdvisor with a 2014 Certificate of Excellence. These highly regarded accolades honor hotels and resorts worldwide that consistently earn top rating from TripAdvisor travelers.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
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4 days, 3 nights
Travel Dates 7/17 - 8/12
Starting at $709 was $1729
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
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5 days, 4 nights
Travel Dates 8/13 - 12/21
Starting at $729 was $1799
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

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