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Viva Wyndham Azteca

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $909 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.1
Dining Options
 
3.2
Room Comfort
 
3.4
3.7 out of 5
"My family and I met up at Azteca for a Thanksgiving vacation and had a wonderful time. There was so much to do between the two sister resorts (Maya) there just wasn't enough time. We stayed for 6 days ..." – clydesmiles
103 out of 142 (73%) customers would recommend this product to a friend.
View from the room beach (beautiful) I wanna go again! From the beach looking at the property Walking onto the beach Viva Azteca Lobby Bar Plenty of chairs/shade Santa Claus! On the beach - Riviera Maya pool (small) beach at the resort
All Customer Reviews
1-4 of 125 reviews. Sort by
November 5, 2019
good deal

started out bad. plane hour late. ride to resort 50 min.late. no king bed as requested. no A/C in common areas. floors slippery when wet.(i fell after rain on tile floor walkways). buffet food was average to good. total redemption on sit down nightly meals.i was able to get 4 instead of 2.(but i had to fight for them). 3 meals at this resort were very good to excellent. 1 meal at sister resort was good. beach was very nice,to many people selling local crap, and mexican rodants (rats)on the beach. shows were good. people at resort that work there were good. too many smokers at beach and restaurants. price was good for this package could be a better rating if some things in this review were fixed.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Florida
Age: Over 65
Travel: 3-6 trips/year

November 1, 2019
Worst money I ever spent

If you want to have a good time , DO NOT BOOK THIS RESORT ! Food is garbage , drinks are garbage ! Workers on the resort are not friendly , fun or put forward any effort into making your stay memorable or exciting ! I’ve been to plenty of resorts in Mexico and all employees are always engaged and making sure there are beach parties , pool parties , contests and other fun activities on the resort but this one HAD ZERO FUN THINGS TO DO ! Only one pool , only one buffet , ZERO NIGHTLIFE and absolutely nothing to do during the day or at night . I slept majority of my trip . Bored out of my mind ! If you want a good time , book anything accept this resort . They charge for every single thing ! Nothing in my room was functioning . We paid extra for pool view room and it was the ugliest room I’ve ever slept In . No blow dryer , no iron , bathroom light completely blown out . We showered in the dark ! And if they tell you to walk to the other resort that is linked to this one , DO NOT GO ! It is way more boring that this one itself . Compared to a nursing home . Everyone just sits in the lobby and does NOTHING ! The shows are complete jokes . I’ve seen some beautiful shows performed in Mexico on previous resorts other than this one and this one was a complete waste of time ! Old people resort !!!!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: New York , NY
Age: 25-34
Travel: 3-6 trips/year

October 29, 2019
good as you get, or not

Amstar was used as transportation contact to and from airport. We were supposed to meet representative at Hotel the first day of trip for excursions and information about outings. She did not show up and did not arrange pick up for transportation to airport. The transportation to the airport was half an hour late with no confirmation of pick up with hotel. Hotel desk was no help in contacting Amstar to find out if arrangement was even made. almost took taxi !


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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: united states
Age: 55-64
Travel: 1-2 trips/year

October 29, 2019

Look for the price we were not expecting 1st class. The staff bellow managers were amazing people!!!! The food was no doubt recycled each day. The same thing at the buffet every day. Not once was there a piece of beacon on the breakfast buffet. The food other then having a fresh omelet or couple eggs cooked was bad real bad. We wanted to take some food from the buffet to our room 1 time and was chased down by some manager to tell us we could not take food to our room. I found out from another patreaint that we could order coffee from room service. So we did was nice to get up and have a cup of coffee in our room. Well the next day I thought I would just go to the buffet and get some coffee in the craffet they gave us the day before because I did not order the night before. We you think I was a criminal trying to rob them of there golden coffee. The manager was called over to let me know you only get 1 time coffee in your room. Went to the italian dinner, it was an insult to any Italian I have ever meet. I had lasagna STOFFERS IS BETTER THEN THIS. OK enough, agan the lower staff was the greatest and the place was clean.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

The Viva Wyndham Azteca features 335 ocean view or garden view guestrooms decorated in a unique fusion of traditional Mexican and modern appointments. Rooms come equipped with a "French" style balcony, air conditioning, cable television, mini bar, in-room safe($), and complimentary Wi-Fi.

Room Details

Superior Room
Hotel/Studio Unit Details

Superior Pool View
Hotel/Studio Unit Details

Superior Ocean View
Hotel/Studio Unit Details

Superior Ocean Front
Hotel/Studio Unit Details

What's to Love

We love that Viva Wyndham Azteca is so close to Playa del Carmen, where you can indulge in shopping, dancing and the unique culture of the area.

 

What We'd Change

We wish the beach was larger, but it is gorgeous and offers plenty of loungers and palapas for the serious sun worshiper.

 

Why You Should Go

The all-inclusive rate includes loads of activities, and since it shares privileges with its sister resort, there are several fine dining options.

Available Amenities

  • Bar/Lounge
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Tennis Court(s)
  • Windsurfing
  • Spa ($)
  • Poolside Bar
  • Medical Services ($)
  • 4 Restaurants
  • Bocce Ball
  • Spa Services ($)
  • Hiking/Biking Trails
  • Yoga
  • Handicap Room Available
  • Wedding Services ($)
  • Safe Deposit Box ($)
  • Beach Volleyball
  • Wireless Internet
  • Purified Drinking Water
  • Restaurant and Bar
  • Beach Towels
  • Introductory Scuba Lesson
  • Handicap Facilities/Wheelchair Accessible
  • In-Room Safe ($)
  • Car Rental Available ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Theme Park

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Viva Wyndham Azteca

Manzana 8, Paseo Xaman Ha No 8 Fracc

+52 984 877 4100

Hotel Description

Viva Wyndham Azteca: Dreams Come True at the Riviera Maya

If you keep dreaming about sunshine, palm trees and soft, white sand, why not make that dream a reality? Grab your passport and head to the luxurious Viva Wyndham Azteca in the beautiful Riviera Maya. Whatever the fantasy, Viva Wyndham Azteca is ready to indulge you: if you want to dance the night away, or start a new career as a beach bum, this all-inclusive resort is the place to be!

The private beach features loungers and palapas perfect for relaxing in the Caribbean sun. For a little extra relaxation, slip into the Jacuzzi and let the bubbling waters wash your cares away.

When you want a little pep in your step, Mexico and the Riviera Maya offer a wide range of activities that are sure to please the entire family. Get personal with the waves on a kayak or boogie board, or let the professional staff teach you how to sail a catamaran. Your kids will love the awesome offerings at the Kids Klub. For golfers, the 18-hole Playacar Club de Golf course is nearby. For a true aquatic adventure, get to know the world beneath the waves by visiting the PADI-certified dive shop, where the instructors are eager to show you how to enjoy the deep-blue sea.

At mealtime, there's plenty to choose from, since Viva Wyndham Azteca shares privileges with its sister resort, Viva Wyndham Maya. From authentic Mexican cuisine to a tasty international buffet, there's something for everyone. If you want to branch out, check out the three restaurants at Viva Wyndham Maya.

Once the sun goes down, the nightlife at Viva Wyndham Azteca cranks up with colorful cabaret shows and theme parties. When it's time to call it a night, you'll love the comfort of the Superior Room. Settle in for sweet dreams, so you'll be ready to do it all again tomorrow!

This hotel is All-Inclusive.
Features include:

  • Full breakfast, lunch, dinner and 24-hour snacks
  • Unlimited drinks, cocktails and house wine
  • Welcome cocktail
  • Taxes and gratuities

Viva Boomer
This offer is available to U.S. citizens, 60 years and older, for no additional charge. ID is required at check-in and the package must be requested at time reservation is booked.
Features include:

  • Personalized check-in
  • Priority luggage delivered to the room
  • Room upgrade (subject to availability)
  • In-room welcome amenities
  • Books and board games of your choice
  • Dance classes
  • Priority at a la carte restaurants
  • 10% discount in affiliated stores
  • 10% discount on meals and beverages additional to the all-inclusive package
  • Late check-out (subject to availability)


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Nopal
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet restaurant with theme dinners and diet corner.

Il Palco
Type: Italian
Hours: Daily, 6:30pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

Bamboo
Type: Oriental
Hours: Daily, 6:30pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

Xul Ha
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

In addition, guests are able to enjoy, at no additional charge, the "Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian Pizza Pasta restaurant "Miramare" and the Fusion restaurant "Viva Cafe" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

All hours are subject to change. Reservations are limited and depend on the length of stay.



BARS/NIGHTLIFE

Pool Bar
Poolside snack bar. Open 24 hours a day.

Lobby Bar
Daily, 7am-2am.

Night Life
Guests enjoy live musical productions and cabaret shows staged by the resort's talented, international staff.



BEACH

Viva Wyndham Azteca is located on a private stretch of beach. Loungers and palapas for shade are available at the beach.

POOLS

The resort offers an ocean-view pool with a snack bar located under the round palapa. The Jacuzzi also has an ocean view. Loungers and towels are available.

SPORTS/ACTIVITIES

Water
The resort has a Water Sports Center, with complimentary non-motorized equipment. Daily, 9am-5pm.

  • Aqua gym
  • Water aerobics
  • Windsurfing
  • Catamaran lesson
  • Kayaks
  • Snorkeling
  • Boogie boards
  • Introductory dive lesson
Available for an additional charge:
  • On-site PADI certified dive center

Sports

  • Fitness center
  • Bocce
  • Bicycles
  • Dance lessons
  • Tennis
  • Beach volleyball

Golf
Playacar Club de Golf, a Robert Von Hagge-designed, 18-hole, par-72, championship golf course is available for an additional charge.



INTERNET

The resort offers complimentary Wi-Fi access throughout the property, including all guest rooms.

SPA SERVICES

Viva Wyndham Azteca has a small spa and offers access to the larger spa at the sister resort, Viva Wyndham Maya. Renova Spa at Viva Wyndham Maya offers a full complement of spa services for an additional charge. Daily, 10am-6:30pm.

WEDDING/HONEYMOON

Wedding Package (US $1,125)
Features an Upgrade to an ocean view room with a King size bed; Fruit basket in the room upon arrival; In-room breakfast the day after the wedding; Late morning maid service; Late check-out; Free safety box; Free Wi-Fi; In-room honeymoon surprise; Assistance of an on-property wedding coordinator; Civil judge and legal expenses ***; Translation of the ceremony into English (ceremony is performed in Spanish); Romantic dinner for two; Bridal bouquet; Wedding cake & Sparkling wine for 10 people; Background music & decorations; 10 color photos; Reception dinner the night of the wedding. Subject to availability. ***Does not include legalization

FREE Honeymoon Package
For a minimum of four days and three nights stay, your clients will be able to enjoy, at no additional charge the following package: Upgrade to a higher category room, based on hotel availability, a bottle of champagne/sparkling wine, a fruit basket, an hors d'oeuvres tray, a 7" x 4 " picture, two t-shirts, plus our all-inclusive package. Copy of the marriage certificate required upon check-in, and within six months of marriage.

CHILD CARE

Kids Klub offers supervised activities for children ages 4-12. Daily, 8am-10pm.

ADDITIONAL INFORMATION

Location
Viva Wyndham Azteca is located in Riviera Maya at the Playacar complex, situated only 2 miles or 3 kilometers from Playa del Carmen town and 38 miles or 60 kilometers from Cancun International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Smoking Policy
Beginning December 20, 2014, Viva Wyndham Azteca will offer only non-smoking rooms to ensure a clean air hotel environment. Smoking is still permitted on the balconies to accommodate guests who smoke.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Viva Wyndham Maya
All guests at Viva Wyndham Azteca are welcome to enjoy the restaurants at their sister property, Viva Wyndham Maya, and to indulge at their Renova Spa. A 24-hour deli and snack service is also available.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 to 25 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
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Starting at $909 was $2169
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