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Ventus At Marina El Cid

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $649 All-Inclusive
Info Customer Reviews Questions & Answers

This lush beachfront location includes swanky details like an infinity pool that blends seamlessly with the ocean and a ... More

Customer Rating 94 Reviews
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
3.8
Dining Options
 
4.0
Room Comfort
 
4.5
4.2 out of 5
"The best place it is there, all mexican are great hard worker, very gentle, clean, safe place, food excellent , WE DIDNT WANT TO LEAVE.. THE BEST VACATION IN OUR LIFE" – Felice72
80 out of 104 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
3.8
Dining Options
 
4.0
Room Comfort
 
4.5
4.2 out of 5
"The best place it is there, all mexican are great hard worker, very gentle, clean, safe place, food excellent , WE DIDNT WANT TO LEAVE.. THE BEST VACATION IN OUR LIFE" – Felice72
80 out of 104 (77%) customers would recommend this product to a friend.
Beachfront from room El Cid buildings too Main pool Beautiful Resort View from room
All Customer Reviews
1-4 of 94 reviews. Sort by
June 10, 2019
Would never go back here.

Where do I begin? Let me start off by saying we have been to Cancun before at a different all inclusive resort. I wish this was the first resort because I wouldn’t have felt this bad if I went here for the first time. We arrive at ventus and step off the shuttle and the overwhelming smell off dried up seaweed which I find out later is a natural phenomenon has the whole resort covered. I can’t blame anyone for that but that made the first impression of this trip horrible. We waited for 30 min for a bellboy to come and give us next step into our check in process. We walk in and check in and the front desk said please wait for bellboy to take your bags back to room. We go outside and one guy there kept saying wait and wait. We waited for another 30 mins then he said sorry they don’t have enough help so please wait and they will get someone. We then asked if we should take our bags to our room and he said that is probably a good idea. We never got any welcome towels to wipe our face. The smell was so bad we had to go back inside every time because my wife kept getting nauseous. We take our bags to our room and we were happy with the room. Was cleaned well and smelled nice. Until we move the sheets and find blood stains on the sheets!! This was ridiculous! We call room service and they came and changed the sheets. We go into take a shower and find out we had 0 water pressure! We took photos of the blood stains and my wife took video of the water pressure. We called about the water pressure and they said that is an issue that was happening all throughout the hotel. They are trying to fix it and should be fixed soon. We checked out 3 days later and it was the exact same water pressure. We had many other bad experiences with this resort such as the food at every resturant in the hotel was very bad. The French resturant they had was praised as the best one they have and it was horrible. We got the French onion soup that tasted like it was made with bleach. I have never had the worst experience with any other hotel then I have had with ventus. I was very excited to go on vacation with my wife for our 6 year anniversary but the fun part was heading back home. The sister resort is so much nicer and had better restaurants. I for the name of it.


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Overall Rating: 1
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Chicago
Age: 25-34
Travel: 1-2 trips/year

June 9, 2019

Beach was horrible and smelt even worse. Little no no work was being done to remove the seaweed. Everything else was great. But not being able to go into the ocean (or even want to look at it) was a big issue for us.


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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Spring Hill, kansas
Age: 45-54
Travel: 1-2 trips/year

May 25, 2019
Ventus el cid

All in all, everything was great if your looking for a family resort. Food was excellent, pools were good. Staff WAS HORRIBLE! Very rude at the front desk for our room and a few bartenders were rude as well. Dont be tricked its a hour away from all the nightlife and beach clubs.


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Overall Rating: 4
Value
 
4.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
2.0
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From: Nj
Age: 25-34
Travel: 3-6 trips/year

May 21, 2019
Worst beach ever

When we arrived at this resort it we were greeted with Beautiful gorunds. We had the Platinum club package which gave is nice views of the pool and beach. When we arrived at our room we were disappointed with the two double beds so we asked the Platinum club to change rooms and they did but two days later. Ok now the beach....let me just say if you are a beach lover like I am you will be sorely disappointed with this beach. The pictures online are so deceiving. The water was brown and full of rocks and seaweed. They had plows and backhoes on the beach cleaning the seeweed right next to the palapas. So we never went to the beach not once. Now the food.....it was terrible! The worst food I've ever had in Mexico. There weren't many options first of all and you always needed a reservation. We brought our children with us on this trip and certain restaurants wouldn't let kids in after a certain hour. The Dolores mercado was usually our only option and that closed twice during our stay there. We had to order room service more than once. The pools were their only saving Grace from this resort. We won't be back.


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Overall Rating: 2
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: NY
Age: 35-44
Travel: 1-2 trips/year

Room Information

Rooms include A/C, balcony, satellite TV with premium channels, pillow menu, room aromatherapy menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks and beer.

Room Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Luxury Room Platinum
Hotel/Studio Unit Details

Junior Suite Platinum
Hotel/Studio Unit Details

Family Room Platinum
Hotel/Studio Unit Details

One Bedroom Suite Platinum
Hotel/Studio Unit Details

One Bedroom Suite Platinum with Jacuzzi
Hotel/Studio Unit Details

What's to Love

The posh all-inclusive luxe details like sleek interiors, glistening infinity pool, & wait service at beach & pool.

Rooms are modern & adorned in minimalistic tones, have elegant bathrooms, 24-hour room service & pool or ocean views.

You'll have a variety of global flavors when dining, plus trendy bars & live music.

There's a Kid's Club and a Teen's Club, so you can steal away for some alone time.

 

What We'd Change

You'll be relaxing at one of the latest resorts in Cancun, so no need to make any changes here.
 

Why You Should Go

Ventus at Marina resort is only 30 minutes from the Cancun airport. Your welcome cocktail is waiting.

The fitness center offers spinning classes, TRX, yoga, & more, so you can keep that rockin' beach bod of yours.

The beachfront spa will rejuvenate your mind, body & spirit based on ancient Mayan techniques.

The resort is located next Puerto Morelos National Reef, has 120-slip full-service marina & on-site tour company. Set sail.

Available Amenities

  • Cable/Satellite TV
  • Conference Facilities ($)
  • Daily Maid Service
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 2 Restaurants
  • 3 Bars/Lounges
  • Yoga
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Fitness Center
  • Beach Towels
  • Tour and Island Information
  • Pool/Beach Bar
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Eco-Adventure Tour(s)
  • Hiking/Biking Trails
  • Kayaking
  • Marina
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ventus At Marina El Cid

Blvd El Cid Mz. 20, Lote 1-01 Unidad 11, S.M. 03

+52 998 872 8999

Hotel Description

Ventus At Marina El Cid: Beautiful Beachfront Luxe.

This lush beachfront location includes swanky details like an infinity pool that blends seamlessly with the ocean and a spa that weaves in traditional Mayan practices for the ultimate experience. Ventus at Marina El Cid is located next to one of the largest reefs in the world, so the snorkeling and exploring will be epic. You'll also find a variety of elegant cuisines, cocktails and live music. To top it off, your chic rooms include all the comforts of home, but with views of a shimmering pool or the ocean. It's time you spoiled yourself.

DINING

With all the delish dining choices from all over the globe, you'll never get bored - or hungry. Be sure to bring your appetite.

Ile de France
Type: French
Hours: Breakfast buffet - daily, 7am-11:30am; Dinner - daily, 5:30pm-9:30pm.
Description: Dine on authentic French cuisines for dinner.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Mercado de Dolores
Type: International
Hours: Lunch - daily, 11am-10pm; Dinner - daily, 5:30pm-9:30pm.
Description: Here you can dine on seven distinct specialties

  • Pizzeria Il Peccato - Italian
  • Sea Place - Seafood
  • Maiz - Mexican
  • Wok Asian Cuisine - Asian
  • Fresko - Healthy
  • La Crepe - Sweet & Savory
  • Aromas - Coffees, Sweets & Gelato

All hours are subject to change.



BARS/NIGHTLIFE

Enjoy all your favorite cocktails with a side of luxe while you soak in soul-stirring sunsets. Cheers.

Macondo Ocean Deck Bar
Daily, 10am-11pm.

Zanza Lounge Bar
Pool bar. Daily, 8am-11pm.

Abnia
Lobby bar. Open daily.



BEACHES AND POOLS

Picture yourself lounging on the luxe private beach, where the turquoise waters hug the white sands and you get to relax as waves casually roll in. The second largest reef in the world, Puerto Morelos National Reef, is right in front of the resort. And just steps away, you'll find the infinity pool that blends seamlessly with the ocean. It's ultra-divine.

SPORTS/ACTIVITIES

Water

  • Paddle boards
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Windsurfing -18+

Land

  • Fitness center
  • Yoga
  • Tai chi
  • Spinning
  • TRX
  • Beach volleyball


INTERNET

Wi-Fi is available for an additional charge in guestrooms and around the resort.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The resort offers both a Kid's Club (ages 4-12 yrs) and a Teen's Club (ages 13-17 yrs).

ADDITIONAL INFORMATION

Location
Ventus at Marina El Cid is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/1 - 10/31
Starting at $649 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
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5 days, 4 nights
Travel Dates 7/5 - 8/31
Starting at $829 was $2409
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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5 days, 4 nights
Travel Dates 11/1 - 12/21
Starting at $739 was $2339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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All Mexico - Riviera Maya Resorts