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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,240 out of 2,384 (94%) customers would recommend this product to a friend.
The water is so warm! View from our rooms 2nd balcony The grounds at night the water is really that blue The pool behind building 6 The amazing pool. Sunrise over the Ocean Sunrise Jacuzzi in The Emerald View from beach bar Fire show Valentina Riviera Maya resort Main pool in AM The day we left Fountains in front of Valentin Fire show Wet bar view from our room hotel grounds gorgeous beach! What a view!!! Taken from our balcony On the beach One of the many beautiful pools room walk way to paridise View from our room Well maintained and lush grounds of the hotel Heaven! Completely unedited Shower/Jacuzzi area Best Vacation Ever: Mexico main pool Lazy River, 3 islands Our 1st Anniversary - perfect night on the Valentin's beach Deluxe Junior Suite Main pool! Welcome drink relaxing on the beach Sunday foam party The Beach from beach cabana Main pool view The lobby Just before sunrise Great Beach!! Pallie Girl All I can say is view from our room Emerald Suite Swim up rooms were beautiful! The Caribbean Sea so Beauitful !! 2015 pool area Gorgeous beach day! One of the paths out to the beach. how beautiful Amazing pool! Spinach salad at La Hacienda At the French Restaurant called L'Alsace on my girlfriend birthday View from our room evening entertainment Our room The beach Proposal that Valentin Imperial help me wit they are wonderful Evening on the Beach Beach at sunrise sunrise from our balcony view outside our room View of the beach from breakfast Beach panorama View from our swim-up room Relaxing in the pool!!! View from our room View from our balcony Main Pool at Night Our view Silver suite Beautiful sunset from our balcony The front Plaza on a Friday night. beach cabanas Chichen Itza THE STEAK HOUSE N STAFF View under a hut by the pool Swim up room GORGEOUS beach...where does the water start and sand end? Pristine beach Beautiful view! View from our room Beach view beyond the main activity area Large beach Early morning view of part of pool area with swim up bar. On the beach before dinner path to wonderful beach Beautiful large beach with crystal clear water Lazy River @ Valentin Imperial Maya View from the patio of our emerald suite! Wonderful walkable beach at Valentin Imperial The view from our room... pics don't do it justice. Golden Pool Beach! Salud! room pic of resort Duck L'Orange from the French restaurant. Fountains! The special Honeymoon dessert and Beautiful large pool area Dinner at the Lobster Pot Just chillin' out at our balcony... fantastic view!! Vast Pools with Bars I love towel art! Snorkeling off the coast of the resort Just 'Beachy' This is relaxation! The golden swim up room We did some parasailing! It was so peaceful Our first view of the beach!!! Beach side! Privilege Club beach beds! Cancun breath taking views Lobby The pool Tulem Extreme - Do It!! Loved the main pool area! Fish at the beach shoreline. breakfast in the mexican restaurant Poolside Paella! Valentin' Imperial Maya's beach beach bar swings So romantic Great beaches This was the view from our spot on the beach... Dining Indonesian Anniversary Surprise Walkway to the beach Lazy river pool beautiful grounds Friendly staff were everywhere! Benito we miss you!! Romantic dinner on the beach main lobby champagne upon arrival View from the beach chair - there were plenty of chairs every day for us! Post-Indonesian Restaurant Bliss View from our room! Early morning walk on the beach Love the pool!! The Plaza at night for the View from our room! Beach View The sunset Bar View from our balcony...perfect! great beach Hotel Lobby Great Package Deal view while floating outisde swim up suite main pool and swimup bar (there were two swimup bars) Paradise!!! View from our room that I have made my wall on my computer so I see it EVERYDAY! pool after rainstorm Paradise! Beach by sand volleyball court Martini bar! Beautiful beach Beach The pools are magnificent Partial view of Main Pool View from the balcony Huge Lobsters!!!! Overview of property. main pool enjoying our last night Main entrance to beach beach Lot's of FUN Heaven Relaxing at the golden pool Viva Mexico! Our room Best breafast/lunch spot central plaza in the evening ONE OF VALENTINES COURTYARDS Our room for my birthday!! Our room Tulum ruins. Relaxation The huge, gorgeous pool Gorgeous Beach Lovely pool first view of the beach Beautiful View along the beach! Imperial Martini Hot Tub! View from our room halloween at the resort Main pool at night View from our palapa
All Customer Reviews
1-4 of 2,042 reviews. Sort by
August 20, 2019
Not sure how this isn’t rated as a full 5 stars.

Everything at this resort from the service, to the dining, to the comfort of the rooms, was exceptional. From the moment you get there all staff members make it obvious to you that they are there to cater to you. The rooms are very clean, comfortable, and luxurious. Our favorite waiters Belisario and Rodolfo gave us unparalleled service and made us feel very special. The front desk will do everything to help you with your needs and are always available. If you are looking for a getaway with your loved one and an all-around great experience, this is the resort to stay at.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 19-24
Travel: 3-6 trips/year

August 19, 2019
NOT IMPRESSED!

I’ll start by saying this was my 4th trip to Mexico (1st time at VIRM.) I’ll start by saying that this was my 4th trip to Mexico (1st time at Valentin Imperial.) This was the most boring one. I’m not super picky. I even thought that the people who didn’t leave stellar reviews about this resort were being extra picky. But NO, listen to the critiques. Breakfast: The food was just okay. After my first time at breakfast, I was scared to go back because there were birds LITERALLY flying over my head. It doesn’t matter if you ask to be seated inside or outside... the birds fly in and bounce from table to table looking to steal food from your plate. There were feathers on my table. They fly that close. Also, there is no air conditioning at breakfast. Prepare to sweat. I ordered room service for lunch daily because I was over the birds flying around my plate. The room service is above average. But be prepared to wait over an hour even though they tell you 45 minutes. Dinner: the French restaurant was okay. They were very accommodating to my dietary restrictions. The cello player was EXCELLENT. Hibachi was GREAT. If you are like me and hate having dinner at certain times, GOOD LUCK. The buffet ended at 8:30pm which is ridiculous. They pick and choose who they want to enforce the dress code on. They are not very lenient on women or men. They told me no shorts but at the hibachi restaurant there was a girl with really short jean shorts. Pool: the water was really warm. Nice pool but the crowd was 50+ and the Go Team activities were cheesy. The beach was nice. Very little seaweed. If you are not apart of the privilege program, prepare for a long walk to the find somewhere to sit. A lot of guest that I met complained about this too. Night life: Besides the sports bar (which was usually crowded with nowhere to sit), a quiet lounge where you can smoke hookah (they were telling different people different prices..scam), your only other option is dancing outside with a DJ. You will be in nice dresses and men in long pants, outside, SWEATING after dinner. The other nights I spent in my room with air conditioning (which was inconsistent) watching tv. One more thing: I was surprised to see Crown Royal at this resort. And because I drink it on the rocks, I realized immediately that it was not authentic. So be careful. If you will be on excursions all day, everyday, this resort has nice rooms for the price. If you want to truly enjoy the resort daily- DO NOT BOOK HERE.


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Overall Rating: 1
Value
 
1.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Texas
Age: 25-34
Travel: 3-6 trips/year

August 19, 2019
OUTSTANDING

This is an amazing resort. It is exceptionally clean, relaxing, and caters to your every need. The food is amazing at every single restaurant. There are no reservations needed so you hv a wait sometimes, but that was fine with my husband and I, we would go hv a cocktail while we waited. The food is worth the wait. Everyone that works there from the front desk, to housekeeping to wait staff bust their tails to keep the guests happy. We were over generous with our tips because they all deserved it. I do have to say August was excessively humid, but it was our choice when we planned our trip. We flip flopped between the pool and ocean, we really enjoyed the cool ocean water and the sand was so soft. They were out there every single morning taking care of the seaweed. I will continue to go to this resort every single year. I have no complaints about anything. I recommend this resort 100%!!!

OUTSTANDING OUTSTANDING
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Michigan
Age: 35-44
Travel: 1-2 trips/year

August 19, 2019
This is one of the resorts we would book again!

The staff was amazing, from the Bellboys upon our arrival to the end of our trip. I highly encourage and recommend the Privilege package, the added perks are definitely worth the cost. The concierge made our trip memorable, she took care of our special needs within the room and was accommodating with our Dinner request and knowledgeable of questions about the resort. The entertainment, beach and pool areas provided plenty to to do, along with the multiple bars throughout the resort. The Resort has multiple cuisines to choose from, Il Olivo (Italian), L’Alsace (French) Ginger (Asian) Tamar Sari (Thai,Vietnamese, Chinese, and Indonesian) and La Hacienda (Mexican). Our favorites were the French and Asian. The only recommendation on improvement would be to the HVAC in the restaurants, and it may not be fair to say that considering we had multiple days with the heat index above 100 F.

This is one of the resorts we would book again! This is one of the resorts we would book again!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Westerville,Ohio
Age: 45-54
Travel: 1-2 trips/year