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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating
1-877-279-9065
4 Nights with Air from $669 All-Inclusive
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Look whose makin' a splash: Valentin Imperial Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), was re ... More

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Customer Rating 1,897 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,070 out of 2,202 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,070 out of 2,202 (94%) customers would recommend this product to a friend.
Beautiful view! View from our room Proposal that Valentin Imperial help me wit they are wonderful Completely unedited great beach Anniversary Surprise Loved the main pool area! Tulem Extreme - Do It!! Great Package Deal main pool and swimup bar (there were two swimup bars) This is relaxation! Heaven View from our room! Great beaches So romantic The golden swim up room View from our room Dining Indonesian Martini bar! Lot's of FUN Fountains! Relaxing at the golden pool Gorgeous beach day! pic of resort Poolside Paella! Pallie Girl from beach cabana breath taking views Romantic dinner on the beach Sunrise over the Ocean The Plaza at night for the ONE OF VALENTINES COURTYARDS Huge Lobsters!!!! Large beach View from our swim-up room Lobby Fire show View from the patio of our emerald suite! I love towel art! On the beach before dinner Imperial Martini Our 1st Anniversary - perfect night on the Valentin's beach Walkway to the beach Beach panorama Post-Indonesian Restaurant Bliss beach bar swings Our room for my birthday!! Great Beach!! central plaza in the evening Benito we miss you!! Relaxing in the pool!!! Beach view beyond the main activity area Silver suite Gorgeous Beach Beach at sunrise Hot Tub! The pool view from our room Main Pool at Night The pool behind building 6 Beautiful large pool area View from our room! Swim up room The lobby This was the view from our spot on the beach... at Valentin Imperial Partial view of Main Pool One of the paths out to the beach. Evening on the Beach Emerald Suite All I can say is Our room The view from our room... pics don't do it justice. Amazing pool! At the French Restaurant called L'Alsace on my girlfriend birthday View from the balcony path to wonderful beach Beach by sand volleyball court Best breafast/lunch spot beach Love the pool!! Best Vacation Ever: Mexico Swim up rooms were beautiful! View from our room that I have made my wall on my computer so I see it EVERYDAY! The pools are magnificent Just before sunrise Main pool in AM Our room View from our room Vast Pools with Bars The Caribbean Sea so Beauitful !! The sunset Bar Spinach salad at La Hacienda On the beach sunrise from our balcony 2015 Main pool view beach cabanas Fountains in front of Valentin Lazy river pool The water is so warm! room The day we left Fish at the beach shoreline. Valentin' Imperial Maya's beach View from our rooms 2nd balcony View from the beach chair - there were plenty of chairs every day for us! Fire show Salud! Beautiful beach The beach Early morning walk on the beach Pristine beach View from our palapa View of the beach from breakfast One of the many beautiful pools main pool Wonderful walkable beach Beautiful sunset from our balcony relaxing on the beach Our view Paradise! Beach side! Chichen Itza View from our balcony...perfect! Heaven! pool area Just chillin' out at our balcony... fantastic view!! Snorkeling off the coast of the resort enjoying our last night The huge, gorgeous pool Main entrance to beach Just 'Beachy' Cancun Main pool at night Wet bar Beach Lazy River, 3 islands THE STEAK HOUSE N STAFF main pool view outside our room gorgeous beach! Well maintained and lush grounds of the hotel Tulum ruins. Welcome drink Viva Mexico! What a view!!! Taken from our balcony Sunday foam party evening entertainment Early morning view of part of pool area with swim up bar. Duck L'Orange from the French restaurant. Sunrise Jacuzzi in The Emerald Privilege Club beach beds! Our first view of the beach!!! The special Honeymoon dessert and view from our room Beautiful View along the beach! The front Plaza on a Friday night. Valentina Riviera Maya resort breakfast in the mexican restaurant how beautiful main lobby champagne upon arrival Our room View under a hut by the pool Hotel Lobby The grounds at night walk way to paridise beautiful grounds pool after rainstorm Overview of property. View from beach bar Friendly staff were everywhere! GORGEOUS beach...where does the water start and sand end? Lazy River @ Valentin Imperial Maya hotel grounds first view of the beach halloween at the resort Paradise!!! View from our room Beautiful large beach with crystal clear water Golden Pool Shower/Jacuzzi area Lovely pool view while floating outisde swim up suite room the water is really that blue View from our balcony The Beach Dinner at the Lobster Pot
All Customer Reviews
1-4 of 1,897 reviews. Sort by
February 16, 2019
Love the Valentin Imperial Maya

This was our 3rd year in a row and we three college friend couples (now in our 60's) will continue to come back. The employees are all polite and will accommodate any reasonable request, cheerfully and fully engaged in making each guest have the vacation of a lifetime. Really! The pool is large and noisy, and the exercise leaders are fun and energetic. Both pool bars are stocked with name brand liquor and offer new ideas with a drink of the day. The pool lunches were very good, burgers and tacos. The waiters are busy yet make sure everyone has a drink in hand. The beach waiters work their legs off, but are constantly there just as we need them. The palapas are clean and the beach is meticulously manicured for seaweed. We didn't visit the quiet pool this year, but heard it was full too. The food was OK. We ate at the Indonesian, Italian, Hibachi, Mar and Terra, and Mexican. The Mexican restaurant had the best food. We stay in the basic Jr. Suites each year and they are wonderful, large bathrooms, close to the pool, great balconies, quiet air conditioning, and good overhead fans. LOVE THIS PLACE.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Illinois
Age: Over 65
Travel: 3-6 trips/year

February 10, 2019
Absolutely amazing

The resort is absolutely amazing. The grounds are impeccable with constant upkeep and cleaning from the staff. The food options and quality is excellent. The buffet near the front has more options during breakfast than the one by the beach. We never had to wait more than a few minutes to be seated for lunch or breakfast. Dinner has many options and if we had to wait at one place we went to another. We like to walk; so, we rarely took the shuttles (long golf carts) around the property. They run constantly; so, they can get you around the property easy. We did the spa...amazing. We would recommend the main spa versus the pool or beachside treatments where there is less privacy and noise from pool activities that prevent relaxation. There is always staff available to help you and answer questions. Here are few things we would recommend. Pay for a private shuttle from the airport. It is worth the extra expense. The check-in can be hectic and the staff could spend time orienting you to the property. It took us two days to figure out you could swim in the ocean and where the tennis courts are located. Some of the staff do not speak English. We missed out on a few drink requests here or there. Overall, they do a really good job to make you feel welcome and relaxed. We can see why so many people go back time and time again. Recommend- you do research on any excursions. Half day trip means full day trip in reality. Lunch provided is weak ; so, fill up with a huge breakfast.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Nashville TN
Age: 45-54
Travel: 1-2 trips/year

February 6, 2019
Great Return Trip to VIM

We had a great return trip to the Valentin but felt a bit misled by the $700 in resort "credits" that we were given. They honor the credits but there are a lot of very specific restrictions put on most of them so they aren't things that most people will take advantage of. Example: The $100 Spa credit is only good for $50 massage and $50 facial and you MUST have a minimum 1 hour of either to qualify. We tried to get 1/2 hour massages and they wouldn't honor the credits but you don't know this until after you get there. Also, the room upgrades are far more expensive once you get there and use their rates so the $200 in credits will still be more expense than if you book with CC, so if you plan on upgrading, do so on the CC website when you book, it will be MUCH less expensive. I have been to VIM several times and have nothing but great things to say about the resort itself. The people, food, service, pool, accommodations, beach and grounds are all great. You will not be disappointed with your decision to go there.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New Jersey
Age: 45-54

February 5, 2019
Another great vacation on the Riviera Maya

We loved the resort. Maybe the most beautiful location we’ve had the opportunity to visit on our numerous trips to Riviera Maya. T he only downside I could see is if you don’t enjoy walking. This is a huge resort and you may walk a half mile to get to restaurants if you have an on beach location. Fabulous service and the dining choices were excellent! We had a poolside suite and really loved the view and service to our patio. Truly a great experience!


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Lakeland, FL
Age: 55-64
Travel: 3-6 trips/year