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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $699 All-Inclusive
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Look whose makin' a splash: Valentin Imperial Riviera Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16) ... More

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Customer Rating 2,007 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,199 out of 2,340 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,199 out of 2,340 (94%) customers would recommend this product to a friend.
Beautiful view! View from our room Proposal that Valentin Imperial help me wit they are wonderful Completely unedited great beach Anniversary Surprise Loved the main pool area! Tulem Extreme - Do It!! Great Package Deal Beach! main pool and swimup bar (there were two swimup bars) This is relaxation! Heaven View from our room! Great beaches So romantic The golden swim up room View from our room Dining Indonesian Martini bar! Lot's of FUN Fountains! Relaxing at the golden pool Gorgeous beach day! pic of resort Poolside Paella! Pallie Girl from beach cabana breath taking views Romantic dinner on the beach Sunrise over the Ocean The Plaza at night for the ONE OF VALENTINES COURTYARDS Huge Lobsters!!!! Large beach View from our swim-up room Lobby Fire show View from the patio of our emerald suite! I love towel art! On the beach before dinner Imperial Martini Our 1st Anniversary - perfect night on the Valentin's beach Walkway to the beach Beach panorama Post-Indonesian Restaurant Bliss beach bar swings Our room for my birthday!! Great Beach!! central plaza in the evening Benito we miss you!! Relaxing in the pool!!! Beach view beyond the main activity area Relaxation Silver suite Gorgeous Beach Beach at sunrise Hot Tub! The pool view from our room Deluxe Junior Suite Main Pool at Night The pool behind building 6 Beautiful large pool area View from our room! Swim up room The lobby This was the view from our spot on the beach... at Valentin Imperial Partial view of Main Pool One of the paths out to the beach. Evening on the Beach Emerald Suite All I can say is Our room Beach View The view from our room... pics don't do it justice. Amazing pool! At the French Restaurant called L'Alsace on my girlfriend birthday View from the balcony path to wonderful beach Beach by sand volleyball court Best breafast/lunch spot beach Love the pool!! Best Vacation Ever: Mexico Swim up rooms were beautiful! View from our room that I have made my wall on my computer so I see it EVERYDAY! The amazing pool. The pools are magnificent Just before sunrise Main pool in AM Our room View from our room Vast Pools with Bars The Caribbean Sea so Beauitful !! The sunset Bar Spinach salad at La Hacienda Main pool! On the beach sunrise from our balcony 2015 Main pool view beach cabanas Fountains in front of Valentin Lazy river pool The water is so warm! room View from our room The day we left Fish at the beach shoreline. Valentin' Imperial Maya's beach View from our rooms 2nd balcony View from the beach chair - there were plenty of chairs every day for us! Fire show Salud! Beautiful beach The beach Early morning walk on the beach Pristine beach View from our palapa View of the beach from breakfast One of the many beautiful pools main pool Wonderful walkable beach Beautiful sunset from our balcony relaxing on the beach Our view Paradise! Beach side! Chichen Itza View from our balcony...perfect! Heaven! pool area Just chillin' out at our balcony... fantastic view!! Snorkeling off the coast of the resort enjoying our last night The huge, gorgeous pool Main entrance to beach Just 'Beachy' Cancun Main pool at night Wet bar Beach Lazy River, 3 islands THE STEAK HOUSE N STAFF main pool view outside our room gorgeous beach! Well maintained and lush grounds of the hotel Tulum ruins. Welcome drink Viva Mexico! What a view!!! Taken from our balcony Sunday foam party evening entertainment Early morning view of part of pool area with swim up bar. Duck L'Orange from the French restaurant. Sunrise Jacuzzi in The Emerald Privilege Club beach beds! Our first view of the beach!!! The special Honeymoon dessert and view from our room Beautiful View along the beach! The front Plaza on a Friday night. Valentina Riviera Maya resort breakfast in the mexican restaurant how beautiful main lobby champagne upon arrival Our room View under a hut by the pool Hotel Lobby The grounds at night walk way to paridise beautiful grounds pool after rainstorm Overview of property. View from beach bar Friendly staff were everywhere! GORGEOUS beach...where does the water start and sand end? Lazy River @ Valentin Imperial Maya hotel grounds first view of the beach halloween at the resort Paradise!!! View from our room Beautiful large beach with crystal clear water Golden Pool Shower/Jacuzzi area Lovely pool view while floating outisde swim up suite room the water is really that blue View from our balcony The Beach Dinner at the Lobster Pot
All Customer Reviews
1-4 of 2,007 reviews. Sort by
July 20, 2019
Awesome Experience

This is one of the best all inclusive resorts! We did not have a single issue that was not resolved quickly! The food is 5 star top notch, with a large variety of tastes. The only issue is the air conditioning. The Ginger resturant is very hot and the Teppanyaki/Hibachi room is unbearable after a long day at the beach and pool. But the French and Italian restaurants MORE than make up for that! One other small issue is the saving of pool and beach chairs by guests. The staff does not really enforce the rule that says no saving of chairs and loungers and not sure how they could, so if you want a spot to relax in you have to show up early. But the staff always goes far above to make sure your experience is the best it can be. We will be going back again and again!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas Texas
Age: 55-64
Travel: 1-2 trips/year

July 16, 2019
Beautiful and great experience all around

Beautiful all around but wish the pool bars stayed open past 6pm like originally told.

Beautiful and great experience all around Beautiful and great experience all around
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: NJ
Age: 35-44
Travel: 1-2 trips/year

July 16, 2019
Fantastic Experience! Couldn't have been better!

We just got back from a week long stay at Valentin Imperial in early July. This was our first time at an all-inclusive resort and first time to Cancun/Riv Maya. We absolutely loved everything about the Valentin Imperial. We did the shared ride service to and from the airport, and that went very smooth. By the time you pick up/drop off people at other resorts, the drive to/from the resort is about an hour from the airport. We had a deluxe junior suite in building 4 and our balcony overlooked a bit of trees/jungle, but was just a 30 second walk to the main party pool and about 60 seconds walk to the golden meandering pool. Even though this was the most basic room, it was very nice and we loved it. We also felt that these deluxe junior rooms were the best location in the resort, as far as being centrally located to everything. We had everything we needed, nice decor, mini-fridge stocked daily, turn-down service, jacuzzi tub, etc. We were initially worried that we would be able to hear the party pool from inside the room, but we never heard it at all. The pool really gets quiet about the time everyone starts getting ready for dinner. The restaurants and food were amazing throughout. Breakfast and lunch are mainly buffets and they are tremendous, with different options each day. Dinners were even better. Our favorite was probably the Japanese Hibachi or the Mexican restaurant. We also never once had to wait to be seated at a restaurant. The service at all restaurants was 5 star quality. Every employee we ever came in contact with was very pleasant and helpful. Not once did we encounter a rude employee, from bartenders to housekeepers, to concierge, etc. Seemed much better than the service you would get in America. The shows and entertainment were great, bartenders would make drinks they were unfamiliar with, and the beach was great (except for a little seaweed that they obviously can't do anything about). We did a one hour couples massage and it was fantastic too. We did 2 excursions, one was an underground river/cave tour, which was great. The other was a snorkel adventure, but we didn't get to snorkel because of a change in the wind/tide that day unfortunately (again out of anyone's control), so it basically turned into a booze cruise. We did not do any privilege packages and after looking around all week, we were glad that we didn't, as I don't think we would've gotten our money's worth on that stuff. You can get perfect views at the beach and lounge spots by the pool just about any time of day (except maybe peak time like early/mid afternoon). As I said before, we really did not have one complaint about anything with the resort. Booking through this website was great and there were no unexpected surprises. The price seemed very reasonable to us considering everything you get. We gave it 5 stars rating in every category and would definitely go back to this resort. If we do go back anytime soon, we would likely look to the Valentin Imperial first.

Beach View Deluxe Junior Suite
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arkansas
Age: 25-34
Travel: 1-2 trips/year

July 16, 2019
Best resort ever

From the time we walked through the front doors to the beautiful botanical smells permitting trough the air, to the timely & courteous checkout. Everything was spectacular and can’t wait to book again for vacation next year!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Atlanta Georgia
Age: 45-54
Travel: 1-2 trips/year