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TRS Yucatan Hotel - Adults-Only

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $1,029 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"This was our second all-inclusive experience, first all-adult upscale. The Royal Suites lodging is at the far end of the resort from the Royal Suites private beach area but the dedicated golf cart tran..." – MTNesters
127 out of 137 (93%) customers would recommend this product to a friend.
The Infinity Pool by the Sea Plenty of these crawling around. But didn't bother anyone. Jr suite Salt pool TRS Infiniti pool view View from the Saltwater Pool Cabana Room Pool area Royal suites private pool Coconut shrimp @ Helios Pre-Cabaret Show Helios private beach for guests of the Royal Suites Jr. Suite Private Pool Amazing saltwater pool overlooking ocean The beach pool located on patio of royal junior suite
All Customer Reviews
1-4 of 119 reviews. Sort by
May 11, 2019

The resort itself was lovely - there were workers who were cleaning the grounds every morning, wiping down the sunbeds, and sweeping sidewalks which really added to the aesthetic and made things look clean. it was nice that it was "exclusive" and the other surrounding resorts could not access it but WE could access the other resorts.. The infinity pool was to die for, but it was tough to get a cabana unless you were there at 6am. A few things I would change would be better service for your rooms. We came at a busy time, and they said to wait in our room for the Butler who didnt come until I had to call - twice. The room was also not AC'd ahead of time and the Ac seemed to lack the ability to fully cool the room throughout the trip. Sometimes it even made the sheets feel damp. As for the dining, the seafood rest., Poseidon, was not good at all (definitely do the steakhouse - that was phenomenal!) and I also wish they had better "late" night options. The Chic Caberet Show was great but for food after hours or a place to go dance was non existent (unless you ordered room service). All in all, i am definitely not upset with the resort or my choosing to go there it was an awesome price for what you got, however, I would be interested in seeing other options if they were available


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: NYC
Age: 25-34

April 28, 2019
Totally Amazing

My husband and I love the resort. The room that was selected for us was not as close to the pool as I wanted. No problem Jorge changed us to a room close by. It was not quite ready so they took us to the current room to freshen up and go to dinner and by the time dinner was over our new room was ready. Jorge from check in when I saw him the next time called for me and set it up our tour and the transfer back to the airport. Beautiful room amazing food and service. Chic is a must see. We will definitely be back.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bend Oregon
Age: 55-64

April 28, 2019
Paradise

We have visited at least ten different resorts in Mexico and Dominican, and I can say hands down the TRS Yucatan was by far the most relaxing and service orientated of them all. The grounds are beautiful and the Infinity is breath tacking, the pictures do not do it justice. But the service is what sets this resort apart. The butlers we have had in other resorts where always helpful but here they bend over backwards to make sure every detail is looked after. The bell boys are always ready with a ride to anywhere on the resort and the bartenders go the extra mile to make sure you drinks are to your liking. The food here was fantastic the steaks were cooked perfectly (try the breakfast steak and eggs) and even the soups and appetizers were served with flair. If you can, just go. The only stipulation I would make is if your looking for a party atmosphere this is not the place, just pure relaxation.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: St Louis MO
Age: 45-54
Travel: 1-2 trips/year

April 27, 2019
Very good resort

Overall we loved our stay at the TRS Yucatan despite a few things that we didn't like. The rooms are gorgeous, the bed's comfortable, and the amenities are excellent. People selling Spa services weren't too pushy. We arrived after 2PM which meant that we couldn't get any dinner reservations our first night. Despite this we found the buffet to be pretty good. This also highlights one of the primary issues I found, and that is you need to make your dinner plans and get reservations right away, because things get booked full very quickly. Although when staying at the Royal Suites you may make use of the restaurants at any of the resorts on the property, there is at least one instance where you may not want to. The Mexican restaurant "Adelita's" at the Colonial does not have good mexican food, at least if you are eating vegetarian anyway. The veg burrito is 90% rice and then had mushrooms in it even though the ingredient is not listed on the menu. I pointed this out and they actually brought me the menu to show me what ingredients are listed. I was like "Yes, this is the ingredient list on the menu, which does not include mushrooms, yet here they are." This resulted in the server laughing and walking away. Helios is awesome, during breakfast and lunch you can order or use the buffet, or even do both. The chilaquiles were phenomenal, and this is coming from someone who regularly cooks and eats mexican dishes, this is a staple breakfast in our home and were delighted that the flavor was so on point. Breakfast at Helios provided us the only good Mexican food we had there, Lunch options were also very good, and the service at helios is awesome. Jorge is a stellar server. You can't go wrong eating at Helios. The beaches where beautiful despite the mountains of sorgassum on them, but that is nature, and not really in the resorts control. With the sheer amount on the tide there is no way they could get rid of it even if they spent all day removing it. Rising ocean temperatures has allowed this weed to grow exponentially and the water is simply covered with it. Yay for global warming... The drinks are awesome with plenty of good booze available at the TRS' multiple bars. The folks working the bars are friendly and make good drinks. We loved that their drinks weren't overly sweet as they relied on actual ingredients instead of flavored syrups. All of the staff at TRS are super friendly and accommodating for the most part. We did have a small issue when we arrived, the butler discussed the in room liquor with us and told us that we could customize what they actually put in the room, which we jumped on because why not. Our requests where taken and then lost somewhere, because nothing we discussed happened. The second day in when we came back to the room we noticed that we still had not been supplied with any of the advertised in room liquor and asked about it. After dinner that was resolved, instead of the advertised 4 bottles being left in the room there was two. We decided that we didn't care enough to do anything about it. The Chic Cabaret is a blast! It normally runs M,W,&F. That meant we couldn't reserve for Monday when we arrived, Tuesday morning Wednesday was already booked full and we were departing on Thursday, we were offered a position on a waiting list, which we accepted and then they told us they decided to do an extra show on Thursday. I am so glad that they did! The show was a lot of fun! It isn't really a cabaret, more like a revue, but well worth the time you will spend there. The show lasts three hours but doesn't feel like it's anywhere near that long. I highly recommend seeing this show, it's a trip maker. All in all I do highly recommend this resort, I have stayed at other all-inclusive resorts but this was hands down the best one I have stayed at yet.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Michigan
Age: 35-44
Travel: 3-6 trips/year

Room Information

TRS Yucatan Hotel (Adults-Only) features 454 rooms in 13 villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Private Pool
Hotel/Studio Unit Details

Suite
Hotel/Studio Unit Details

Romance Bungalow
Hotel/Studio Unit Details

Suite Private Pool
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

It's a luxury hotel nestled within a big complex, but not to worry: there are golf carts to take you around.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • 18 Bars/Lounges
  • Banquet Facilities ($)
  • 18 Restaurants


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

TRS Yucatan Hotel - Adults-Only

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

TRS Yucatan Hotel (Adults-Only): Noble Beach Prize Winner for Best Night Vibe

Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusive adults-only section of the resort where you can revel in the endless adult beverages, gourmet cuisine and VIP service. The butler service, here, is ready to pamper. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub and water sports to dive into. Of course, we know you'll want to hit Zentropia Spa for royalty R & R. It's red-carpet treatment. And then some.

DINING

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Kabah
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Steakhouse
Type: A la carte steakhouse
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte steakhouse.
Dress code: Shirts with sleeves are required.

Italian
Type: A la carte Italian
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte Italian.
Dress code: Shirts with sleeves are required.

French
Type: A la carte French
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte French.
Dress code: Shirts with sleeves are required.

Show Dinner
Type: A la carte
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte cuisine during the show.
Dress code: Shirts with sleeves are required.

You'll also get to eat & drink at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Six buffet restaurants.
Thirteen a la carte restaurants.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 8am-midnight.

La Terraza Bar
Daily, 8am-midnight.

Las Rocas Bar
Daily, 10am-6pm.

You'll also get additional bars at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Eight lobby bars.
Seven pool bars.
Three beach bars.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for TRS Yucatan Hotel guests, and plenty of room to rest and relax in the sun. With the sister resorts near, you'll have a total of eight pools for chilling.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

Complimentary Wi-Fi is available.

SPA SERVICES

Zentropia Spa offers a wide range of relaxing treatments, including massages, body treatments, facials and salon services.



WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.



CHILD CARE

TRS Yucatan Hotel is an adult-only resort.

ADDITIONAL INFORMATION

Location
TRS Yucatan Hotel (Adults-Only) is located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
You'll have access to Grand Palladium, Kantenah and Colonial.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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