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Secrets Akumal Riviera Maya

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $949 All-Inclusive
Info Customer Reviews Questions & Answers

This'll blow you out of the water: Secrets Akumal Riviera Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015 ... More

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Customer Rating 159 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"This resort is def. 5 diamonds. It's got everything. Perfect beach - totally swimmable. You just walk right in. No drop, no fighting big waves. Beautiful white powder sand that won't burn your feet lik..." – Reelovestovaca
159 out of 176 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"This resort is def. 5 diamonds. It's got everything. Perfect beach - totally swimmable. You just walk right in. No drop, no fighting big waves. Beautiful white powder sand that won't burn your feet lik..." – Reelovestovaca
159 out of 176 (90%) customers would recommend this product to a friend.
Dinner on beach Boats anchored at swimming area, causing crowding at our beach! Above tub, dripped all night! Amazing sunrise every day! Fire show in the theatre Beach in front of resort This little guy loved our camera Night time bliss Best Staff One of the 3 pools Snorkeling tours everywhere Arrival Infinity pool Not too shabby! Lunch at Seaside Grill The view of the beach from the infinity pool
All Customer Reviews
1-4 of 159 reviews. Sort by
December 8, 2017
Best All Inclusive!

Excellent resort. We have been to many all inclusive resorts and this one tops them all. The rooms are luxurious and the service outstanding. The beach is gorgeous, the snorkeling fun and the pools and landscaping are amazing. The lounge chairs have extra cushioning and pillows! Plenty of umbrellas if you prefer shade. No fight over chairs or shortage of towels. The food is really good and the entertainment at night is superb. It was a wonderful experience.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: GA
Age: 55-64
Travel: 3-6 trips/year

December 3, 2017
Secrets Akumal

Big Trouble on Check Out. Warning! We arrived at this beautiful hotel over Thanksgiving. We had a total of three rooms for our group. The food was wonderful on the weekend but not as good during the week. Not sure why. The beaches and stafff were amazing. The big problem happened after we checked out. A front desk staff charged my husband’s debit card $600 us that was suppose to be a credit back to us for the security deposit. After several calls to the Resort they admitted to the mistake and asked us to fill out a form giving them permission to acsess our debit card again for a $600 credit. The form wanted copies of the front and back of our debit card and copy of our Drivers License/ Passport. They messsed up and made a mistake and now want us to fax or scan them even more personal information. I am still dealing with this. The manager has not call me back after saying she would see what “Accounting” could do.


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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Florida
Age: 45-54
Travel: 1-2 trips/year

November 16, 2017
Amazing, completely worth the money!

My husband and I went for a getaway just the two of us sans child, and some friends went with us also. The flight to Cancun was definitely the only negative experience we had. I recommend not flying in to Mexico City then on to Cancun. We almost missed our flight to Cancun because we got stuck in an extremely long customs line. So after delays and almost missed flights we were fried by the time we arrived. However things completely turned around once we stepped foot on to the property. We were immediately handed a cool cloth infused with lemon which was so refreshing. We were treated like royalty. The had our name on a list and because we stayed in the preferred section (which is completely worth the money) we were taken to the preferred club to check in. From there we were handed a beer and sparkling wine and the check in took about 5 minutes. Then we were walked to our amazing suite and were given a tour of our room and how everything works. We ordered room service the first night since we arrived so late (it was delicious) highly recommend the coconut ice cream. Now back to the preferred section info. Our friends stayed in the regular part of the resort. It was beautiful but was located away from the beaches and pool and they did not get the same amenities we did which even they admitted were amazing. We did an ocean view room and it was spectacular. We had a soaking tub on the balcony and a view of the ocean. We also had a fully stocked bar which also included chips and candy. The rooms (even regular) are well furnished and gorgeous. The staff is wonderful. Very attentive. The come to you poolside and make sure your drinks are full. They also serve food poolside and beachside if you’d like. The beach is amazing. White sand and always chairs available. We went when they said the hotel was at 90+% capacity and did not feel like it was crowded whatsoever. The food is delicious. Himitsu and El Patio were our favorites. We also did a dinner on the beach which was extremely romantic. They had so many added touches to each area that were awesome such as a light that you turn on when you don’t want to be disturbed. I could literally write about this place all day. It was one of the best vacations we’ve ever taken. Extremely luxurious. Highly recommend!! If cheap carribean doesn’t convince you to check out this resort then watch you tube videos o people have posted on there. They literally tour you around the place. Happy vacationing!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Reno, NV
Age: 25-34
Travel: 1-2 trips/year

October 31, 2017
Awesome Resort

Secrets Akumal is an excellent resort. From the food, to the service, to the pools and beach, to the entertainment and night club, all of it is top quality. The rooms are spacious and the beds are comfortable, and the in-room jacuzzi is an enjoyable perk. We enjoyed snorkeling with the sea turtles right out in front of the resort! There’s 24 hour room service, and you receive a printed schedule of events for each day. We would definitely recommend Secrets Akumal!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Oklahoma
Age: 45-54
Travel: 3-6 trips/year

Room Information

Secrets Akumal features 434 elegantly appointed suites that include a private, furnished balcony or terrace, daily refreshed mini bar, a jacuzzi fit for two, BeyondTV smart system, 24-hour room service, complimentary Wi-Fi access and so much more.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Partial Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View (available beginning Dec 23, 2017)
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Preferred Club - Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club - Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club - Junior Suite Swim Out
Hotel/Studio Unit Details

Romance Master Suite Ocean View (Available Beginning Dec...
Hotel/Studio Unit Details

What's to Love

After a flight with germ-ridden humans, the cool towel and welcome cocktail refresh body and soul.

Elegant, hip suites in warm woods and bright pinks & reds that include a private balcony or terrace.

Many fantabulous suites have in-suite Jacuzzis for two and heart-stopping ocean views. (For realz).

Akumal means "Place of the Turtles" so you can swim, snorkel, and even talk to these magic creatures.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Descending into Relaxation Central (the spa) with the hydrotherapy circuit and a Swedish massage.

Snorkeling at the second largest barrier reef in the world and enjoying hours of coral-gazing and fish-ogling.

 

What We'd Change

The drive from the airport is a little lengthy at an hour long, but the seclusion on top of the fact you're only 20 minutes away from famous Playa del Carmen more than makes up for it.

 

Why You Should Go

You're an hour away from the airport, but remember that you'll be totally secluded.

The other cherry is that you're only 20 minutes away from beautiful Playa del Carmen.

This heavenly haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®. Love this.

You can take a cocktail class (channel Tom Cruise in "Cocktail"), or shake a leg in dance classes.

You can upgrade to Preferred Club which means better rooms, private swimming pool, and much more.

For a break from beachy stuff, you can hang out and be awed by Mayan ruins nearby.

Break out your inner fish with deep-sea fishing, water polo, Hobie cats, and kayaking.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Spa Services ($)
  • ATM/Banking
  • Fax Machine ($)
  • Conference Facilities ($)
  • Yoga
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • High Speed Internet Access
  • Fitness Center
  • Beach Towels
  • Beauty Salon ($)
  • Swim-Up Bar
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Eco-Adventure Tour(s)
  • Jet Ski Rentals
  • Kayaking
  • Mayan Ruins
  • Nature Park(s)
  • Sailing
  • Scuba Diving
  • Theme Park

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Akumal Riviera Maya

Carretera Federal 307, km 254+600 Pueblo de Akumal

+52-984-877-3600

Hotel Description

Secrets Akumal Riviera Maya: Noble Beach Prize Winner - The Bath DE Luxe

For just a moment, picture this: you are sitting on the beach digging your toes into snow-white sand that's hugged by an aqua tealy ocean. Not far away you see some smiling faces walking towards you. You ask why the happiness and they (in unison) say one word, "Turtles." Turns out you can swim with these sweet shelled creatures. It's just the next in a series of Awesome that you're reveling in on Akumal Beach.

Want to join this bliss? You can.

Secrets Akulmal Riviera Maya has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams Riviera Cancun, Now Jade and Now Sapphire.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Two words: Epicurean Extravaganza. So prep your palate for everything from pasta and tacos, to Thai chicken and Confit Pork Loin - plus a fresh seafood spot and two grills. Afterwards (or any time in between) grab an espresso at Coco Cafe. You've got eight restaurants to devour. At one stellar spot, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Hungry yet?

Market Cafe
Type: Mexican
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3pm; Dinner - daily, 6pm-11pm
Description: Lively, casual space explores all of the flavors of Mexico, featuring a buffet and private seating.
Dress code: Casual.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Enjoy a variety of light lunch specialties with an ocean view each day.
Dress code: Casual

Oceana
Type: Seafood
Hours: Daily, 6pm-11pm
Description: Scrumptious seafood favorites served a la carte in an outdoor setting, perfect for a romantic evening with your loved one.
Dress code: Casual elegance

Bordeaux
Type: French
Hours: 6pm-11pm
Description: Savor the taste of French cuisine each evening at Bordeaux, serving delectable fare in a romantic, elegant setting.
Dress code: Casual elegance

Coco Cafe
Type:
Cafe
Hours: 7am-10pm
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

Himitsu
Type: Asian fusion
Hours: Nights vary, 6pm-11pm
Description: Himitsu offers guests a fusion of Pan-Asian and hibachi a la carte delicacies.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Portofino
Type: Mediterranean
Hours: Nights vary, 6pm-11pm
Description: Explore the flavors of the Mediterranean with delicious Italian favorites served each evening.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5pm; Dinner - daily, 6:30pm-11pm
Description: Located directly on the beach, Seaside Grill offers a variety of light snacks, full meals and a la carte Caribbean steaks during the evening.
Dress Code: Casual.

Dining Program
The Sip, Savor & See package is available at Secrets Akumal and allows guests a chance to enjoy dinner and an evening of entertainment at all sister Secrets, Dreams, Now and Sunscape Resort & Spas in the area. Guests must make arrangements a day in advance by 3pm with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use the dining and bar facilities of the resort they are visiting from 6pm-1am. A maximum of 4 guests are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and other special events. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

Adult refreshment abounds in this otherworldly lush locale with six rockin' joints: lobby, swim-up, pool, beach (two) plus a theater bar. Cheers.

Manatees
Pool-side bar. Daily, 10am-5pm

Barracuda
Beach bar. Daily, 10am-5pm

Rendezvous
Lobby bar. Daily, noon-1am.

Showtime Bar
Bar with entertainment. Daily, 6:30pm-10:30pm.

Desire
Music lounge. Daily, 4pm-1am.

Sugar Reef Bar
Wait service is provided at the pool deck for this main bar. Daily, 9am-11pm.



BEACHES AND POOLS

You've hit the beach jackpot. Cited by TripAdvisor® as one of the Top 10 beaches in Mexico, Akumal Beach is beyond dreamy. Oh, and just 150 meters offshore lies the second largest barrier reef in the world. Want more? There are three sparkling pools including a lavish infinity pool with a killer view of the ocean. You're welcome.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Snorkeling
  • Kayaks
  • Sailing
  • Water aerobics
  • Pool volleyball
  • Water polo
  • Hobie cats

Available for an additional charge

  • Scuba diving
  • Deep sea fishing
  • Sport fishing
  • Windsurfing

Land

  • Ping-pong
  • Basketball
  • Volleyball
  • Beach volleyball
  • Archery
  • Yoga
  • Cocktail classes
  • Dance lessons
  • Football

Golf
Secrets Akumal offers guests complimentary green fees at the nearby Riviera Maya Golf Club.

November 1, 2016 through April 30, 2017 and November 1, 2017 through December 23, 2017:

  • Premium Tee Time Supplement: $35 per person
  • Cart fee: $90 per person

From May 1 through October 31, 2016 and May 1 through October 31, 2017:

  • Premium Tee Time Supplement: $15 per person
  • Cart fee: $75 per person


INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Akumal also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

The world-class Secrets Spa by Pevonia is a 13,000 sq ft facility that includes treatment rooms, multi-functional indoor massage spa suites, spa suites for couples, and a full-service beauty salon for an additional charge. Daily, 8am-8pm. First massage at 9am. Reservations recommended.

Amenities and services include the following:

  • Massages
  • Body treatments
  • Hydrotherapy circuit
  • Facials
  • Haircuts and styling
  • Manicures and pedicures
  • Make-up applications


WEDDING/HONEYMOON

Secrets Akumal Riviera Maya offers wedding/honeymoon services and packages. Please contact the hotel directly for more information.

CHILD CARE

Secrets Akumal Riviera Maya is an adults-only resort.

ADDITIONAL INFORMATION

Location
Secrets Akumal Riviera Maya is located just 20 minutes from Playa del Carmen and 1 hour South of the Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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