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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 264 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.9
Room Comfort
 
3.8
4.1 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
243 out of 296 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.9
Room Comfort
 
3.8
4.1 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
243 out of 296 (82%) customers would recommend this product to a friend.
Gorgeous beach! Adult pool Adult room Beach Cheers from Sandos Playacar Beautiful Cozumel one day a the beach, had a malibu beach theme Beautiful beach Taco truck Broken patio door lock Beautiful beach! Rib eye at the Steakhouse This is my mom Granny Cat and she is 85 years old she had a blast didn’t want come home lovingLife The swans they surprised us with! beautiful views Beautiful beach! Broken patio door lock Adult only pool We’re riding the Falmingo in the adult pool Room in Adult only area Seafood paella which was a bit watery The last morning we were there Spa areas our room Lookiing into the resort from the beach Lobby
All Customer Reviews
1-4 of 264 reviews. Sort by
May 4, 2019
Best Vacation so far

The resort Beach that we stayed, Sandos Playacar was so nice. The staff was friendly and nice. They take care of your room daily. We got picked up at the airport by Amstar who we rented to pick us up at the airport and drop off. It was awesome. At the Restaurant and the Bar, they are so nice as well, I did not see or notice any staff with a bad attitude. Everything here is so cool and comfortable. There only a few restaurants that we did not like. 1) Il Piemonte. This italian restaurant have a very slow service, just to sit you and and being serve by the waiter takes you a couple of hours until you're done eating. 2) The Fogo de Janeiro, the food was too salty from the meat to the fish. Everything else was good. If we have to do it again, we'll do it again and maybe things might change after this review. I would definently recommend this place to everyone thingking a vacation to thus place.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: California
Age: 45-54
Travel: 1-2 trips/year

April 28, 2019
its all worth it

except for the sea of seaweed rolled in on thursday til we left yesterday was a bummer all in all we had an enjoyable vacation week. I believe that 10 of us really had a blast with all the tasty foods drinks drinks drinks was great entertainment was good too majority of the Sandos Playacar staff was very polite helpful courteous and super friendly definitely will be returning hoping the seaweed subsided :P thank you

lovingLife
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: California
Age: 45-54
Travel: 3-6 trips/year

April 9, 2019
Excellent Value

My wife, 11 year old daughter, and I spent the week of March 25 at Sandos. Beach is very nice with plenty of chairs. Pools are clean. Family area (rooms and pool) are about a 15 minute walk to the beach. Adult only section was very close to the beach and looked really nice.They do have transportation to the beach that was fairly consistent. Food was good. Alcohol was ok and did the trick. Staff was very friendly and not pushy. We stayed in a room with a King bed and a bunk bed. Room was large but no dressers. The nightly shows were the best we have seen at an all inclusive. All in Sandos was a great resort.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Chicago IL
Age: 35-44
Travel: 1-2 trips/year

April 9, 2019
Warning Construction Zone Ahead

How people give this place a 5 star is beyond me. If you like cockroaches in your hotel room, orange color water running down your bath and shower, clogged sinks, if you like rusted molded looking showers, If you like the sounds of constant construction by the pool while your trying to relax, or construction at 6:00 a.m. while you and your kids are sleeping, if you like regular power outages, if you like to walk 20 minuets from your room to the beach, (They will tell you 7 minuets when you get here and online they won't mention the distance) if you like to drink your beverages (water, soda, beer, alcoholic beverages) out of recycled cups that only the lip is washed by soap water minuets before it's given to you, and if Jose Cuervo and Smirnoff vodka are your preferred drinks, and if you love average quality food and beverages, if you don't want bottled waters, if you like your shampoo and body wash in your room to come out of canisters like a prison shower, if you like clueless staff and management, and if you like to be over promised and under delivered in all respects this hotel is for you. If you have any standards you will feel like you have wasted your once in a life time vacation on this place. The only reason we booked this place was because of the star rating and the number of people who recommended this place on trip advisor and the misleading photographs of the resort. I can tell you that after this experience we will never trust trip advisor. I tried posting the videos so you can hear the sounds of constant construction but could not on trip advisor. I will have to use YouTube for that. The photos here are from our pool, and bathroom, room, and the pool bar. Also when you get here they will give you a certificate to take to the onsite jewelry shop to get a free pendant. This is a gimmick as they will not give you anything for free unless you buy something. They will pretend that they ran out. But will tell you to your face if you buy something they will go get it. Last the hotel will also give you a coupon book promising 10% off your massage as well as other discounts. When it's time to pay they will say the 10% discount (off massage packages) won't work because it has to be presented before your massage (which we did, and they informed us to show it at time of pay), and when you tell them you did that, they will say sorry can't help you.


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: CA
Age: 35-44
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Riviera Family King Junior Suite
Hotel/Studio Unit Details

Riviera Family Queen Junior Suite
Hotel/Studio Unit Details

Select Superior - Select Club Adults Only Section
Hotel/Studio Unit Details

Hacienda Junior Suite - Hacienda Family Section
Hotel/Studio Unit Details

Select Club Ocean Front - Select Club Adults Only Section
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.

Their brand new infinity pool and five-slide water park for endless family fun!

 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows and access to exclusive, adults-only areas--it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • 5 Bars/Lounges
  • Porter/Bellhop
  • 10 Restaurants
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Wireless Internet
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+) for access to exclusive and upgraded amenities such as a gourmet breakfast buffet and a Select Club exclusive pool just a few steps from the beach with waiter service!

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges

Sandos Playacar also offers fantastic exchange privileges with Sandos Caracol Eco Resort, subject to availability. Guests should book their day passes (available for use from 11am-11pm) at the front desk of Sandos Playacar. Privileges include access to Sandos Caracol's buffet restaurants and several other facilities and amenities!



DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Buffet (Select Club Adults-only section)
Hours: Breakfast - daily, 7am-11am
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

II Piemonte
Type:
Italian
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Italian cuisine.

Gourmex Mexican Cuisine
Type:
Mexican
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Mexican cuisine.

Cupcake Cafe
Type:
Dessert
Hours: Daily, 8am-midnight
Description: Snack on delicious dessert favorites.

All hours are subject to change.



BARS/NIGHTLIFE

Blue Moon Snack Bar
Beachside snack bar, located in the Select Club adults-only section. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar in the Family section. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests, a brand new infinity pool and 2 for children. Families also get to enjoy the fun, onsite, five-slide waterpark!

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Family King More
5 days, 4 nights
Travel Dates 5/25 - 8/24
Starting at $719 was $1399
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Family Queen More
4 days, 3 nights
Travel Dates 6/8 - 6/27
Starting at $619 was $939
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Family King More
5 days, 4 nights
Travel Dates 8/25 - 12/20
Starting at $569 was $879
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

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