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Royalton Riviera Cancun

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, ... More

Customer Rating 106 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.4
4.3 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
99 out of 121 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.4
4.3 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
99 out of 121 (82%) customers would recommend this product to a friend.
Beach Sunrise Main Pool babes bday this was complimentary along w/slice of cake & bottle of wine Our view Awesome beaches Luxury Junior Suite
All Customer Reviews
1-4 of 106 reviews. Sort by
August 13, 2019
Disappointing

Pros: 1. The resort is large, well kept, and beautiful. 2. Israel by the pool offers exceptional service!!!! Thanks Israel!!! 3. There are several restaurants and bars to choose from. However, there seemed to be only one (the buffet) for breakfast. Cons: 1. The Diamond Club lounge is lacking everything. I’ve been to several other resorts that offer similar services that blow the Royalton away!!! The private check in is chaotic and not managed well. There was no bar. There was no alcohol. There was a college dorm style refrigerator with water, soda, and canned beer. The snacks are minimal. No plates were available. There were few areas to lounge in. 2. Housekeeping seemed disorganized. I had to ask 4 times in one day to have my room cleaned. It was finally cleaned at 8 pm. I set it up with our butler to have this done everyday between 10-12. 3. Our mini bar in our room was only filled once during our 7 day vacation. I had to ask twice for this request to be completed. 4. The nightly entertainment was lack luster and below average. 5. The sports bar had awful service!!! It seemed like everyone was annoyed to wait on you. Most were even rude!!!!! 6. The room we paid for (2 beds with ocean view) was not available. We had to wait another day to get the room we wanted. Very annoying when you’re traveling with a 5 year old.


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Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Mechanicsburg, PA
Age: 35-44
Travel: 3-6 trips/year

August 3, 2019
Good Experience, but Consider Other Options

As an experienced resort visitor, I write this with mixed emotions. The resort was somewhat new, and the amenities were modern, but we didn't have the best experience compared to other Cancun Resorts. There is a ton of space, multiple pools and bars, and the activities are on-par with other top resorts. We enjoyed the daily/nightly entertainment and felt the other visitors were friendly. But....to get to the items of concern: First, the bartenders rarely ever smiled or greeted you warmly. They acted like they didn't want to work. For a family resort, they rarely served children before adults, regardless of how long they waited; I often had to go with my children to help them get served non-alcoholic drinks. The restaurants options were great, but this resort doesn't take reservations, and it is first-come, first serve. If you are someone that likes to dine after 8:00 pm, you will wait over an hour for a table at all of the restaurants (except the buffet). But, once in the restaurants, the food is amazing, and the staff are exceptional. The only other item I was frustrated with was the attention to details....every other resort I have visited, the staff constantly picked up discarded plates, cups and silverware. This resort didn't. Room service items would be in the halls over night, plates/dishes/silverware was scattered about the common areas - and would often remain there for extended time. Nothing horrible, but not what I wanted to see on a vacation. Good option for the price, but shop around, you can find a better deal at a more attentive resort.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Maryland
Age: 45-54
Travel: 1-2 trips/year

July 27, 2019

Our family stayed here for the week. The food was not that great with exception to the Zen restaurant however you have to wait in line starting at 1 pm just to get a seat at the Hibachi grill which is nuts. No restaurants except advance registrations so unless you go at 6 pm you are bound to wait about an hour for food unless you want the buffet. Also stay away from the Caribbean grill is awful, we all left with upset stomachs! The staff was all very friendly in all areas that was really the only we enjoyed. The beach had so much seaweed we could not get any beach time because not only could you really not swim it smelled so bad. This was the first time my husband traveled away to a beach resort and he was disappointed.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Clarksburg, MD
Age: 35-44
Travel: 1-2 trips/year

July 21, 2019
Great resort

I totally enjoyed my stay at the royalton. Paid 1100 for my package deal and it was well worth it! Especially if your able to get the room with the pool on the balcony! The restaurants at the resort are great I was always left full and satisfied! The drinks were ok depending on the bar, if you get a credit to upgrade I recommend using to upgrade to premium drinks. But over all it was worth the money.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Brooklyn New York
Age: 25-34

Room Information

Royalton Riviera Cancun features 1,183 luxurious accommodations all equipped with Royalton's exclusive DreamBed(TM) and amenities sure to please including air conditioning, a full bathroom, 24 hour concierge and room service, 250 thread count sheets, USB recharging and Bluetooth audio stations, complimentary Wi-Fi, safety deposit box, rain showers, satellite TV, and a stocked mini-bar.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Suite with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Family Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out Diamond Club
Hotel/Studio Unit Details

Luxury Family Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

Royalton Riviera Cancun is right by the airport, so it'll be no time before you're able to get your toes in the sand!
 

What We'd Change

There aren't any motorized water activities available at the resort, but there's plenty of places nearby where you can rent!
 

Why You Should Go

Royalton Riviera Cancun has amenities that will make you feel right at home, that on top of the amount of activities in nearby make this an opportunity you just can't afford to miss.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Game Room
  • 9 Restaurants
  • Spa Services ($)
  • Shopping
  • Snack Bar
  • Teen Club
  • Laundry Facilities
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Flat Screen Television
  • Outdoor Pool
  • Fitness Center
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Swim-Up Bar
  • ATM/Banking ($)
  • Near the beach


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royalton Riviera Cancun

Carretera Federal 307 Tulum-Cancun KM 332,15 SM31, MZ 03

011-52 998 283 3900

Hotel Description

Royalton Riviera Cancun: Bask in the Perks of All-In Luxury

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, Royalton Riviera Cancun. Comprised of 3 distinct sections that are packed full of amenities, The Royalton Riviera Cancun offers a 5-star luxury experience at a 4-star price tag. If you're in need of some luxurious pampering, incredible amenities and exceptional service, grab the family and take the getaway you deserve!

Guests of this resort can enjoy a beautiful stretch of beach featuring loungers, shady umbrellas and palapas, and beachfront cabanas. The resort's main freshwater pool boasts a joined Jacuzzi and offers its own set of comfy loungers and plush towels. If you have an eclectic pallette you're in luck, be sure to squeeze in a lunch break at any one nine delightful dining options . Opa! offers a feast of tasty Mediterranean fare, while Zen treats your taste buds to the best of Japanese cuisine. Never miss a game with Score Sports Bar and Lounge, playing the top sporting events happening in the U.S. and around the world.

Whether you're hanging out at the beach or seeing the sights, there are tons of things to do during the day. Start a game of beach volleyball with the kids, take some kayaks out on the water, or take the day to pamper yourself at the Royal Spa. With over 2,000 square meters complete with treatment rooms offering a full range of services, a hydrotherapy circuit, and a beauty salon, this relaxtion station is just too good to pass up.

This hotel is All-Inclusive
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type: Buffet
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3:30pm; Dinner -daily, 6:00pm-9:30pm
Description: International and local buffet complete with a special childrens buffet and healthy options.
Dress code: Resort casual - shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirt and footwear required. Resort evening attire for dinner - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Zen
Type: Japanese
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering delicious Japanese cuisine served a la carte. Reservations required.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hunter Steak House
Type: Steakhouse
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy fine dining in a stylish setting. Offers private wine cellar dining for an additional cost.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Graze Italian Trattoria
Type: Italian
Hours: Lunch - daily, 12pm-3:30pm ; Dinner - daily, 6pm-9:30pm
Description: Serving traditional Italian favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

OPA!
Type: Mediterranean
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering a selection of Mediterranean dishes from both land and sea.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Armadillos
Type:
Tex-Mex
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a selection of Tex-Mex favorites served a la carte.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

The Beach Club Grill
Type: Caribbean
Hours: Lunch - daily 12pm-3:30pm; Dinner - daily, 6pm-9:30pm
Description: Serving up traditional Caribbean favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Agave
Type: Fusion
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a fusion of indigenous Mesoamerican cooking combing Spanish cuisine with a mix of European cuisine.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Late night snacks - daily, 11pm-6am
Description: Enjoy a selection of grilled specialties while watching your team play back at home.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Caffe Lounge
Type: Coffee Bar
Hours: Open daily
Description: Enjoy a selection of coffees, cappuccinos, espressos, baked treats and ice creams.

Scoops Gelato
Type: Ice Cream Parlour
Hours: Open daily
Description: Choose from a selection of parlour favorites.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

All hours are subject to change.

BARS/NIGHTLIFE

Score Sports Bar and Lounge
Open daily, 12pm-11pm.

Lobby Bar
Open daily, 9am-12apm.

Martini Mix
Open daily, 6pm-10pm.

Tides Beach Bar
Open daily, 10am-5pm.

Sands Beach Bar
Open daily, 10am-11pm.

Nautica Beach Bar
Open daily, 10am-4pm.

XS Disco Bar
Open daily, 11pm-2am.

Dips Swim-up Bar
Open daily, 10am-5pm.

Chill Swim-up Bar
Open daily, 10am-5pm.

Encore Swim-up Bar
Open daily, 10am-5pm.



BEACH

Royalton Riviera Cancun is nestled along a beautiful stretch of white sand beach with loungers and palapas for shade..

POOLS

Royalton Riviera Cancun sports a whopping 11 swimming pools through the property, including a children's pool and splash park.

SPORTS/ACTIVITIES

Water

  • Splash park
  • Kayaks
  • Snorkeling
  • Introductory scuba diving lesson
  • Non-motorized water sports

Land

  • Movie screen
  • Table tennis
  • Aerobics slasses
  • Beach volleyball
  • Board games
  • Fitness center


INTERNET

Royalton Riviera Cancun offers complimentary Wi-Fi throughout the resort.



SPA SERVICES

Royalton's Royal Spa offers a wide variety of treatments sure to soothe.
Treaments include:

  • Massages
  • Facial treatments
  • Beauty salon
  • Hydrotherapy circuit
  • Saunas
  • Steam rooms
  • Manicures & Pedicures


WEDDING SERVICES

Royalton Rivera Cancun offers wedding and honeymoon services for an additional charge. Please contact the front desk for details.

ADDITIONAL INFORMATION

Location
Royalton Riviera Cancun is located just 15 minutes from the Cancun International Airport (CUN).

Check-In/Check-Out
Check in: 3pm. Check out: 11am.
A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/23 - 12/22
Starting at $769 was $2169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 1/6 - 2/12
Starting at $899 was $2949
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 2/13 - 3/31
Starting at $1009 was $2409
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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