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Royal Hideaway Playacar - Adults-Only All-Inclusive

Mexico - Riviera Maya

Our Rating
1-833-531-2710
3 Nights with Air from $749 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.4
Room Comfort
 
4.6
4.6 out of 5
"This was a perfect vacation to unwind from the day to day hectic life that we all lead. From the moment you arrive you are completely spoiled and catered to; a fresh towel, glass of champagne and the s..." – JenByler
101 out of 111 (91%) customers would recommend this product to a friend.
Walking up to the pool zone Beautiful sunrise on our last day Beautiful beach! White sand beach and lovely palms. Sunrise from the Beach view from breakfast Our private dinner on the beach - what a lovely memory View from Main Pool fab beach View from the Pool Deck From My Balcony View standing in the infinity pool Poolside
All Customer Reviews
1-4 of 103 reviews. Sort by
January 8, 2019
2nd visit

We visited last year and loved the resort. It was fine this year but service was not as great as last year and there were small flaws that took away from the overal experience. (Hot water issue, room check in slower, restaurants not as good as last year, wobbly ceiling fan had to stay off workers working on equipment in main pool area). I still enjoyed my time and the resort (peaceful, restful and beach /pool is beautiful) but may not return so soon


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: new jersey
Age: 45-54

December 22, 2018
Great place

The resort and service is fabulous. All of the staff was super accommodating. Marco and Carlos at the pool were the BEST! They couldn’t do enough for you. All of the servers at the grill were wonderful. Oscar, Omar, Enrique, Eduardo and Aracellya were so attentive and just great. The bars and service were very good too. It’s nice to have the concierge in your building. The food was good also. Really enjoyed our stay. Went for a 60th birthday and they made it very special! The only thing lacking was the entertainment. The shows were okay but the times were too late for us. Not late night party animals. But we did enjoy the quiet overall. Would stay again!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Florida
Age: 55-64
Travel: 3-6 trips/year

December 15, 2018
greatest all inclusive ever

This place was amazing! Bogar started the experience off so properly. After a long day of travel, from the moment we stepped foot on the property, he provided us with cold towels and cold rose.. I asked for more and bogar grabbed my wife and I a new bottle, popped it In front of us and topped us off! The food was the best I ever had at an all inclusive resort, from the Mexican breakfast, and especially the food at “Azia”, both the hibachi and the regular menu. I can’t forget Erik at the grill. He was phenomenal. Abraham was also a great concierge. The room was always clean and house keeping was impeccable. Volley ball daily at 4pm was a lot of fun, and the amount of beach with accessible ocean was top notch. Drinks were good quality and not watered down like other all inclusives, and I really liked the fact that you had several top shelf tequilas to choose from, and even mezcal available as all inclusive, the wife and myself will be back in 2019, as I don’t see any reason to go to any other all inclusive at this point


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Detroit, MI
Age: 25-34
Travel: 3-6 trips/year

October 15, 2018
Great visit

Perfect trip other than room air condition and a couple waiters not knowing some items on the menu. excellent trip.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: KY
Age: 55-64

Room Information

The exclusive Royal Hideaway Playacar - Adults-Only, All-Inclusive offers 200 elegantly-appointed guest accommodations with 24-hour room service. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

Luxury Royal View
Hotel/Studio Unit Details

Luxury Relax Pool
Hotel/Studio Unit Details

Luxury Sunrise
Hotel/Studio Unit Details

Sea View Suite
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

The Royal Hideaway Butler. Swoon.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) are totally worth it.

Stroll down La Quinta Avenida for awesome shopping and entertainment.

It's a member of The Leading Hotels of the World.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Bocce Ball
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar - Adults-Only All-Inclusive

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar - Adults-Only, All-Inclusive: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this idyllic, pristine stretch of white sand. Located in beautiful Playa del Carmen, this beachy paradise will instantly brighten your mood not only with luxurious, world-class service, but also with a Royal Hideaway Butler. Six shimmering pools, a fab full-service spa and sumptuous cuisine also await. When you step onto these silky sands, get ready to indulge in a day of whatever your heart desires. It's dreamy, we know. Time to hit the beach, friends.

DINING

Six elegant, a la carte restaurants with sumptuous, signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu (personally overseen by the Executive Chef himself) paired with the best wines. Delicioso. (Surcharges apply)

Las Ventas
Type:
International
Hours: Daily, 6pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventas
Type:
Tasting Menu
Hours: One seating, more information on arrival
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. Reservations are required and surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, more information on arrival
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear. Casual: Neckless t-shirts, jeans, shorts and casual or sporty footwear, both ladies and gentlemen are permitted.

Azia
Type: Asian
Hours: Daily, 6pm-10pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 6pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear. Casual: Neckless T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.

The Deck
Type: Snacks
Hours: Daily, 7am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six glistening pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Aroma Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar - Adults-Only, All-Inclusive is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credit Discounts More
4 days, 3 nights
Travel Dates 3/10 - 4/30
Starting at $749 was $1399
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 5/1 - 8/18
Starting at $909 was $1629
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/9 - 10/31
Starting at $769 was $1539
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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