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Riu Yucatan

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prim ... More

Customer Rating 72 Reviews
Value
 
4.0
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
3.6
4 out of 5
"Good food good service close to markets overall great time away from home!! A few thing I see people always complaining about; * the food is good not fine dinning quality but great for the price and ye..." – Nielsen
72 out of 88 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
3.6
4 out of 5
"Good food good service close to markets overall great time away from home!! A few thing I see people always complaining about; * the food is good not fine dinning quality but great for the price and ye..." – Nielsen
72 out of 88 (82%) customers would recommend this product to a friend.
View from our balcony XHel-Ha Paradise Beach view Riu Yucatan beach Typical walkway, Jan 2011 Our room
All Customer Reviews
1-4 of 72 reviews. Sort by
September 3, 2019
SAD-BAD-SCARY

SORRY GUYS BUT IT YOU HAVE STAYED AT A RIU PALACE YOU WONT LIKE THEIR CLUB RESORTS/ WE HAD NO IDEA THERE WOULD BE SUCH A DIFFERENCE. WE HAVE STAYED AT THE RIU PALACE MAYA RIVERA ON THE PLAYACAR PROPERTY FIVE TIMES AND LOVE IT!!! THEY ARE REMODELING NOW AND SO WE HAD TO TRY ANOTHER. NO AC IN LOBBY - DESIGN IS HORRIBLE- SHOCKING AND CHEAP. ROOMS WERE LIKE A PRISON WHITE BRIGHT EVERYTHING WHITE AND THE LIGHTING WAS SO BRIGHT WHITE YOU HAD NOT ANY OPTIONS TO TONE IT DOWN. ALL THROUGH OUT THE PROPERTY AT NIGHT IT WAS VERY SERIOUSLY BRIGHT POST LIGHTS IOR WALL LANTERNS THAT BLINDED YOU IN THE EYES BUT STILL YOU FELT IN THE DARK AND. THESE CHEAP LED LIGHTS DO NOT CAST LIGHT FAR AND THEREFOR BLIND YOU. THE ENTERTAINMENT THE FIRST NIGHT [I COULD BARELY STAND TO STAY THERE AS THE SAME BLIDING LIGHT WAS EVERWHERE AND NEEDED SUN GLASSES] FRIDAY NIGHT ENTERTAINMENT WAS BINGO! BINGO? ANYWAY WE ATE DINNER IN THE REALLY BADLY DESIGNED DINING AREA, HORRIBLY BRIGHT COLORS AND SAME BLINDING LIGHT. WE DID AN INTER HOTEL MOVE THE PALACE MEXICO AND ALTHOUGH THEIR REMODEL WAS NOT GREAT- IT WAS THE HOTEL THAT WE HAD COME TO LOVE FROM THE RIU PALACE MAYA RIVERIA. YES. ITS MORE, BUT ITS FABULOUS COMPARED TO THE YUCATAN. AGAIN IF YOU HAVE NOT STAYED AT A PALACE OR ARENT AN INTERIOR DESIGNER LIKE MYSELF AND YOU DRINK ALOT YOU PROBABLY WONT NOTICE WHAT REALLY BOTHERS ME.


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Overall Rating: 1
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Laguna Beach,. CA USA
Age: 45-54
Travel: 3-6 trips/year

August 26, 2019
Not impressed

Riu Yucatan did not meet our expectations. What bothered us initially was the fact that there were pretty much all areas open, and not air-conditioned. The lobby where people had to hang out in the evening, was impossible to stay. The theater as well was totally open, and so hot in there, where mosquitoes were having a blast. We had to bring a towel from the room to cover up my daughter's legs bcs she gets a bad reaction from them. Not to forget that zika is still around, and we were freaking out the whole time. Talking about theater, shows start at 9:45, which made it even more difficult to attend, especially when you have kids. You spend the day at the pool and beach, getting so exhausted, can't stay that late for the shows. After having eaten dinner, you had nothing to do till it was time for the show, but to stay at the lobby and sweat. Big minus on that. Entertainment was very limited. They would turn on the music by the pool at 10:00 (very low volume) and nothing would happen until 12 for the aerobics, and then again nothing until 3 for the crazy game which only lasted 30 minutes. Food - The buffets were ok, but limited options as well. Same things every day an night, I had to walk around the buffet a few times to find anything to fill my plate. Margarita was open and hot by the pool, where all the black birds would go inside and pick on the vitrines and your plates. That was very disturbing. Italian Restaurant was ok, but not satisfied with the service. The waiters were acting like they hated being there. Didn't try the other restaurants bcs we are not into asian and mexican food. Rooms were very basic, and no privacy. Don't expect any view from the balcony. Being in the middle of the jungle, all you could see were some weird animals with a long face and no tail that were everywhere. You have to walk through the jungle to get from one place to another, and that was not fun bcs it was dark, and also big lizards were everywhere that you could step on, if not paid attention. Beach was ok, there were days that it was calmer and cleaner, but most of the time it was rough and full of seaweeds. Not a pleasant experience overall.


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Overall Rating: 3
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: New York, NY
Age: 35-44
Travel: 1-2 trips/year

July 16, 2019
Relaxing experience

Girls Trip! Daily entertainment. Awesome pool party. Clean, comfortable room. Favorite drink: tequila sunrise!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 45-54
Travel: 1-2 trips/year

July 12, 2019
Good Location

It was good, I liked the food and service BUT was in third floor and don’t have elevators


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Usa
Age: 45-54
Travel: 3-6 trips/year

Room Information

Riu Yucatan features 507 guestrooms that are decorated in fresh, bright colors and furnishings. Amenities include air conditioning, ceiling fan, Satellite TV, telephone, radio alarm clock, 110 V, in-room safe, bathroom with shower, hair dryer, mini-bar with liquor dispenser and a balcony or terrace.

Room Details

Double Room (DDSB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

Your beach lounger will sit on the white sands in Playa del Carmen - beachy paradise found.

Mix up your own cocktails in your room - liquor dispenser loaded up and ready to go.

Book much needed "you time" at Renova Spa - a massage in the morn, a facial at night - you deserve it.

Nightly entertainment keeps the energy alive, and when you need to let loose, La Pinata Club is ready to roll.

Authentic Mexican food - so good. Who doesn't love chips & guacamole everyday?

 

What We'd Change

Guys - you might pack some long pants in case you need them to wear out to the a la carte restaurants at night.

 

Why You Should Go

You're within walking distance of shopping on "5th Avenue" - Playa's retail hub of local treasures and restaurants.

Eat, play, drink at the other Riu resort's near here - Riu Playacar & Riu Tequilla.

Coolio excursions are nearby: ancient Mayan ruins, Sian Ka'an Reserve or the Crococun Zoo.

Let the kids have their own fun at RiuLand. And, you? Find a swaying palm and perch your lounger for the day.

You can get wet n' wild with snorkeling, body boards, kayaking, sailing and windsurfing.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 4 Restaurants
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Spa ($)
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Car Rental Available ($)
  • Game Room ($)
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Scooter/Moped Rental
  • Scuba Diving
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Yucatan

Avenida Xaman-Ha Manzana 3, Lote 1, Condominio Playacar

+52 98 48 77 20 50

Hotel Description

Riu Yucatan: All-Inclusive Fun on the Sunny Shores of Playa del Carmen

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prime location in sweet Playa del Carmen makes it a fan favorite, no doubt. Not only do you get one of the prettiest beaches out back, but you're also close to local shopping, restaurants and of course, three sister resorts, which means triple the fun. You can splash around in one of their pools and sample a cocktail or two. Riu Yucatan definitely delivers happiness. And then some.

It's Time to Get Your Riu On.

Sister Property Exchange Privileges
Guests staying at Riu Yucatan enjoy exchange privileges at Riu Playacar, Riu Tequila and Riu Lupita! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.



DINING

Riu serves up the cuisines - complete buffet with "live" cooking stations, so you can order exactly what you want, plus your favorites at night - Italian, Asian and Mexican. Taste test at nearby sister Riu resorts - we know you're curious about their salsa. Dining privileges available for lunch and snacks. Dig in.

Sicilia
Type: Italian
Hours: Dinner - daily, 6:30pm-10pm
Description: Featuring a host of Italian specialties.

Shanghai
Type: Asian
Hours: Daily, 6:45pm-8pm and 8:45pm-10pm
Description: Featuring a buffet filled with traditional Asian favorites.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Margarita
Type: Grill
Hours: Breakfast - daily, 10:30am-noon; Lunch - daily, noon-4pm; Dinner - daily, 6:45pm-8pm and 8:45pm-10pm; Snacks - daily, 4pm-6pm and 10:30pm-11:30pm
Description: La Margarita is located beside the pool.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda features buffet and spot cooking stations and a theme buffet twice a week.

All hours subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Tulum
Swim-up bar. Daily, 8am-8pm.

Cozumel
Swim-up bar. Daily, 8am-8pm.

Mezcal
Pavilion bar. Daily, 8am-8pm.

Tequila
Pavilion bar. Daily, 8am-8pm.

El Templo
Lounge bar. Daily, 8am-8pm.

La Cantina
Lobby bar. Daily, 10am-7am.



BEACHES AND POOLS

On the white sandy shores in Playa del Carmen, this dreamy beach packs in tons of fun. Turquoise waters ideal for splish-splashing, plus snorkeling, windsurfing and body boards. Just a few barefoot steps away, you can sink into a lounger by one of three pools. Check out the swim-up bar - a favorite watering hole.

SPORTS/ACTIVITIES

Water
  • Snorkeling
  • Kayak
  • Windsurfing
  • Body boarding
  • Scuba lesson in pool
Land
  • Fitness
  • Tennis
  • Table tennis
  • Volleyball

Golf
This beachfront resort is located in the Playacar resort complex, adjacent to a championship golf course.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa at Riu Yucatan offers massages and beauty treatments.

WEDDING/HONEYMOON

Riu Yucantan has the perfect spot to tie the knot. Choose one of their wedding packages to make your day unforgettable and perfect! Please contact the resort directly for more information.

CHILD CARE

Riu Yucatan offers daily programs for children ages 4-7 and 8-12 at RiuLand. Activities include:
  • Arts and crafts
  • Games
  • Activities
  • Playground
  • Pool


ADDITIONAL INFORMATION

Location
Riu Yucatan is located in the Yucatan peninsula, 1.9 mi from Playa del Carmen and 34 mi from Cancun International Airport (CUN).

Check In/Check Out
Check-In: 3pm. Check-Out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the resort except in specifically designated areas.

Currency Policy
Please note that as of Jun 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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$100 Air Credit More
5 days, 4 nights
Travel Dates 10/23 - 12/23
Starting at $549 was $969
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
$100 Air Credit More
5 days, 4 nights
Travel Dates 12/24 - 1/1
Starting at $1109 was $2189
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Travel Dates 1/2 - 4/11
Starting at $679 was $1529
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