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Platinum Yucatan Princess (Adults-Only)

Mexico - Riviera Maya

Our Rating
1-833-531-2707
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that ... More

Customer Rating 356 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
3.8
Dining Options
 
3.9
Room Comfort
 
4.4
4.3 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
322 out of 395 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
3.8
Dining Options
 
3.9
Room Comfort
 
4.4
4.3 out of 5
"Stayed at this resort a couple of weeks ago (July 13-18, 2017) with two friends, having booked a Jr Suite. When we arrived, the front desk informed us that we had been upgraded to a Platinum Suite beca..." – MarkW
322 out of 395 (82%) customers would recommend this product to a friend.
Beach Noche de Casino View From Skylights View from 3rd floor of 3000 building View from 3rd floor room Pool view view from our patio with swim up pool buffet food Beach Looking in from the back patio area One of the many areas to eat or just have a drink Bathroom View from the room Beach view Spring hibiscus risotto and la bruschetta-amazing! ahhhh! View from the lobby area toward the beach. The beach beach swim out room, i brought a raft Beautiful! Junior deluxe suite Best location on the beach! Tulum La Playa the view from my balcony Beach view Beach What room looks like Beautiful Room with a view Beach Our swim out suit Beautiful day spent mostly alone on the beach because of all the seaweed. (Light brown seaweed in the water doesn't smell. It's the dark brown on land that does.) Standard room View from Honeymoon Suite main pool - tequilla volleyball Pool turned yellow and smelled like sewage View from the room View from Skylights Very clean beaches and resort altogether French restaurant Our spectacular room view and access to a private pool Room view foam party Seaweed beach at the resort.
All Customer Reviews
1-4 of 356 reviews. Sort by
September 19, 2018
Best Vacation Ever

The resort was absolutely gorgeous. From the moment we got off the plane we were treated like royalty. Platinum Princess is by far the best resort me and my husband have ever been to. The activities were fun, the food was delicious and our room was delightful. I read a few negative comments on booking with Cheap Carribean and I didn’t experience any of that. Cheap Carribean made the booking process so easy and I will definitely be booking with them again and coming to Platnium Yucatán Princess again.


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Overall Rating: 5
Value
 
0.0
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0.0
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0.0
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0.0
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From: Atlanta GA
Age: 25-34
Travel: 3-6 trips/year

September 19, 2018
Great Resort, Very Noisy, Poor Customer Service

I love the resort. Pool, restaurants, bars, and grounds were all great. Beach was unusable, but no surprise there. Other reviews say that. Staff was good when you didn't actually need anything. Unfortunately, we had an unresolved issue on our visit. We paid for a platinum room, expecting to be able to sleep when we wanted. The room upgrade put us less than 100 yards from a party that lasted until 1am. When I came down to ask if we could move rooms so we could sleep, I was told this was only one night and that I couldn't move rooms. They were also unwilling to turn the volume down. The music was also being played all afternoon, literally waking me up as I slept by the pool. The next day, they cut down a bunch of bushes by the pool in the same place. 2/3 days I was there, the noise was miserable. I'm sure they will comment below expressing apologies. The problem is that while I was on the resort property, they did nothing. I spoke to concierge twice about the issue with no resolution. It would've been better if I had not upgraded my room. Their apology now means nothing to me. I will not be booking with Princess again.


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Overall Rating: 2
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From: Georgia
Age: 25-34
Travel: 3-6 trips/year

September 9, 2018
Beach isn’t heaven

The awful stench of seaweed and the beaches which were worn away from a storm many years ago don’t equal heaven. Nice resort. The beach is worse than the beaches in NJ (USA).


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New Jersey
Age: 25-34
Travel: 3-6 trips/year

September 8, 2018
Don’t do it.

Pools: 80F all day. Not cool or refreshing also the mats at the bottom of the pool are not glued down properly. Beach: if you like laying in seaweed this is the place for you. Again, not cool and refreshing. Take a cold shower in your room if you want to cool off Food: not a real variety of on-site dining. Thenon-site restaurants aren’t open daily. The buffet is the only restaurant open every day. The buffet food was not something you would pay to eat but you eat it because it’s apart of the package and it’s convenient. Activities: it’s a spa there so yea...there’s that. This resort seems to be focused on the “older” adult and not anyone between the ages of 30-45. Pool parties end at 5pm. Bars: great adult beverages. Top shelf beverages. Overall: if you stay here it’s because it’s a quick weekend getaway without the frills. Make sure you go on off-site yours and activities because that’s the only way you will have fun.


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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Washington, DC
Age: 25-34

Room Information

Platinum Yucatan Princess features 472 suites sure to please. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen televisions, satellite TV, a Princess beach bag, minibars, in-room safes and complimentary Internet access.

Room Details

Junior Suite Deluxe
Hotel/Studio Unit Details

Junior Suite Deluxe Pool
Hotel/Studio Unit Details

Platinum Deluxe
Hotel/Studio Unit Details

Platinum Deluxe Pool
Hotel/Studio Unit Details

What's to Love

This resort exemplifies the perfect Adults-Only Caribbean vacation experience. With its modern, upscale design, limitless amenities and perfect location near Playa Del Carmen, a couples or group retreat doesn't get better than this.
 

What We'd Change

Platinum Yucatan Princess is just outside of the vibrant town of Playa del Carmen, however if you wish to visit the city, it's only a 10 minute drive from the resort.
 

Why You Should Go

In addition to the all-inclusive services you'll get at the Platinum Yucatan Princess you will also have access to all the facilities and services at the nearby Hotel Grand Riviera Princess and Grand Sunset Princess resorts.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Medical Services ($)
  • Billiards
  • 6 Restaurants
  • 8 Bars/Lounges
  • Spa Services ($)
  • Multilingual Staff
  • Elevators
  • Laundry Facilities
  • Beach Volleyball
  • Beach Towels
  • Honeymoon Packages
  • Jogging Trail
  • Swim-Up Bar
  • Gift Shop ($)
  • Doctor on call 24 hours
  • Pool/Beach Bar
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nightlife
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Platinum Yucatan Princess (Adults-Only)

Prolongaci 5th Avenida Mz 20 Lt 006

+52 98 48 77 3500

Hotel Description

Platinum Yucatan Princess: A Clean, Modern Take on the Adult Beach Vacation

Now this is where grown-ups can enjoy the finer things in life. The Platinum Yucatan Princess creates an atmosphere that makes you want to dress in your showstopper outfit and mingle with the beautiful people. Located on clear Caribbean water, the Riviera Maya resort is sophisticated and contemporary in design and presentation. Modern touches are weaved into the luxurious style of a Mexican getaway you just cannot miss.

Start your day by indulging in the myriad massages, facials, body scrubs, and body treatments at the spa. If sitting around in a hot room while sweating out the toxins in your body is more your speed, there's a sauna, steam room, and a Turkish bath/hammam to use. The full-service spa can even get you ready for the day's activities with its mani-pedi offerings. That way when you participate in one of the daytime activities, enjoy the nightly entertainment at the theater, or take in the sights and sounds at Club "La Salsa", you know know you're looking good.

When you're ready to get moving, the Platinum Yucatan Princess has you covered so don't worry about getting in your workouts! There's a fully equipped Fitness Center for the gym rats, free non-motorized water sports, a multi-use court for various sports, 6 tennis courts, and more. There's even a practice baseball field that you and your friends can use to get those competitive juices flowing. A walking and running trail is available for the runners--and for those who may want to work off those premium beverages. And don't forget to take in your free scuba lesson in the pool!

With all this activity, you're bound to get hungry and the resort has you covered. The international buffet serves breakfast, lunch, and dinner. There's an Italian restaurant, a Grill/Tex Mex-option, another international eatery, and a Sushi/Teppanyaki hot spot. The pool area has its own restaurant and snack location, and there's a grill in the beach area. For a more adult beverage option, there are 8 bars including swim-up bars all serving tasty drinks to lubricate your dream vacation.

So whether you're into relaxing by the pool all day or mingling at a posh bar, Platinum Yucatan Princess will get you where you want to go. Just don't forget to pack some stylish clothes!

The hotel is All-Inclusive.
Features include:

  • Adults Only
  • Free internet connection
  • Meeting facilities
  • Wedding packages
  • Medical Center (doctor on call 24 hours)
  • Access to the facilities and services of the Hotel Grand Riviera Princess and Grand Sunset Princess


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Yucatan Buffet
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-11pm
Description: Serving international favorites in a modestly elegant restaurant.
Dress code: Resort casual.

Rodeo Grill
Type: Tex-Mex
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy delicious grilled specialties served a la carte inside the refreshing air conditioned restaurant or take in the view from the terrace. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Bruschetta
Type: Italian
Hours: Dinner - daily, 6pm-11pm
Description: You'll enjoy authentic a la carte Italian fare, seating available in the restaurant or on the terrace. Reservations required.
Dress code:Evening attire. Collared shirt and long pants for men.

Thao
Type: Asian
Hours: Dinner - daily, 6pm-11pm
Description: Serving Asian favorites, enjoy this delicious dining experience inside or on the terrace. Reservations are not required.
Dress code: Evening attire. Collared shirt and long pants for men.

Aroma
Type: International
Hours: Dinner - daily, 6pm-11pm
Description: Enjoy all of your international favorites served a la carte. Reservations required.
Dress code: Evening attire. Collared shirt and long pants for men.

Sky Lights
Type: International
Hours:Dinner - daily, 6pm-11pm
Description: International restaurant. (not included)
Dress code: Resort casual.

All hours are subject to change.



BARS/NIGHTLIFE

Plaza Bar
Open daily.

Pool Bar
Open daily.

Salsa Bar
Open daily.

Lobby Bar
Open daily.

Bar de Espera
Open daily.

Piscina Platinum Bar
Open daily.

Sky Bar
Open daily.



BEACH

Palm trees line the coast of Platinum Yucatan Princess, enhancing the natural spectacular beach. The resort takes advantage of all the natural beauty of the area, as the gentle sloping beach and abundant white sand creates a privileged setting. The hotel is located six miles from Playa del Carmen.

POOLS

The resort features 13 swimming pools strategically placed throughout the property so that there's no corner where you can't cool off.

SPORTS/ACTIVITIES

Water

  • Scuba lesson
  • Snorkeling
  • Kayaking
  • Windsurfing

Land

  • Archery (18+)
  • Tennis
  • Paddle courts
  • Walking/jogging trails
  • Multi-use court
  • Baseball practice field
  • Golf driving range
  • Fitness center
  • Aerobics

Golf
Golf packages are available and special rates are offered to Princess clients.



INTERNET


Platinum Yucatan Princess offers free Wi-Fi in all rooms and areas of the hotel.

SPA SERVICES

Spa Princess is divided in five zones representing the continents. Daily, 8am-6:45pm.
  • America, Polysensorial room
  • Asia, Roman baths
  • Europe, Finnish spa
  • Africa, Turkish baths
  • Oceania, Underwater massage pool
All guests enjoy complimentary use of the spa's steam room, sauna, whirlpools and plunge pools.

WEDDING/HONEYMOON

Platinum Yucatan Princess offers personalized programs are available for couples looking to tie the knot. Honeymoon packages and amenities are offered, as well. Please contact the hotel directly for more information.

CHILD CARE

This is an adult only resort and child care is not available.

ADDITIONAL INFORMATION

Location
Platinum Yucatan Princess is located one hour (60km) from Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/26 - 12/22
Starting at $619 was $1189
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Starting at $989 was $1989
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