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Ocean Riviera Paradise

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $499 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.9
Service
 
3.6
Beaches & Pools
 
3.6
Dining Options
 
3.9
Room Comfort
 
3.9
3.8 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
111 out of 166 (67%) customers would recommend this product to a friend.
Sunset Piano Bar ADULT POOL PARTY Dessert Rooftop view New Bathroom El Beso Beach/Pools Mexico sign Black Mold The Room Beach This pool was by the beach Pool by the beach
All Customer Reviews
1-4 of 149 reviews. Sort by
May 16, 2019
Great vacation

I went to Ocean Riviera Paridise to celebrate my birthday & Mother’s Day . It was very nice. The room was nice the staff was very nice & on point with mostly everything. All the pools were good & someone is always there to live up the crown. My mother loved it & participated in the pool activities. My daughter loved the water slide area & pools. We all loved the food. It was amazing . Except we weren’t to fond of the hibachi restaurant. My daughter’s favorite was the steak restaurant. Our stay wasn’t long so we didn’t get to do other activities outside the hotel. Except the dolphins encounter which was amazing we loved it. We booked that with someone by the pool/beach area they have their little stand. Great guys very helpful sorry I forgot their names. Definitely will return back here & do other activities we didn’t get to do. We loved this place.

This pool was by the beach
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Elizabeth,NJ
Age: 25-34
Travel: 1-2 trips/year

May 16, 2019
Avarage

I expected getting something better. The service was not that good: example: when cheeking in at the reception : workers were very slow, very relaxed, level of English was poor plus the accent. After 5 everything closes: have to return beach towels, have to make reservations for the restaurant at a special time not sooner, which makes additional uncomfortable moments. The resort is probably good for families and kids: If you don't like noise than better stay away from this resort. We tried 2 restaurants: The steak house and Italian restaurant. Italian was very good,both the service, food. The steak house was OK .The wine quality / the one that is included in all inclusive package/ was very poor. Cocktails were not that great as well. Beach service, pool service in general could be better. The food variety at Buffet was not that impressive. The housekeeping service I would probable rate 6-7 out of 10. The lobby : the availability of basic things like drinking water, a cup of coffee or a regular trash can could make things much easier and more pleasant For example: we checked out early in the morning and if we could get a hot coffee before we leave, that could make us feel better. Such small things at the end appear to impact on overall customer satisfaction level. The beach I would rate 5 out of 10 !!! That was our biggest disappointment . .


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Los Angelos
Age: 35-44
Travel: 1-2 trips/year

May 4, 2019
Huge Fun Resort, not good for Beach lover

Resort was really nice with awesome pools, friendly staff and great food! There is lots to do for all ages. Highly recommended for Pool lovers. For those looking for beach vacation or relaxation.. not so much. The beach is extremely small, strong waves and very rocky. Not good for those wanting to swim out in the ocean at all. Service was VERY friendly, however, there are quite a few AGGRESSIVE sales staff in the front lobby that chase you down to book membership sales appts with you. 90min is actually 2+ hrs AFTER the breakfast. We said "no" multiple times and finally gave in on day 3 to get them out of our hair as we had folks waiting outside our building to walk us to breakfast each morning trying to talk to us. After we burned the multiple hours with them day 3 and still did not purchase membership, they FINALLY left us alone but it was awkward seeing those same faces after that. Aside from pressured membership/tour sales folks and beach property --- Food, Shows, Pools, Drinks and all other staff were all pretty amazing!


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Cleveland, OH
Age: 35-44
Travel: 1-2 trips/year

May 2, 2019
Great time!

This resort is beautiful, beach is beautiful. Went with my husband and four sons, we had such s great time. Loved walking around resort, especially early morning. Buffet was very good, only one night there seem to be slim pickings, but otherwise great options! Restaurants great! Absolutely worth every penny!!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Buffalo, ny
Age: 35-44
Travel: 1-2 trips/year

Room Information

974 rooms with free Wi-Fi, room service from 11am-11pm, in-room safe, mini bar stocked daily with water, soft drinks and beer, iron/ironing board, coffee maker, living room with a sofa bed, TV with international channels, terrace/balcony, bathtub and shower, vanity mirror and hair dryer.

Room Details

Daisy Jr. Suite
Hotel/Studio Unit Details

El Beso Jr. Suite (Adults-Only)
Hotel/Studio Unit Details

Daisy Jr. Suite Pool View
Hotel/Studio Unit Details

Eden Jr. Suite
Hotel/Studio Unit Details

Eden Jr. Suite Pool View
Hotel/Studio Unit Details

El Beso Jr. Suite Swim Up (Adults-Only)
Hotel/Studio Unit Details

El Beso Jr. Suite Rooftop (Adults-Only)
Hotel/Studio Unit Details

What's to Love

All-inclusive - 24-hours a day you get all domestic cocktails, meals, snacks, & activities you want.

Dreamy vacay spot in Riviera Maya - where the sands, waters and sunshine are your beachvana.

Four splish-splashing pools - one just for kids, but all have bar service. Drinks for everyone.

Booking a Privileged room gets you perks like private lounge, butler service, & an exclusive pool/beach.

Get pampered with an outdoor massage at Despacio. This kind of luxury you deserve.

 

What We'd Change

You won't want to change a thing at this upscale and modern resort. It's ideal for singles, couples or families.
 

Why You Should Go

A short 50 minutes from the airport and you'll be sipping frothy cocktails beachside.

Daisy Club and the Teen Club offer activities, games, a waterpark, video games & more.

Diving courses for all levels, excursions to Mayan cenotes, coral reefs, & watersports available for a fee.

The Blue Team creates all the daytime/nighttime entertainment. Might as well join in.

Three tennis courts & a multi-purpose court for those wanting to get all sporty.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Scuba Diving ($)
  • Ping Pong
  • Nightclub/Disco
  • 10 Restaurants
  • Bowling
  • Teen Club
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Riviera Paradise

Manzana 020, Lote 007-1 Municipio de Solidaridad

011 52 984-159-1800

Hotel Description

Ocean Riviera Paradise: Dreamy All-Inclusive For You & The Family

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is at your beck and call and the kids are off frolicking in their own dreamy paradise, the kid's club. Awwww. Sounds pretty fantastic, plus you can hit the spa later to rejuvenate your spirit. Best part - you'll be sunning in the heart of the Riviera Maya, with gorgeous beaches, bright waters and at a resort where it's all included just for you. The modern, chic decor add to the ambiance of this luxury retreat. Time to dive in, beach lover.



DINING

You've got a feast of flavors to savor, with cuisines ranging from Mexican, Italian, Asian, plus all-American favs like steaks, hamburgers, and seafood. For an after dinner treat or to cool off during the day, hit the ice cream parlour. Refreshingly yummy.

Amaranto
Type: International cuisine
Hours: Continental breakfast - daily, 6:30am-7am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night.

Villa Marina
Type: International cuisine
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily, 1pm-4pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night. Located in the pool area. *Some dishes may cost extra.

La Locanda
Type: Italian
Hours: Dinner - daily, 6pm-10pm.
Description: A la carte restaurant offering a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines.

Margarita
Type: Mexican
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant offering an extensive selection of Mexican dishes.

Blue Moon
Type: Romantic (adults-only)
Hours: Breakfast for El Beso guests - daily, 8am-11am; Dinner - daily, 6pm-10pm.
Description: An adults-only restaurant in a romantic setting, featuring signature cuisines.

Sakura
Type: Asian
Hours: Dinner seatings at 6pm, 7:30pm and 9pm.
Description: Asian cuisine with Teppanyaki grills.

Steak House
Type: Steaks
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant specializing in grilled meats.

Pez Vela
Type: Beach grill
Hours: Snacks - daily, 11am-5:30pm; Dinner - daily, 7pm-10pm.
Description: Enjoy delicious snacks on the beach, and at night, a la carte cuisines for dinner.

Route 66
Type: American
Hours: Dinner - daily, 5:30pm-10pm; Late night snacks - daily, 10pm-6:30am.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Privilege
Type: Exclusive for Privilege and H10 Premium guests
Hours: Breakfast - daily, 7am- 11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Mike's Coffee
Type: Coffee Cafe
Hours: Open daily
Description: Specializing in tea, coffee and cakes, as well as offering a wide range of smoothies and malted beverages.

Ice Cream Parlour
Type: Ice Cream
Hours: Open daily

All hours are subject to change.

Dress code: bathing suits and bare feet are not permitted. We kindly request that gentlemen wear shirts with sleeves.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Lobby Bar
Open daily.

Piano Bar
Open daily.

Eden Snack Bar
Open daily.

El Beso Snack Bar
Open daily. Located at the South pool.

Daisy Snack Bar
Open daily. Located at the kid's club area.

Beach Bar
Open daily.

Disco Bar
Open daily.

Mike's Coffee
Open daily.

Swim-Up Bars
Open daily. Four swim-up bars for service at the pools.



BEACHES AND POOLS

This sunshiny, beachy oasis is in the heart of Riviera Maya where the white sands glow and the blue waters glisten. This dreamsicle also includes four pools - one for children, one with a water playground and all with swim-up bars.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Fitness center
  • Tennis (3 courts)
  • Volleyball
  • Multipurpose court
  • Beach activities
  • Aerobics
  • Bowling Alley
  • Ping pong
  • Jungle Walks
  • Casino

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Riviera Paradise offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. Please contact the hotel directly for more information about services and packages.

CHILD CARE

Ocean Riviera Paradise includes both a kid's club and teen club.

Daisy Club - geared for children 4-12 years old. Activities include: children's water park, playground, game room, bowling alley, mini-disco, themed days like pirate's day, kids Olympics, dancing games and more.

Teen Club - geared for teenagers 13-17. Activities include: videogames with PlayStation and Xbox, Movie screening room, foosball, mini-pool table, board games, beach volleyball, beach football and more.



ADDITIONAL INFORMATION

Location
Ocean Riviera Paradise is located 50 minutes from Cancun Airport (CUN), and a 10 minute drive from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

Spring Break Policy
No spring break or student groups (age 16-23) allowed Feb 1 - Apr 30. Individual guests 23 or younger during these dates must be accompanied by at least one adult (age 30+).



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Daisy Junior Suite
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4 days, 3 nights
Travel Dates 5/26 - 10/31
Starting at $499 was $669
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 11/1 - 12/23
Starting at $649 was $819
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

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All Mexico - Riviera Maya Resorts