Search
Deals
Cruises
Get Help
Call Us

Ocean Riviera Paradise

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.0
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
3.9
Room Comfort
 
4.0
3.9 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
130 out of 188 (69%) customers would recommend this product to a friend.
Sunset Piano Bar ADULT POOL PARTY Dessert Rooftop view New Bathroom El Beso The beach! Beach/Pools Mexico sign Black Mold The Room Beach This pool was by the beach Pool by the beach
All Customer Reviews
1-4 of 167 reviews. Sort by
July 14, 2019
Best purchase ever

This was my first time doing an all-inclusive vacation. I did not know what to expect. When we arrived check in was an easy and a fast process. Our bags was delivered to our room before we even got there(we did stop at buffet). Our room was very nice. We had a mini fridge that was restocked daily. Each building had a pool so none of the pools were crowded and it was very easy to find loungers. They even blew up our pool float for us. They had plenty of restaurants to eat at for dinner, only one required reservations. Unfortunately we never got to eat at the Japanese restaurant because we keep forgetting to go reserve it during the time frame. On the nights the restaurant was closed, they had that theme of food in the buffet. The buffet was the only option for breakfast and lunch. There is a coffee/ tea place and an ice cream parlor that we frequented a lot. If I had any suggestions I would say to open one of the restaurants for lunch as well. That way the buffet is not the only option. I would also suggest to open the ice cream parlor a little earlier, it didn't open till 4pm. We also had to request washcloths because the bathroom does not have them. They where fast to bring them and the remaining days when they cleaned rooms they always put more washcloths without us having to ask again. I would definitely go back. There was a drink, a vanilla milk drink box that my daughter loved in the mini fridge. I wish I know the brand to see if it sold where I live. I know it was a yellow box. If anybody know what I'm referring to please comment and let me know.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Texas
Age: 35-44
Travel: 1-2 trips/year

July 12, 2019
Great value!

Ocean Riviera Paradise was a good resort when we visited in July 2019. The room was nice. Service was good and friendly. Food and drinks were good. Main problem was the beach. Lots of sargassum, but everywhere from Cancún to Belize was dealing with it at the same time so it would not have mattered where we went. Lots of locals on the beach trying to sell you things. They were constantly trying to sell you something. This is not the 5 star resort that some claim, but it is a solid value. Overall, I'm glad we went!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Oklahoma City, OK
Age: 35-44
Travel: 3-6 trips/year

July 9, 2019
Unfortunate

This place is big, and fairly new. Our first impression was not a wow factor, check in was ok but not welcoming like other resorts that we have been to. They start with assigning each family with a "tour guide" that pretty much shoves a "time share type tour" down your throat and it follows with about 4 other chain of commands to meet with you and "confirm" the details.. we agreed simply because we were interested to see the resort more and know what our option were during our stay but by the time we got to the poor tour guide (who was very nice btw) we were so annoyed that she didn't get a fair shot with us. After the tour be prepared to say YES or NO on becoming a member.. they don't accept "let us think about it" as an option. Be prepared to walk a lot as the furthest rooms to the lobby (closest to the beach) are pretty far... oh and cross your fingers that when you finally get to your room your key cards actually work... We had issues with our cards the entire stay.. we were told they couldn't be placed next to credit cards or cell phones because they would deactivate. The rooms are nice, the beds are comfortable until you have to move... very noisy. The dehumidifier in the room was so loud but necessary. Employees of the resort seem almost afraid when you ask them questions. I volunteered to take a couple of pictures of themselves after they had been turned down by an employee of the resort. Everything is super expensive, a manicure with gel $75.00 (yes dollars). If you think you are going to get Mexican food, you will be disappointed because you will get anything but that. Food is just OK. Shows were good, nice pools and water slides for the kids but you can get that in other resorts. BTW make sure you don't loose any of your rooms keys or towel cards because you will get charged $100.00 oh and make sure you turn in your towels before 5 pm to avoid penalties. I was told I couldn't take food our by the pool on our last day there (ate by the pool every other day) many inconsistencies with management and the excuse is "we are sorry, we are new" 2 years later, this excuse will get old very soon. This time of the year the beach was full of seaweed so we couldn't enjoy that either unless going to Isla Mujeres. Over all disappointing... and definitely not where I would invest my money ever again. There are a lot of options our there people... don't let your rep convince you of this one!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: California
Age: 35-44
Travel: 1-2 trips/year

July 9, 2019
A great resort

This is a beautiful resort with great service and food! I was thoroughly surprised at how good the food was, best we have had from the many others we have visited. There are some STARS on the service team there that make your visit so much easier and fantastic: Monica is a customer service manager that is at the buffet every day from what I saw. She will see if you need anything and make reservations for any of the restaurants for you right there at the table. She was also at a couple of the events at night. If we wanted something, she got it done. AMAZING. And then there is Arturo! I think Arturo may only service Premium members but he went out of his way to make sure we had anything we wanted. Even though we had a butler, he would always ask if we needed anything and even went to the STORE when I asked for a certain beer that they didn't have. Which was totally unnecessary, I could have done without it but he went THAT far! Such a great guy. And then we need to shout out the great show team. They were great dancers that acted out the songs to shows like Greatest Showman, Grease, etc. They are super nice as well and talk and take pics with the kids afterwards. All in all, 5 stars for everything.. We will be back for sure.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Nashville TN
Age: 45-54
Travel: 1-2 trips/year

Room Information

974 rooms with free Wi-Fi, room service from 11am-11pm, in-room safe, mini bar stocked daily with water, soft drinks and beer, iron/ironing board, coffee maker, living room with a sofa bed, TV with international channels, terrace/balcony, bathtub and shower, vanity mirror and hair dryer.

Room Details

Daisy Jr. Suite Garden View
Hotel/Studio Unit Details

El Beso Jr. Suite Pool View (Adults-Only)
Hotel/Studio Unit Details

Daisy Jr. Suite Pool View
Hotel/Studio Unit Details

Eden Jr. Suite Garden View
Hotel/Studio Unit Details

Eden Jr. Suite Pool View
Hotel/Studio Unit Details

Jr. Suite (available beginning 12/24/19)
Hotel/Studio Unit Details

El Beso Jr. Suite Swim Up (Adults-Only)
Hotel/Studio Unit Details

El Beso Jr. Suite Rooftop (Adults-Only)
Hotel/Studio Unit Details

What's to Love

All-inclusive - 24-hours a day you get all domestic cocktails, meals, snacks, & activities you want.

Dreamy vacay spot in Riviera Maya - where the sands, waters and sunshine are your beachvana.

Four splish-splashing pools - one just for kids, but all have bar service. Drinks for everyone.

Booking a Privileged room gets you perks like private lounge, butler service, & an exclusive pool/beach.

Get pampered with an outdoor massage at Despacio. This kind of luxury you deserve.

 

What We'd Change

You won't want to change a thing at this upscale and modern resort. It's ideal for singles, couples or families.
 

Why You Should Go

A short 50 minutes from the airport and you'll be sipping frothy cocktails beachside.

Daisy Club and the Teen Club offer activities, games, a waterpark, video games & more.

Diving courses for all levels, excursions to Mayan cenotes, coral reefs, & watersports available for a fee.

The Blue Team creates all the daytime/nighttime entertainment. Might as well join in.

Three tennis courts & a multi-purpose court for those wanting to get all sporty.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Scuba Diving ($)
  • Ping Pong
  • Nightclub/Disco
  • 10 Restaurants
  • Bowling
  • Teen Club
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Riviera Paradise

Manzana 020, Lote 007-1 Municipio de Solidaridad

011 52 984-159-1800

Hotel Description

Ocean Riviera Paradise: Dreamy All-Inclusive For You & The Family

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is at your beck and call and the kids are off frolicking in their own dreamy paradise, the kid's club. Awwww. Sounds pretty fantastic, plus you can hit the spa later to rejuvenate your spirit. Best part - you'll be sunning in the heart of the Riviera Maya, with gorgeous beaches, bright waters and at a resort where it's all included just for you. The modern, chic decor add to the ambiance of this luxury retreat. Time to dive in, beach lover.



DINING

You've got a feast of flavors to savor, with cuisines ranging from Mexican, Italian, Asian, plus all-American favs like steaks, hamburgers, and seafood. For an after dinner treat or to cool off during the day, hit the ice cream parlour. Refreshingly yummy.

Amaranto
Type: International cuisine
Hours: Continental breakfast - daily, 6:30am-7am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night.

Villa Marina
Type: International cuisine
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily, 1pm-4pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night. Located in the pool area. *Some dishes may cost extra.

La Locanda
Type: Italian
Hours: Dinner - daily, 6pm-10pm.
Description: A la carte restaurant offering a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines.

Margarita
Type: Mexican
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant offering an extensive selection of Mexican dishes.

Blue Moon
Type: Romantic (adults-only)
Hours: Breakfast for El Beso guests - daily, 8am-11am; Dinner - daily, 6pm-10pm.
Description: An adults-only restaurant in a romantic setting, featuring signature cuisines.

Sakura
Type: Asian
Hours: Dinner seatings at 6pm, 7:30pm and 9pm.
Description: Asian cuisine with Teppanyaki grills.

Steak House
Type: Steaks
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant specializing in grilled meats.

Pez Vela
Type: Beach grill
Hours: Snacks - daily, 11am-5:30pm; Dinner - daily, 7pm-10pm.
Description: Enjoy delicious snacks on the beach, and at night, a la carte cuisines for dinner.

Route 66
Type: American
Hours: Dinner - daily, 5:30pm-10pm; Late night snacks - daily, 10pm-6:30am.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Privilege
Type: Exclusive for Privilege and H10 Premium guests
Hours: Breakfast - daily, 7am- 11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Mike's Coffee
Type: Coffee Cafe
Hours: Open daily
Description: Specializing in tea, coffee and cakes, as well as offering a wide range of smoothies and malted beverages.

Ice Cream Parlour
Type: Ice Cream
Hours: Open daily

All hours are subject to change.

Dress code: bathing suits and bare feet are not permitted. We kindly request that gentlemen wear shirts with sleeves.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Lobby Bar
Open daily.

Piano Bar
Open daily.

Eden Snack Bar
Open daily.

El Beso Snack Bar
Open daily. Located at the South pool.

Daisy Snack Bar
Open daily. Located at the kid's club area.

Beach Bar
Open daily.

Disco Bar
Open daily.

Mike's Coffee
Open daily.

Swim-Up Bars
Open daily. Four swim-up bars for service at the pools.



BEACHES AND POOLS

This sunshiny, beachy oasis is in the heart of Riviera Maya where the white sands glow and the blue waters glisten. This dreamsicle also includes four pools - one for children, one with a water playground and all with swim-up bars.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Fitness center
  • Tennis (3 courts)
  • Volleyball
  • Multipurpose court
  • Beach activities
  • Aerobics
  • Bowling Alley
  • Ping pong
  • Jungle Walks
  • Casino

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Riviera Paradise offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. Please contact the hotel directly for more information about services and packages.

CHILD CARE

Ocean Riviera Paradise includes both a kid's club and teen club.

Daisy Club - geared for children 4-12 years old. Activities include: children's water park, playground, game room, bowling alley, mini-disco, themed days like pirate's day, kids Olympics, dancing games and more.

Teen Club - geared for teenagers 13-17. Activities include: videogames with PlayStation and Xbox, Movie screening room, foosball, mini-pool table, board games, beach volleyball, beach football and more.



ADDITIONAL INFORMATION

Location
Ocean Riviera Paradise is located 50 minutes from Cancun Airport (CUN), and a 10 minute drive from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

Spring Break Policy
No spring break or student groups (age 16-23) allowed Feb 1 - Apr 30. Individual guests 23 or younger during these dates must be accompanied by at least one adult (age 30+).



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Daisy Junior Suite
- or -
Choose a Vacation Package
and Save More!
4 days, 3 nights
Travel Dates 7/28 - 8/20
Starting at $709 was $1019
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 8/21 - 10/31
Starting at $719 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 11/1 - 12/22
Starting at $829 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
$400 Air Credit More
5 days, 4 nights
Travel Dates 1/2 - 3/31
Starting at $999 was $1929
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts