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Ocean Riviera Paradise

Mexico - Riviera Maya

Our Rating

5 Nights with Air from $1,469 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.0
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
3.9
Room Comfort
 
4.0
3.9 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
149 out of 215 (69%) customers would recommend this product to a friend.
The Room ADULT POOL PARTY Black Mold Pool by the beach The beach! This pool was by the beach Beach/Pools Dessert Beach El Beso New Bathroom Mexico sign Piano Bar Rooftop view Sunset
All Customer Reviews
1-4 of 191 reviews. Sort by
October 7, 2019
Playa Trip

The resort is nice, and quite large with plenty to do. However, the "All Inclusive" isn't exactly all inclusive unless you become a member of their Privilege program. You'll wear a bracelet that lets everyone know if you are or are not a member, and if you're not, the sales guys hang out near the only place to get breakfast to pounce on you, talk you into a tour and sales pitch. I did not enjoy that. I've had better food and alcohol selections at other all inclusives, and the minibar was kind of a joke, 2 beers, some waters and a couple of Pepsi. The pools are nice, the staff was friendly enough(apart from the sales force), and everything appears to be well maintained. If you don't have children traveling with you beware that there are limited areas that are adults only as well.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: OK
Age: 35-44
Travel: 1-2 trips/year

October 5, 2019
DECENT GET AWAY BUT WONT BE RETURNING

My wife and I spent out honey moon in Cancun/Riviera Maya/Playa Del Carmen two years ago and decided to return for our anniversary but could not afford to stay at the same resort as our first stay. After a lot of searching we cam across Ocean Riviera Paradise really liking the idea of the El Beso suites with the swim up pool.Checking in was a breeze and they even had a bellboy walk our bags over to the room for us. Right away the swim up pool caught our eye, great to lounge and relax at all times of the day. All of the staff was really friendly especially the servers at the a la carte restaurants, the staff selling services for the spa was a bit pushy and could not take no for an answer but nothing out of the usual for sales staff. Our only real complaints were the quality and variety of food at the buffet. But this was more than made up for by the steakhouse they have on site which we had to visit more than once during our stay. The beach was also lacking, we went to one of the places in Mexico with the most beautiful beaches to walk out to the stretch of beach for our resort covered in sea weed and rocks, my wife even spotted a few pretty big pieces of glass along the beach. The a/c in our room would barely keep the room cool at night it did a great job when we were out during the day we would return to a cold room but at night with us sleeping in it the room would warm up rather fast. The plug for the bathtub would still let water drain making it impossible for my wife to take a relaxing bath. The staff and the swim up pool were the huge redeeming qualities of the resort that being said I would not return. However the resort is a great option for those trying to take a quick affordable getaway..


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: California
Age: 25-34
Travel: 1-2 trips/year

October 3, 2019
Not The best hospitality

The resort itself is extremely beautiful. However, The service is absolutely horrible. The workers seem like they did not want to help you. I also had to constantly call down to the front desk for simple things such as washcloths. Being a hospitality management major, this is something that I look for and I am very big on.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

September 16, 2019
Enjoyed Stay

We hae stayed on several occassions at all 3 of the Ocean H10 properities in Riveria Maya Mexico and we liked this one the best. We reserved a awim up room in the adults only section in the building closest to the restaurants and really liked it. We used the swim up pool each evening to cool down before bed. This property had a couple extra restaurants compared to their other properities. Also we figured out that the Blue Moon restaurant served a made to order breakfast adults only in the morning and we took advantage of that option each mornng. Adrain was a great waiter in the morning at the Blue Moon. Also a lady came by into the Blue Moon to take dinner reservations each morning. A really nice feature. Mike's coffee shop was wonderful at all times of the day. It is a place you can get a sandwich at lunch if you just want a little something. Only complaint is that the resort needs to replace their mattresses as ours had a big dip in the middle of it. Others guests said the same thing. Beds are too soft. Our room number was 1109 in the adults only section and it was a great location. Very quiet in the evening and close to the lobby for dinner. This resort is not huge at all for walking and it also has a very well organized shuttle that runs from one end to another all the time. We will return again soon.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Michigan
Age: 55-64
Travel: 3-6 trips/year

Room Information

974 rooms with free Wi-Fi, room service from 11am-11pm, in-room safe, mini bar stocked daily with water, soft drinks and beer, iron/ironing board, coffee maker, living room with a sofa bed, TV with international channels, terrace/balcony, bathtub and shower, vanity mirror and hair dryer.

Room Details

Daisy Jr. Suite Garden View
Hotel/Studio Unit Details

El Beso Jr. Suite Pool View (Adults-Only)
Hotel/Studio Unit Details

Daisy Jr. Suite Pool View
Hotel/Studio Unit Details

Eden Jr. Suite Garden View
Hotel/Studio Unit Details

Eden Jr. Suite Pool View
Hotel/Studio Unit Details

Jr. Suite (available beginning 12/24/19)
Hotel/Studio Unit Details

El Beso Jr. Suite Swim Up (Adults-Only)
Hotel/Studio Unit Details

El Beso Jr. Suite Rooftop (Adults-Only)
Hotel/Studio Unit Details

What's to Love

All-inclusive - 24-hours a day you get all domestic cocktails, meals, snacks, & activities you want.

Dreamy vacay spot in Riviera Maya - where the sands, waters and sunshine are your beachvana.

Four splish-splashing pools - one just for kids, but all have bar service. Drinks for everyone.

Booking a Privileged room gets you perks like private lounge, butler service, & an exclusive pool/beach.

Get pampered with an outdoor massage at Despacio. This kind of luxury you deserve.

 

What We'd Change

You won't want to change a thing at this upscale and modern resort. It's ideal for singles, couples or families.
 

Why You Should Go

A short 50 minutes from the airport and you'll be sipping frothy cocktails beachside.

Daisy Club and the Teen Club offer activities, games, a waterpark, video games & more.

Diving courses for all levels, excursions to Mayan cenotes, coral reefs, & watersports available for a fee.

The Blue Team creates all the daytime/nighttime entertainment. Might as well join in.

Three tennis courts & a multi-purpose court for those wanting to get all sporty.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Scuba Diving ($)
  • Ping Pong
  • Nightclub/Disco
  • 10 Restaurants
  • Bowling
  • Teen Club
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Riviera Paradise

Manzana 020, Lote 007-1 Municipio de Solidaridad

011 52 984-159-1800

Hotel Description

Ocean Riviera Paradise: Dreamy All-Inclusive For You & The Family

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is at your beck and call and the kids are off frolicking in their own dreamy paradise, the kid's club. Awwww. Sounds pretty fantastic, plus you can hit the spa later to rejuvenate your spirit. Best part - you'll be sunning in the heart of the Riviera Maya, with gorgeous beaches, bright waters and at a resort where it's all included just for you. The modern, chic decor add to the ambiance of this luxury retreat. Time to dive in, beach lover.



DINING

You've got a feast of flavors to savor, with cuisines ranging from Mexican, Italian, Asian, plus all-American favs like steaks, hamburgers, and seafood. For an after dinner treat or to cool off during the day, hit the ice cream parlour. Refreshingly yummy.

Amaranto
Type: International cuisine
Hours: Continental breakfast - daily, 6:30am-7am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night.

Villa Marina
Type: International cuisine
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily, 1pm-4pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night. Located in the pool area. *Some dishes may cost extra.

La Locanda
Type: Italian
Hours: Dinner - daily, 6pm-10pm.
Description: A la carte restaurant offering a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines.

Margarita
Type: Mexican
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant offering an extensive selection of Mexican dishes.

Blue Moon
Type: Romantic (adults-only)
Hours: Breakfast for El Beso guests - daily, 8am-11am; Dinner - daily, 6pm-10pm.
Description: An adults-only restaurant in a romantic setting, featuring signature cuisines.

Sakura
Type: Asian
Hours: Dinner seatings at 6pm, 7:30pm and 9pm.
Description: Asian cuisine with Teppanyaki grills.

Steak House
Type: Steaks
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant specializing in grilled meats.

Pez Vela
Type: Beach grill
Hours: Snacks - daily, 11am-5:30pm; Dinner - daily, 7pm-10pm.
Description: Enjoy delicious snacks on the beach, and at night, a la carte cuisines for dinner.

Route 66
Type: American
Hours: Dinner - daily, 5:30pm-10pm; Late night snacks - daily, 10pm-6:30am.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Privilege
Type: Exclusive for Privilege and H10 Premium guests
Hours: Breakfast - daily, 7am- 11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Mike's Coffee
Type: Coffee Cafe
Hours: Open daily
Description: Specializing in tea, coffee and cakes, as well as offering a wide range of smoothies and malted beverages.

Ice Cream Parlour
Type: Ice Cream
Hours: Open daily

All hours are subject to change.

Dress code: bathing suits and bare feet are not permitted. We kindly request that gentlemen wear shirts with sleeves.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Lobby Bar
Open daily.

Piano Bar
Open daily.

Eden Snack Bar
Open daily.

El Beso Snack Bar
Open daily. Located at the South pool.

Daisy Snack Bar
Open daily. Located at the kid's club area.

Beach Bar
Open daily.

Disco Bar
Open daily.

Mike's Coffee
Open daily.

Swim-Up Bars
Open daily. Four swim-up bars for service at the pools.



BEACHES AND POOLS

This sunshiny, beachy oasis is in the heart of Riviera Maya where the white sands glow and the blue waters glisten. This dreamsicle also includes four pools - one for children, one with a water playground and all with swim-up bars.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Fitness center
  • Tennis (3 courts)
  • Volleyball
  • Multipurpose court
  • Beach activities
  • Aerobics
  • Bowling Alley
  • Ping pong
  • Jungle Walks
  • Casino

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Riviera Paradise offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. Please contact the hotel directly for more information about services and packages.

CHILD CARE

Ocean Riviera Paradise includes both a kid's club and teen club.

Daisy Club - geared for children 4-12 years old. Activities include: children's water park, playground, game room, bowling alley, mini-disco, themed days like pirate's day, kids Olympics, dancing games and more.

Teen Club - geared for teenagers 13-17. Activities include: videogames with PlayStation and Xbox, Movie screening room, foosball, mini-pool table, board games, beach volleyball, beach football and more.



ADDITIONAL INFORMATION

Location
Ocean Riviera Paradise is located 50 minutes from Cancun Airport (CUN), and a 10 minute drive from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

Spring Break Policy
No spring break or student groups (age 16-23) allowed Feb 1 - Apr 30. Individual guests 23 or younger during these dates must be accompanied by at least one adult (age 30+).



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Daisy Junior Suite
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6 days, 5 nights
Travel Dates 12/24 - 1/1
Starting at $1469 was $2979
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 10/15 - 12/22
Starting at $659 was $949
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/2 - 4/18
Starting at $889 was $1769
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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