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Ocean Riviera Paradise

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $659 All-Inclusive
Info Customer Reviews Questions & Answers

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is ... More

Customer Rating 207 Reviews
Value
 
4.0
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
4.0
3.9 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
161 out of 231 (70%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
4.0
3.9 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
161 out of 231 (70%) customers would recommend this product to a friend.
The Room ADULT POOL PARTY Black Mold Warped doors Pool by the beach The beach! This pool was by the beach Beach/Pools Dessert Beach El Beso New Bathroom Mexico sign Piano Bar Rooftop Rooftop view Sunset
All Customer Reviews
1-4 of 207 reviews. Sort by
January 25, 2020
Not worth it

First going to start by saying that I’ve been to Mexico more times than I can count and all vacations were at all inclusive resorts. This was by far the WORST I’ve ever been to. Do not waste your money here. Pros: -Pools are gorgeous, big, not overcrowded -swim up bars are superb -drinks were decent pours -designated kids pool with slides and ladders -designated adults only sections, including pool -rooms: large, air conditioning with dehumidifier, the roof top jacuzzi was awesome -little shops right in the resort -beach is gorgeous but super super small.. and sucks because people mark chairs and don’t come back for HOURS -room service was quick -entertainment staff had daily activities and nightly shows Cons: -food is horrendous.. my boyfriend is a human garbage disposal and he didn’t much for the 8 days of our trip.. breakfast was bagels every morning -Route 66: disappointment of a snack place.. was served a burger that was raw in the middle and smelled awful -one buffet restaurant so if quick and easy is what you’re looking for this is not the place.. all other restaurants are sit down and not all of them are open every night -people harass you nonstop about buying massages and other services.. like walking around the pool and all over the resort to ask you for your money -staff just doesn’t seem to care about satisfaction of stay I would say I’m a very easy person to please. These hotels are not going to be top notch and I know this. I don’t complain and maybe if I had, my vacation would have been more enjoyable- but at least better than being at work. If you don’t care about eating, you may like this place. But it’s very hard to be on vacation and not eat and then the be hungry getting hassled by a worker everywhere you go. Loved the pool and room but unfortunately it wasn’t enough to win us over.


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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Michigan
Age: 25-34
Travel: 3-6 trips/year

January 23, 2020
Not as expected

I’ve been to a few other all inclusive resorts and I expected a lot from this place because it’s brand new and very large but I was disappointed in quite a few things. 1) The rooms smelled horribly like mildew. When we got home, even my clean clothes had to be washed because the smell was even in the closet. 2) No hot tubs around the entire resort. I think there are 4-5 pools and none have a hot jacuzzi which is strange and a major disappointment for my husband. 3) No beach service for drinks or food. There was a juice bar and snack bar nearby but a hassle to keep getting up and they don’t let you leave the area with plates. 4) DO NOT SIT FOR THE “TIMESHARE” PRESENTATION!!! I wish I read the other reviews first but they tell you it’s 90 minutes and they’ll give you a $100 resort credit but it ended up being 4HOURS!!! Our whole day was wasted and frankly the deal isn’t even that good. I don’t think a whole wasted day is worth $100 when you’re spending thousands on the trip to enjoy your time there 5) some of the rooms are SOOO far from the beach and the little trolley doesn’t run that often Some things were good though: 1) breakfast buffet is amazing (NOT the dinner buffet, that’s garbage lol). Other restaurants are pretty good too. My biggest surprise was the Italian restaurant was amazing even though the Italian food in the buffets etc. we’re terrible. Must be a great chef I nine restaurant 2) other on site pros include an ice cream parlor, a coffee shop that has snacks, juice bar by the beach, crepe spot by one of the pools. I loved having multiple snack options like this 3) there is also bowling, a theater and bar on site. There’s even hookah at night at a couple of the bars around the resort. 4) lots of nightly activity options


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Long Island, NY
Age: 25-34
Travel: 1-2 trips/year

January 22, 2020
Fabulous Resort. Highly Recommended

The resort was fabulous. Reception staff were quick but friendly. Rooms were spacious, clean and well stocked. Resort had several restaurants. Dress code was relaxed however, one of the restaurant required men to have long pants and shoes. Portion are small but very tasty. Resort has an ice cream parlor that opens in the afternoon with the most gracious employee. She was so friendly and patience with the small children that couldn't make up their minds. The coffee shop had excellent coffee and pastries. The bowl alley was small however, it was clean and had a bar you could wait at. Nightly entertainment was good The resort had several pools including an adult only and children pool. The other pools sponsored different activities that were so fun. The beach was cleaned and had enough space and loungers for everyone never felt too crowded. There are trolleys/shuttles that take you around the property. Writing this makes me wants to go right back. Will definitely recommend and hopefully will be back this year.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York, USA
Age: 55-64
Travel: 7+ trips/year

January 19, 2020
Best Family Vacation

This was a first time family vacation out of the country. This resort was an amazing experience. We were made to feel right at home. Always someone around to help with whatever questions we had. Rooms were clean, food fantastic and a great variety. Beach was clean and relaxing. Many pools at the resort with food bars everywhere which made it nice because my son is hungry all the time. I would definitely recommend this resort to my friends.

Best Family Vacation
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 55-64

Room Information

974 rooms with free Wi-Fi, room service from 11am-11pm, in-room safe, mini bar stocked daily with water, soft drinks and beer, iron/ironing board, coffee maker, living room with a sofa bed, TV with international channels, terrace/balcony, bathtub and shower, vanity mirror and hair dryer.

Room Details

Jr. Suite
Hotel/Studio Unit Details

Daisy Jr. Suite Garden View
Hotel/Studio Unit Details

Eden Jr. Suite Garden View
Hotel/Studio Unit Details

El Beso Jr. Suite Pool View (Adults-Only)
Hotel/Studio Unit Details

Daisy Jr. Suite Pool View
Hotel/Studio Unit Details

Eden Jr. Suite Pool View
Hotel/Studio Unit Details

El Beso Jr. Suite Swim Up (Adults-Only)
Hotel/Studio Unit Details

El Beso Jr. Suite Rooftop (Adults-Only)
Hotel/Studio Unit Details

What's to Love

All-inclusive - 24-hours a day you get all domestic cocktails, meals, snacks, & activities you want.

Dreamy vacay spot in Riviera Maya - where the sands, waters and sunshine are your beachvana.

Four splish-splashing pools - one just for kids, but all have bar service. Drinks for everyone.

Booking a Privileged room gets you perks like private lounge, butler service, & an exclusive pool/beach.

Get pampered with an outdoor massage at Despacio. This kind of luxury you deserve.

 

What We'd Change

You won't want to change a thing at this upscale and modern resort. It's ideal for singles, couples or families.
 

Why You Should Go

A short 50 minutes from the airport and you'll be sipping frothy cocktails beachside.

Daisy Club and the Teen Club offer activities, games, a waterpark, video games & more.

Diving courses for all levels, excursions to Mayan cenotes, coral reefs, & watersports available for a fee.

The Blue Team creates all the daytime/nighttime entertainment. Might as well join in.

Three tennis courts & a multi-purpose court for those wanting to get all sporty.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Scuba Diving ($)
  • Ping Pong
  • Nightclub/Disco
  • 10 Restaurants
  • Bowling
  • Teen Club
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Riviera Paradise

Manzana 020, Lote 007-1 Municipio de Solidaridad

011 52 984-159-1800

Hotel Description

Ocean Riviera Paradise: Dreamy All-Inclusive For You & The Family

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is at your beck and call and the kids are off frolicking in their own dreamy paradise, the kid's club. Awwww. Sounds pretty fantastic, plus you can hit the spa later to rejuvenate your spirit. Best part - you'll be sunning in the heart of the Riviera Maya, with gorgeous beaches, bright waters and at a resort where it's all included just for you. The modern, chic decor add to the ambiance of this luxury retreat. Time to dive in, beach lover.



DINING

You've got a feast of flavors to savor, with cuisines ranging from Mexican, Italian, Asian, plus all-American favs like steaks, hamburgers, and seafood. For an after dinner treat or to cool off during the day, hit the ice cream parlour. Refreshingly yummy.

Amaranto
Type: International cuisine
Hours: Continental breakfast - daily, 6:30am-7am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night.

Villa Marina
Type: International cuisine
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily, 1pm-4pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night. Located in the pool area. *Some dishes may cost extra.

La Locanda
Type: Italian
Hours: Dinner - daily, 6pm-10pm.
Description: A la carte restaurant offering a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines.

Margarita
Type: Mexican
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant offering an extensive selection of Mexican dishes.

Blue Moon
Type: Romantic (adults-only)
Hours: Breakfast for El Beso guests - daily, 8am-11am; Dinner - daily, 6pm-10pm.
Description: An adults-only restaurant in a romantic setting, featuring signature cuisines.

Sakura
Type: Asian
Hours: Dinner seatings at 6pm, 7:30pm and 9pm.
Description: Asian cuisine with Teppanyaki grills.

Steak House
Type: Steaks
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant specializing in grilled meats.

Pez Vela
Type: Beach grill
Hours: Snacks - daily, 11am-5:30pm; Dinner - daily, 7pm-10pm.
Description: Enjoy delicious snacks on the beach, and at night, a la carte cuisines for dinner.

Route 66
Type: American
Hours: Dinner - daily, 5:30pm-10pm; Late night snacks - daily, 10pm-6:30am.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Privilege
Type: Exclusive for Privilege and H10 Premium guests
Hours: Breakfast - daily, 7am- 11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Mike's Coffee
Type: Coffee Cafe
Hours: Open daily
Description: Specializing in tea, coffee and cakes, as well as offering a wide range of smoothies and malted beverages.

Ice Cream Parlour
Type: Ice Cream
Hours: Open daily

All hours are subject to change.

Dress code: bathing suits and bare feet are not permitted. We kindly request that gentlemen wear shirts with sleeves.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Lobby Bar
Open daily.

Piano Bar
Open daily.

Eden Snack Bar
Open daily.

El Beso Snack Bar
Open daily. Located at the South pool.

Daisy Snack Bar
Open daily. Located at the kid's club area.

Beach Bar
Open daily.

Disco Bar
Open daily.

Mike's Coffee
Open daily.

Swim-Up Bars
Open daily. Four swim-up bars for service at the pools.



BEACHES AND POOLS

This sunshiny, beachy oasis is in the heart of Riviera Maya where the white sands glow and the blue waters glisten. This dreamsicle also includes four pools - one for children, one with a water playground and all with swim-up bars.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Fitness center
  • Tennis (3 courts)
  • Volleyball
  • Multipurpose court
  • Beach activities
  • Aerobics
  • Bowling Alley
  • Ping pong
  • Jungle Walks
  • Casino

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Riviera Paradise offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. Please contact the hotel directly for more information about services and packages.

CHILD CARE

Ocean Riviera Paradise includes both a kid's club and teen club.

Daisy Club - geared for children 4-12 years old. Activities include: children's water park, playground, game room, bowling alley, mini-disco, themed days like pirate's day, kids Olympics, dancing games and more.

Teen Club - geared for teenagers 13-17. Activities include: videogames with PlayStation and Xbox, Movie screening room, foosball, mini-pool table, board games, beach volleyball, beach football and more.



ADDITIONAL INFORMATION

Location
Ocean Riviera Paradise is located 50 minutes from Cancun Airport (CUN), and a 10 minute drive from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective January 1, 2020. Hotels will collect $25.45 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

Spring Break Policy
No spring break or student groups (age 16-23) allowed Feb 1 - Apr 30. Individual guests 23 or younger during these dates must be accompanied by at least one adult (age 30+).



All hours, fees, amenities, information and services are subject to change without notice.
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Rooftop (Adults-Only) More
4 days, 3 nights
Travel Dates 2/1 - 2/12
Starting at $659 was $1689
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
4 days, 3 nights
Travel Dates 2/4 - 4/12
Starting at $579 was $1289
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 4/13 - 8/20
Starting at $699 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

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