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Now Jade Riviera Cancun

Mexico - Riviera Maya

Our Rating
1-833-531-2701
4 Nights with Air from $679 All-Inclusive
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Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endles ... More

Customer Rating 421 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.2
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
412 out of 482 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.2
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
412 out of 482 (85%) customers would recommend this product to a friend.
View from room 8210 View from the room view from our room Couch private anniversary dinner on the beach The view behind us was breathtaking! The beach in front of Now Jade. This the view from our room Pool cabana decorated Tub full of yellow fluid June 20th 2016 Walk on the beach with my soulmate at Now Jade Balcony view Beautiful beach area but a little rocky to get into the ocean. View from pool area. View of wetland from room balcony. View of main section of the resort Festive touches throughout the resort. Birthday decorations Beautiful!! adult only pool area Room view Salmon in CinCin restaurant. Waited 2hrs for room to be cleaned and this View from our room 2 words: All Inclusive The Fine Mexican Restaurant on The Resort The beach at dusk! View from the suite balcony The main pool from our hotel room. Room view Full moon x Infinity Pool View from our room. Preferred pool It's all this beautiful! the court yard area Seaweed serenity Pool Quiet adult pool for preferred club The beach at Now Jade. This was our oceanview
All Customer Reviews
1-4 of 421 reviews. Sort by
May 17, 2018
May is Seaweed Month

I went to Now Jade with my husband and 2 close friends. We had a great time. We left the resort for 1 day to do an excursion, but otherwise found things to do on the resort. The entertainment at night in the theater was awesome. The sports bar and hammock bar were a good time as well. Restaurants (Spice being the best one) were pretty good, however, some had really small portions. The buffet was great food for all meals. The little coffee shop had good coffee and treats. The pools were a good size (just watch your feet on them because many tiles were missing). Drinks were great also. A suggestion would be bring your own cup (a metal cup which can stay cold for long periods of time) for drinks as the beer never seemed to really be frosty and cold. The only downfalls were having a staff come into our room unannounced once, ha, the mosquitos as night, and the seaweed alllll over the beach. Plan ahead with bug spray!!!! Even drowning ourselves in spray, we still came home covered in bites.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Allentown, PA
Age: 25-34

May 16, 2018
Not worth the money

First of all the rooms are nasty. We arrived there at 1:00 could not get in our room till after 3. when we did it was dirty. Empty bottles in shower, empty bottles of liquor in the closet, couch in the room was filthy dirty, plaster falling off the ceiling, smelled like waste in the room. Went to front desk to complain never received apology offered us to go look at 3 other rooms that were just as bad as first one. We end up taking a room with 2 full size beds because at this time it was after 5pm. The pool area is small and beach area was just as bad. To many rocks and water was awful. Just not worth the money.

Couch Waited 2hrs for room to be cleaned and this
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Overall Rating: 1
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: DE
Age: 35-44
Travel: 1-2 trips/year

May 15, 2018
Great Resort! Fantastic Staff!

We loved our stay at Now Jade. The staff went out of their way to help us and accommodate us. We did a King Oceanview room and it did not disappoint. You saw the ocean from the bed, the shower, and the tub. It was beautiful. The rooms were clean and well kept. The restaurants offered a lot of variety. The activity staff was fun and upbeat. We loved all the activities this resort offered. The only complaint we had was the towels at the pool. Guests didn’t have to turn in their towels at the end of the day, so they would just leave them sitting on lounge chairs and you never knew who was coming back. It was hard to find empty chairs without a towel on it. But seriously... that was our ONLY complaint the entire stay.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Denton, Texas
Age: 35-44
Travel: 1-2 trips/year

May 13, 2018
Amazing!!!

This resort was absolutely amazing! My fiance and I stayed here May 4-10, 2018. I would highly recommend upgrading to private round trip airport transfer so you know you're only doing one stop rather than possibly having a bunch of other stops. Upon arrival, we were greeted with champagne which made me feel so special! One thing is they will try to get you to upgrade your room unless you're already booked in the preferred area of the resort, but this happens at every resort. We ended up staying in a preferred room for our first night because apparently they were overbooked in the rooms that fit what we paid for, but I think that was their way of trying to get us to upgrade based on the experience. However, we ended up moving rooms the next day and were pleased with the budget saving room as well so no need to upgrade. All the staff was extremely friendly, everyone says hello as you pass them with a big smile on their faces! We loved all of the waiters and bartenders we had, who all seemed to love their jobs! For an all inclusive resort, I was expecting the food to be okay but nothing great since everything is free, but I was SO wrong. The food is freaking amazing!! Every restaurant (besides the one buffet of course) was your typical gourmet restaurant! Everything was amazing and we were always left extremely full haha. As for excursions, we did the Chichen Itza Express (shorter than the deluxe but the same price), the dolphin encounter at Delphinus, and the luxury sailing and snorkeling catamaran to Isla Murjeres. Everything was amazing! Everything but the Delphinus one was done through Cancun Adventures and let me just say that that is a fantastic company! All of our guides were great and seemed to really enjoy what they do which made the experiences even better! The trainer we had at Delphinus was also great! The one thing I would suggest is to pack bug spray! You never know what nights the bugs will get bad. We did the romantic dinner on the beach at the hotel (10/10 would recommend) and I had to run back to our room to grab our bug spray because we were being eaten alive. Definitely not the resort's fault, but I wish someone had warned me before we left. However, one of the giftshops on the resort has a lot of stuff you may need but forgot to bring such as sunscreen, some medications, aloe, and bug spray. I would absolutely stay here again and I recommend everyone to do the same!!

Amazing!!! Amazing!!!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Plymouth, MA
Age: 19-24
Travel: 1-2 trips/year

Room Information

Now Jade Riviera Cancun features 550 spacious, contemporary suites inspired by the combination of the turquoise blue of the sea and the Cancun's mesmerizing sunsets. Rooms come appointed with air conditioning, satellite TV, ceiling fans and private balconies or patios with views of the ocean or tropical gardens.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Suite Ocean Front
Hotel/Studio Unit Details

Super Saver Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

Super Saver Preferred Club Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Nestling in for days on the beach with sugary soft sands and azure waters. Dreamy.

The activities for the kiddos, tweens and teens, keeping them busy (and away) for hours.

"Detoxifying Hydrotherapy" - a treatment that chases the stress right out of your body.

All rooms are spacious Jr Suites with Jacuzzi for two and luxurious, aromatic bath amenities.

Booking a Preferred Club room, getting a Jacuzzi on the balcony and access to a private pool.

Hanging out at the ocean front lobby after the beach - the view is seriously awe-some.

 

What We'd Change

The lounge chairs on the beach are snatched up quickly each day, so wake up early and claim your seat. Or you can always grab a beach towel from the resort and set up camp on the sand.

 

Why You Should Go

It's a short 12 miles from Cancun International Airport and minutes from quaint town Puerto Morelos.

The world's second largest coral reef is near and definitely snorkel worthy.

FREE greens fees at Grand Coral Riviera Maya Golf Course (through April 30, 2017). Fore!

For a large family, the Family Suite is two Junior Suites connected and has a Jacuzzi. Bring 'em all.

XCaret, the ecological theme park and fun for the family, is nine short miles from the resort.

Local hot spots like Akumal (see the turtles) and Playa Del Carmen are twelve miles away.

Top-notch, friendly service - you won't have to lift a finger, or toe.

The cozy cabanas on the beach go quickly - get there early.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Spa ($)
  • Conference Facilities ($)
  • Laundry Facilities
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Windsurfing ($)
  • Watersports Center
  • Wireless Internet
  • Travel Agency
  • Flat Screen Television
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Game Room ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Jade Riviera Cancun

Unidad 19 Mz 20 Lote 1-1 Sm 3

+52 998 872 8888

Hotel Description

Now Jade Riviera Cancun: White Sugary Sands and Blue Waters All the Live Long Day

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endless blue sea. A drink has just been delivered directly to you - you can do this all day long, as much as you want (no one is counting). You think about joining in on a a beach activity or two, then decide after this, you'll spend some quality time at the spa. You remember you have your new beach read, and for a moment, think about your kids, but then realize everything is A-okay - they have their own stuff to entertain them.

No matter how your day pans out, you'll be a happy, beach lovin' soul.

Unlimited-Luxury® means complete and utter relaxation - it's all taken care of for you. You get to Live in the Now™ with inclusive, ahh-some perks like:

  • Unlimited meals, snacks, water, sodas and juices - bring your thirst.
  • Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
  • 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily).
  • Rooms with a private balcony or terrace and a hydro-tub.
  • All kinds of activities - climbing wall, dance lessons, a casino and more.
  • Theme nights and lively outdoor entertainment.
  • Sip, Savor & See with other nearby resorts - Dreams Puerto Aventuras, Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum or Now Sapphire (you must make your own travel arrangements through the resort concierge by 3 p.m.).
  • Taxes and gratuities - who needs to worry with this on vacay?


DINING

Taste buds be warned - the nine restaurants on site dish up all your favs: grilled seafood, Italian, Mediterranean, French, Asian, and of course, everyone's number one request - Mexican. Who doesn't want some guac and chips everyday at 3 pm (or 3 am for those late night munchies)? Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Capers
Type: Italian
Hours: Dinner, hours vary.
Description: Explore the richness of authentic Italian cuisine in a Tuscan setting.

Carnival International Buffet
Type:
Casual
Hours: Daily, hours vary.
Description: Enjoy sumptuous international menu served in casual elegance.

Castaways
Type:
Light fare
Hours: Daily, 11am-5:30pm.
Description: Sandwiches, small bites and invigorating drinks at the poolside area with a spectacular ocean view.

Mercure
Type:
French
Hours: Breakfast and Dinner, hours vary.
Description: Sit back for a taste of French cooking in the tranquil garden setting with sea view.

Tamarindo
Type:
Mexican
Hours: Dinner, hours vary.
Description: Celebrate on a Mexican journey to delectable delights in this cool contemporary atmosphere.

Spice
Type:
Asian
Hours: Dinner, hours vary.
Description: Experience divine Asian cuisine, surrounded by tranquil fountains within an indoor zen garden with three teppanyaki tables, sushi bar and pagoda.

Cin Cin
Type: Gourmet
Hours: Dinner, hours vary.
Description: Think old Flamenco Cabaret, where wave-like curtains center the unquestionable romance of this Mediterranean eatery serving gourmet fare.

Coco Cafe
Type: Casual
Hours: Daily, 6am-10pm
Description: Sip premium roast coffee and nibble on fresh deli snacks in this ideal setting.

All hours are subject to change.



BARS/NIGHTLIFE

Only top-shelf, premium spirits are served. You've got a special request - not a problem. Let the crafty mixologists fix you up. And, you can splash on over to the swim-up bar at the pool. No sense in getting out of the water.

Splash
A causal swim-up bar located in the main pool. Daily, 10am-6pm.

Scores Sports Bar
Pull up a prime seat near one of three LCD flat-panel TVs to enjoy the game or try your shot at one of our two pool tables. Hours vary.

Moments Lobby Bar
Head to the lobby for all manner of drinks, served in casual elegance. Daily, 10am-midnight.

The Mix
Go seaside for a cool drink in this beach hot spot. Daily, 10am-midnight.

The Reef
Swim up and chill out in the Preferred Club pool, limited to Preferred Club guests. Daily, 10am-6pm.

The Lounge
VIP lounge limtied to Preferred Club guests. Premium bar service and snacks. Big screen TVs and free Internet service. Daily, 7am-11pm.



BEACHES AND POOLS

Three spacious pools sprawl throughout the resort. The adults-only pool is your sanctuary - the kids have a pool they can rule. But it might be the beachy cabanas calling your name. Dig your toes into the soft sugary sands and stay for a bit.

SPORTS/ACTIVITIES

Water
  • Hobie cats
  • Kayaks
  • Ocean iceberg
  • Snorkeling

Available for an additional charge:

  • Deep sea diving
  • Sport fishing
  • Windsurfing
Land
  • Bicycling
  • Euro-bungee
  • Fully-equipped gym
  • Two tennis courts
  • Six game courts

Golf
Guests of Now Jade Riviera Cancun can enjoy complimentary green fees at two nearby golf courses: Grand Coral Riviera Maya and the El Tinto Golf Course at the Cancun Country Club. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



INTERNET

Now Jade Riviera Cancun offers complimentary Internet access and Wi-Fi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


SPA SERVICES

Check out the spa menu at Now Spa by Pevonia and pamper yourself with a variety of indigenous treatments that will leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:
  • Massages
  • Hydrotherapy
  • Jacuzzi
  • Sauna
  • Pedicure
  • Manicure


WEDDING SERVICES

Now Jade Riviera Cancun has all of the ingredients for the once-in-a-lifetime wedding you've always dreamed about. For an island marriage done with care and passion by Now wedding planners, choose one of three wedding packages. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club offers a number of exciting activities for children ages 3-12 Daily, 9am-9:30pm.

Activities include:

  • Playground area
  • Arts & crafts
  • Big screen movies under the stars
  • Ocean trampoline
  • Sandcastle contests
  • Weekly campout adventures
  • Explorer's Club Movie Theater
  • Storytelling and music
  • Treasure hunts
  • Indoor game room and video games

All Explorer's Club personnel are American Red Cross certified.



ADDITIONAL INFORMATION

Location
Now Jade Riviera Cancun is located 12 miles South from Cancun International Airport (CUN) and 22 miles North of Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
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