Search
Deals
Cruises
Get Help
Call Us

Iberostar Tucan

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $579 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
4.1
4.5 out of 5
"Heaven is just a step away, it has to be, it has to be this breath-taking and beautiful. We are only at the lobby entrance, are there gates to go through or should we just walk right in? Look at the pa..." – Mountaindreamer61
246 out of 269 (91%) customers would recommend this product to a friend.
One of the buffets Awesome animals always walking around your resort. my favorite of the pools Poolside Monkeys! Peacock by room The pool at night The Beach beach at the resort, without the seaweed Howler Monkey w/baby starbucks just down from the resort view of pool from lounge chair Entering the path into the jungle Beach in front of Hotel Tucan Heaven Peacocks outside our building Lobby The outside our room Beautiful Beach! Breakfast Mimosa! in front of our room
All Customer Reviews
1-4 of 244 reviews. Sort by
March 22, 2019
Iberostar dont go

Heres a list of why not to go. Worst service, the food is horrible, i was served raw chicken from the buffet, the drinks are horrible, watch out for the roaches at the pool buffet, the rooms are dirty and the sheet smell horrible. The water smells like fish, the resort has a dirty fish pond that smells horrible. The good the wild life is amazing.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Boston ma
Age: 25-34
Travel: 1-2 trips/year

February 4, 2019
Wonderful vacation

My husband and I met up with a group of friends and family who come here every year. So glad we did! The grounds are beautiful, accompanied by wild monkies that will climb on your balcony in the morning (leave your glass door closed!!!) They weren’t unfriendly, but definitely startled me the first time one crept up on me while I was sitting on the balcony facing the jungle! It was fantastic. The beach was gorgeous, if the water is stirred up, walk down the beach to the right a few resorts to where the rocks meet the water. It was beautiful! Great place to take pictures. The food was good. Good selection for a buffet. We tried the Japanese restaurant and Steakhouse. Both were good, not great. The rooms are a little outdated, who cares when you barely spend any time in them?? The staff was so kind and friendly. Housekeepers did a phenomenal job and left cute towel animals on the bed each day. I could go on and on. This place was beautiful and gave us a wonderful adventure that we will surely return to!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Indiana
Age: 25-34
Travel: 1-2 trips/year

January 8, 2019
Wonderful Family Getaway

This resort from day one was amazing. People are friendly and go out of there way to make your stay amazing. Luigi was amazing at check in. what an amazing gentlemen. The room was beautiful and the food was absolutely divine. New Years Eve hats off to the entire staff. The display of ice sculptures, fountains of chocolate and the sea food. It was so beautiful. Words can not express how much we enjoyed this trip. The beach was gorgeous. You can walk for miles and enjoy the beautiful surroundings. We were so blessed to stay here with this group of amazing people.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Camden, Ohio
Age: 35-44
Travel: 3-6 trips/year

December 14, 2018
Everything and More

It was everything and more. An amazing experience, the food was delicious, the staff was perfect, and the decor that the staff put together was top notch. I couldn't have asked for a better vacation spot. Highly recommend to anyone looking to get away and enjoy the beautiful weather that Playacar has to offer.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Portland, ME
Age: 25-34
Travel: 1-2 trips/year

Room Information

Iberostar Tucan features 350 fully appointed rooms with balconies or terraces housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. Each room is equipped with air-conditioning, ceiling fan, hair dryer, iron and ironing board, satellite TV, mini bar, in-room safe and terrace or balcony.

Room Details

Standard (DBL)
Hotel/Studio Unit Details

Double Superior (DBS) (available until 10/31/19)
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive, fam-tastic escape for the whole brood.

Chillaxing with Turkish baths, cucumber-mint body treatments, facials & more at the spa.

The peacocks posing, monkeys hanging out, and toucans doing their thing.

Dropping your whippersnappers off at the Kids Club while you grab an adult beverage.

 

What We'd Change

Reservations are required at the a la carte restaurants, but after you've tasted food that good, you'll understand why! All booked up? No worries, the buffets also taste great!

 

Why You Should Go

It's 30 miles from the Cancun airport - about a half an hour to this Beach Eden.

The hotel is natural habitat for coatis, flamingos, iguanas, fish, turtles & more.

Don't miss teeing off at the Iberostar Playa Paraiso Golf Club. Schwing.

On land, there's bocce ball, archery & volleyball. On sea, kayaking, snorkeling and windsurfing.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Basketball
  • Dance Classes
  • Water Polo
  • Ping Pong
  • Nightclub/Disco
  • Billiards
  • Scuba Lessons
  • 7 Restaurants
  • 5 Bars/Lounges
  • Bocce Ball
  • Nightclub
  • Shopping
  • Massage ($)
  • Conference Facilities ($)
  • Beach Towels
  • Spa Services ($)
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Shopping

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Tucan

Avda Xaman-ha, Lote Hotelero N 2

+52 984 877 2000

Hotel Description

Iberostar Tucan Hotel: All-Inclusive & All-Critter-riffic

This tropical haven in gorgeous Playa del Carmen is a completely different animal - it's a rain forest refuge filled with fauna and flora. Paths at the resort allow you to wander around and gaze at all the coolio critters, including the resort's namesake, toucans. Mayan-inspired statues and tropical fish in the lagoons give it an exotic, magical feel. For uninterrupted bliss, hunker down under the palapas on the storybook beach. The soft sands and crystal clear waves will massage your body. Maybe even your soul.

DINING

Gastronomic Greatness, it is: everything from delish Mexican and Japanese, to mouthwatering Mediterranean and international. Dig in, beach citizens.

Tulum
Type: International
Hours: Breakfast- daily, 7am-10am; Dinner- daily, 6:30pm-10pm
Description: The very best in international cuisine awaits you in this buffet restaurant, serving breakfast and dinners. A wide range of meat and seafood dishes, as well as desserts are on the menu.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Palapa Uxmal
Type: International
Hours: Daily, 7am-4pm.
Description: International buffet situated in the pool area. Serving continental breakfast, lunch buffet and snacks throughout the day.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

Bonsai
Type: Asian
Hours: Daily, 6:30pm-10:30pm.
Description: Japanese dishes created by expert chefs in this a la carte restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

Tropical
Type: International
Hours: Daily, 6:30pm-10:30pm.
Description: International a la carte restaurant serving a wide selection of dinner meals ranging from fruits and vegetables to all types of meat, fish dishes and desserts.
Dress code:
Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

La Marimba Steakhouse
Type: Steakhouse
Hours: Daily, 6:30pm-10:30pm.
Description: A la carte restaurant with a wide selection of grilled and barbecued meat entrees. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

La Gondola
Type: Italian
Hours: Daily, 6:30pm-10:30pm.
Description: A la carte Italian cuisine. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6:30pm-10:30pm.
Description: Delicious local favorites served for dinner in this a la carte restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

A La Carte Dining Policy
A la carte restaurants require reservations, which may be made from 9am-11am and from 4pm-5:30pm daily with public relations at the hotel. A la carte dining guarantees are based on number of nights booked as follows:

    • Guests staying 3 nights receive 1 reservation in the restaurants.
    • Every 3 nights, you'll receive 1 more reservation.

All hours are subject to change.



BARS/NIGHTLIFE

It's always drink 'o clock around here. Grab libations at the pool, beach, lobby, theatre and sports bar. There's even an ice cream stand. Sweet.

El Kiosco Beach Bar
Offers drinks and cocktails on the beach. Daily, 10am-6pm.

La Cascada Aqua Bar
Provide refreshing drinks for the pool area. Daily, 10am-6pm.

La Mascara Disco Bar
Onsite disco bar. Daily, 11pm-3am.

La Plaza Theater Bar
Nightly shows and entertainment featuring domestic brand and premium brand liquors and cocktails. Daily, 5pm-midnight.

Tikal Lobby Bar
The Tucan lobby bar supplies refreshments to guests. Daily, 9am-midnight.



BEACHES AND POOLS

This gem-of-a-resort sits on a luscious, swoon-worthy beach, just steps from the turquoise sea. If you want to move inland, you can lounge by a glistening, lake-style pool hugged by palapas on the edge of the jungle. There's an activity pool, plus one for the kiddos. Dive in.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Windsurfing
  • Snorkeling
  • Catamaran sailing
  • Kayaking
  • Water volleyball
  • Water polo
  • Aqua gym
  • Aqua aerobics

Land

  • Beach volleyball
  • Tennis
  • Archery
  • Basketball
  • Billiards
  • Bocce ball
  • Darts
  • Football
  • Table tennis

Golf
Guests may use the Iberostar Playa Paraiso Golf Club, located near the resort. Greens fees and rentals are not included in the all-inclusive plan.



INTERNET

Wireless Internet connection is available in the lobby and in the business center for an additional charge.

SPA SERVICES

The hotel spa offers a number of treatments that will leave you feeling relaxed and rejuvenated for an additional charge. Services include:
  • Massages
  • Facials
  • Turkish baths


WEDDING/HONEYMOON

Iberostar Tucan offers a number of wedding services to make your special day unforgettable. Services include a wedding planner, venue, decor, catering, flowers, cake and dinner for you and your guests. Please contact the resort directly for more information.

CHILD CARE

Lucy's Club offers supervised games and activities for children ages 4-12. Activities include:
  • Drawing
  • Reading
  • Playing
  • Watching movies

This resort also features family-friendly entertainment every night in the theater.



ADDITIONAL INFORMATION

Location
Iberostar Tucan is located 30 miles from Cancun International Airport (CUN) and five minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Spring Break Policy
During the dates of March 1, 2020 - April 30, 2020, Iberostar Tucan will only allow a maximum room occupancy of two adults or two adults and two children(0-12yrs).
The minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in.
In the event that any guests engage in inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Standard Room
- or -
Choose a Vacation Package
and Save More!
5 days, 4 nights
Travel Dates 8/28 - 10/31
Starting at $579 was $879
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 11/2 - 12/20
Starting at $819 was $909
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts