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Iberostar Paraiso Del Mar

Mexico - Riviera Maya

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3 Nights with Air from $539 All-Inclusive
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4.2 out of 5
"I have no don't, everything was excellent!! I would defiantly recommend Cheap Caribbean." – leweb
180 out of 212 (85%) customers would recommend this product to a friend.
Lobby beach Sunrise from my balcony Our view from our room!!! Pool Side Gym Fitness Equipment Our Room Take This Chi town - December 2016 Hotel lobby Sunning!!! pool We loved the beach and ocean ocean view Gym TRX Kickboxing
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1-4 of 180 reviews. Sort by
October 6, 2019

Cheap Caribbean rep. recommended the resort because of my requirement to have tennis lessons available. The only tennis pro was on Vacation, so NO tennis program at all whole week. I Talked to Multiple concierge persons, explained the reason why I pick this resort, none of them offered any other resort’s perks as substitution. I guess I was lucky a cook was not on vacation that week. A Five star resort should not relay on ONE person to provide advertised service. It is definitely NOT 5-star resort !!

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Overall Rating: 2
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From: cleveland ohio
Age: 45-54
Travel: 1-2 trips/year

September 1, 2019
Probably wouldn’t go back

We arrived at the hotel at about 1, knowing rooms usually aren’t ready until 3 so we ate lunch and walked around the grounds. We had 2 rooms, one was not ready until after 3:30 and the other until 5:00. Grounds and rooms were very clean. Pool however. I don’t think was ever cleaned, vacuumed, anything. By the end of our week my daughter and I both had a rash on our legs. When you got out of the pool you felt gross. There was clumps of hair in it and tons of bugs. By the last two days I actually didn’t even barely go in. The ocean was very rough and nothing you could snorkel in. We stayed at Barcelo in riviera Mia last year, about 20 minutes south of here and the water and snorkeling was amazing. Would definitely go further south to have that experience again. They have amazing swinging bets around the pool area that aren’t supposed to be reserved or left unattended, by 7-8 am they all had towels and belongs on them to be reserved and you literally would go all day and never see anyone using them. That was very frustrating, we went the whole week and never found one that didn’t have belongings on it. Never actual people. The food was a typical buffet. Not great not bad. The sit down, reservation meals were barely better then the buffet. The Japanese restaurant was horrible and absolutely not show like you would expect. Staff is all very friendly and helpful. Entertainment staff was awesome and did a great job. Overall, it was enjoyable but I would choose Barcelo over Iberostar for the same money.

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Overall Rating: 3
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From: New York
Age: 45-54
Travel: 1-2 trips/year

August 4, 2019
Wouldn’t visit that property again

Their front desk staff is awful, not helpful at all and at times rude. Their key system doesn’t work, perhaps their keys are just old but it would never open our door making us go back to the front desk every time. Their buffet areas don’t have AC which makes it very uncomfortable to eat in there.

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Overall Rating: 3
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From: Virginia
Age: 35-44
Travel: 1-2 trips/year

July 30, 2019
Nice place.

This is a great resort. The only thing we were missing is a kids pool but it was not a big problem.

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Overall Rating: 5
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From: Florida
Age: 45-54
Travel: 1-2 trips/year

Room Information

Iberostar Paraiso Del Mar features 388 air-conditioned rooms located in 3-story buildings surrounded by lush tropical gardens. All rooms feature one king or two double beds, terrace or balcony, cable television, mini bar, coffee maker, iron and ironing board, and an in-room safe.

Room Details

Standard (DBL)
Hotel/Studio Unit Details

Double Garden View (DBGV) (available until 10/31/19)
Hotel/Studio Unit Details

Double Near Pool (DBNP) (available beginning 11/1/19)
Hotel/Studio Unit Details

Double Superior (DBS) (available until 10/31/19)
Hotel/Studio Unit Details

Junior Suite (JS)
Hotel/Studio Unit Details

What's to Love

All-inclusive retreat on the sandsational, stunning Playa Paraiso shores.

Dipping into this spacious pool - it's one of the largest in the Mayan Riviera (over 3,280 in length.)

Activities, live shows and kids' clubs to keep the whole family entertained.

The impressive Mexican decor - the atmosphere is deliciously warm & welcoming.


What We'd Change

This property is pretty massive, so it can take some time to get around. Thankfully there's a shuttle that makes getting around a breeze.

Why You Should Go

You're a short 30 minutes from the airport. You'll be sunning beachside in no time.

The little ones will love riding the carousel, while the teens can go to DJ School (avail Mondays.)

You can start off your day with golf, tennis lessons, or a stroll down the gorgeous beach.

The resort's shuttle makes it easy for you to travel throughout the resort. You're welcome.

Available Amenities

  • Car Rental Available
  • Beach
  • Business Center ($)
  • Children's Pool
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Spa ($)
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Wedding Services
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 7 Bars/Lounges
  • Bocce Ball
  • Nightclub
  • Shopping
  • Theater
  • Catamarans
  • 12 Restaurants
  • Handicap Room Available
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Shuttle Service ($)
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Paraiso Del Mar

Carretera Chetumal - Puerto Juarez, km.309 309

+52 98 48 77 2800

Hotel Description

Iberostar Paraiso Del Mar: All-Inclusive in Playa Paraiso Perfection

Dig your flip flops into this beachside oasis where blue ocean waters go on for miles and white sands invite you to nestle in for a day of pure relaxation. The massive pool has room for all - it's the largest in the area, with swim-up bars, Jacuzzis in the middle and loungers and shaded areas throughout. It really doesn't get much dreamier than this. And this all-inclusive haven has loads of activities, entertainment for everyone and cuisines from around the world. It's vacation bliss, and it's waiting for you.


It's the Mexican cuisines that are mouthwatering good. But, you'll also get to savor dishes from around the world - Mediterranean, Italian, Brazilian and American. For your sweet tooth, the ice cream saloon is opening during the day. As a little perk, utilize the concierge to help you make reservations at the a la carte restaurants.

La Hacienda
Type: Mexican
Hours: Daily, 6:30pm-10pm
Description: La Hacienda features Mexican cuisine, a la carte. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Dorada
Type: Mediterranean
Hours: Daily, 6:30pm-10pm
Description: La Dorada is an a la carte restaurant specializing in Mediterranean seafood. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Rodizio
Type: Brazilian
Hours: Daily, 6:30pm-10pm
Description: El Rodizio offers a la carte Brazilian dining. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Mercado Main Buffet
Type: International
Hours: Continental Breakfast - daily, 6:00am-7:00am; Buffet Lunch - daily, 1:00pm-3:00pm, Dinner - daily, 6:30pm-10pm; Snacks, Daily, 11pm-7am
Description: International cuisine in a buffet restaurant, serving breakfast, lunch, dinner and snacks.

Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes in an Asian-style a la carte restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Puerto Steak House
Type: Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Open-air, a la carte restaurant serving steaks and meat specialties from the grill. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Kiosko Beach Snack Bar
Type: Fast food
Hours: Daily, 10am-6pm
Description: This snack bar serves light lunch and fast food items on the beach.

El Puente Ice Cream Saloon
Type: Snacks
Hours: Daily, 11am-6pm
Description: Snack and ice-cream bar.

Don Alfredo
Type: Italian and Mediterranean
Hours: Daily, 7pm-10pm
Description: Don Alfredo offers Italian specialties, a la carte, for dinner. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Grill and Snack Bar
Hours: Daily, 11am-6:30pm
Description: This casual poolside restaurant serves lunch, snacks and grilled items throughout the day. This snack bar is located at the Paraiso Lindo Resort.
Dress code: A swimsuit cover up or t-shirt and proper foot wear is required.

Dining Policy
A la carte restaurants require reservations, which may be made from 9am-11am and from 4pm-5:30pm daily with public relations at the hotel. A la carte dining guarantees are based on number of nights booked as follows:

  • Guests staying 3 nights receive 1 reservation in the restaurants.
  • Every 3 nights, you'll receive 1 more reservation.

Guests at the Paraiso Beach/Del Mar Resort all have access to the restaurants and bars at the Paraiso Resort, excluding Paraiso Lindo and Paraiso Maya. (Some restrictions may apply.) All hours, information and services are subject to change.


Cocktails flow freely at this all-inclusive retreat. Fruity drinks, beer, wines, and more will quench your thirst. All day. Every day. Cheers, beach lovers.

La Corona Fumoir Cigar Bar
Offering cigars and area for smoking. Daily, 5pm-1am.

La Fuente Lobby Bar
La Fuente Lobby Bar is located in the lobby of the Paraiso Beach Resort. Daily, 9am-1am.

La Cupula Lobby Bar
La Cupula Lobby Bar is located in the lobby of the Paraiso Del Mar Resort. Daily, 9am-1am.

La Perla Pool Bar/Swim-up Bar
Offering poolside and swim-up beverage service, La Perla is located at the Paraiso Beach Resort pool. Daily, 11am-5pm.

Las Olas Pool Bar/Swim-up Bar
Offering poolside and swim-up beverage service, Las Olas is located at the Paraiso Del Mar Resort pool. Daily, 11am-5pm.

Star Rock Cafe Disco
On-site disco. Daily, 8pm-1am.

Bar Theatre Fumoir (At Paraiso Beach/Del Mar Resort)
Live nightly shows and entertainment for the whole family. Features domestic-brand and premium-brand liquors and cocktails. Daily, 5pm-midnight.


This refreshingly blue pool extends throughout the resort. You won't bump into your neighbor here, because this pool is the largest in the area. Good news - two swim-up bars and Jacuzzis in the middle. If those white, sunny sands are calling your name, they're just steps away. Dreamy beach days forecasted just for you.



  • Swimming
  • Windsurfing
  • Catamarans
  • Kayaking
  • Snorkeling
  • Aqua gym
  • Aqua aerobics

Activities available at an additional cost:

  • Scuba Diving:
    No visitor should leave Mexico without exploring its world famous coral reefs. Our hotel facilities include a CDC, PADI, Gold Palm Resort diving center, run by Dressel Divers International. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons and a host of other water sports and activities. Its boats are specially designed to enable divers to set off directly from the hotel's private beach. The Dressel Divers International diving centers are members of PADI, although they also cater for divers belonging to any other organization or federation.


  • Aerobics
  • Shooting
  • Archery
  • Tennis
  • Beach volleyball
  • Billiards
  • Bocce ball
  • Football
  • On-site fitness center
  • Gymnastics.
Guests may golf at the Iberostar Playa Paraiso Golf Club located on the resort property. Meals and beverages enjoyed at the golf course are included in the all-inclusive plan.


Wi-Fi is available in the lobby and in the business center for an additional charge.


The hotel spa offers a variety of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Jacuzzis
  • Turkish Baths
  • Beauty Salon
  • Massages


Kids Club, for children ages 4 to 12, offers supervised games and activities, including drawing, reading, playing, watching films and making friends with other children from all over the world. The resort also offers live, family-friendly, evening entertainment. For teenagers between 13-17, the Teens Club also offers a wide range of activities.


A wedding planner will take care of everything, from the bride's bouquet to the groom's buttonhole, the cake and even the reservations for dinner in an a la carte restaurant. For specific wedding packages and services, please contact the resort directly.


Iberostar Paraiso Del Mar Resort is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen. The two sister resorts, Iberostar Paraiso del Mar and Iberostar Paraiso Beach, form one larger resort. A small train runs every 15 minutes, transporting guests around the facilities to the restaurants, lobby, rooms and even the shopping mall and modern spa that are part of the Paraiso.

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music

Environmental Levy Fee
The Municipalidad of Solidaridad in the Riviera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

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Room 1 Details:
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Choose a Vacation Package
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4 days, 3 nights
Travel Dates 10/18 - 12/20
Starting at $539 was $699

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Double Near Pool
6 days, 5 nights
Travel Dates 12/21 - 1/8
Starting at $1309 was $1849

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 1/31 - 4/11
Starting at $789 was $1189

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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