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Hotel Marina El Cid Spa & Beach Resort

Mexico - Riviera Maya

Our Rating
1-877-770-1838
4 Nights with Air from $539 All-Inclusive
Info Customer Reviews Questions & Answers

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mind ... More

Customer Rating 658 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.1
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"Wow! What a great trip! First off staff that went above and beyond and made a lasting impression on our family - Joaquin (waiter at the buffet) amazing person! He was beyond nice, attentive and caring!..." – Lindsayp
634 out of 754 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.1
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"Wow! What a great trip! First off staff that went above and beyond and made a lasting impression on our family - Joaquin (waiter at the buffet) amazing person! He was beyond nice, attentive and caring!..." – Lindsayp
634 out of 754 (84%) customers would recommend this product to a friend.
View From Our Room Cesar took this! View from our room Mexican night (wednesdays) sunrise at the infinity pool Swordfish dinner View from teh room Beach View Real view Luxury suite The large pool at El Cid View of beach from jacuzzi deck Pool Slide and Cliff Jump Hotel Balcony View from our room. Balcony shot Beautiful beaches towel sculptures view from our balcony Ventus Our walk to the beach one of the many pools Sunrise over the Ocean 2-22-17 From the pier feet in the white sand North Beach Pool Area El Cid beach No special occasion, just great service. Ventus at marina el cid view from our room Jacuzzi- hotel in background one of the pools (swim-up bar) Foam party Family pool Relaxing Bar & Lounge Balcony shot from other side of resort View From Our Room El Cid Resort Beach Beach Catamaran Building 15 4th floor beach front view Beach from the deck by the infinity pool Excursion Family Picture Beach view Looking at the way the rooms are set up, there will never be a room w/o a view of the ocean. Very nice. Building 15 first floor view Isla Majeres- sailing excursion view from our bacony My girls View from the plane view from our room singing birds Beach at El Cid Seaweed on beach EVERYWHERE Beach front view. Poolside pool View from our balcony, first level balcony view overlooking beach The lobby bar
All Customer Reviews
1-4 of 658 reviews. Sort by
October 18, 2018

Excellent


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New York
Age: 45-54
Travel: 1-2 trips/year

October 18, 2018
Not what I expected

To start off we arrived expecting to get a platinum ocean view room, nope they didn’t see that we had upgraded. Spent an hour trying to get in contact with cheap Caribbean to straighten out the error. Once that was accomplished went to our room which was nice and were told by the butler he would have some beer delivered to our room. That never happened. Also that evening when we came in to prepare for dinner we discovered there were no wash clothes and only two towels for the three of us. Go to dinner my daughter ordered fish fingers and was given cheese sticks. Go to sleep and the bed was way too soft. Next day we told the butler about all the issues we had the day before and he assured us they would get it right. Nope still no wash clothes had to call front desk still nothing so my husband finally went to the front desk and then they delivered us wash clothes. This night at dinner my daughter ordered chicken nuggets and when they came to the table they were still frozen!! So the waiter said he would get us some new cooked nuggets that took about 20 minutes by this time my lasagna was cold bc I am not going to eat my dinner in front of my six year old while she has nothing. We also still had not gotten the beer as promised so we went to platinum club and got our own. We ordered aromatherapy three nights in a row and never received this service either. On the day of departure we scheduled a butler to pick up our luggage at 4:45 so we could meet our car at 5:15. At 4:55 no one had arrived so we called the front desk. They told us they were sending someone at 5:00 they still weren’t there so we headed down with bags in tow. As we got off the elevator the butler finally arrived!! We will not go back here even though the price was great this experience sucked!!!


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Milton Florida
Age: 35-44
Travel: 3-6 trips/year

October 16, 2018
Nice,Great Staff but...

The rooms were fine, nothing special. The staff were very nice and helpful. The pools were okay but the only swim up bar is in the kiddie pool side and it didn't even have stools, plus it was pretty small. If you wanted to go to the adult only pool "plus a few kids" you either had to get out and walk to the bar or wait on the staff to come by. The food was better than average, but like most of the resorts, if you dont pay for the upgraded bracelet the only reservation times available are 5:30 or 9:30. Overall, it was a good value for the price but it is a "sleepy" resort, patrons are either 30 somethings with kids or 65+. Hope this helps!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Oklahoma
Age: 35-44
Travel: 3-6 trips/year

October 15, 2018
Beautiful resort

My sister and I got a free surprise birthday trip from our parents and the Marina El Cid did not disappoint! The room was gorgeous, the pool was amazing, the staff were all very nice and accommodating. Edson, Reuben and Antonio at the swim up bar were the best!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44

Room Information

Hotel Marina El Cid Resort features 350 guest suites located on five floors. All rooms have a balcony or terrace featuring ocean, pool, or garden view, as well as minibars and complimentary bottled water. Marble-appointed bathrooms include make-up mirrors. Room service is available 24 hours a day.

Room Details

Luxury Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Platinum Room
Hotel/Studio Unit Details

What's to Love

To get into the island groove, spend the day by the enormous pool and your evening at one of Hotel Marina El Cid Resort's many shows or classy bars.

 

What We'd Change

Hotel Marina El Cid Resort is located between Cancun and Playa del Carmen, so it's a good thing that there's plenty to do at this resort!

 

Why You Should Go

Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Audio-Visual Equipment ($)
  • Laundry Facilities
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Marina El Cid Spa & Beach Resort

Blvd El Cid Unidad 15

+52 99 88 72 89 99

Hotel Description

Hotel Marina El Cid Resort: Experience All-Inclusive Luxury

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mindless sitcoms, you know it's time for a vacation. Choose Hotel Marina El Cid in Riviera Maya, where you'll find those palm trees and blue ocean, as well as warm breezes and a private beach of lovely white sand ready for you to ease your restless mind.

This all-inclusive, oceanfront resort, less than 20 minutes from Cancun International Airport, overlooks Puerto Morelos National Reef Park on the Mayan Riviera, just a hop, skip and a jump from the charming fishing village of Puerto Morelos. Scuba divers and snorkelers can explore the off-shore reef that ranks as the second-largest in the world, while the water lovers find their sanctuary in the heated infinity pool or the 22,000-sq-ft, free-form pool, complete with a swim-up bar, cascading waterfalls, and in-water lounge chairs. A designated children's area hosts a network of waterslides to keep the kids happy, while the adult-only section features a spa tub, sun deck, and a Jacuzzi bar-and-massage area.

But to find the essence of relaxation, go no further than Scaramanga Bar and Lounge, where you can enjoy all-inclusive cocktails while swaying in rope hammocks or lying on plush mattresses on the warm sand. Visit Hacienda Arrecife, poolside, for classic Mexican dishes and 100-plus brands of tequila to keep you palate wet. If you are hankering for something a little different, wander into El Alcazar for gourmet Mediterranean fare, where an extensive wine cellar and delicacies, such as duck breast and beef filet prove irresistible.

Complete your daytime adventure with a dolphin swim before returning to your exquisite Junior Suite, with an ocean, garden or pool view, where you'll find yourself surrounded by contemporary decor and a mild Mediterranean palette of warm colors. Or, if your energy still abounds, just stop by for a change of clothes before taking to the Lobby Bar Cafe & Lounge for a night of live music.

This hotel is All-Inclusive.
Features include:

  • Buffet and a la carte meals
  • All domestic and imported beverages
  • Nightly entertainment and/or theme shows.
  • Daytime pool and beach activities.
  • Kid's club
  • Taxes and gratuities.


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Alcazar
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Mediterranean gourmet and alfresco dining on the terrace. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hacienda Arrecife
Type:
Mexican
Hours: Open daily; Dinner - daily, 6:30pm-10:30pm
Description: Casual, poolside restaurant with spectacular ocean views, serving a buffet of fresh Mexican cuisine for breakfast and lunch and a la carte specialties for dinner. More than 100 tequilas available. Reservations are required for dinner.

La Marina
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Fresh seafood and stunning sunset views with yachts from around the world. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Alhambra
Type: International
Hours: Open Daily
Description: Offering international buffet fare in a casual setting. The restaurant presents a wide variety of food and a different theme every day of the week.

Trattoria D'Gulio Cucina Italiana
Type: Italian
Hours: Open Daily
Description: Offers a delicious breakfast buffet in the morning and a la carte style gourmet Italian dining for dinner. Enjoy delicious authentic Italian dishes with an extensive selection of over 50 wines from Italy. Reservations are required for dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Cafe and lounge. Daily, 7am-1am.

Macondo Bar
Ocean deck bar. Open daily.

Swim-Up Bar
Premium-brand beverages in the pool. Daily, 9am-5pm.

Congo Bar
Premium-brand beverages at the pool and beach. Daily, 9am-7pm.

Scaramanga
Bar and lounge with hammocks and plush mattresses. Daily, noon-1am.



BEACH

Pristine, private beach, featuring white sand and the warm waters of the Caribbean. Dive at the Puerto Morelos National Reef Park, the second-largest reef in the world.

POOLS

Enjoy the refreshing heated infinity pool or the 22,000-sq-ft, free-form pool features activities, a swim-up bar, cascading waterfalls, diving pool, in-water lounge chairs, sun deck and children's area with slides.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Beach activities

Land

  • Spinning room
  • Treadmills
  • Yoga
  • Pilates
  • Tai chi
  • Tae-bo

Golf
The Hotel Marina El Cid Spa & Beach Resort offers effortless access to the best golf courses in Riviera Maya. The hotel concierge can arrange tee times for you at any one of the dozens of nearby courses, including:

  • Playa Mujeres Golf Club
  • Cancun/Riviera Maya Golf Club at Pok Ta Pok
  • El Camaleon Mayakoba
  • Hilton Cancun/Riviera Maya Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf
  • Riviera Maya Moon Spa & Golf Club
  • Playacar Spa & Golf Club


INTERNET

Hotel Marina El Cid Spa & Beach Resort provides a business center and wireless-Internet access in public areas for an additional charge.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge. Daily, 8am-5pm.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The El Cid Kids Club features a number of supervised activities for children ages 4-12. Daily, 9am-9pm. Activities include:
  • Spanish lessons
  • Cooking classes
  • Kayaking
  • Bike tours
  • Games


ADDITIONAL INFORMATION

Location
Hotel Marina El Cid Spa & Beach Resort is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
When traveling Feb 15-April 30, 2019, the minimum age to check-in at the hotel without an adult in the same room is 25 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort. The hotel strongly discourages spring break and multiple-student reservations.

Awards and Accolades
TripAdvisor has awarded its 2014 Traveller's Choice award to Marina El Cid Spa & Beach Resort in Riviera Maya for being featured as a Top 25 Family Hotel in Mexico for two consecutive years.



All hours, fees, amenities, information and services are subject to change without notice.
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