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Grand Oasis Tulum

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $1,759 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.8
Service
 
3.5
Beaches & Pools
 
4.2
Dining Options
 
3.2
Room Comfort
 
3.6
3.6 out of 5
"Everything about the Grand Oasis Resort was perfect! My husband and I went here as a get away for our 15th wedding anniversary. It exceeded our expectations! We have never been so pampered in our lives..." – brky
168 out of 261 (64%) customers would recommend this product to a friend.
Room view Adults only roof top View from pier Hammock provided by resort The Grand Side - our room was on the second floor Picture on the beach Beach Drink Stand You can book private dinners on the beach View from room #1 - Sian Ka'an Suite, floor 2 View from our room a view from our room bf and I at the pool with the view Room ocean view Dinning Buidling View from room #2 - Sian Ka'an Suite, ground floor Deck from room sunrise in paradise Beach photo with my special iPhone lens View from pier Shrimp Scampi from the Seafood restaurant View of Adult Only Pool from Our Room Grand Oasis beach View from the room Pool overlooking the beach
All Customer Reviews
1-4 of 233 reviews. Sort by
June 4, 2019
Grand Oasis was AMAZING

My girlfriend and I stayed here for 5 nights. Our room was great with an outstanding view of the ocean. The food was delicious. The staff does a great job and ensures you are satisfied with their services in all aspects. Beach was amazing. This resort is more family protected so we found ourselves next door or on the beach. Highly recommend especially if you have kids


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Denver, Co
Age: 25-34

May 19, 2019
Great time but it can be amazing

TULUM resorts is an excellent resort with a excellent location, extremely clean & comfortable, workers are nice and helpful. Three things they need to fix and change. The SIAN KA’AN beach club pool need to have more control on the birds around the pool. We kept getting attack by them around the pool bar only. The restaurant on the adult only kept deny entry to my husband because he had on linen short with a dress shirt. They have a policy “long pants only” for dinner restaurants. Some of the restaurants can improve they taste, however overall it’s a friendly, clean, comfortable, relaxing, room service was great, entertainment group was very good. Great bartender service all around the resort. Hope you all have a great time!

Great time but it can be amazing
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New york
Age: 25-34
Travel: 1-2 trips/year

April 22, 2019
Don’t waste your money

We will never be back. The worst service ever. They should stop calling this place “all inclusive”. Main buffet is closed 3 times a week and other 2 restaurants don’t have kids menus. Staff was annoyed if you asked for anything. Spoons were kept under the key, so if you wanna eat the soup, you had to beg for a spoon. Wet bars had no one working most of the time, and whenever they decided to show up, whatever you asked for they didn’t have.... not even a beer. We noticed some changes when some managers showed up, because staff actually started working. Food was the only thing that was good. Mini bar in the room was not restocked as advertised. I could go on and on, but I think you get a picture.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Bowling Green, KY
Age: 35-44
Travel: 3-6 trips/year

April 12, 2019
Really bad experience

Was there for spring brake( March 30th- April 6th 2019) with my daughter (10yrs) . Price for my daughter was same as for adult , maybe that’s ok. But only two restorans and buffet were options for a dinner, that’s mean or buffet or one of the two restorans. Menus in restaurants are not kids friendly at all. Poor service, bad selections on drinks if any available when you ask. Two days in a row tried two order a beer and no success. No beer in the bar. No slushies for kids ... Entertainment is zero. Really bad experience....


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Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Bowling Green,KY
Age: 35-44
Travel: 3-6 trips/year

Room Information

All 228 rooms are equipped with A/C, private bathroom, HD flat screen TV with cable, USB ports, coffee maker, minibar restocked every two days, 24-hour room service ($), bathroom amenities, hair dryer, and alarm clock.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean
Hotel/Studio Unit Details

What's to Love

Living large and chillaxing seaside where your feet melt into the soft, sugary sand .

Ogling at the vibrant, spectacular coral reef. Snorkeling gear is free, plus you can dip into the free snorkeling tour.

Stress-ousting, mind-melting spa services.

Trekking around Tulum and gazing at the view of hypnotic, crazy blue waves.

Hanging with the sea turtles at nearby Akumal. Splish splash.

Sending your little ones off to the Kids' Club for activities while you escape to Beach Chill Central.

 

What We'd Change

The resort is located about an hour away from the airport, but if you want to get away from it all, this is the place to be.

 

Why You Should Go

It's 60 miles from the airport - it's a drive, but when arrive, you'll be far away from the real world.

You can improve your game on two tennis courts. Love-Love.

There's yoga, pilates, water aerobics plus a gym/fitness center to keep your beach bod beachtastic.

For experienced divers, there's scuba on-site. If that's not your thang, there's fishing. Both for a fee.

Available Amenities

  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Spa ($)
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Medical Services ($)
  • Cigar Shop
  • Bicycles
  • Bicycle Rental
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Secretarial Services
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Business Services ($)
  • Sauna ($)
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Watersports Center
  • Sports Bar
  • Travel Agency
  • Tour Desk
  • Tennis Courts
  • Fitness Center
  • Beach Towels
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dining
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fitness Center
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Horseback Riding
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Oasis Tulum

Carretera Chetumal - Puerto Juarez Km 252

(770) 274-1821

Hotel Description

Grand Oasis Tulum: All-Inclusive, All-Amazing Gem Nestled in Eden

Off the beaten path. That's the phrase that most describes this crazy beautiful gem that's nestled away in luscious natural beauty. The delicious beach has an exquisite unusual shape that you'll love, and when you want to explore, you can check out the amazing coral reef. After that (or before, makes no difference), head to the pool for some serious relaxation. There's a Kids' Club where your little ones will squeal with excitement while you de-stress at the spa. Want more? The breath-stealing views alone are hypnotizing. You could sit in front of the dreamy water and crazy blue sky with a drink for hours and not even notice the time.

WHERE TRANQUILITY COMES NATURALLY



DINING

Grub, glorious grub. Where to start? Here's a sampling menu of flavors: traditional Mexican and American. Mediterranean, Italian and Japanese. And many other snacky places, breakfast venues and buffets. Even sushi. Dig in.

Dos Lunas
Type:
Italian cuisine
Hours: Daily, lunch and dinner
Description: Traditional Italian cuisine. Indoor dining.

Maki Taco
Type:
Mexican-Japanese Fusion
Hours: Dinner, daily
Description: Dine on delicious Mexican-Japanese fusion cuisine. Indoor and outdoor dining. Reservations required.

Arrecifes
Type: International Buffet
Hours: Daily, breakfast and dinner
Description: Enjoy an international buffet in an indoor setting.

Arrecifes Terraza
Type:
Snack Bar
Hours: Lunch, daily
Description: Enjoy snacks in an outdoor setting.

Akeru
Type:
Sushi Beach Bar
Hours: Lunch, daily
Description: Features fresh sushi in a casual outdoor setting.

Hacienda Sarape
Type:
Mexican
Hours: Dinner, daily
Description: Enjoy fine Mexican dishes with a casual, indoor atmosphere. Reservations required.

Hippie Chic Grill
Type:
Grill, tacos and tortas
Hours: Lunch, daily
Description: Serving a variety of light and delicious cuisine in an outdoor setting.

Bites & Terrace
Type:
Continental breakfast & snacks
Hours: Daily, breakfast and lunch
Description: Light meals in an indoor/outdoor setting.
Restaurant schedules and availability subject to change without notice. Restaurant reservations are made with the concierge at the resort.



BARS/NIGHTLIFE

It's always 5:00 somewhere, which means the drinks are on and flowing all over this blessed resort. You can find adult beverages in the lobby, on the beach, by the pool or in the restaurants. Here's to you, Beach Citizens.

Wet Bar
Open daily.

Sports Bar & Theatre
Open daily.

Bites & Terrace
Open daily.

Sarape Tequila Bar
Open daily.

Akeru Beach Bar
Open daily.

Coffee & Me
Open daily.

Coffee & Me at Lite
Open daily.

Havana Cigar Bar ($)
Open daily.

Lobby Bar
Open daily.

Splash Wet Bar
Swim up bar. Open daily.

Bar hours and availability subject to change without notice.

BEACHES AND POOLS

You've got direct access to one of the most aahh-some sandy spots in all of Mexico, Akumal Beach. But it gets sunnier: the coral reef is beyond epic. The pools aren't too shabby either. There are four glistening outdoor pools, even a kids' pool, to choose from. Jump in.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaks
  • Paddle boards
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Fishing ($)
  • Scuba diving ($)

Land

  • Tennis
  • Bicycles
  • Beach volleyball
  • Fitness center
  • Yoga
  • Pilates
  • Zumba
  • Multi-sport court

Golf
Guests enjoy preferred rates at several nearby golf courses.



INTERNET

Grand Oasis Tulum offers Wi-Fi throughout the resort for an additional charge. Grand Ocean rooms enjoy complimentary WiFi (2 devices per room).

SPA SERVICES

The brand new Sensoria Spa offers a collection of exclusive spa treatments that incorporate ancient and modern techniques with high-quality organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Therapeutic massages
  • Body scrub and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples treatments
  • Bridal services
Additional fees apply to spa services.

WEDDING/HONEYMOON

Grand Oasis Tulum offers destination weddings perfect for any celebration of love, whether it's a simple exchange of vows or a lavish party with family and friends. Choose from a variety of fully customizable wedding packages offering legal and symbolic ceremonies, including the complimentary O Remember package.

All guests celebrating their honeymoon or wedding anniversary receive VIP treatment and special amenities. To make your honeymoon extra special, choose from four honeymoon packages offering perks like spa discounts, room upgrades, private sunset dinners and more.



CHILD CARE

Grand Oasis Tulum features a supervised Kid's club for children ages 4-12. Certified in-room babysitting available for a fee.

KiddO Zone: Fully Supervised Kids Club

  • Ages 4-12 years old
  • Kids pool with slides, mushroom fountain, climbing iceberg and swim-up kids bar
  • Playground with trampoline
  • Mini sunbeds
  • Arts and crafts
  • Video games room
  • Indoor and outdoor games and activities


ADDITIONAL INFORMATION

Location
Grand Oasis Tulum is located 60 miles from Cancun International Airport (CUN) and a few miles away from Tulum archeological site and Akumal.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at Grand Oasis Tulum is 18.

Holy Week
In observance of Holy Week, some resorts in Mexico may put limits on the use of motorized water sports and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 6/24 - 8/20
Starting at $1759 was $1829
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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