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El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $939 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.2
Service
 
4.6
Beaches & Pools
 
3.8
Dining Options
 
4.3
Room Comfort
 
4.5
4.4 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
79 out of 97 (81%) customers would recommend this product to a friend.
Beach Front entrance to lobby View from room Room morning view. 3rd floor of building 6 Room service
All Customer Reviews
1-4 of 89 reviews. Sort by
July 17, 2019
Amazing Honeymoon location and getaway!

I can't say enough about how fabulous El Dorado Seaside Suites was! We can't wait to go back. Food and selections were incredible, room and hotel was beautiful! If you are looking for a large sandy beach with waves... then this is not the place for you. The pool and everything else was perfect.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: NY
Age: 35-44
Travel: 1-2 trips/year

June 18, 2019
So disappointed!

From beginning to end, El Dorado was a huge disappointment. Save your hard earned money and choose elsewhere. Although they knew this one particular building was having trouble, they put us in there. The floors were wet from humidity, it smelled of mildew and the bed was even wet. When we complained, they downgraded us as they said they had no other rooms available. You have to get up at 6 a.m. in order to get a seat at any of their pools as people put stuff on them to reserve. Stuck on a smelly, seaweeded beach. We were moved into a room where the lick wouldn’t work. More waiting around. Aweful. When we checked out night before and paid our bill to zero balance, the morning of departure they said we owed $45 and would not let us get into bus to airport till bill was paid. Save yourself aggravation and with me, tears on vacation. So many other wonderful all inclusive. Certainly not El Dorado Suites!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Florida
Age: Over 65
Travel: 3-6 trips/year

May 14, 2019
Couples Resort

I stayed at this resort because I was attending a wedding. That being said, this is a “COUPLES” resort. I was told numerous times by the staff - I was there alone (again, there for a wedding). The beach was VERY small and full of seaweed. The staff worked day and night to clean it. The food that I had (only eating at 4 places there) was not good. The room service food was horrible and the ones who took the orders for the room service were very rude. The staff around the pool area were very attentive and the cleaning staff were unbelievable (same with the shuttle service). The resort itself was nice looking. Being that it is a couples resort, it wasn’t too lively. They offered a lot of things to do at all times of the day but many were geared more for couples. We did go off of the resort most days for sightseeing and better, more authentic, food. The transport to and from the airport (Cancun) was timely though a huge process to set up getting back because I had to leave the resort around 3:00 AM to make it on time for my 6:30 flight - the resort is a good hour and fifteen minutes away from the airport. Being that I was there for a wedding, they did a beautiful job for the ceremony on the beach and the reception after.


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Pittsburgh, PA
Age: 25-34
Travel: 7+ trips/year

April 24, 2019
just my opinion on the place

it was nice and staff very nice but the place is just so spread out and I was really looking forward to the balcony pool for just laying out privately and getting some sun - but nope no sun on the pool at all and water was too cold- balconies are not private either- they say they have a lot of choices to eat but they are hidden so we didn't find them all till last day and still never found a few of them. it is a very beautiful place and well maintained. Rooms were very nice and restrooms were great- I am not one to complain but the food was not very good - service was great guess it just is not what we were used to. let me say again though very nice place but I would definitely recommend going in late summer - pools were very cold.


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Nacogdoches TX
Age: 45-54
Travel: 3-6 trips/year

Room Information

The 192 luxurious suites are elegant and bright, which offers all comforts and amenities needed for a pleasant and intimate haven. The contemporary suites feature oversized balconies or terraces, a king sized bed, two-person Jacuzzi, smart TV, air conditioning, ceiling fan and an iPod docking station.

Additional features include marble bathrooms with double sinks, separate glass-enclosed shower, bathroom essentials, safety deposit box, iron and ironing board, coffee maker, telephone and ample closet space. Each suite comes with a fully stocked and customized mini fridge with your choice of beverages and savory snacks.

Room Details

Ocean Front Swim Up Suite
Hotel/Studio Unit Details

Ocean Front Pool Swim Up Suite
Hotel/Studio Unit Details

What's to Love

The cabanas are sprinkled throughout the entire property, so you can lounge on the crisp, white beds along the beach, poolside or in the garden.

The crystal-clear water of one of the most breathtaking beaches in the world.

The gorgeous, expansive open-air Sky Terrace to host weddings and private events.

 

What We'd Change

It's about an hour and a half from Cancun Airport to El Dorado Seaside Suites on the Riviera Maya, but the drive gives you time to unwind and enjoy the beautiful scenery.

 

Why You Should Go

The resort offers endless opportunities for both relaxation and adventure.

Enjoy 10 restaurants serving a variety of delicious cuisine, and 11 bars for daily entertainment in paradise.

Get pampered in one of the largest spas in the Riviera Maya.

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Scuba Lessons
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • 10 Restaurants
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 11 Bars/Lounges
  • 24 Hour Room Service
  • Business Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Watersports Center
  • Wireless Internet
  • Tour Desk
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Km 95 Carretera Cancun - Tulum

+52 984 875 1910

Hotel Description

El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma: Adult Only Luxury

El Dorado Seaside Suites by Karisma is expanding to a new adults-only world surrounded by crystal blue water with a taste of luxury modern styling, romantic settings and full relaxation in paradise--perfect for an intimate escape. The resort retains that calming hideaway feel, with its whitewashed buildings tucked amid swaying palm trees and facing a sugary-sand beach.

Just minutes away, there are endless opportunities to discover one of the largest reefs in the Riviera Maya, archeological destinations, Eco parks, natural cenotes, sandy beaches and Mayan culture. The resort is only about a 90-minute drive from Cancun International Airport, and only a short drive away from Playa del Carmen and Tulum.

The 192 luxurious suites are elegant and bright, which offers all comforts and amenities required for a pleasant and intimate haven. Suites feature an oversized balcony or terrace, king sized bed, Jacuzzi for two, smart TV, air conditioning, ceiling fan and an iPod docking station. Additional room comforts include marble bathrooms with double sinks, separate glass-enclosed shower, bathroom essentials, safety deposit box, iron and ironing board, coffee maker, telephone, and ample closet space. Enjoy a fully-stocked mini fridge, customize-able with beverage choices and savory snacks.

Lounge in your beach cabana along the pearly sands knowing you don't have to move until you are good and ready. And when the grumble of your belly starts to drown out the lapping of the waves, have no fear. Your friendly beach butler is soon to arrive bearing a picnic basket of goodies, including afternoon champagne. If poolside luxury is more your thing, stake your claim on one of the two-story, slat-roof cabanas and spend the afternoon gazing at the shimmering waters of the resort's three sparkling freshwater pools--each with its own swim-up bar.

Don't worry if the tequila sunrises keep you partying until dawn, just retreat to your plush bed to catch 40 winks. If you make it to bed earlier, you can relax beneath the stars on your patio or balcony hammock. Honeymooners, grab your loved one for a signature beachfront sky massage in a traditional Mayan palapa overlooking the silvery Caribbean Sea. El Dorado Seaside Suites also offers yoga classes, if that's more your style. Afterward, retreat back to the suite for a luxurious soak in your personal Jacuzzi.

This hotel is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited local and select premium brands of alcoholic and non-alcoholic beverages
  • Mini bar restocked once daily with soft drinks, water and beer
  • Daily and nightly activity program with live music and shows
  • Live music and shows


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Arrecifes
Type: International
Hours: Breakfast - daily, 7am-11am; Dinner - daily, 5:30pm-10pm
Description: International cuisine served a la carte. With a great chef's menu, Arrecifes offers something for everyone in an elegant, air-conditioned atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Klay Talay
Type: Oriental
Hours: Daily, 5:30pm-10pm
Description: Guests will instantly love the impressive variety of Asian cuisine accompanied by house specialties, entirely unique to this part of the world. Here, you'll find a passion for creative, fresh and unique tastes made specially by the chefs.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Carreta
Type: Mexican
Hours: Daily, 5:30-10pm
Description: Gourmet Mexican cuisine and tequila tasting, featuring a menu with a grand variety of 20 tequilas, some made in-house.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Mia Casa
Type:
Contemporary Italian
Hours: Daily, 5:30pm-10pm
Description: Specializing in creative interpretations of traditional Italian cuisine and featuring a vast wine list, Mia Casa offers five-star service in either an indoor or outdoor setting.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Sandwicherie
Type:
Gourmet Snacks
Hours: Continental breakfast - daily, 6am-7am; Breakfast, 7am-10am; Snacks - daily, 11am-5:30pm.
Description: Wood-fired oven pizzas served to order, plus a selection of Angus burgers and gourmet bites among other Mexican "botana" preparations.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Culinarium
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 5:30pm-10pm
Description: Enjoy a perfect blend of international tastes, sights and smells from an extensive a la carte menu. Guests can arrive early for pre-dinner drinks with the wide selection of shaken margaritas.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Driftwood Gourmet Ocean Front & BBQ Corner
Type: BBQ
Hours: BBQ Corner is open daily, 7am-11am. Driftwood Restaurant is open daily, 12pm-3pm
Description: Located underneath the main pool, this restaurant offers a tasty variety of fresh menu options. Guests will enjoy fabulous views overlooking the ocean.

Seaside Market
Type: Buffet
Hours: Daily breakfast, 7am-11am; Dinner, 5:30pm-10pm
Description: Choose from a delicious array of buffet-style, international cuisine featuring creative salads, delicious main entrees, and irresistible home-baked bread and pastries. Explore food options from different parts of the world, brilliantly reflected by the chef.

Gourmet Pub
Type: Small dishes
Hours: Dinner, 5:30pm-10pm
Description: Created in the spirit of sharing, sample a wide selection of international fare, beautifully prepared and served in a relaxed, rustic setting.

Beach BBQ
Type: BBQ
Hours: Daily breakfast, 8am-11am; Lunch, 12:30pm-3pm.
Description: Enjoy a rotating menu of your favorite foods served with a gourmet flair and spectacular ocean views. The menu features paella, hamburgers, hot dogs, chicken and shrimp skewers fresh off the grill. Adults can also enjoy a tasty selection of international cocktails from the bar.

All hours are subject to change.

BARS/NIGHTLIFE

Las Guacamayas
Come enjoy cold Mexican beers, cheladas, exotic cocktails and aged tequila while listening to tropical music under a traditional palapa. Daily, 9am-2am.

Los Cotorros
Bar with swings located at the relaxing pool. Daily, 9am-11pm.

Arrecifes Swim-up Bar
Swim-up pool bar offering a variety of drinks. Daily, 10am-6pm.

Colibri Swim-up Bar
Swim-up pool bar offering a variety of drinks located next to Villa 35. Daily, 10am-6pm.

Gaviota Swim-up Bar and Lounge
This swim up bar and relaxation area is located in the heart of the hotel, where one can enjoy the sounds of the waterfall as well as singing birds. Daily, 10am-6pm.

La Cantina
This tequila bar features a wide selection of tequilas and is located inside of La Carreta Restaurant. Daily, 5:30pm-10pm.

Mezcalito
Located in the main lobby, this bar features the traditional Mexican liquor, Mezcal. Open daily, 3pm-11pm.

Driftwood Bar
This full Gourmet Inclusive premium bar serves a wide variety of cocktails (virgin available), fresh fruit-infused water and ice-cold beer. Located in the Infinity Section. Open daily, 10am-8pm.

Margaritas Bar
Choose between a tasty selection of flavored margaritas and other cocktails in a relaxing garden setting inside the Culinarium Restaurant. Open daily, 5:30pm-10pm.

Ocean Front Swim-up Bar
This full Gourmet Inclusive premium swim-up bar features a tasty variety of cocktails (virgin available) and ice-cold beer. Located at the main pool in the Infinity Section. Open daily, 10am-6pm.

Kanaloa Bar
Enjoy a laid-back atmosphere, while gazing into the twinkling stars and sparkling Caribbean Sea and sipping on a variety of cocktails. Open daily, 8pm-2am.



BEACH

Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One stretch is rocky and separate from the resort, but another section is white sand and swimmable. The resort's rock pier allows guests to walk out over the clear green water. Palm trees, cabanas and palapas dot the beach, creating a romantic atmosphere. Beach butlers see to your every need in addition to complimentary towels.


POOLS

The resort features five freshwater pools, some with a swim-up bar and a lazy river winding around the resort. Pool butlers see to your every need and for those craving a little adventure, complimentary scuba lessons are also provided.

SPORTS/ACTIVITIES

Water

  • Dive demo
  • Water volleyball
  • Aqua fitness
Available for an additional charge:
  • Snorkeling trips
  • Scuba diving trips
  • Kayaking
  • Snorkeling

Land

  • Fitness center
  • Volleyball
  • Tennis
  • Dance lessons
  • Yoga
  • Bingo
  • Bocce Ball
  • Black Jack
  • Darts Tournament
  • Horseshoe
  • Latin dance lessons
  • Million Goal
  • NFL Shots
  • Mezcal tasting
  • Name That Tune
  • Movie trivia
  • Movie time
  • Sauna
  • Soccer
  • Spanish lessons
  • Tequila tasting
  • Coconut painting
  • Towel figures


INTERNET

Enjoy complimentary Wi-Fi access throughout the resort.

SPA SERVICES

The resort offers a wide range of spa treatments and services for an additional charge. Please contact the resort directly for hours and information.
  • Aroma Body Scrub
  • Massages
  • Facials
  • Private and couples massages


WEDDING SERVICES

Named by Forbes.com as one of the most romantic resorts in the world, El Dorado Seaside Suites features many beautiful locations for your ceremony. If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

ADDITIONAL INFORMATION

Location
El Dorado Seaside Suites is located one hour south of Cancun International Airport (CUN), 25 minutes south of the nightlife at Playa del Carmen and 25 minutes north of the ancient ruins at Tulum.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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