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Dreams Riviera Cancun Resort & Spa

Mexico - Riviera Maya

Our Rating
1-833-870-6170
4 Nights with Air from $1,569 All-Inclusive
Info Customer Reviews Questions & Answers

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crys ... More

Customer Rating 241 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.5
4.4 out of 5
"Overall Resort – It was very well maintained, beautiful property and grounds, amazing Infinity Pool and gorgeous views. While they offer a lot of different activities throughout the day, we never parti..." – tropical40
243 out of 283 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.5
4.4 out of 5
"Overall Resort – It was very well maintained, beautiful property and grounds, amazing Infinity Pool and gorgeous views. While they offer a lot of different activities throughout the day, we never parti..." – tropical40
243 out of 283 (86%) customers would recommend this product to a friend.
Cabanna Bar Gorgeous beach view Infinity pool Hot December night Beach view from our personal pool Evening performance by the tenors! Dancing in the Dreams Lobby View from Infinity Pool See to believe! the beautiful rooms A beautiful morning at the pool Chichen Itza View from upgraded room Paradise do exist! Beautiful beach front from the beach looking at resort Preferred Club Oceanview with private jacuzzi Pool/Beach View Pool Area
All Customer Reviews
1-4 of 241 reviews. Sort by
October 6, 2018
Ehhhh

Resort is beautiful for sure but.... one restaurant was under construction so it was closed. Another is listed as a restaurant and it’s really just a walk up buffet. Beds weren’t incredibly comfortable and you need to pay for cabanas so... the chairs st the pool are incredibly crowded but the cabanas are empty. Bring bug spray Drinks seemed very watered down will spend more for a five star resort.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Buffalo
Age: 25-34
Travel: 1-2 trips/year

September 22, 2018
Dreams Riviera Cancun Resort and Spa

Two words... NEVER AGAIN. Issues with A.C.. Had to have maintenance to check A.C. as it would no cool below 75 degrees. Each time they stated "fixed"; however, it was not fixed at all. Ceiling fan had to be ran the entire time. Room service called once. Food arrived luke warm. Fries soggy. Cheeseburger was not "hamburger", unsure of.what it was but had terrible taste. Room keys would not work. Walked to lobby to get them reactivated. Went back to room and they still would not work. Maintenance came, battery in card reader had to have batteries replaced. Mini bar in room was not stocked daily. Had to call for airplane alcohol bottles as well as sodas each day. Upon arrival, our tub was dirty. Obvious dirt and smudges noted as well as multiple hairs noted in tub. Had to call to get it cleaned. The $200 credit we had came as $20 to $40 coupons. No more than 1 coupon could be used towards any particular excursion or "extras" that we wanted which left the out of pocket cost for us ridiculously expensive. The mixed drinks we got at the outdoor pool bar as well as the bars outside were horrible. The Mojitos tasted like straight sour mix only. The other drinks we ordered were decent however, you could not tell there was alcohol in tjem at all. Most importantly, we were "PREFERRED CLUB MEMBERS". I saw no difference in our service versus the service the regular guests received other than the extra money we paid for.the trip . DON'T GO!


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Overall Rating: 1
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: NC
Age: 45-54
Travel: 3-6 trips/year

September 9, 2018
Great Purchase

Lots of Seaweed at the beginning of beach. Water is horrible Other then that I have no complaints. Service was great.. I would def recommend and if I were to visit again. I would stay at dreams


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Staten Island, NY
Age: 35-44
Travel: 1-2 trips/year

August 31, 2018
Best Resort ever

I was upset that we didn’t get to stay in one of the rooms that had a pool and Jacuzzi. But after seeing our room I wasn’t as upset cause it was just as nice. The food I didn’t like so much. The Hibachi restaurant had the best food and also World Cafe. Th service at world cafe was excellent. I meet a lady from World Cafe name Luisa. She was extremely nice! For example my 5 year is a picky eater. Every time we travel we have to pack her favorite food which is mac and cheese, the ones in the disposable bowl. I had to ask Luisa to put it in the microwave for me. At first she didn’t know what it was. I had to explain it to her and also direct her on how to prepare it. She did it with a smile and on face. She went above and beyond for my family and I. Overall the service was super!! It is by far one of the best resorts I have ever visited in Mexico. I can’t wait to come back again.

Best Resort ever
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Pennsylvania, PA
Age: 25-34
Travel: 1-2 trips/year

Room Information

Dreams Riviera Cancun features 486 Premium Rooms and Suites that are tastefully decorated in contemporary Mexican style with marble floors and finely appointed luxury amenities. Each room has a spacious terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.

Also available is the Preferred Club section, where guests can enjoy national and international newspapers, private relaxing areas, concierge service and a private outdoor Jacuzzi.

Room Details

Premium Deluxe Tropical & Garden View
Hotel/Studio Unit Details

Premium Deluxe with Plunge Pool
Hotel/Studio Unit Details

Premium Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View & Pool Front
Hotel/Studio Unit Details

Preferred Club with Plunge Pool
Hotel/Studio Unit Details

Preferred Club Ocean Front Honeymoon Suite (Adults-Only)
Hotel/Studio Unit Details

Preferred Club Ocean Front Master Suite
Hotel/Studio Unit Details

Deal of the Day ROH (Non-Refundable)
Hotel/Studio Unit Details

Deal of the Day Preferred Club ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

The rejuvenating champagne and icy cool towels for your descent into beachy wonderfulness.

Alluring octagonal-shaped suites with marble baths - 70% offer aahh-some vistas of turquoise.

Most of ground floor rooms offer an exclusive outdoor plunge pool. Plunge away.

The intimate wine cellar with international premium vino.

Cushy bathrobes and slippers, and turndown service each night with chocolates. Sweet.

Explorer's club (kids 3-12) with a planetarium and pyramid-shaped climbing wall.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Swimming with the dolphins nearby. You don't have to be a kid to love this.

The Water Lily After-Sun Soothing Wrap and Relaxing Moon & Star Massage. Melt.

Seaside dining with only a candle and the stars to light up your night. (A fee for this, but life is short).

 

What We'd Change

The beach on this part of the Riviera Maya can be a bit weedy, but with 3 heated pools and world-class diving and snorkeling nearby, who cares?

 

Why You Should Go

It's 20 minutes from the airport - you'll be chillaxin' in no time with a cocktail.

The world's second largest barrier reef is just offshore. Snorkel & Scuba Central.

Upgrade to the Preferred Club, get better rooms, complimentary access to hydrotherapy and more.

Connecting rooms are available, so it's great for families.

Complimentary green fees at the nearby Grand Coral Riviera Maya Golf Club until April 30, 2017. Fore!

You can cuddle up on a beach blanket for a movie under the stars.

The beachfront wedding gazebo has killer views of teal.

Play some tennis then cool off with water polo.

Hop on Hobie cats, kayaks and sail boats.

Dance lessons, Mexican Bingo and biking. That's a fun threesome.

Check out bocce ball, billiards or for more vigor, soccer and football.

Jump on the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Soccer
  • Ping Pong
  • Bicycles
  • 9 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Massage ($)
  • Spa Services ($)
  • Catamarans
  • Handicap Room Available
  • Room Service
  • 24 Hour Room Service
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Tour Desk
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Euro-bungee
  • ATM/Banking ($)
  • Fishing ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Chichen Itza and Coba Ruins
  • Dining
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Nightlife
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Riviera Cancun Resort & Spa

Carretera Federal 307, Chetumal - Puerto Juarez

+52 99 88 72 9200

Hotel Description

Dreams Riviera Cancun Resort & Spa: Unlimited Luxury on the Luxurious Riviera

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crystal clear waters. Your kids, climbing on a pyramid-shaped climbing wall in the warm Mexican sun. You look up at the palms that shade you, then glance at your watch. Yes, it's that time. Time to refresh your drink. And continue doing that delicious nothing that you came here for.

Yes, life is good.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
  • NEW in 2018: "LOVE" sign where guests can add their own lock of love, inspired by the padlock bridge in paris.


DINING

This is Grub Goodness, and you'll love all these spots: international cuisine, Pizzeria, Pan-Asian fusion, Italian, fresh seafood in a seaside setting, a grill with steak and roasted specialties, French (adults-only), and the Coco Cafe for premium coffee and sweets for your requisite vacay self-spoiling. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. And, new in 2018 the Chef's Garden grows fresh herbs and vegetables directly on the property, which are incorporated into all culinary experiences. It doesn't get fresher than that!

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Mediterranean and Italian cuisine.
Dress Code: Long trousers for men.

Bordeaux
Type:
French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant with a wine cellar. The French cuisine is served in a romantic setting.

Himitsu
Type: Pan-Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Pan-Asian cuisine.
Dress Code: Long trousers for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Air-conditioned or rooftop, a la carte restaurant featuring delectable Mexican cuisine.

Oceana
Type: Seafood
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5:30pm; Dinner - daily, 6pm-11pm
Description: Serving a la carte snacks, lunch and a la carte dinner of fresh local and international seafood specialties.

Seaside Grill
Type: Steakhouse
Hours: Dinner - daily, 6pm-11pm
Description: A la carte steakhouse grill restaurant.

World Cafe
Type:
Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Air-conditioned, buffet restaurant featuring a variety of local and international cuisine.

Coco Cafe
Type: Snacks
Hours: Daily, 11am-4pm
Description: Enjoy coffees, teas, pastries and deli snacks throughout the day.

Barefoot Grill
Type: Grill
Hours: Daily, 12:30pm-4pm
Description: Enjoy light lunch specialties in a casual and relaxed outdoor setting.

Dining Program
The Sip, Savor & See package is now available at Dreams Riviera Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

The top-shelf libations for your party pleasure are ready and waiting for you at six hoppin' bars: lobby, beach, poolside, swim-up, and for something different, there's the music lounge and spa, where you can get healthy stuff to counteract all that delicious alcohol.

Rendevous Lobby Bar
Located in the main lobby, offering international and national drinks, including tropical drinks and wait staff. Daily, 9am-1am.

Manatees
Swim-up bar. Daily, 10am-6pm

Barracuda Bar
Beach bar. Daily, 10am-6pm.

Desires Music Lounge
A sports bar featuring two unique terraces, serving international and national beverages. Daily, 6pm-1am.

Show Time Bar
Located next to the theater, serving beverages before, during and after the show. Times vary.

Sugar Reef Bar
Located by the pool, serving snacks and drinks during the day and early evening. Daily, 10am-6pm.

Revive Juice Bar
Serving delightful juices, fruits and healthy snacks during the day at the spa. Daily, 9am-1am.



BEACHES AND POOLS

Chillax under the palms on this white-sand wonder beach. Should you want a break from the sand, there are three heated pools: an epic infinity pool, activities pool, and one for the kiddos. The pool has floats. Float on, Beach People.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Sailing
  • Catamarans
  • Beach volleyball
  • Ocean trampoline
  • Water aerobics
  • Water Polo

Available for an additional charge:

  • Dive clinic
  • Scuba Diving
  • Sport fishing
  • Swimming with Dolphins
  • Windsurfing

Land

  • Jogging
  • Euro-bungee
  • Climbing Pyramid
  • Movies on the beach
  • Football
  • Soccer
  • Yoga
  • Cooking, cocktail, dance and Spanish lessons
  • Bocce ball
  • Biking
  • Billiards

Golf
Dreams Riviera Cancun guests can enjoy golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club, both located nearby.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia offers hydrotherapy and indigenous treatments to create a refreshing, invigorating and peaceful experience for an additional charge. Daily, 8am-8pm.

Spa amenities and services include:

  • Massage and body treatment cabins
  • Exfoliation treatments
  • Facials
  • Steam room and dry sauna
  • Swiss showers
  • Hair and beauty salon, manicures and pedicures
  • Daily newspapers and magazines


CHILD CARE

The Explorer's Club, included in the Unlimited-Luxury® privileges, offers supervised child care for kids ages 3-12. Daily, 9am-10pm.
  • Large, secure playground area
  • Ocean trampoline
  • Arts and crafts
  • Video games
  • Big screen movies under the stars


WEDDING/HONEYMOON

Dreams Riviera Cancun offers a variety of wedding packages. Let the resort's wedding coordinator take care of all the details while you rest, relax and play. Please contact the resort directly for more information.

SMALL DOGS WELCOME

For a $65 fee at all Dreams Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



Location
Dreams Riviera Cancun is located 25 minutes south of Cancun International Airport (CUN) and is situated along a stretch of a natural, white sand beach in the Riviera Maya.

Check In/Check Out
Check-in: 3:00pm, Check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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(800) 915-2322
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