Search
Deals
Cruises
Get Help
Call Us

Dreams Puerto Aventuras Resort & Spa

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.9
Service
 
4.3
Beaches & Pools
 
3.6
Dining Options
 
3.6
Room Comfort
 
3.9
3.9 out of 5
"I can not say enough about the Staff. They were so accomodating to us. This hotel met our every expectation. The Fire and water show was amazing. There was always staff walking around to refill a drink..." – TR136
455 out of 651 (70%) customers would recommend this product to a friend.
natural rock pool Dreams Puerto Aventuras main pool Rusted lamp Pool area Beach right in front of hotel Amazing view View from our hotel room Amazing salmon Sunrise at 6 am Room Tulum Beach Ocean view Our view from room-Dreams sunrise Presentation of desserts, yum! Portions of food were small Carlos Riviera Maya drinks by the Ocean Pool part of the beach How can you not love that sunrise? Explorer's Club activities Room curtains. Rappelling Sunrise Cliff Jumping Dolphin Push SO FUN Pool down 4 days Kids having fun on the beach ocean view Constant_Seaweed Our favorite bar SEAWEED view from our cabana bed This was the beach Dreams Puerto Adverturas Resort & Spa -Beach Beach Original price vs adding their own price Blocked view Room with a view! Salt water pool Best trip! view from room SEAWEED view from r room Anniversary Dinner Pool on Adult side Sunrise Original price being crossed off and relabeled View from Balcony Movie on the beach Fun activity on the ocean Ocean side MORE SEAWEED Daily dolphin show relaxing 11/15 Dreams Puerto Aventura Resort
All Customer Reviews
1-4 of 558 reviews. Sort by
July 12, 2019
Okay value for the money

You get what you pay for. Not the highest standards in service but once we received our room, the accommodations were nice. Unfortunately, no one told us we could have waited the several hours in the air conditioned, private lounge with drinks and hors d'oeurvres for "preferred" guests. We discovered the lounge on our own which was unacceptable. We have had better food at other resorts but it was ok. The sushi restaurant was very good. The only redeeming factor was that this resort is located within the gated and guarded community of Puerto Aventuras. We ventured out every evening and had a blast shopping, meeting locals, eating and drinking locally. You don't have access to this at other resorts. The spa was good (I had a wonderful massage) but there was not a single other soul there for services which was sad. I guess that's why the steam room and sauna were so tiny - no need. Through no fault of the resort, there was a ton of seaweed but they had men working tirelessly to rid the beach and lagoon of it! We reserved and paid for a cabana bed for three days. Although we were told by our private concierge (who was usually MIA from the desk) that towel and service would be provided, we always had to supply our own towels and many times hunt down drinks ourselves. Lastly, I am not a fan of the trickery with the Cheap Caribbean cash to use at the resort. You have to spend extra money to use the "cash" which is silly and misleading. Don't bother offering something it requires inquiries and fine print.

Sunrise at 6 am view from our cabana bed
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Atlanta, GA
Age: 35-44
Travel: 3-6 trips/year

July 12, 2019
DON'T GO IF YOU WANT TO ENJOY THE BEACH

I was so excited to return to Rivera Maya for the second time, but we were so disappointed in this resort. The beach is completely unusable at this time because of the seaweed that is unfortunately affecting the whole area. However, what is not visible in the pictures of this resort is the beach is a very small inlet, making the seaweed completely take over the water. It was unusable. The bathrooms in the rooms also don't have doors making the water from shower go everywhere! it was very slippery and very dangerous. Their were many positives of this resort!! The staff was amazing, everyone was so nice and so willing to help with everything. The food was delicious and drinks were great! The(but crowded since no one goes to the beach) If the beach is not your thing, then this resort would be fine. Otherwise, I would strongly recommend looking closer to Cancun.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
2.0
User Image

From: VA
Age: 25-34
Travel: 1-2 trips/year

July 9, 2019
Extremely family friendly.

We didn’t have kids with us on this trip and would have rather stayed somewhere else. This had an adults only side. But the kids and teens still frequented the area. The hotel rooms were nice and clean. Housekeeping came in daily and even did a turn down service at night. The food wasn’t great, do-able but not great. If anything I recommend the italian restaurant or room service. Our room was RIGHT ABOVE the Desires bar/club and from 11-1am the music would be thumping and loud til the point where I could here exactly what song they were playing. Service and staff were what made this hotel great. They were very friendly and accommodating to all your needs right away. A1 service. Overall, you get what you pay for but probably would not stay here again.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
User Image

From: Columbus, OH
Age: 25-34
Travel: 3-6 trips/year

July 3, 2019
Keep everything in safe

My sons iPhone was taken from our room. We notified them and they kept trying to act like we were lying. So we pushed even harder and the lady by the name Ruby said she was the manager and brought us a sheet of paper that had a list of every time someone entered our room. I honestly think she thought she was proving that no one entered our room UNTIL my husband looked at the times and it did show someone entered our room at 2:28pm. We were not picked up from the Omni hotel until 2:30pm. They finally looked at security camera and saw us coming in AFTER 2:30pm. Even after that they still did nothing. Well they granted us a late check out. Seriously. You can’t leave your room in fear of someone coming in. Very disappointed with the management team. They should have paid for the phone especially after viewing the security camera and looking at when someone entered our room.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Dallas Texas
Age: 45-54
Travel: 3-6 trips/year

Room Information

Dreams Puerto Aventuras features 305 luxurious guest rooms and suites offer magnificent views of the turquoise Caribbean Sea or the marina. Each room comes appointed with satellite TV, a balcony or patio, daily restocked mini-bar, full-sized baths with showers, concierge and 24-hour room service.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Deluxe Dolphin View
Hotel/Studio Unit Details

Family Deluxe Pool View
Hotel/Studio Unit Details

Family Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Dolphin View
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Deal of the Day Room (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

The sparkling champagne and icy towels that clear out your travel cobwebs.

Swimming with the darling dolphins at the Dolphinarium. (They kiss & handshake, too).

The suites with swoon-worthy views of teal waves, dolphins or manicured gardens.

The comfy beds and even comfier bathrobes and slippers.

Turndown service each night with chocolates. Sweet dreams.

The private white sand beach with the 30-person Jacuzzi. Woot!

Explorer's club (kids 3-12) with everything from sand castle contests to Plant a Tree & Corn Harvest Project.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Treatments like the Post-Sun Exposure Soothing Facial and Chocolate Body Wrap. Delish.

The Stargazing Rock 'n Roll party. Aahh-mazing stuff.

Dining by the ocean with only the stars and candles to light your night. There's a fee, but life is short.

 

What We'd Change

The resort's beach offers shallow waters so, while you won't be wave-surfing here, bring your snorkel gear and splash into the crystal-clear waters and explore the amazing coral reefs.

 

Why You Should Go

It's 60 miles from the airport, but once you get there you'll be glad you're tucked away.

Upgrade to the Preferred Club, get free access to wet areas of the spa, afternoon hot and cold hors d' oeuvres, and more.

To take in some antiquity, the majestic Mayan ruins of Xcaret and Tulum are a fun excursion.

It's only 15 minutes south of the beautiful Playa del Carmen.

You get a complimentary round at the Riviera Maya Golf Club through Dec. 23, 2017. Schwing.

Rent a scooter/moped and do some exploring.

Set sail with Catamarans, windsurfing, snorkeling, sailboats and kayaks.

Channel your inner artiste with painting and ceramics.

Check out the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Work on your beach bod with aerobics, water aerobics and yoga.

There's Intro to Scuba in the pool - FREE!

Mix things up with dance, cooking and Spanish lessons. Learning is fun, even on vacay.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Roll-Away Bed (on request)
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Spanish Lessons
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 5 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • Spa ($)
  • Yoga
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • DVD/CD Player
  • Watersports Center ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Evening Entertainment
  • Euro-bungee
  • Ocean Trampoline
  • Dive Shop ($)
  • Tennis Court(s) ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Puerto Aventuras Resort & Spa

5 Carretera Chetumal

+52 98 48 75 3000

Hotel Description

Dreams Puerto Aventuras Resort & Spa: Dive In and Swim with the Dolphins

Put yourself here: you are in the Yucatan peninsula on a pristine beach perched under a palapa working on some serious relaxing. Your kids are busy as bees building a sand castle. You look out to a teal ocean, no cares in the world, and know you could stare at these blue hues forever. Soon you and your young ones will head over for a meeting with some important friends - the dolphins, at which point the magic will begin.

But here, the magic never stops.

Dreams Puerta Aventuras Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

There are six spots to please and tease your taste buds: continental cuisine buffet-style, delectable Mexican, international specialties, grill with steak and other specialties, Italian, fresh gourmet seafood, a grill with a snack bar and brick oven for pizza, and of course, Coco Cafe for those teas, coffees and pastries you must have on vacay. Nom nom nom. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6pm-11pm
Description: Air-conditioned buffet restaurant serving a variety of international dishes. Theme nights.
Dress code: Casual. No sleeveless shirts for men.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: Air-conditioned a la carte restaurant. Outdoor service available on the terrace.
Dress code: Casual. Long pants for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description:
A la carte restaurant.
Dress code: Casual. No sleeveless shirts for men.

Oceana
Type: Seafood
Hours: Daily 6:30pm-11pm
Description: Adults-only, a la carte restaurant with views of the marina.
Dress code: Casual. Long pants for men.

Seaside Grill
Type: Grill
Hours: Lunch- daily, 11am-5pm; Dinner- daily, 6:30pm-11pm
Description: Beach-side restaurant with terrace serving burgers and hot dogs.
Dress code: Casual. No sleeveless shirts for men.

Gohan
Type: Sushi
Hours: Daily, 6pm-11pm
Description: Stop and grab some sushi at this a la carte sushi lounge.
Dress code: Casual

Barefoot Grill
Type: Light fare
Hours: Daily 11am-6pm
Description: Burgers and hot dogs served beach side on outdoor terrace.
Dress code: Casual

Sip, Savor & See
The Sip, Savor & See package is now available at Dreams Puerto Aventuras Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

At these five bars, every hour is happy: beachside, swim-up in the adults-only pool and a swim-up by the family pool. Plus there's a sushi bar and a nightclub/music lounge where you can get your drink on.

Manatees
Swim-up bar. Daily, 10am-6pm.

Sugar Reef
Poolside swim-up bar. Daily, 10am-11pm with swim-up service from 10am-5pm.

Barracuda
Beachside bar. Daily, 11am-5pm.

Desires
Sports bar with lounge ambience. Daily, 6pm-1am.



BEACHES AND POOLS

The epic, private beach has a 30-person Jacuzzi and palapas for your chillaxing pleasure. And there are two gorgeous, refreshing pools, one of which is adults-only. Life is good.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Windsurfing
  • Introductory scuba lesson in the pool
  • Catamaran sailing
  • Ocean trampoline
  • Water aerobics

Available for an additional charge:

  • Dolphin Discovery
  • Swim with Dolphins Experience

Land

  • Euro-bungee
  • Beach volleyball
  • Bocce ball
  • Dancing, cocktail-making, cooking, Spanish and other classes

Available for an additional charge:

  • Tennis nearby
  • Painting and ceramics

Golf
Dreams Puerto Aventuras Resort & Spa guests can enjoy a complimentary round of golf at Riviera Maya Golf Club. Fees apply for premium tee times and cart fees.
Dress Code:
Men: Collared shirts and mid-thigh (non-denim) length shorts.
Women: Appropriate golf attire, no bathing suits.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Puerto Aventuras Resort & Spa offers world-class spa services providing the ultimate in pampering for an additional charge. Services include:
  • Body treatments
  • Relaxation area with fountain and fresh-fruit juice bar
  • Steam bath
  • Sauna
  • Outdoor Jacuzzis
  • Outdoor massage palapas
  • Facial treatments
  • Full-service beauty salon
  • Soothing, indoor massage rooms
  • Teens' and kids' spa treatments


WEDDING/HONEYMOON

The resort offers a variety of wedding services and honeymoon packages. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club at Dreams Puerto Aventuras offers supervised activities exclusively for children 3-12. Daily, 9am-10pm. Activities include:
  • Sandcastle competitions
  • Arts and crafts
  • Big-screen movies on the beach
  • Ocean trampoline
  • Climbing wall
  • Euro bungee
  • Game room
  • Large playground with tree house
  • Weekly campout adventure


SMALL DOGS WELCOME

For a $65 fee at all Dreams Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Dreams Puerto Aventuras is located 15 min south of Playa del Carmen in Puerto Aventuras, on a private beach north of the Mayan ruins of Xcaret and Tulum; 60 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room category you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Garden View
- or -
Choose a Vacation Package
and Save More!
More
5 days, 4 nights
Travel Dates 8/11 - 12/22
Starting at $619 was $2819
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
$200 Instant Savings More
5 days, 4 nights
Travel Dates 12/23 - 12/31
Starting at $1279 was $2459
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 1/1 - 4/11
Starting at $739 was $1549
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts