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Surrounded by lush mangrove forests and hugged by tropical flora, this Beach Eden has three-story villas with palapa roo
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Surrounded by lush mangrove forests and hugged by tropical flora, this Beach Eden has three-story villas with palapa roofing waiting to receive your weary bod. Feel like soaking up some sand therapy at the beach or hitting the dreamtastic pool? Thinking about a soothing hot stone massage or a rowdy stint of beach volleyball? No matter what you choose, the grub, drinks, water sports and all the other unlimited vacay goodness, this escape-haven delivers. When might we expect you?
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"My husband and I spent months looking at this site trying to find out the best place to go but still within our budget. We were celebrating our 15 year anniversary and wanted it to be special. We decid..." – ryankimm
388 out of 459 (85%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.3
Service
4.3
Beaches & Pools
4.5
Dining Options
3.8
Room Comfort
4.0
"My husband and I spent months looking at this site trying to find out the best place to go but still within our budget. We were celebrating our 15 year anniversary and wanted it to be special. We decid..." – ryankimm
388 out of 459 (85%) customers would recommend this product to a friend.
All Customer Reviews
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August 17, 2019
Great vacation!
This has been my third trip to the Cancun/riviera maya area in the last 2 years. This resort was definitely one of the best and I would stay here again. Our only real complaints were out of the hotels control and they were very friendly and accommodating! The pool area is beautiful and they had lots of activities if that’s what you’re into or quiet areas to read a book. The beach was pretty but had lots of seaweed (the workers were out there every day cleaning it up though). The beach is also fairly large, had palm trees with shade and quiet, chairs in the sun, a volleyball court, various other activities, and despite some seaweed the water was rejuvenating! They had nightly shows and a beach party one night and all of the workers were very enthusiastic and comical. The bartenders were phenomenal, they remembered our faces and our drink orders and would make us fun shots and colorful drinks! One downfall to the bars is the law is that they cannot serve alcohol before 11am! No bloody mary’s Or mimosas with breakfast but the phenomenal service after 11am at the bars made up for it! The food was very flavorful, different than the USA (that’s to be expected, it’s a different country) but still very good! Only complaint food wise was that there is nothing but room service (for priveledged members, which we were not) after 10:30! So no late night munchies! The rooms were very nice and even though we had a garden view we still had a patio with plants to see! The maids stocked the fridge, restocked towels, and left towel animals and chocolates. Overall I would give this resort a 4.8/5 and will be back in the future!
From:Springfield IL Age:19-24 Travel:7+ trips/year
August 14, 2019
Very nice vacation
We stayed at the catalonia playa maroma last week. When we arrived we were greeted with a welcome cocktail. Our room wasn't ready so we went to the buffet for a bite. Great selection for breakfast and lunch and very delicious. (We didn't have dinner there) The resort is beautiful....you feel like you are walking through the forest and there are monkeys and coatis running around. Our room was beautiful. Make sure you don't leave any electronics out or they will not make up your room. There are 5 restaurantsto choose from.....the spanish and japanese were awesome. The grill and Italian restaurants weren't that great. We didn't bother going to the mexican because we wanted to go to the Japanese again. There is a crepe restaurant and also a coffee shop. So there is plenty of variety. The service at the restaurant, pool and beach is very good. The pool is very nice with plenty of seating and umbrellas and also beds. The beach is beautiful with white sand and plenty of palm trees. The only downside is the seaweed makes the water look dirty. The hotel tries to clean up the seaweed but it is never ending task. Would definitely recommend this resort.
From:Staten Island, NY Age:55-64 Travel:3-6 trips/year
August 5, 2019
Best trip ever
We went On this trip to celebrate my daughters high school graduation ! We loved this resort ! The food options were amazing & the staff was very friendly ! The wildlife on the resort from the monkeys & iguanas in the trees along with the photographers with parrots to take pics with only added to the experience ! The beach wasnt the best due to the seaweed ,but with the pool size and set up we forgot about the beach ! Everything about this resort was perfect ! I will be back with my entire family the next time I visit !
From:Fort Wayne ,Indiana Age:25-34 Travel:1-2 trips/year
July 27, 2019
Good hotel for the budget people and very relaxing
What we like about the hotel is the jungle type theme. Very relaxing when walking between lobby and pool area. We even enjoy seen the wild animals.
Pro:
Big rooms and very clean
Alcohol drinks were good. Especially the margaritas.
Staff were really friendly and saying Hola all the time.
Entertainment was good at pool, at night with daily show and disco
Security is good. Two gate to get inside the hotel area.
Pool was good and big. Two bars around. One inside and one outside.
Cons:
Food was OK in the buffect area. Not a big deal but at least you won't be hungry.
Taco stand we didn't like it. Had no flavor.
We had a strawberry flavor milkshake and tasted like medicine.
Only pepsi product which the Pepsi was the only one that tasted good.
We only did the Italian A la carta and it was ok. Food was good but appetizer they only give you one piece of tomato bruschetta.
People beach toweling around the pool. They put the towel in the chair and walk away for all day not letting someone else use the chairs.
Please note the beach was nice and clean except for the sargasso. Which is not really the hotel fault. We even have the same issue back at home.
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Catalonia Playa Maroma or help someone else answer theirs.
Can you answer these questions?
60 questions, 267 answers.
Does the price vary day to day for each trip?5 answers
One day it may be $20.00 more per person to fly and the next day it would be $200.00.
8 years, 103 months ago
Steve
In short, yes - prices can vary depending on the day.
Some resorts charge a higher rate for travel on the weekends, and airfare can definitely fluctuate depending on your dates of travel. Holiday travel (Christmas, Easter, Spring Break, even President's Day weekend) is much more expensive that other times of year. It can also be more expensive to travel on the weekend versus traveling during the week.
KateCC
Because of business travel, usually flying on Fridays and Mondays are more expensive. Weekends also cost more because there are less flights. We have found that Wednesdays and Thursdays have the best prices.
CheapCarribean will compare prices for you by the way.
giantfan
What type of trips? We booked excursions with Olympus Tours and the prices were fabulous.
Krys
Depends on where (distance) you are coming from. I've never seen an extreme difference, seems like if you are coming from the west coast, the flights aren't as frequent and SFO standards are different than other airports, causing the inflated price. Not fair!
ulrieri
This is just the days you choose to travel. Some are more expensive then others. Seems like alot of people came in on Saturday and left on Friday. You need to look at alot of dates to find the least inexpensive.
beefy
Which resort is best for a person not able to walk much.8 answers
We are looking for an all-inclusive resort in the Mayan Riviera part of Mexico that is either Adults only or has an area reserved for adults. I've seen many resorts that are very large, which isn't a problem if they have transportation to the different areas. Or, if they have pools where you could actually swim from the rooms to the beach. I am also concerned with a huge beach (meaning distance walking through the sand to reach the ocean) with loose packed sand. I am able to walk on firm sand, but the thick sand is very difficult for me. Also, my ideal place would also have beach service and swim up bars, and restaurants aren't difficult to get reservations for, or don't require reservations. Any suggestions? Thank you!
7 years, 96 months ago
Columbia Sandie
Hi,
Thank you for considering Cheap Caribbean in planning your vacation! We have many beautiful properties in the Riviera Maya that would meet your needs. Because you have some very specific requirements I would recommend calling one of our experienced destination specialists to discuss the many options available. There is no additional charge to book your trip with an agent and they would be able to explain to your satisfaction what is available at the individual resorts.
ccsusan1
Catalonia Playa Maroma- not a good option. VERY LONG walking distances, no swim up bars, slow beach service
Almasrainbow
Honestly, do not go with Catalonia Playa Maroma. Although a great resort, it does not match your requirements.
TraderDT
I think Catalonia will NOT be good for someone who has a difficult time walking. The buffet is a good 5-10 minute stroll down a bricky paved walkway and all the buildings are a good few minutes walk to the pool and beach with a few steps of stairs. They do not have a swim up bar. walking distance on the sand to the ocean is 2-3 minutes on soft sand. They do serve drinks to the beach but the guy will only come every 20-30 minutes and you have to wave him down if he doesn't see you. None of the restaurants require reservations. We never had to wait for a table. They all open only from 6:30 to 10pm (for dinner restaurants). There is no adults only area but there were very little children when I stayed. I don't know another resort to recommend but I don't think you will enjoy Catalonia if you don't want to do too much walking. Good luck!
taiwanesefoo
Catalonia Privileged Beach has a bit of a long walk from the main lobby (where the breakfast buffet is) to the beach. Depending where your room is, you're somewhere between the lobby and beach.
There is no beach service for drinks and no swim-up bar. On the beach, there is a plastic/paved walk-way to get down from the pool area so you can get to the lounge chairs without walking on sand. The walk from the lounge chair on the beach to the water is not very far.
The restaurants did not require reservations for us in October, I'm not sure if that may be different in the busy season.
ScubaDiver
The rooms were far away from the check-in and restaurants depending on if you upgraded or not. No swim up bars. Beach was beautiful and not far from pool area.
beefy
Children are allowed at the resort, but we didn't encounter very many. We loved this resort, but there is a long central path from the main building (check-in, buffet restaurant, bar, nightclub) to the beach. There is no swim up bar, but the beach bar is located directly between the large pool and the beach. As far as getting on the beach, there are some walkways to get you partway on the beach (to the area with the lounge chairs), but then you'll have to walk on the fine sand the rest of the way to the water. I would say the distance from beach to water is medium - maybe 50 ft? Also, we had no trouble walking right in to the special restaurants here - no reservations necessary. November was a great time to travel. The resort was probably half full.
LisaShoe
I hope you were able to find the resort you needed in the time since you posted this question. Catalonia Playa Maroma is definitely not for someone who cannot walk long distances. I'm sure they have certain golf cart services but not around the clock. It's a far walk from the lobby to the beach. We stayed close to the beach, but it's a far walk back to the lobby area since that's where the buffet is located. To put it mildly, I walked 11K-13K steps each day we were there & 23K steps when we did the excursion.
LoveRome
How does the price adjust for kids 12 and under?2 answers
We are interested in this package, but we also have a 12 and 10 year old with us.
6 years, 83 months ago
Clover
The child rate starts at the age of 7 years old and the adult rate starts at the age of 13 years old. All rates for both adults and children are subject to change as they are based on specific travel dates and availability.
MariaCC
Not sure you would want to contact the people at cheapcaribbean.
beefy
we didn't have kids with us but there were kids there and they were having fun .
cds9663
Sorry we don’t have kids and don’t know how it works but my brother in law was at this resort 5 times already with his kids and told us they paid very good price for their kids
natali
How is the nightlife? Are smokers a problem? Excursions?2 answers
I'm wondering how the nightlife is in terms of shows and entertainment.
Is the smoking really a problem?
Can anyone shed any light on excursions they want on- both good and bad?
6 years, 81 months ago
New York, NY
The hotel does offer options for night life:
Lobby Bar
Lobby bar with both day and night time activities. This is the perfect place to meet family and friends for a good time. Open 24 hours.
Disco Bar
This hotel bar-discotheque opens at night, so that you can have a drink in a relaxing environment before shifting into party mode until dawn. Open 11am-2am.
Beach Bar
Open 11am-10pm.
Smoking is permitted in designated areas.
For specific information on excursions, please visit www.cheapcaribbean.com for detailed descriptions.
KateHCC
About excursions: we did two and both were very disappointing. The buses spent a lot of time picking up tourists from hotels all along the coast. Then we didn't have to time visit everything that had been announced initially. When meals were included they were rather bad.
There are three providers of excursions, grouped by language: Spanish, French and Italian. The two we took were in Spanish and Italian. As I say both were awful. I heard good things about some excursions in French but have no first-hand experience of them.
In general I would recommend renting a car and doing any excursion on your own. It will be a better use of time and money.
familiade4
What meals are included?3 answers
6 years, 80 months ago
Florida
This hotel includes unlimited food and drinks. Please check with the front desk as some dining restrictions may apply.
MariaCC
all
cherylChick
All meals are included. Breakfast, lunch, dinner, snacks. There is even a Creperie where you can get a lunch crepe, or a dessert crepe. All drinks including alcohol are also included.
CarolGBellinghamMassUsa
Is the resort close to the main part of cancun where the restaurants and night life is?6 answers
6 years, 80 months ago
california
This resort is located 25 miles from Cancun International Airport (CUN), 12.5 miles from Playa del Carmen.
KellyCC
No, this resort is a few km north of Playa del Carmen. Cancún must be 40 - 50 minutes away by car. We actually don't know for sure because we didn't go there. This is more of a resort for families and honeymooners, if you are looking for nightlife there may be better choices.
familiade4
It is about 20 minutes for Playa where there is a ton to do.
julester
i think its about 35-40 mins away.
CtTravelers
No, its about a 30min cab/shuttle ride
dleaj77
NO!!! You are in Riviera Maya, a good 40 minutes or more from Cancun. In fact, the resort isn't really close to anything. Your nearest off-property option for nightlife is Playa del Carmen and even that is a taxi ride away. Definitely nothing within walking distance. If you're looking for a big party this is not your place.
Staciesg
We are staying for 7 nights, can we eat every night at an a la carte restaurant?7 answers
6 years, 79 months ago
San Jose
For a seven night stay, you should receive three guaranteed reservations in the a la carte restaurants.
LaurenCC
You get a punch card for the 4 restaurants and you can eat at each of them only once. The rest of the time was in the buffet. Which actually some of the food was better there. Plus i would recommend going into Playa Del Carmen (20 min drive) for a local restaurant.
julester
I would say probably only four nights. There really is something for everyone at the buffet though.
CarolGBellinghamMassUsa
we stayed 5 nights and was only allowed 3 a la carte vouchers. The buffet is amazing though, much better than the small serving a la carte restaurants.
CtTravelers
We had the Privileged package and received enough vouchers for three nights (out of five) at the a la carte restaurants. We had to eat at the buffet two nights. The buffet was not nearly as good as the a la carte restaurants but there were plenty of options there to find a satisfying meal.
Staciesg
We were there 5 nights and could only eat a la carte 3 times. So more than likely you you will be able to eat a la carte maybe 5 times, the other 2 nights buffet (which is horrible) or pay to eat at the restaurants.
BostonTraveler12
Not sure how it was when you asked this question, but we were just there last week & they gave us 1 voucher for 2 free meals per family; to have dinner/meals at one of the 3 available a la carte restaurants. We tried Tio Pedro, which was ok but the buffet was slightly better. Tortuga was the steak place & it was quite pleasant- food & air-conditioned! So to answer your question, I believe you can eat there each night but they only give you 2 nights free, per family.
LoveRome
This property does not take American dollars for cash? Whats the deal?6 answers
6 years, 79 months ago
Colorado
Please be advised that the official currency of Mexico is the Mexican Peso.
MariaCC
We were able to use our debit / credit card and the is an ATM machine and currency exchange in the lobby.
Wags05
I wondered about that too. They do have an exchange window in the lobby, which I used when going to Playa Del Carmen, but they do take american money downtown. At the hotel, they just charge everything to your room and you can pay with a debit or credit card when you check out. It probably is the easiest way. They don't even take pesos at the gift shops. We left tips in us dollars.
CarolGBellinghamMassUsa
You won't really want or need to buy anything while your there though. The gift shops are extremely expensive. They have vendors come on Tuesday and Sunday nights that sell touristy items and they do accept cash. They accept cash tips as well. The olympus tours that I dealt with for my excursion excepted cash as well.
CtTravelers
They only take pesos or credit card. You would have to exchange your dollars for pesos there and the rate is not as good as it would be in town.
Boomstar
Vert annoying. Everything gets charged to the room. I stayed at another resort in Mexico and you could use cash American or Pesos. They give you a $300 credit then when you go over that the call the front desk to increase it to $900. Very strange and unnecessary.
BostonTraveler12
is jet skiing nearby how close are the ruins and underwater museaum7 answers
6 years, 79 months ago
rainy
There is not Jet Skiing in the area. Any of the excursions are approx 30 - 60 minutes away from the resort depending on which on you choose.
KristenCC
You can jet ski right outside the hotel, as well as para-sailing and kayaks. We rented jet skis twice.
The Tulum ruins are the closest. (about an hour) We rented a car and it was easy. Then we snorkeled right there on paradise beach. The boat took us out for a look at the ruins from the ocean. There is another ruin called cuda? I think that is further, but you can still walk on the actual pyramid. The biggest one- chi chin itza is pretty far. Like 3 hours! And most people take a bus tour. Didn't sound fun to me.
julester
You can get on a jet ski just to the right of the beach at the resort. There was parasailing options too, not included, not sure on price but I'm sure could be negotiated.
We did Tulum ruins and Xel-Ha. On a map it's less than an hr but we picked other people up at other resorts but were there in under 2 hrs, maybe even 1 1/2.
Lasieg
There are jet skis to rent right there. The ruins are about a half hour away. I don't know about the underwater museum.
CarolGBellinghamMassUsa
jet skiing is available for purchase right on the beach next to the resort, the ruins is about a 45-50min ride. Underwater museum I'm not sure of.
CtTravelers
There were at least two jet ski places right on the beach and several other water activities (e.g. parasailing). These businesses were not part of the hotel. We rented jet skis for $70 per half hour and had a great experience. We inquired about parasailing and the cost was $80/pp or 2 for $150. We ran out of time and never ended up doing the parasailing. There are excursions to the ruins and other nearby tourist places through the hotel. We did not do them but I think most all are within an hour of the hotel (some, like Xel Ha, are even closer). Hope that helps!
Staciesg
Jet skiing & sailing (along with other water sports) are available right next to the resort beach property. There's a shop right to the left & a little further down on the right as well. Tulum Mayan Ruins & Adventures are about an hr from this resort. Sounds far but that is actually pretty good compared to other excursions we looked into. Wait to buy your trip with the Cheap Carribean rep when you meet him to arrange for your shuttle pickup back to the airport. He'll be able to give you a better discount without the hassle. Ps. the ATV adventure was incredible but the cenote swimming fell a little short. It was beautiful but literally too short of a time spent exploring it. Hope this helps!
LoveRome
What is the dining situation at the Catalonia Privileged Maroma resort?6 answers
I've read that there are 7 restaurants and you get meal tickets depending on the length of your stay (in various reviews) - if you stay in a privileged room at this resort, how many meal tickets do you get for a 6 night stay (this is for the a la carte restaurants and not the buffet)? Are you able to go to the restaurants and be charged for the meal, if so, what is the cost for this? Thank you in advance!
6 years, 79 months ago
jmmess
A la carte restaurants require reservations, however a la carte dining guarantee vouchers are issued based on number of nights booked as follows: For five to seven night stays, guests will receive three reservations guaranteed in the a la carte restaurants.
CaitlinCC
We just got back from our trip. There are 4 restaurants that you get a punch card for and can only go there once each. (steak house, tapas, mexican, and italian) We talked about paying to go back also, but ended up not being super excited about any of them, so never found out about the pricing. The buffet food was probably the best surprisingly. I would recommend going into Playa for dinner one night.
julester
we got 3 ticktes. However, we were not impressed with the a la carte restaurants. We had a better dinner at the buffet on the Mexican night vs the Mexican restaurant
If you want to pay extra for a restaurant go outside the hotel
lulucita
We were priveledged, and we stayed eight days. We got four dinners at the three specialty restaurants, and one dinner at the restaurant above the beach bar. You can also have lunch at the restaurant above the beach bar every day or at the buffet at Tortuga, at the beach intstead of going all the way to the regular buffet, which is in the lobby. That is only if you are priveledged. The buffet is good though. Every night there is a different theme. They also had two lunctime cookouts on the beach. I don't think you can pay for meals at the specialty restaurants.
CarolGBellinghamMassUsa
I'm not sure how many you'll get for 6 night stay but don't let that deter you from going. We didn't even use all of our tickets. I am not sure if you can be charged for the meals but we saw prices for certain wines.
Seacreature
Not sure about the cost of the meals but we stayed 5 nights and got 3 dinner vouchers for the a la carte restaurants. Trust me, you'll probably want to go to the buffet over the restaurants though. The restaurants had basically the same food that was served at the buffet but with one major difference, the serving size. You will most definitely leave the a la carte restaurants still hungry. There were only 4 a la carte restaurants that I saw, I really don't think there was 7, then one big buffet which was great! They had a lobster dinner special at the Terrace restaurant that was $40 for two people but I didn't see the size of the lobster.
CtTravelers
room service/swim up bar?7 answers
6 years, 78 months ago
katie
This resort does not have a swim up bar and they do not offer room sevice. However they do have a bar near the pool.
CaitlinCC
There was no swim up bar, but it was close to the pool and fairly quick to get a drink. Not sure about any room service? I don't think so.
julester
No
lulucita
There is no room service or swim up bar.
jnengland
No room service, no swim up bar
FunintheSunandSand
There is no swim up bar, but there is a bar right next to the pools and at the entrance to the ocean (you can have drinks while facing the ocean). We didn't use any room service, but it seemed as if the regular maids came at random times to replace towels, etc.
AMandMH
Yes room service for food only. no swim up bar
Gina1020
Do you have to pay to use the safe in the privileged room? Is there a free shuttle that takes you to Playa del Carmen?10 answers
6 years, 77 months ago
Missouri
It appears the safe in the rooms is complimentary, but confirm with the front desk upon arrival as amenities are subject to change. This resort does not offer a complimentary shuttle service into Playa del Carmen.
LaurenCC
You don't have to pay to use the safe.
I'm not sure about the free shuttle but there are taxis that can take you. We went to Coco Bongo through the Olympus Tours excursion and paid $55 each for the night including open bar, shuttle to and from, and express line tickets. Perhaps Olympus tours has an option for just a shuttle service?
Lasieg
You do not have to pay to use the safe in the Privileged room.
I did not see a free shuttle.
lulucita
The safe is free. We took the shuttle to downtown and paid twenty five dollars apiece, but thought it would be safer than a cab. The shuttle waits for you, and the rep even came int a couple of stores with us to give us some good advice.
CarolGBellinghamMassUsa
No you don't have to pay to use the safe and no there isn't a free shuttle. Cab ride is $22!
CandyPA
we did not pay for the safe free for privileged also free wi-fi
Izzygirl
Safe is free and a shuttle is available at an additional charge through tour companies
dleaj77
Safe is free. Not sure about shuttle.
BostonTraveler12
The safe is free. There is no free shuttle. We took a cab and it was $50 round trip.
jd1078
The safe in the privileged room is included for free. We used it daily! Unfortunately, there is not a free shuttle that takes you to Playa del Carmen. It is $25 each way - so about $50 round trip to go!
JandK728
How do I post a review of the resort I just visited?2 answers
I would like to post a review of the resort that I just visited. I have traveled through Cheap Caribbean several times and feel I could offer travelers some important insight. Had another wonderful trip! Thanks
6 years, 77 months ago
Laurie
You will receive an email approximately 14 days upon your review with instructions on how to submit a testimonial.
MariaCC
I received an email.
Seacreature
Is Yoga available?3 answers
5 years, 72 months ago
Rhonda
Per the information we have from the resort, yoga is not offered.
CoryCC
I believe so. There is a 10am Morning Meditation or something like that and I believe it's yoga.
AlyD
I didn't see any yoga when we were there, but there was an activity board with plenty of group events. They did a form of zumba & fun aerobics by the pool one morning & the hotel promotions team come by inviting people to join in on their events each day so you don't miss out. Hope this helps!
LoveRome
tennis rackets or snorkel equipment2 answers
5 years, 71 months ago
Rhonda
The resort does have tennis courts (no additional charge) and snorkeling is also available, for an additional charge at the resort. Per the information supplied to us from the resort, equipment for both of these activities is not provided by the resort.
CoryCC
Tennis rackets and balls are provided for free.
Not sure about the snorkel equipment; there is a diving company right on the resort so you can probably rent from them.
AlyD
What is the best hotel for someone who is gluten free?2 answers
Not just sensitive to gluten, actually has celiac disease so need to be gluten free
5 years, 71 months ago
Be
You will need to contact the resort directly regarding this issue. Many resorts ask guests to notify them in advance with any dining restrictions like celiac disease, peanut/shellfish allergies etc. They will do their best to accomodate you, but your options may be limited.
AlixCC
Stay somewhere nice and not all inclusive so you can be sure they are paying close detail to the food prepaired for you specifically. All inclusives pump out so much food so fast you can't be sure there is no cross contamination. I suggest Banyan Tree Mayakoba. Best vacation of my life was there and I am well traveled
honeymoonerBP
Can we buy miller lite/bud light4 answers
5 years, 71 months ago
LA
Most resorts have local beers available for the all-inclusive package however they may have international beers available for purchase. Please contact the resort for details. Below is a contact page which has an email link.
https://cataloniaprivilegedmaroma.com/contact_us.asp
LizCC
I don't think so
sunlover7
When we asked for a beer they said they only served Corona.
Corrie
They didn't have any at the resort but they did have a few bars/restaurants on 5th Ave in Playa del Carmen to purchase as imports, lol.
LoveRome
Are there connecting rooms available?2 answers
5 years, 68 months ago
Andrea
Most resorts throughout the Caribbean and Mexico do offer connecting rooms, however, these rooms would be on a request basis and unable to be guaranteed.
MariaCC
I'm not sure if they have connecting rooms but my husband and I went down there with his brother and wife to celebrate our anniversaries and we asked for rooms next to one another when we booked the rooms and they honored our request. We were right next to one another the entire week.
ryankimm
Is there a fitness center with a treadmill?6 answers
I know there's a long, flat beach, but my hubby likes to run on a treadmill.
5 years, 68 months ago
San Rafael
There is an exercise/fitness center at this resort. For more information please contact the resort directly at www.cataloniacaribbean.com .
LisaCC
There is a small exercise equipment room. I'm a runner as well but didn't use their exercise equipment while I was there as I prefer running on the beach. But I believe there was a treadmill as well as a few other things you can use. But it is on the small side ( a standard hotel equipment room).
ryankimm
Yes
Jodi0808
Yes
BostonTraveler12
Yes there was a treadmill
Winterescapeartists
Yes
frany
How do you get to the underwater museum? Is there a shuttle?4 answers
5 years, 67 months ago
snorkelgal
I would contact the MUSA Cancun Underwater Museum directly at 011 52 (998) 848 8326 to see if they offer shuttle service from any of the area resorts.
BethCC
There is not an underwater museum.
Corylh23
I would ask your booking agent (we had booked thru cheapcarribbean) for any information you would want on excursions. He is at the main lobby If they don't have one you can take a cab the hotel will make arrangements for you.
butterman
You book a tour with catamaran sailing, as I did. It's statues in the water. It was pretty neat to see. It's about 20 min ride from catalonia maroma hotel.
mouseyblue
With this resort is there access to the Catalonia Riviera Maya?4 answers
I thought I read somewhere that if you book at the priveleged resort you also can access the other resort, is this true?
5 years, 66 months ago
Oklahoma
From the information posted on our website, it does not appear that there are any exchange privileges. For further information regarding this inquiry, we do suggest contacting the resort directly as they would be best to assist. The email address to the resort to contact them directly is privilegedbeach@hoteles-catalonia.es.
MariaCC
I don't think so.
eddok
You have access to the whole resort
frany
Don't know. Didn't ask as cab fare is so high. Paid $8 to go 2 miles to entrance to resort off main road.
mushroomlady
What is the bathroom situation at Catalonia Privileged Maroma? Is there a whirlpool/jacuzzi tub?7 answers
5 years, 65 months ago
Jen
We stayed in building # 6, which was for privileged guests, the bathroom needed updating. Its a small stand up shower, but there was hot water and the water pressure was good. I believe the jacuzzi tub is only in the honeymoon suites. Although privileged guests can enjoy a one time use of the jacuzzi at the spa.
jd1078
There is not a whirlpool/Jacuzzi tub in either of the room category.
LizCC
There are very nice bathrooms in all of the rooms, plus there are bathrooms spread out all over the hotel compound. At the pool area, in the restaurants area, in the lobby, near the theater. There is also a jacuzzi in the pool area.
MsLoyel
No the bathroom is a shower only and it sucks . Go somewhere nicer especially for romance. My honeymoon was ruined here at Catalonia Miroma
honeymoonerBP
In the privileged rooms there is a restroom and shower with two nozzle heads. Some rooms have exterior whirlpools.
frany
No whirlpool or jacuzzi tub. Bathrooms are poolside and at main lobby.
Corylh23
Our room in the privilege only had a shower
butterman
Not in the privileged rooms
Gina1020
How far is the hotel from the airport8 answers
I would like to know how far is this hotel from the airport and if this hotel is family-friendly
5 years, 64 months ago
New York
Catalonia Privileged Maroma is located 25 miles from Cancun International Airport (CUN) and does offer activities just for kids, such as a Kids Club.
BethCC
We were the only passengers going back today and it took about 25 minutes.
dw4138
About 20-25 minutes and yes is family friendly. We traveled with my 15 and 3 year old
frany
Just got back from this resort the hotel is about 30 minutes from the airport.
butterman
15-20mins
Caribe777
the hotel is family friendly but I only saw a handful of families. I would book the shuttle from the airport if I were you.
slowmaro
The hotel is 20-30mon tops from the airport and yes it is a family oriented hotel. You will enjoy it.
Snegron
about 35 - 40 minutes
Gina1020
How far is this hotel from the airport7 answers
Hello I'm traveling with a kid I just want to know how far is this hotel from the airport
5 years, 64 months ago
New york
It is about a 35 - 40 minute ride from the airport.
Luv2Bling
We booked private transportation and it took 25 min. Travelled with 2 kids also.
Marcelka11
About 20-25 min
frany
About 40 min.
Corylh23
30 minutes
ScubaSteveDenver
approx 1/2 hour
stacey14
20 minutes
Sunshinelover
What is the distance from the hotel to Xel ha and xcaret4 answers
I would like to know the time frame from this hotel to Xel ha and xcaret
5 years, 63 months ago
new york
It's about a 30 minute drive from the resort to xcaret.
BethCC
It takes about 15-20 minutes
frany
I think is about 30 minutes or so we passed it on the way to the shopping district ( Playa del Carmen)
butterman
About 20-30 minute drive; it's pretty close
IrinaD
Do the rooms have clothing irons?8 answers
5 years, 63 months ago
Jackie
All rooms at this resort come equipped with an iron.
BethCC
Yes there was an iron and ironing board
millijack
Yes, the rooms do have irons.
oopsie171
In the privileged rooms they do along w a safe mini fridge and coffee maker umbrella robes extra blankets and pillows. I am not sure about the regular rooms.
frany
Yes they do/
Corylh23
I can only answer for the privilege rooms which come with an iron, board , safe for valuables, slippers, bathrobes, and a daily stock fridge as well as a coffee maker.
butterman
Yes rooms have iron and small board.
mouseyblue
yes
Gina1020
Is there a dress code for the restaurants?8 answers
5 years, 63 months ago
Tugirl
Yes there is a dress code which is strictly enforced by a rude hostess
honeymoonerBP
There is not a strict dress code for the restaurants, but you do need to wear shoes. You can't just walk in from the beach or pool barefoot.
wellfitchick
The only thing is that you cannot wear beach clothes to eat in the restaurants. You have to have shorts and a shirt of some sort on while you are there - they say for hygiene reasons.
oopsie171
Not really. We wore swimsuits to the buffet, and shorts or summer dresses to the actual restaurants. Very laid back feel throughout the whole resort!
LoWoodard
Yes. For three of the restaurants women should wear casual dresses or shorts w sleeves and no flip flops. Men can wear shirts and shorts. One restaurant requires dressier clothing.
frany
Yea later in the evening it is casual wear.... no bathing suits.
Savy2706
There is a posted dress code but we found that even at the nicest restaurant it was fairly laid back. My husband wore pants and nicer sandals (leather flip flops) and I wore a casual dress with sandals every night. Wouldn't bother with dress shoes unless you really want to dress up.
Corrie
No
Gina1020
Deck tub + wifi2 answers
Is there an ocean view with tub on the deck?
Which room is the with tub on the deck?
Also, is there wifi in the room?
Planning a trip for july/2015!
4 years, 55 months ago
VDB
No, we do not offer a room that has a tub on the balcony. The rooms offer a garden or resort view. Complimentary Wi-Fi access is available throughout the resort.
KristenCC
The Oceanview does not have a tub on the deck. There is Wi-Fi in the entire facility
Lovthebeach
Is there a dress code for the a la carte resturaunts?5 answers
4 years, 54 months ago
excited traveler
It is common for resorts to require a collared shirt and slacks for men and a dress for women. For more detailed information, specifically for this resort, please call one of our Beach Experts at 1.800.915.2322.
SamCC
No, there didn't appear to be a dress code. Most people were dressed in comfortable resort attire.
Lovthebeach
Not that I saw. At the buffet and the ala carte people wore everything from dresses to bathing suits. Very casual.
Murphy21
No,
Gina1020
No. Shirts required
KK2019
Do you have swim up bars?3 answers
4 years, 54 months ago
Sherry
While not a full swim up bar, the Creperie & Snack Bar is a Pool-side bar, open daily, 11am-10pm. If you have any further questions, please call us at 1.800.915.2322.
SamCC
no
Rjlea1
No swim up bars.
Corrie
Snorkeling3 answers
Are you able to snorkel for FREE? I wanna just walk off beach and into water. Need to know if I should pack gear? I don't wanna pay or do any excursions. When I was in Punta Cana, swimming area was roped off to protect swimmers from parasail boats.
4 years, 50 months ago
Randy
This resort does charge additional for snorkel gear rental. For pricing please contact the resort directly.
CaitlinCC
Randy, I did not see anyone snorkeling. The beach is roped off.
Lovthebeach
I highly doubt it. The ocean isn't really swimmable due to the rough surf and they had warning flags every day we were there. The only snorkel gear we saw was used in the pools for some reason and it looked like people brought their own.
Murphy21
Are there pets allowed in this hotel?3 answers
We have a small dog (Yorkie) who we take everywhere with us and we would like to know if we can bring him along to our vacation as well.
4 years, 50 months ago
United States
Pets are not allowed unless they are service animals.
TimCC
Pets are not typically allowed unless they are used for handicap or service purposes. For further information, please call us at 1.800.915.2322.
SamCC
Don't think so.
barias76
Is there a shopping center within the resort?9 answers
Most resorts in rivera maya have a small shopping center for gifts, does this one have one? thanks.
4 years, 49 months ago
NY
There is shopping available for gifts and such nearby the resort.
LizCC
There were three gift shops down near the pool area, plus a local vendor who sold Mexican pottery. Every night vendors would set up their carts in the lobby and sell their crafts. It was a nice assortment of souvenirs, and we bought several items there.
Tommygunzz
There are a couple of very small shops and one guy with a stand by the pool selling bracelets, necklaces and other small souvenirs.
Corrie
Several stands set up 2-3 times during the week. There are also several small shops on ground. Prices were higher than the airport . If you want to shop go into Playa Del Carmen. It will cost you about $60 RT or maybe more.
mushroomlady
This resort had 3 shops in it by the beach for gifts or small items needed.
KatieL
Yes, and a mini mart and a liquor store
FoodiesfromVirginia
Yes- this resort has a small shopping plaza right before you reach the pool/beach. There's a mini-mart for your basic needs; swimwear shop, liquor shop & tshirt/souvenir shop. There's also vendors that set up on different days for more souvenir options, but for that is worth it to take a short trip to 5th Ave in Playa del Carmen for the day. :)
LoveRome
Yes, there were multiple shops within the resort to buy souvenirs or anything that you may have forgotten at home.
EliAnne
Yes and its better priced than the shopping district.
Gina1020
Beach6 answers
What is the beach like is it on the property?
3 years, 47 months ago
Arisfari
The property is beachfront and located on a white sand stretch of Maroma beach, one of the more renowned beaches in Riviera Maya.
CCGreg
Maroma Beach is awesome. It's listed as one of the top 10 beaches in the world. It's wide and long and fun to walk in either direction from the hotel. Beautiful clean white sand.
Some seaweed washes up during the night, but it's cleaned away every morning. The seaweed itself isn't that nasty, slimy kelp. It's actually not all that bad. I didn't notice any seaweed in the water itself, and the sea had a sandy bottom.
Tommygunzz
soft endless white sand, clear blue waters, it is one of the top 10 beaches in the world.
Ayri123
The beach was beautiful and yes it is directly on the property.
Ammar
Yes the beach is on the property. Lots of beds and palms for shade. They also have lots of activities like beach volleyball, horseshoes, darts and water aerobics in the pool
Anmal
Very clean and nice. Some topless women though.
Gina1020
Both resorts2 answers
If you book Catalonia privilege maroma do you have access to the bars and restaurants at Catalonia Riviera Maya?
3 years, 46 months ago
Maryland
The Catalonia Privilege Maroma does not have exchange privileges with the Catalonia Riviera Maya. However you can always ask the resort if they will allow you to use the other property at an additional fee.
CCCasey
Ok so this is where it got a little confusing for us- aparently when you are booking you are checking into Catalonia Playa Maroma. Catalonia PRIVILEDGE is an upgrade option that gives you ocean views & access to the other special bar/pool areas. There were other perks but seeing that we had kids we already knew it was going to be out of our price range so we didn't bother.
LoveRome
do you have a basketball court?3 answers
do you have a basketball court?
3 years, 44 months ago
marynewp
No, this resort does not have a basketball court.
LizCC
Yes, there is a basketball court and two full size tennis courts near the lobby.
Ammar
I believe they did have a basketball/tennis court, but I can't be too sure if it was for the Catalonia or the Amarte. There were about 4 resorts that shared the same long entrance that eventually split. I would give the resort or Cheap Caribbean a call to check just to be sure. I know they have a small gym & sand volleyball! :) Hope this helps!
LoveRome
Other property access4 answers
If you book Catalonia privilege maroma do you have access to the bars and restaurants at Catalonia Yucatan?
3 years, 41 months ago
Ohio
Please check with the resort directly for the most up to date information regarding sister access/amenities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes, it includes drinks and restaurants that are a la carte are limited depending on how many days you are staying. Like one for every two days that you stay.
Maroma
you have access to everything, of course if you want access to the bars you have to be of age.
Missye40
Not without taking a taxi. The resort is not positioned around bars and restaurants, gated resorts only.
DanaBeachlover
What's the beer selections?2 answers
3 years, 41 months ago
San Diego
Please check with the resort directly for the most up to date information regarding drink selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Can’t answer cause I’m not a beer drinker
natali
I can't remember the brand, but they call it Corona, but it's not. It's a cheaper mexican beer. They have Tecate in the rooms.
m0wry
What are the theme nights?2 answers
Does anyone know the theme for each night?
3 years, 41 months ago
Omaha, NE
Theme nights are always subject to change, please contact the resort directly for that information.
bthornton
It wasn't so much theme as what went on at the theater. There was a Lion King night, very well presented and adapted. There was a Mexican night with Mariachi and dancers. There was a beach night which was cancelled because of rain but was moved to the lobby which is huge and there was live music and people danced all night with the animation team. There was a karaoke night... And a rock and love night. After the shows the fun is moved to the lobby and disco area. It is all in good fun!
Monicapier
Private enough or too much children?4 answers
Is September a good time to travel to this hotel? I know its not adult-only but I'm really not interested in having children splashing water in my face or getting yelled at by a stressed out mom about it being a "family resort" when I cozy up to my husband at the beach or pool..
3 years, 41 months ago
Lily Girl
I would recommend going to an adults only resort. September is a good month because kids are back in school.
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
I went during april vacation there was not many kids
I doubt there would be many kids.
manou
There were children there but mostly in the pool area. Its school season right now so it was mostly little kids. I did not feel swarmed by kids in any way at all. My boyfriend and I went without kids and we had a wonderful romantic time regardless.
yoyo1111
This resort was very family oriented and little children are everywhere.
DanaBeachlover
What kind of Shuttle services are there for this hotel?2 answers
To and from the airport
3 years, 39 months ago
chipsahoy
We offer Private for 1-5 people and Shared/Shuttle for this resort through Amstar at an additional cost. For pricing, please call in to 800-915-2322.
JeannieCC
We paid for the shared transportation, but they offer a personal transportation option for a little more. It was a nice sized vehicle, well air-conditioned & comfortable for about a 30 min drive to the resort. Once you get out of the check point just ask for the guys in the blue flowered shirts & white pants (affiliated with CheapCarribean.com) Everyone was very helpful! The cost covers your trip to the hotel & back to the airport as well. Hope this helps!
LoveRome
How is the beach at this resort?5 answers
3 years, 38 months ago
Missy
The beach here is beautiful! Known for its white sand coastline and crystal-clear waters, as well as its coral reef, that is part of the Mesoamerican Barrier Reef System, which is the second longest one in the world. Punta Maroma beach has been voted as one of the Top Best Beaches.
JeannieCC
The beach was pristine white sand and a crew using a bobcat to scoop up the seaweed every tide kept it beautiful.
TheSwells
The beach was amazing here! Nice & cool, perfect for helping to fight the heat/humidity. We struggled a little with the seaweed, but there was enough waves that it came & went - no big deal. Loved the beach huts & beds to lounge on and of course the personal drink services too!
LoveRome
The beach was the best part. The sand was powder-soft. The water was turquoise and once you're in it, the water is completely see-through. This resort has a ton of lounge chairs, a lot of them covered if you're getting too much sun.
vacay1223
Fantastic. Not rocky at all.
Beachseekers
Time between arrival and check-in2 answers
My flight arrives @ 9:00 A.M. and check-in is @ 3:00 P.M. What do I do with myself and luggage in between? Will there be food available then? I will be coming with a group of 8 adults and 5 children.
3 years, 37 months ago
Texas
Most properties are willing to hold your baggage at the front desk and allow you to utilize the facilities including the all-inclusive.
JeannieCC
I had pretty much the same problem. Check out time for guest is 12pm and they need time to clean the rooms. You are able to check in as you as you get there but you won't be able to go to your rooms. They will give you wrist bands stating you staying at that resort and are able to use all of their facilities in the mean time. Your luggage stays in the lobby with the staff. It's safe nobody bothers them. And around 2pm -3pm you can check to see if your room is ready. Hope this helps.
Snegron
We had the same issue! They will keep your bags safely until you are able to check in. My best advice is to arrive already in your beach/pool gear with a few pesos for drinks (that you have converted with your bank- we used wells fargo) & come back to the lobby @3p to check into your room. It was super hot when we arrived & only our kids were in their swimming clothes so we were kind of miserable until our rooms were ready. Lucky for us, we kept checking with the hotel reception & our rooms were ready by 1p (they also accept friendly pesos ::ahem::)
Yes, on the food. The buffet should be open for breakfast until 11a before they set up for lunch at 12p. Hope this helps!
LoveRome
What does the privelaged room entail?3 answers
I keep reading about the Privilege room and its extras. is the "privilege" cabana part of that?, Do you only have access to the cabana if you get the privilege room? or is it called this because it is the Catalonia privileged maroma? Does anyone know if the upgrade is worth it? Also, the travel insurance? is this something i should spend the money on, or is it just one of those things the trip advisers try to push?
3 years, 37 months ago
MissTexas
The Privilege room comes with the following amenities:
Private Lounge
Concierge Service for Privileged customers
24 hours room service
Privileged check-in area
Welcome cocktail
Privileged guest Identification
10% Discount on massage or any treatment in our Alegría Spa, reservation required
Access to Spa wet area (subjected to availability)
Exclusive area in El Pajarito restaurant
Coffee Break in the Privileged Lounge
Beach towels service delivered in the room Turndown service
Pillow menu
A la carte breakfast at the Terrace Tapas & Lounge Bar
Snack service at the Terrace Tapas & Lounge Bar.
Free dinner (one) at the Terrace Tapas & Lounge Bar
10% discount in romantic dinner
10% discount in boutique and jewelry
Early check-in & late check-out subjected to availability
The insurance is for medical and hurricane and weather situations. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We did not do the upgrade. We had received all of the same amenities the upgraded people get. Don't waste your money. They try to talk you into it. Just make sure when you book that you ask for a room closest to the beach and king size bed, etc. We did and we got all of that! We didn't do travel insurance either and we were fine.
Missy34
Hi - I just got back from this resort. I do believe cabana is for all guest. For us the upgrade was not worth it and the hotel did not try to upgrade.If you want upscale service and the snacks offered at the pool then upgrade. If you don't mind getting your own drinks then don't.
Travel insurance is a decision you need to make on your own.
Just a note- don't use Aeromexico - totally not worth it - Service was terrible and we waited 3 hours for our luggage (not just us all th e passangers).
GigiR
Is the buffet air conditioned?4 answers
Are the eating area's air conditioned?
2 years, 35 months ago
cupidsclwn
Some are open air and some are air conditioned. The Mexican restaurant has air conditioning.
CCGreg
The majority of the eating area's are outdoors. Only 2 of the formal restaurants are air conditioned. They do have fans running in the other areas which help.
pdan
No, its open air to the outside but it was always comfortable
Sunshinelover
The buffet is airconditioned, but not adequately.
DanaBeachlover
Can you purchase privilege status upon arrival if you choose3 answers
2 years, 34 months ago
Pa
This is not something you can add on it's own, it comes with moving into one of the privileged room categories. If they have the availability, you can absolutely look into upgrading upon check-in.
JeannieCC
Yes you can. I believe its $10 a day per person.
BeachMinded70
Yes
Bziggy
Can you eat anywhere as many times as you like?3 answers
It says reservations for a la carte places are dependent on how many nights you stay there. Could also eat there more than those times?
2 years, 30 months ago
elliebell
You could certainly look into eating there more than that, however please keep in mind that this is subject to reservation availability and may come at an additional cost. For full details on this, please contact the resort directly.
JeannieCC
Yes there is a lot of places for eating
natali
We were there 1 wk and were given a punch card for 3 restaurant visits. The rest of the time they expect you to eat in the dining hall. So no, you cannot eat at restaurants as much as you want.
DanaBeachlover
How do you get from the airport to the resort?4 answers
2 years, 30 months ago
GA
We do offer airport transportation through a contracted transfer company at an additional cost. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
USA Transfers. No stopping for other resorts. Straight and private. Worth it.
TheLegend
We booked a van to accommodate 8 people through one of the companies and they were ready to go when we got off the plane. They then arranged the time for us to be picked up in order to get to the airport in time and go through security etc
KK2019
The two times that we have visited the area by arriving through the Cancun airport, we had prebooked transport from the airport to the resort and back through cheapcaribbean.com. The last area that you walk through at the airport while heading to the transport buses is a high pressure sales area. Unless you want to get talked into a tour or buying an excursion do not speak to the people in this area; just walk through to the outside and look for the sign that marks your transport bus company, approach the representatives there and they will put you on the bus to your resort. The resort will arrange your transport back to the airport.
DanaBeachlover
Can you see a lot of sea life when snorkeling from the beach? Also, are the tennis courts lighted?4 answers
2 years, 30 months ago
Bethany, ct
Please check with the resort about snorkeling and tennis court hours. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We snorkeled along the beach for about an hour and saw many fish, just all the same kind.
Anon004
There was a lot of seaweed so we didn’t see any sea life. Water is blue and they are constantly cleaning the beach to keep seaweed maintained.
KK2019
There are boats that take small groups out to the coral reef where more sea life is visible. Currently there is an issue with lots of sea weed all around the area. I did not see the tennis courts.
DanaBeachlover
Why are there no customer reviews for this resort??3 answers
2 years, 30 months ago
GA
They are posted, it may be the browser you are using. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There was a lot of reviews for this resort
natali
Just posted ours from last year. Not that great of an experience. Won't ever return.
tjfagg
We purchased the transportation to and from the airport. upon arrival how do we know who to go to for the ride?5 answers
2 years, 30 months ago
GA
This would depend on whom you purchased the transportation with. If it was through CheapCaribbean, the information should be on your travel documents. If you need further assistance with this, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
They will be outside the airport in a blue Hawaiian shirt with a sign that says cheapcaribbean.com on it
Lrose822
They have a blue floral designed shirt, you follow all of the transportation and you’ll see a booth saying “amstar”
Restingbeachface98
Look for an Amstar rep at the transportation area of the airport
Steve333
you look for the amstar or cheap carribean rep outside. they usually have on hawaiian shirts.
aishpat
Privileged room and status5 answers
Is the room upgrade and Privileged status worth the extra money?
2 years, 29 months ago
Thomas
Privileged status currently comes with:
Privileged Room with balcony or terrace
Welcome cocktail
Private Lounge
Concierge service for Privileged guests
Privileged check-in area
Coffee Break in Privileged Lounge
ID Privileged
Buffet restaurants serving breakfast, lunch and dinner
Exclusive area in restaurant El Pajarito
24 hours Room Service
A la carte breakfast in the Terrace Tapas Lounge & Bar
Snack service at Terrace Tapas Lounge & Bar
A free dinner at Terrace Tapas Lounge & Bar
Alcoholic drinks and national liquors
Water, wine, beer and soft drinks in all bars, restaurants and clubs.
Daily activities program in several languages (at the pool and beach): aerobics, volleyball, aqua-aerobics, etc.
Other activities: tennis, soccer, table tennis, archery, billiards and more.
Non-motorized water sports: snorkeling gear and kayaks
A free introductory scuba lesson in the pool
Internet access Wi-Fi throughout the resort.
Disco and evening show at the theater
Mini club for children (4-12 years)
Latin dance classes
Fitness Center
Swimming pool towels, hammocks and parasols
Beach towel service in the room
10% off on massages and treatments in our Alegría Spa, reservation needed
Access to the Alegría Spa water area subject to availability
Turndown service
Pillow menu
10% discount on romantic dinner
10% discount on boutique and jewelry
Early check-in and late check-out upon availability
All taxes and tips included
If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
JeannieCC
Definitely
Lrose822
NO. Save your money, the rooms are all the same unless you are an exclusive member.
awallac87
I wish I would’ve paid the 120$ to upgrade but if room service and 1 more restaurant reservation for the trip aren’t what you wish for then don’t worry about it. Not many differences
Restingbeachface98
Absolutely! The room is gorgeous and it’s much closer to the pool, beach, and restaurants! You also won’t have to make a reservation for dinner which is a huge plus!
Kmartins25
What is the dress code for the restaurants?5 answers
2 years, 28 months ago
georgia
Casual for all of the restaurants
Lrose822
You may wish to bring dress clothes for some of the restaurants. A good guide on our site is: https://www.cheapcaribbean.com/deals/cracking-dress-code.html. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I feel like they prefer men to wear long pants and closed shoes they don't enforce it
ninjer
they are very lenient, nice as my guy always hated having to take dress pants & shoes, he wore shorts & sandals to every restaurant.
some women were dressed up, others in just shorts so anything goes, very relaxed.
bdaybeachbum2013
Casual elegant
Smeadows
How can you upgrade to privlaged status?5 answers
2 years, 28 months ago
ga
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I upgraded at check-in. Negotiated down to $180 total for 6 nights. Probably won't do it again if I return. No big deal
Puntacanarob
Yes just ask
Travelinglovers
They will ask you when you arrive to the hotel. But don’t do it because was waste money.
Momcats
Don’t bother. Waste of money
Jord0111
Just call cheapcarribean to upgrade
jmacportland
Is the water safe to drink?5 answers
2 years, 27 months ago
Carol
We recommend drinking bottled water only. The resorts generally have a filtration system in place, but this isn't 100% effective.
JeannieCC
We drank the water in the restaurants with no problem.
Puntacanarob
May be tap water is not really but they provide you enough bottled water every day. And you can get water in any bar
Annamos
They give you bottled water. We drank the water at the restaurants and it was fine.
deesjsbk
the offer bottled water everywhere, but the water provided by the staff are good. I didnt drink from a tap though.
DenverSarah
When is the best time to make reservations for the restaurants?5 answers
Do you book your dinner reservations when you arrive or do you contact the resort prior?
2 years, 27 months ago
Deirdre
You can make reservations upon check-in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
They do not take reservations.. we waited for an hour and a half.
Anon004
We were told to just walk-in and all the restaurants we tried were not so busy
Annamos
No reservations needed just show up
N0body
No need to make reservations. You can just walk into a restaurant. They give you a card with the number of restaurant visits based on the number of nights you stay. We got 4 visits for 7 night stay. One day I forgot the card in the room and they seated us at the restaurant anyways. The food is good
MexicoFan1234
How much is it to upgrade?4 answers
2 years, 27 months ago
Ga
This would depend on dates of travel, number of nights booked, what you would be upgrading to, etc. For more information, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
At the front desk we upgraded for $20 a day and WELL worth it to use the restaurant. Also got great massage and shop discounts
Texascowgirl22
The price to upgrade to a privileged member was $10 per night.
awallac87
$15 per day per person
Alexy
Do not waste you money. All it gets you is a different place to check in and out. There is no benefit.
Jord0111
Be careful with this, I emailed customer service and asked they told me one price.... when I arrived they told me it was almost double. Only until I took out my phone and showed them the email did they rectify the issue and charge me the lower rate quoted by customer service.
PhillyProTraveler
Is there transportation to Akumal Beach?2 answers
2 years, 26 months ago
Bethany, CT
Please check with the resort directly to set up shuttle service. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I don’t know
natali
Yes, absolutely. Easy to find transport from the airport.
m0wry
How many pools are there? Just one large one?5 answers
2 years, 25 months ago
TN
They have a large pool as well as a children's pool.
JeannieCC
Just on large pool that's it
Jcpp
There is just one large pool, but it is really nice. It has lots of lounge chairs both inside and surrounding the pool along with cabanas and beds. Also has a swim up bar.
Mexiluva
It’s kind of like 1 big pool that is divided in 4 zones: one deep fir scuba diving, couple that are not too deep and good for younger kids, and one kind of deep and square shape where they have aqua-fitness etc
Annamos
Yep
m0wry
Pool Renovations5 answers
Is the pool being renovated in October? Nowhere said that when booked, but now I am seeing comments on it from other travelers- please advise!
2 years, 25 months ago
Iowa
We have not received any notifications of renovations at the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes starting the 21 of august
Jcpp
The pool is complete and Beautiful
IrishNana
The pool had already been renovated when we stayed in March 2018. If you are going in October it should be fine! Great swim up bar!
FreezingIn402
I'm guessing this was answered, but the pool looked fine
ninjer
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Room Information
Catalonia Playa Maroma features 376 spacious rooms that come equipped with modern furnishings. Rooms feature A/C, balcony, plasma TV, fully furnished bathroom, hair dryer, mini-bar, safe deposit box, tea and coffee and direct telephone.
It's an all-inclusive, everything-you-want-on-the-beach fest.
The holistic treatments, sensations and aromas of the spa, Jacuzzi & sauna. Melting, yet?
Chillaxing by the gorgeous curvy pool, dipping in and out of our booze snooze.
The Tequila bar that's open 24/7. Woot!
What We'd Change
Catalonia Playa Maroma is consistently full of activity and might not be the best spot for quiet time. If you need a little relaxation, the spa offers a great variety of treatments that allow you to drift away.
Why You Should Go
It's 25 miles from the airport & 12.5 miles away from Playa del Carmen.
Don't miss checking out Tres Rios Nature Park, Chichen Itza & the cenotes.
Four beautiful golf courses are nearby. Bring your A game.
There's a kids' club with swing sets & more to occupy the fleeting attention of your munchkins.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Children's Activities
Children's Pool
Concierge Services
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Tennis Court(s)
Aerobics
24 Hour Front Desk
Parking
Safe Deposit Box
Archery
Soccer
Medical Services ($)
Water Polo
Ping Pong
5 Restaurants
3 Bars/Lounges
Porter/Bellhop
Multilingual Staff
Massage ($)
Laundry Facilities
Spa Services ($)
Late Checkout
Wedding Services ($)
Hammocks
Pillow Menu
Honeymoon Packages ($)
Outdoor Pool
Beach Towels
Pool Towels (complimentary)
Free Parking
Beauty Salon ($)
Gift Shop ($)
Non-Smoking
Banquet Facilities ($)
Nearby Excursions & Attractions
Beach
Dining
Golf Course(s)
Horseback Riding
Kayaking
Marina
Mayan Ruins
Medical Facilities
Motor Boat Rentals
Nightlife
Parasailing
Sailing
Scooter/Moped Rental
Scuba Diving
Shopping
Water-Skiing
Windsurfing
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Surrounded by lush mangrove forests and hugged by tropical flora, this Beach Eden has three-story villas with palapa roofing waiting to receive your weary bod. Feel like soaking up some sand therapy at the beach or hitting the dreamtastic pool? Thinking about a soothing hot stone massage or a rowdy stint of beach volleyball? No matter what you choose, the grub, drinks, water sports and all the other unlimited vacay goodness, this escape-haven delivers. When might we expect you?
DINING
You've got everything from a Mexican joint and a Tapas bar (with swoon-worthy views), to a creperie and buffet with global flavors. There's even onsite food trucks. Hungry yet?
El Pajarito Restaurant Type: International Hours: Breakfast-daily, 7am-10am; Lunch-daily, 12:30-3pm; Dinner-daily,
6:30-10:30pm. Description: You can savor delicious international cuisine in this
buffet restaurant. The breakfast buffet includes a wide range of natural fruit,
dairy products, cheeses, cold meats and oven-baked items. Whatever you have a
hankering for, you'll find it in the buffet: bread with tomato and Spanish
omelet, accompanied by the show cooking of everything from fried eggs to
crepes.
Tio Pedro Restaurant Type: Mexican Hours: Snacks, daily - 11am - 5pm Dinner daily, 6pm-10:30pm. Description: In this open air restaurant, you can savor authentic
Mexican specialties. Choose a la carte soup, meat, fish or dessert.
Toscana Restaurant Type: Italian Hours: Daily, 6pm-10pm. Description: Italian cuisine is well-represented in this a la
carte restaurant. The menu includes everything from entrees and pastas to a
range of meats and fish.
Terrace Tapas Bar & Lounge Type: Spanish tapas Hours: Daily, 6pm-10:30pm. Description: This restaurant is in a high area and therefore boasts
marvelous views of the beach. During the night, the landscape fades into the
night, giving way to a brilliant moonlit sea.
Ayami Type: Asian with Teppanyaki Hours: Daily, 6pm-10:30pm. Description: With everything from sushi to teppanyaki, this asian restaurant is sure to have something for everyone. Enjoying an exciting meal in front of the teppanyaki chefs or a quiet meal with sushi and sake!
Hotel Dining Vouchers
A la carte restaurants require reservations, however a la carte dining
guarantee vouchers are issued based on number of nights booked as follows:
For two night stays, all guests will receive one reservation
guaranteed in the a la carte restaurants.
For three to four night stays, all guests will receive two reservations
guaranteed in the a la carte restaurants.
For five and six night stays, garden and premium room guests will receive three reservations and privileged category guests will receive four reservations guaranteed in the a la carte restaurants.
For seven night stays, garden and premium room guests will receive four reservations and privileged category guests will receive five reservations guaranteed in the a la carte restaurants.
For fourteen night stays, garden and premium room guests will receive eight reservations and privileged category guests will receive ten reservations guaranteed in the a la carte restaurants.
All hours are subject to change.
BARS/NIGHTLIFE
Cocktails around every palm: beach, poolside, Tequila Bar (open 24/7), disco and of course, a juice bar for your replenishment. It's always drink 'o clock around here.
Tequila Bar
Lobby bar with both day and night time activities. This is the perfect place to
meet family and friends for a good time. Open 24 hours.
Disco Bar
This hotel bar-discotheque opens at night, so that you can have a drink in a
relaxing environment before shifting into party mode until dawn. Daily,
11am-2am.
Creperie & Snack Bar
Pool-side bar. Daily, 11am-10pm.
Pool Bar
10am-6am.
Bar Maloo
Natural juices to replenish your thirst and give you the boost of vitamins and antioxidants to get you through another fabulous day on the beach. Daily,
10am-5pm.
Aromes Coffee & Lounge
10am-6am.
BEACHES AND POOLS
Your eyes will thank you when they behold this a beautiful beach, Playa de Punta Maroma. The shimmering pools have special areas for relaxation, diving classes and of course, your precious little squirts.
SPORTS/ACTIVITIES
Water
Introductory Scuba diving lesson
Canoeing
Water polo
Beach volleyball
Available for an additional charge:
Snorkeling
Scuba diving
Land
Archery
Tennis
Soccer
Ping Pong
Gym
Golf
Catalonia Playa Maroma is situated near 4 golf courses.
Playa Paraiso Golf Club: 5 minutes away from the hotel.
Golf el Camaleon Mayacaba: 6 miles from the hotel.
Puerto Aventuras Golf Club: 25 miles from the hotel.
Playacar Spa & Golf Club: 31 miles from the hotel.
INTERNET
Complimentary Wi-Fi access is available throughout the resort.
SPA SERVICES
Catalonia Playa Maroma offers a collection of spa services for an
additional charge. There are six massage booths, a steam room with Jacuzzi,
steam bath, sauna and showers. The Spa also contains a garden with lush
vegetation that is perfect for couples massages. Services include:
Facials
Massages
Hot stone massage
Holistic massage
Deep cleansing
Sports therapy
Body wrap
Beauty salon
Pedicures
WEDDING/HONEYMOON
Looking to make your dream wedding come true? Say "I do" in the beautiful
backdrop of the Mayan Riviera. Everyone wants their special day to be
effortless, so why not leave all the details to the resort's wedding
specialists? With a number of wedding packages to choose from, Catalonia Playa
Maroma will make sure your special day is unforgettable. Please contact the
resort directly for more information.
CHILD CARE
The resort offers a supervised children's club for kids ages 5-12.
ADDITIONAL INFORMATION
Location
Catalonia Playa Maroma is located 25 miles from Cancun International
Airport (CUN) and 12.5 miles from Playa del Carmen.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Attention: this hotel does not accept American dollars as cash.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day at check in; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
without notice.
