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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating

5 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, ... More

Customer Rating 669 Reviews
Value
 
4.1
Service
 
4.0
Beaches & Pools
 
3.5
Dining Options
 
3.9
Room Comfort
 
3.8
3.8 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
565 out of 785 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.0
Beaches & Pools
 
3.5
Dining Options
 
3.9
Room Comfort
 
3.8
3.8 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
565 out of 785 (72%) customers would recommend this product to a friend.
Dirty pool tile Gross toilet ..needs updates Fun at the pool Mexican Fiesta Night Here's our ocean view that we payed more for waiting area for restaurants lagoon to the left the shower wall Breakfast at Jaal-Ha Me & Pepe Beach view Our room view poolside walking to the seafood/steakhouse Room large pool Beautiful sunset in Playa at Bluebay! Ja-Haal restaurant - beautiful breakfast view! gigantic pool area Nice Swing bar next to the beach view from one of the restaurants Laguna Beach Conditions The best vacation ever bathrrom floor Entrance View from Room Room across from ours. So gross Pool in hotel master room Jerry and Karen Barnett Pool & beach view Largest of Many Pools incredible sunset Beach View of the resort from our room A Fine Day at the Blue Bay Mold Pool area The Beach Great Place!!!! Pool Paulo, you were appreciated! Excrusion Sunset From the Blue Bay Relaxing! Beach Beach Relaxing by the pool! This is live! View from our balcony At the Beach Ruins of Coba Swinging beach bar view looking towards the beach from the main pool area bUBut View from our room Just pulled up Almost time for dinner outside aea of steakhouse Swing Bar! view from my lounge chair critters outside our room, They love fruit. bedroom View from our table at lunch! Stunning!! Beautiful beaches Beachside View from our Room Simply Beautiful Beach Marred by Sand Bags
All Customer Reviews
1-4 of 669 reviews. Sort by
July 13, 2019
Worst purchase ever

The worst beach l have seen in Cancun They moved us 3 times until we found a room with air condition It was really bad experience and I’ll never go back to that resort again


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: NY
Age: 55-64
Travel: 1-2 trips/year

July 9, 2019
Excellent service

Good restaurants, friendly employee, drinks and food exceptional.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

July 8, 2019
Definitely NOT 4 stars

From the time you first enter this resort until you leave someone will be trying to sell you something. As soon as we arrived we got talked into a resort tour. This tour was supposed to show us everything available to us during our stay. And how to navigate the resort. This 2 hour tour was actually a ploy to get us to sign up for am expensive membership. Now I will say although they tried to haggle us down and we didn’t accept, we were given a $150 voucher towards any excursion of our choice. So something good did come out of that experience. The excursions we did do were fun but are very overpriced as well as anything else u buy off the resort. $9 for a bag of 9 oz HERRS chip ?!!! Ridiculous. The pools are not properly kept up and had tile breaking off them. They also constant have dirt flowing in them. The beach right now is not even enjoyable due to the heavy seaweed and stench. Which is not the resorts fault but it would be nice if they mention it on the website. Cause what’s a Caribbean vacay without a beach ??? The daily shows at the resorts are nice but there is no real night life so once the show ends at 1030 you mind as well go to bed. Unless u want to attempt to get drunk off the extremely watered down alcoholic drinks. Smh. Also the rooms need extreme updates., water is Luke warm in showers and tv had One English statin which was blurry. Also WiFi is for ONE device and even that sucked cause the signal was horrible. And across from our room was a room marked BODEAGA which looked scary and horrible and maybe is where they stash trash at idk. But it was creepy. And beware of all the coatis that roam the resort.. those things were everywhere and scary as ever. And our room was overwhelmed with mosquitos. We had to sleep fully clothed to survive. This was a nightmare. but the staff was friendly and the food was okay. I mean it’s resort food so u get what u get.

Gross toilet ..needs updates Room across from ours. So gross
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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Philadelphia Pa
Age: 35-44
Travel: 1-2 trips/year

July 6, 2019
Good bang for you buck

BlueBay offers a lot for a lower cost than many other resorts in the area. Plus 4 restaurants plus a buffet- food was good and the service was as good as how you treated the help. People were awesome Room was nice and also cleaned daily. Bathroom was updated and clean Amazing pools Nightly entertainment was awesome Found that the staff for the most part was very helpful Concierge is awesome Bad Ok so when you first arrive it’s a little overwhelming. Check in is fine and the concierge is awesome. But after you are done with that BlueBay has employees that corner you and try to talk you into a meeting the next day to talk about timeshare options. Not saying you are harassed but they try really hard to get you to that meeting. Stick to your guns and say no unless your interested. They well leave you alone if you passionate about not wanting to go. This area makes all there money of tourism. So everyone is trying to sale something. The only other thing that BlueBay isn’t really good at is telling you what and where everything is going on. Pretty much figure on everything during the day is base at the big pool! Night is Black and white bar. Honestly I would love to go back there.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Charlotte NC
Age: 35-44
Travel: 1-2 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $3USD a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 7/27 - 12/22
Starting at $639 was $2569
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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