Get Help
Call Us

Barcelo Maya Palace - All-Inclusive

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Beaches & Pools
Dining Options
Room Comfort
4.5 out of 5
"This was our 2nd time staying at the Barcelo Maya Palace. The resort is beautiful, spotless, and nicely decorated. Staff is helpful and friendly. The pools are really lovely, very clean. Wonderful sett..." – SuziCaribe
283 out of 320 (88%) customers would recommend this product to a friend.
A little Piece of Heaven on Earth Beautiful pool. Panoramic view Beach from the hotel Beach time at Barcelo Maya Palace Elegance at its best Main pool View from the lobby level sunrise Fancy pictures Pool in the morning... Beach Pool Pool View market Love makes the world a happy place awesome beach!! View from lobby area
All Customer Reviews
1-4 of 280 reviews. Sort by
May 12, 2019

Excellent trip. Great staff and great concept. Pools are real nice and Barcelo has bus service to other hotels. Food is above average for inclusive resorts.

0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Beaches & Pools
Dining Options
Room Comfort
User Image

From: NY
Age: 35-44
Travel: 1-2 trips/year

April 29, 2019

We absolutely loved this place, food was great, staff was friendly and grounds were very clean! We were very pleased with everything a wonderful relaxing vacation was had by all! Sea turtles right off the beach, snorkeling was unbelievably great. We can’t wait to go again!

0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Beaches & Pools
Dining Options
Room Comfort
User Image

From: Cornish NH
Age: 45-54
Travel: 1-2 trips/year

April 27, 2019
Worth it

The beach was a little rocky so bring some water shoes, but otherwise we absolutely loved it! The pools are huge so plenty of room to swim. I would suggest bringing something to float on (one with a cup holder) so you can float on up to the swim up bar or they sell them at the gift shop. Food and service was great. The resort is very clean. We will definitely go back!

0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Beaches & Pools
Dining Options
Room Comfort
User Image

From: New Hampshire
Age: 45-54
Travel: 1-2 trips/year

April 23, 2019
All Good

We enjoyed our stay at Barcelo Maya Palace. This resort was recommended by a friend that recently vacationed here and what started our plans was their info & pictures they posted on Facebook. Like most people, I read through the reviews before booking and had some minor concerns based on some of them. We did not experience anything negative, in fact it was all positive! While we are not a 5 vacation a year family nor are we frequent international travelers - Barcelo Maya was a nice resort and just what we were looking for. We found the room to be clean and very nice - much nicer than the pictures on the website showed! The beaches are clean, plenty of chairs available and the pools were equally as nice. The ocean was a bit rocky with coral, but not too bad. Service was quick and friendly from the bar staff at various locations both the buffets and the restaurants. We got in mid afternoon the first day and did not realize we needed to book a reservation for dining the first night, so that night we ate at one of the dinner buffets - which was fine. We enjoyed hopping from different hotels within the Barcelo Maya resort group (5 in total with another in construction) both during the day and the evening and with it being all inclusive it was nice to have a bit of variety. Overall - I would recommend it and have plans to return again soon!

0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Beaches & Pools
Dining Options
Room Comfort
User Image

From: New Hampshire USA
Age: 45-54
Travel: 1-2 trips/year

Room Information

Rooms include pillow menu, mini-bar with free daily refills of soft drinks, water, beer, juices and snacks, coffee maker, in-room safe, flat screen LCD TV, ceiling fan, alarm clock, fully equipped bathroom, rain shower, bathrobes and slippers, toiletries, iron/ironing board and a terrace or balcony.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Pool View Premium Level (available until...
Hotel/Studio Unit Details

Family Junior Suite
Hotel/Studio Unit Details

What's to Love

The all-inclusiveness & all-aah-mazingness of everything.

Chillaxing & living large with an umbrella drink in the padded in-pool loungers.

The anxiety-ousting spa with the flotation tank, Swiss shower & reflexology.

The Kids Club that has wave after wave of fun & a buffet for your beach munchkins.


What We'd Change

Without a door separating the shower from the dressing area in the suite, you may have to learn to share bathroom time wisely or risk getting wet.


Why You Should Go

It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.

Don't miss the Dolphinarium, where you can shake fins with these friendly, smiling critters.

For splashy fun, there's windsurfing & water trikes. For less water, try mini-golf.

There's tennis, beach volleyball & a fitness center - or a pool table if you just want to hang.

Available Amenities

  • Beach
  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Steam Room
  • Mini Golf
  • Basketball
  • Medical Services ($)
  • Nightclub/Disco
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Catering
  • ATM/Banking
  • Elevators
  • 11 Restaurants
  • Teen Club
  • Barbecue Grills
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Secretarial Services
  • Beach Towels
  • Catamarans
  • Parking ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Bell Staff Service
  • Business Services ($)
  • Pillow Menu
  • Honeymoon Packages ($)
  • Watersports Center
  • Sports Bar
  • Wireless Internet Access ($)
  • Flat Screen Television
  • Fitness Center
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Swim-Up Bar
  • Car Rental Available ($)
  • Fishing ($)
  • Mini Golf Course
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Nightlife
  • Parasailing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Palace - All-Inclusive

Chetumal, Km 266.3

+52 98 48 75 1500

Hotel Description

Barcelo Maya Palace

If you're up for a deluxe Beach Palace on the luxurious Riviera Maya (and who's not?), where you can chillax by the clear, turquoise waters of the Caribbean Sea, then grab your suitcase. The overarching concept? Stay at one resort, play at five. Truth is, this Noble Beach Prize Winner has it all: rockin' fitness center, 24-hour all-inclusiveness, free-flowing food and drinks, cool Colonial-style architecture, 11 pools, three water parks, a 33,000-square-foot U-Spa, lots of sunny activities and fun under the moonlight. Was that applause we just heard? Thought so.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


Foodies, get ready to salivate. The cuisine here runs the gamut: everything from Caribbean specialties to Brazilian with those scrumptious cuts of meat. Classic French with an impressive wine list to a couple of plentiful buffets - one that boasts global flavors, the other Mexican-style. Of course, there's a delish spot for fresh seafood and a grill for all your sizzling favs. Beach appetit. (At Barcelo Maya Palace, you get to stay at one, play at five. Dig in at Barcelo Beach, Barcelo Caribe, Barcelo Tropical & Barcelo Colonial.)

El Mirador
Type: Buffet
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet serving breakfast, lunch and dinner.
Dress code: Casual

La Hacienda
Hours: Breakfast - daily, 7am-10:30pm; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda offers a Mexican-style buffet with delicious Mexican entrees prepared with the finest ingredients.
Dress code: Casual

Type: Brazilian
Hours: Daily, 6:30pm-10:30pm
Description: A very special restaurant that offers you a diverse selection of grilled meats in the typical Brazilian style. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Type: French
Hours: Daily, 6:30pm-10:30pm
Description: Classic French food featuring delicious beef, fish and lobster dishes. The escargots and onion soup are especially scrumptious. The environment is formal and quiet with ocean views at the terrazzo. Hours subject to change. Reservations are required.
Dress code: Elegant casual

Hours: Daily, 6:30pm-10:30pm
Description: Offers a wide variety of seafood and even chicken. There is also a salad bar perfect for garnishing each dish. Hours subject to change. Reservations are required.
Dress code: Resort casual.

Coral Grill
Hours: Daily, 10:30am-6:30pm
Description: Serves grilled specialties and snacks for lunch.
Dress code: Casual

All hours are subject to change.


Beach revelers, you're in luck - lots of joints where you can hunker down and be fabulous. The swank lobby bar features live piano music & snacks. Cocktails can be had at the theater and the lounge. Don't miss the two bars by the shimmering pools. For later, get gussied up and hit the disco - free entry and drinks until 2 am. It's throw down time.

Carrey Lobby Bar
Features live piano music, snacks and an outdoor terrace. Open 24 hours.

Theater Bar
Daily, 6:30pm-midnight.

The Lounge
Daily, 6:30pm-10:30pm

Coco Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

El Cielo Bar
Pool area bar serving drinks daily. Daily, 9am-7pm.

Jaguar's Discotheque
Free entry and drinks included until 2am. Admission only for adults ages 18 and over. Daily, 11pm-2am.


This deluxe & divine haven overlooks 2-km of toe-loving white sand, clear aqua waters and a beautiful coral reef. Now for the sparkling pools - there are nine. They're integrated into the complex as an extension of the sea, with a water surface of 3,500 sq. miles. For your beach babies, there are two water parks with castles, slides and waterfalls. Total splashification awaits.



  • Snorkeling
  • Kayaks
  • Windsurfing
  • Catamaran
  • Water tricycles
  • Diving


  • Tennis
  • Basketball
  • Beach volleyball
  • Table tennis
  • Darts and archery
  • Giant chess set
  • Pool tables
  • Fitness center


Barcelo Maya Palace - All-Inclusive offers Wi-Fi hot spots for an additional charge.


Barcelo Maya Palace's U-Spa provides the finest services to leave you feeling relaxed and recharged for an additional charge.
  • Massages
  • Floatation tank
  • Hydrotherapy tank
  • Swiss shower
  • Aromatherapy
  • Reflexology


Barcelo Maya Palace - All-Inclusive offers wedding packages and services, as well as honeymoon and romantic break packages. There is a wedding planner at the hotel who will help you set up the wedding of your dreams, freeing you up from pre-wedding stress. Please contact the hotel directly for more information.


The Barcy Kids Club for children offers supervised activities for children ages 4-12 in a fun and active environment. Activities include:
  • Games
  • Dance classes
  • Arts and crafts
  • Movies


Barcelo Maya Palace - All-Inclusive is located 16 miles south of Playa del Carmen, 22 miles north of Tulum, 47 miles south of Cancun International Airport (CUN) and 52 miles south of the city of Cancun.

Check In / Check Out
Check-in: 3pm. Check-out: 11am.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Age
Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

Number of Rooms:
Room 1 Details:
  • Junior Suite Deluxe
- or -
Choose a Vacation Package
and Save More!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 8/19 - 12/22
Starting at $699 was $1629

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Resort Credits Discounts More
4 days, 3 nights
Travel Dates 5/27 - 8/18
Starting at $729 was $1419

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts