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Barcelo Maya Colonial & Tropical - All-Inclusive

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.7
Dining Options
 
4.0
Room Comfort
 
3.9
4.4 out of 5
"ALRIGHT, SO IF YOU’RE LIKE ME AND ACTUALLY READ REVIEWS TO HELP YOU MAKE A DECISION IN REGARDS TO A RESORT, THAN I’LL TRY TO MAKE MINE AS HELPFUL AND BRIEF AS POSSIBLE (SUMMARY AT THE BOTTOM IF YOU DON..." – Awesomness
1,147 out of 1,309 (88%) customers would recommend this product to a friend.
Pool in front of Tropical early morning Ocean view from walkway This is the view from Palace of the entire Barcelo beachfront Drinking Session ! Beach view Beach Celebrating my Birthday! One of the baby sea turtle that we swam with daily Paradise! Fantastic Pool for everyone Resort Ground pool shot! Great view Perfection Beachside sunset sunrise in paradise Beach on resort Lunch and Dinner. LIFE! Such a great time!!! A mantra ray the went right under me. beautiful morning walks Cenote Snorkling! last day sunrise Beach looking South from Colonial Me on the beautiful sandy beach Pools are large Walking to the beach and pools Swim up bar at one of the pools broken dresser Beach Web on light...room should be cleaned welll Butterfly fish View from our room Our patio Beautiful Decor The beach facing the Palace Part of the lobby area Octopus for dinner! fun in the sun Resort looking at the ocean Hotel Grounds Great Giant Pools! beach Not too shabby. Dense brown seaweed Castle at Tulum By dolphinarus Barcy Water Park lobby desk Resort Map A Barcelo Iguana ❤️ Thank you Olympus Tours/El Cid Marina Private Beach Poolside Can I go back ?!! The view from the beach some of the black mold southern comfort great sandy beach Colonial area of the resort, where the rooms are Sunrise Snorkeling Can you say peacefull! Our gang! Our waiter from dinner on the beach Sailing Pool area at Colonial No place better!!! pool snorkeling off Barcelo The beach from the resort. Lobster dinner Beautiful Beach The fountains set the tone. Beach View from a beach lounge chair Kiddie pool This was our view from our patio Gorgeous Grounds Great Decor coconut island love Kid's Activities Kayaking in the ocean Beautiful beach Amazing views The Barcelo Maya beach Pool Beach at the resort Gorgeous beach! Walking path Cenotes Rust in the shower Beautiful pools Mexico Lindo restaurant beach A little night music 7158 room Day on the beach Adults Only Pool Beach 2018 Nasty Highlight... sea turtles off the beach Amazing Beach!
All Customer Reviews
1-4 of 1,121 reviews. Sort by
May 22, 2019
Great experience!

I definitely loved the resort as there was so much to do and not enough time to explore it all. The restaurants were excellent and always kind service and exceptional food. This was my first trip to Mexico and it was an overall great experience and a perfect place for families with kids as well. I would beware of doing any timeshare excursions because it turned into a nightmare and a waste of my time.They took us to review another resort and they said we weren't on the list and had to pay to get back to our own resort. Never again will I use the hotel for excursions. It is best to find the deals on your own or through a travel agent. Except for that little episode it was an overall great place to visit and would absolutely go back again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Effort, PA
Age: 55-64
Travel: 1-2 trips/year

May 22, 2019
Wonderful!

I booked the all-inclusive vacation at the last minute so this place really blew me away. The weather was perfect and the pools were amazing! The rooms were very nice and clean. We loved the fact that we never had to worry about getting a lawn chair, they have them everywhere. The staff was fabulous and they were always very friendly and willing to do whatever was needed. Things to know is that it is over an hour from the airport, I knew that so I was prepared for the long drive. The ocean had a lot of seaweed that they tried to control but wasn't nice enough for me to swim in, again I knew that from reading other reviews. I love to walk along the beach and love to watch the waves but I really don't care if I go in. BUT if that is what you are looking for just know this may be a problem for you. The pools were breathtaking so lived around the pool. There is so much do that we only did about half because I was just wanting to relax and enjoy the beautiful weather and pools. The drinks....well some were good and others were not but you will figure that out quickly so would always try to get them from the same place. All in all it was the perfect vacation.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Centerburg, OH
Age: 55-64
Travel: 1-2 trips/year

May 20, 2019
Better the First Time Around

We visited the resort in November for the first time. The resort itself is massive, with sufficient dining options. Access to specialty resturants is based on tickets you will receive upon check in depending on the amount of days of your stay. I believe 1-4 nights will earn you one ticket, 5 and longer 2 tickets, etc. The bars are nicely stocked but some alcohol choices are considered premium (Johnny Black) and is dependant on the color of your wristband. Not sure which color that is, but if you're booking via Cheap Carribean, chances are it won't be your color. The grounds and rooms are well maintained. The bed and pillows are very comforatable! The maids do a great job cleaning the rooms and apparently come twice a day. We did have a problem with the toilet flushing mechanism and reported it immediately. At some point someone was sent up and made a temporary fix but the following day it wasn't working again so I had to go back down to the front desk to complain. Three hours passed and no maintenance person in sight. Horrible having to wait that long for attention on a matter, then an additional hour for the repair to be completed while having to use the restroom! The day we were checking out, it was on the fritz again and although I alerted the front desk staff, it didn't seem like they put very much care into it. Hopefully the next guests won't have to suffer what we did. The beach was nice but just to lay out on because the ocean was extremely rough with excessive amounts of seaweed and the red flags never went down. The water was warm but there were a ton of rocks upon entering that it made it almost impossible to continue to step into the water. In November the water was clear blue, perfectly calm and no rocks! Not the case this time. The pools are very spacious so it never really feels crowded. The food was great, although the menus didn't change much at the buffets. We also noticed that there is now a free play space with slides for children by one of the pools. Overall, it's a nice place and we would probably visit again.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Woodside, NY
Age: 35-44
Travel: 3-6 trips/year

May 19, 2019
Service

At the hacienda buffet there were two server/bartenders on the patio Daniel and David they were hands down the best at the resort!!

Service
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Seattle wa
Age: 35-44
Travel: 1-2 trips/year

Room Information

Barcelo Maya Colonial & Tropical - All-Inclusive features 960 guestrooms located in five, three-story buildings. Rooms come equipped with balconies overlooking the lush gardens, daily stocked mini-fridge, ceiling fans, satellite TV and safe-deposit boxes. Junior Suites afford greater square footage and suites provide enhanced amenities.

Room Details

Superior Room
Hotel/Studio Unit Details

Junior Suite Ocean Front Club Premium
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

What's to Love

A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.

Resort is mega-sized of fun - you have access to Barcelo Maya Beach and Barcelo Maya Caribe.

The swim-up bars at the pools will likely be your favorite go-to bars during the day.

Lively entertainment at night - theatrical shows and live music keep the party going.

Activities like an 18-hole mini golf, 4-lane bowling alley and video games at Strikers.

 

What We'd Change

The 45 mile trek from the airport is a bit much, but the pools, kid's club and water park for kids up to age 12 more than make up for it.

 

Why You Should Go

Located in Riviera Maya, you're just forty miles from the airport. A fruity cocktail awaits you.

Pack your water shoes - so many bright colored fish and turtles to see in the ocean.

The fitness center is modern and updated with the latest equipment.

The Dolphinarium is just off the beach and includes acrobatics + dolphins.

You can take a public shuttle to Tulum, Akumal or Playa del Carmen - it's cheap & fun exploring.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Snorkeling
  • Swimming Pool(s)
  • Windsurfing
  • Poolside Bar
  • Dry Cleaning Services
  • Basketball
  • 7 Bars/Lounges
  • Darts
  • 8 Restaurants
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Elevators
  • Spa ($)
  • Catamarans
  • Wedding Services ($)
  • Hammocks
  • Sauna ($)
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scuba Diving

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Colonial & Tropical - All-Inclusive

Ctra Federal Chetumal, Km 266.3

+52 984 875 1500

Hotel Description

Barcelo Maya Colonial & Tropical - Noble Beach Prize Winner for Most FANtastic Sports Bar

The resort's impressive landscapes with a rain forest on three sides and over a mile of a private beach that hugs the clear, turquoise waters of the Caribbean Sea make this an epic paradise. If that's not enough, their overarching concept - stay at one, play at five - will blow your beach hair back. Just a few sandy steps from the beach are shimmering blue pools - 10 in the complex - where you'll easily find a lounge chair and a cocktail, of course. Head to one of the three water park for slides, splash pads and the coolest thing ever - a surf pool. Before you leave the 24-hour, all-inclusiveness of this escape haven, make sure you hit the 33,000-square-foot U-Spa for a stress-smashing treatment. The family is bound to fall in love with you a little bit more when their flip flops hit the deck at this palatial escape.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


DINING

The buffet is filled with a variety of flavors, where you can nosh comfortably indoors (with a chillin' A/C). For sea breezes, the grill just off the beach is a casual spot for leisurely lunches or early dinners. For those seeking something more formal, you'll want to reserve a table at the Japanese, Italian or steakhouse restaurants. It's stay at one, play at four, so you might as well dig in.

Colonial International Buffet
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet with a variety of options throughout the day. *Buffets available at Beach, Caribe & Tropical.
Dress code:
Casual

Snack Bar & Grill

Rancho Grande
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Capitan Morgan
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Miriachi
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Palmeras
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Specialty Restaurants

Mexico Lindo
Type:
Mexican
Hours: Dinner - daily, 6pm-10pm.
Description: Mexican cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Fuente
Type:
Spanish
Hours: Dinner - daily, 6pm-10pm.
Description: Spanish cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Mare Nostrum
Type:
Seafood
Hours: Dinner - daily, 6pm-10pm.
Description: Seafood cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Kyoto
Type:
Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Capri
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Sante Fe
Type:
Steak House
Hours: Dinner - daily, 6pm-10pm.
Description: Grilled steak and meats.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Tokoyo
Type:
New Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Trattoria Ristorante Italiano
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. Pool bars, lobby bar (open 24 hours), cigar bar, theatre bar or hit the disco for some late night jamming.

Beach Bar at Barcelo Maya Beach
Daily, 9am-midnight.

Caribe Lobby Bar at Barcelo Maya Caribe
Daily, 9am-midnight.

Puebla Lobby Bar at Barcelo Maya Colonial
Daily, 9am-midnight.

Tequila Lobby Bar at Barcelo Maya Tropical
Daily, 9am-midnight.

La Cantina Cigar Lounge at Barcelo Maya Tropical
Daily, 5pm-1am.

Two bars in Kukulcan Theatre
Daily, 5pm-1am.

Two bars in Palenque Theatre
Daily, 6:30pm-midnight.

Four Swim-Up Bars at Main Pools
Beach, Caribe, Colonial & Tropical. Daily, 9am-7pm.

El Cielito Pool Bar
Quiet pool. Daily, 9am-7pm.

24-hour Sports Bar
Buffet service - daily, 6am-11am (light breakfast) & 11am-6am (buffet and snacks.)



BEACHES AND POOLS

Six glistening pools with shallow areas for the kiddos, semi-Olympic pools, pools for adults and areas around the pools with hammocks, ping pong, foosball, and more. But, it gets better - for an additional fee, the whole fam can splish-splash at the Pirates Island Water Park, where you not only have slides, but also Surfing pool that gives you the real effect of riding the waves. And to top off this sunny paradise - you're on one of the prettiest beaches. Beach lovers - you've got it all here, plus some.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Kayaking
  • Introductory scuba lessons in the resort pool
  • Snorkeling
  • Water polo
  • Windsurfing

Available for an additional charge:

  • Motorized water sports
  • Scuba

Land

  • Fitness center
  • Mini golf
  • Soccer
  • Beach volleyball
  • Tennis
  • Basketball
  • Darts and archery
  • Pool tables
  • Paddle Tennis

Golf
Guests of Barcelo Maya Colonial & Tropical - All-Inclusive have access to 18 and 9-hole golf courses in Puerto Aventuras and Playa del Carmen.



INTERNET

Internet access is available in both rooms and public areas for an additional charge.

SPA SERVICES

Barcelo Maya Colonial & Tropical - All-Inclusive offers a full-service spa for the relaxation and rejuvenation of your mind and body for an additional charge. Services include:
  • Massages
  • Body treatments
  • Flotation therapy
  • Facials
  • Salon


WEDDING/HONEYMOON

Wedding packages are available at Barcelo Maya Colonial & Tropical - All-Inclusive. All packages include the services of a wedding coordinator, as well as options for catering and special amenities for the bride and groom. Please contact the resort directly for more information.

CHILD CARE

The resort offers activities for children aged 4-12 at the Barcy Club, providing a fun activity program and qualified staff to look after them. The Barcy Club is open daily, 9am-5pm. Babysitting available for a fee.
  • Games and activities
  • Movies
  • Beach volleyball
  • Dance classes
  • Water park


ADDITIONAL INFORMATION

Location
Barcelo Maya Colonial & Tropical - All-Inclusive is located on the Mayan Riviera, 15 miles south of Playa del Carmen, 40 miles south of Cancun International Airport (CUN) and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.

Check In/Check Out
Check-in: 3pm. Check-out: noon. Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Age
Minimum age for check-in is 21.

All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

SPRING BREAK POLICY
EACH & EVERY GUEST 16-23 YEARS OF AGE (student/youth) will be required to sign a responsibility letter agreeing to leave the hotel if any disruption occurs (regardless of parent/chaperone). Chaperone is required to sign responsibility letter. EVERY guest between 16-23 years must leave a credit card voucher or cash deposit of $500 per person to be returned at check-out, if applicable. All guests are required to wear wristbands, if lost the cost is $500. There is a zero tolerance Policy.


Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 5/26 - 12/22
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