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Barcelo Maya Colonial & Tropical - All-Inclusive

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

The resort's impressive landscapes with a rain forest on three sides and over a mile of a private beach out back make th ... More

Customer Rating 882 Reviews
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.7
Dining Options
 
4.0
Room Comfort
 
3.9
4.3 out of 5
"ALRIGHT, SO IF YOU’RE LIKE ME AND ACTUALLY READ REVIEWS TO HELP YOU MAKE A DECISION IN REGARDS TO A RESORT, THAN I’LL TRY TO MAKE MINE AS HELPFUL AND BRIEF AS POSSIBLE (SUMMARY AT THE BOTTOM IF YOU DON..." – Awesomness
908 out of 1,030 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.7
Dining Options
 
4.0
Room Comfort
 
3.9
4.3 out of 5
"ALRIGHT, SO IF YOU’RE LIKE ME AND ACTUALLY READ REVIEWS TO HELP YOU MAKE A DECISION IN REGARDS TO A RESORT, THAN I’LL TRY TO MAKE MINE AS HELPFUL AND BRIEF AS POSSIBLE (SUMMARY AT THE BOTTOM IF YOU DON..." – Awesomness
908 out of 1,030 (88%) customers would recommend this product to a friend.
View from a beach lounge chair fun in the sun A little night music Hotel Grounds Can I go back ?!! great sandy beach Perfection By dolphinarus Pools are large Beach on resort beach Not too shabby. Beautiful pools pool shot! Lunch and Dinner. LIFE! beach Our gang! Drinking Session ! southern comfort Part of the lobby area Pool in front of Tropical early morning Private Beach Celebrating my Birthday! Day on the beach Poolside pool Castle at Tulum Can you say peacefull! Beach looking South from Colonial Great Giant Pools! Walking path 7158 room Beach view Sunrise Butterfly fish Beach at the resort Amazing Beach! Pool This is the view from Palace of the entire Barcelo beachfront The view from the beach Cenotes Lobster dinner Mexico Lindo restaurant Beach Resort looking at the ocean Beautiful beach Swim up bar at one of the pools Octopus for dinner! Web on light...room should be cleaned welll Great view Amazing views broken dresser Great Decor View from our room Nasty Resort Ground The Barcelo Maya beach Pool area at Colonial Fantastic Pool for everyone coconut island love Beautiful Decor Barcy Water Park lobby desk Rust in the shower some of the black mold Kiddie pool Gorgeous beach! Beach Resort Map Kid's Activities Such a great time!!! Paradise! The beach facing the Palace sunrise in paradise No place better!!! Beautiful Beach Me on the beautiful sandy beach Ocean view from walkway snorkeling off Barcelo Beach The beach from the resort. last day sunrise Thank you Olympus Tours/El Cid Marina
All Customer Reviews
1-4 of 882 reviews. Sort by
November 12, 2017
I love this place

Can’t wait to come back next year. I’ve been there four times in four years. Great beach to swim in and snorkel . We can’t wait to feed turtles in the water each year. The only complaint I have is I wish the food at the poolside buffet was better.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: California
Age: 45-54
Travel: 1-2 trips/year

November 7, 2017
Great Time!

The activities staff was so much fun. Our favorite server, Isai Balam in the Colonial/Tropical buffet restaurant, was fun and very attentive. I can't wait to go back!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: St. Louis, MO
Age: 55-64
Travel: 3-6 trips/year

November 7, 2017
Where is the service?

First I want to say that this is a beautiful resort and the beach is fantastic. Being able to frequent the other connected Barcelo resorts was a big plus for eating options. Tons of options. I enjoyed the sit down restaurants very much. We made our reservations the first day and had no issues eating at the restaurants of our choice. The buffets were enormous but the food was repetitive and they ran out of stuff constantly. Stick with the reservation restaurants and you will be fine. They did move our room the second day we were there and that was a huge inconvenience. There wasn't much of an apology or any consideration for having to repack, getting up at 8:00 am to do so and being without a room for 4 1/2 hours. First they told us it was a water issue and then they said it was remodeling. Seriously??? Someone is lying! Also I brought over $150.00 American dollar bills for tipping. I always give to all of my servers and very, very rarely did I get a thank you!!! Or a smile for that matter. If you tip $3 or $4 dollars every time you get a drink, you would think they would return?? Almost never. Had to fetch most of our drinks and for that reason I felt service was super poor! Front desk people treat you like an inconvenience. Bell boys were awesome, and some restaurant servers were awesome. So to bundle it up, If you want to stay at a beautiful resort but don't mind poor mediocre service then this place is for you. Overall the value is pretty good. I would come back but I really hope they have customer training in the future.

Gorgeous beach!
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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Green Bay WI
Age: 45-54
Travel: 3-6 trips/year

November 5, 2017
Gorgeous place, Enormous

A gorgeous compound actually made up of five different hotels. The beach is great, so warm and gentle, had good sized fish come bump up against my ankles. Definitely pay attention to the dress code; no long pants, no ala carte restaurants. The buffets are okay, but I really wish I'd brought pants. The bars are great; the rooms big and well appointed. Be aware its a LONG way from Cancun; almost an hour from the airport


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Tucson, AZ
Age: Over 65
Travel: 3-6 trips/year

Room Information

Barcelo Maya Colonial & Tropical - All-Inclusive features 960 guestrooms located in five, three-story buildings. Rooms come equipped with balconies overlooking the lush gardens, daily stocked mini-fridge, ceiling fans, satellite TV and safe-deposit boxes. Junior Suites afford greater square footage and suites provide enhanced amenities.

Room Details

Superior Room
Hotel/Studio Unit Details

Junior Suite Ocean Front Club Premium
Hotel/Studio Unit Details

Family Room (Available beginning 12/23/17)
Hotel/Studio Unit Details

What's to Love

A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.

Resort is mega-sized of fun - you have access to Barcelo Maya Beach and Barcelo Maya Caribe.

The swim-up bars at the pools will likely be your favorite go-to bars during the day.

Lively entertainment at night - theatrical shows and live music keep the party going.

Activities like an 18-hole mini golf, 4-lane bowling alley and video games at Strikers.

 

What We'd Change

The 40-minute trek from the airport is a bit much, but the pools, kid's club and water park for kids up to age 12 more than make up for it.

 

Why You Should Go

Located in Riviera Maya, you're just forty miles from the airport. A fruity cocktail awaits you.

Pack your water shoes - so many bright colored fish and turtles to see in the ocean.

The fitness center is modern and updated with the latest equipment.

The Dolphinarium is just off the beach and includes acrobatics + dolphins.

You can take a public shuttle to Tulum, Akumal or Playa del Carmen - it's cheap & fun exploring.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Snorkeling
  • Swimming Pool(s)
  • Windsurfing
  • Fishing
  • Sauna
  • Poolside Bar
  • Steam Room
  • Dry Cleaning Services
  • Basketball
  • Horseback Riding ($)
  • 7 Bars/Lounges
  • Darts
  • 8 Restaurants
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Elevators
  • Spa ($)
  • Catamarans
  • Wedding Services ($)
  • Hammocks
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Dive Shop ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scuba Diving

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Colonial & Tropical - All-Inclusive

Ctra Federal Chetumal, Km 266.3

+52 984 875 1500

Hotel Description

Barcelo Maya Colonial & Tropical - All-Inclusive: Fam-tastic in the Riviera Maya

The resort's impressive landscapes with a rain forest on three sides and over a mile of a private beach out back make this an epic paradise. Just a few sandy steps from the beach are shimmering blue pools where you'll easily find a lounge chair and a cocktail, of course. Head to the water park for slides, splash pads and the coolest thing ever - a surf pool. The family is bound to fall in love you a little bit more when their flip flops hit the deck at this palatial escape.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 2 tickets
  • 4-6 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8-10 nights, 5 tickets
  • 10 nights, 7 tickets
  • 11-13 nights, 6 tickets
  • 14 nights, 8 tickets


DINING

The buffet is filled with a variety of flavors, where you can nosh comfortably indoors (with a chillin' A/C). For sea breezes, the grill just off the beach is a casual spot for leisurely lunches or early dinners. For those seeking something more formal, you'll want to reserve a table at the Japanese, Italian or steakhouse restaurants. It's stay at one, play at four, so you might as well dig in.

Colonial International Buffet
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet with a variety of options throughout the day. *Buffets available at Beach, Caribe & Tropical.
Dress code:
Casual

Snack Bar & Grill

Rancho Grande
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Capitan Morgan
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Miriachi
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Palmeras
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Specialty Restaurants

Mexico Lindo
Type:
Mexican
Hours: Dinner - daily, 6pm-10pm.
Description: Mexican cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Fuente
Type:
Spanish
Hours: Dinner - daily, 6pm-10pm.
Description: Spanish cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Mare Nostrum
Type:
Seafood
Hours: Dinner - daily, 6pm-10pm.
Description: Seafood cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Kyoto
Type:
Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Capri
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Sante Fe
Type:
Steak House
Hours: Dinner - daily, 6pm-10pm.
Description: Grilled steak and meats.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Tokoyo
Type:
New Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Trattoria Ristorante Italiano
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

All hours are subject to change.



BARS/NIGHTLIFE

Find your cocktail of choice - fruity and frozen, ice cold beer or mixed and shaken - at any of the bars around the resort. Pool bars, lobby bar (open 24 hours), cigar bar, theatre bar or hit the disco for some late night jamming.

Beach Bar at Barcelo Maya Beach
Daily, 9am-midnight.

Caribe Lobby Bar at Barcelo Maya Caribe
Daily, 9am-midnight.

Puebla Lobby Bar at Barcelo Maya Colonial
Daily, 9am-midnight.

Tequila Lobby Bar at Barcelo Maya Tropical
Daily, 9am-midnight.

La Cantina Cigar Lounge at Barcelo Maya Tropical
Daily, 5pm-1am.

Two bars in Kukulcan Theatre
Daily, 5pm-1am.

Two bars in Palenque Theatre
Daily, 6:30pm-midnight.

Four Swim-Up Bars at Main Pools
Beach, Caribe, Colonial & Tropical. Daily, 9am-7pm.

El Cielito Pool Bar
Quiet pool. Daily, 9am-7pm.

24-hour Sports Bar
Buffet service - daily, 6am-11am (light breakfast) & 11am-6am (buffet and snacks.)



BEACHES AND POOLS

Six glistening pools with shallow areas for the kiddos, semi-Olympic pools, pools for adults and areas around the pools with hammocks, ping pong, foosball, and more. But, it gets better - the whole fam can splish-splash at the Pirates Island Water Park, where you not only have slides, but also Surfing pool that gives you the real effect of riding the waves. And to top off this sunny paradise - you're on one of the prettiest beaches. Beach lovers - you've got it all here, plus some.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Kayaking
  • Introductory scuba lessons in the resort pool
  • Snorkeling
  • Water polo
  • Windsurfing

Available for an additional charge:

  • Motorized water sports
  • Scuba

Land

  • Fitness center
  • Mini golf
  • Soccer
  • Beach volleyball
  • Tennis
  • Basketball
  • Darts and archery
  • Pool tables
  • Paddle Tennis

Golf
Guests of Barcelo Maya Colonial & Tropical - All-Inclusive have access to 18 and 9-hole golf courses in Puerto Aventuras and Playa del Carmen.



INTERNET

Internet access is available in both rooms and public areas for an additional charge.

SPA SERVICES

Barcelo Maya Colonial & Tropical - All-Inclusive offers a full-service spa for the relaxation and rejuvenation of your mind and body for an additional charge. Services include:
  • Massages
  • Body treatments
  • Flotation therapy
  • Facials
  • Salon


WEDDING/HONEYMOON

Wedding packages are available at Barcelo Maya Colonial & Tropical - All-Inclusive. All packages include the services of a wedding coordinator, as well as options for catering and special amenities for the bride and groom. Please contact the resort directly for more information.

CHILD CARE

The resort offers activities for children aged 4-12 at the Barcy Club, providing a fun activity program and qualified staff to look after them. The Barcy Club is open daily, 8:30am-5pm. Babysitting available for a fee.
  • Games and activities
  • Movies
  • Beach volleyball
  • Dance classes
  • Water park


ADDITIONAL INFORMATION

Location
Barcelo Maya Colonial & Tropical - All-Inclusive is located on the Mayan Riviera, 15 miles south of Playa del Carmen, 40 miles south of Cancun International Airport (CUN) and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.

Check In/Check Out
Check-in: 3pm. Check-out: noon. Minimum age for check-in is 21. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older.

Tax Payment


The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Minimum Stay
A 3-night minimum stay is required for travel June 5, 2017 - Dec 22, 2018, with the following exception:
A 7-night minimum stay is required for travel March 25, 2018-April 7, 2018.

Minimum Age
Minimum age for check-in is 21.

All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older. Guests with the same family name may use one credit card or deposit. Each guest with a different last name in the room must supply their own credit card or cash deposit. Credit cards issued to any person other than the actual guest (i.e. parent, spouse, etc) are not accepted in Mexico.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Spring Break and Student/Youth Policy
Barcelo Maya Colonial & Tropical will accept student/youth travelers for check-ins Mar 1-April 30, 2013 provided the following conditions/restrictions are met:

  • Minimum age requirement for hotel check-in is 21 years of age.
  • The 21-year-old or older guests in the room are responsible for those 20 years of age and younger in the room.
  • Student/youth travelers are defined by the hotel as any person between 16-24 years of age during these travel dates.
  • Any hotel guests under the age of 21 will require chaperone(s). One chaperone is required per 1-10 students/youths under the age of 21. The minimum age required for a chaperone is 25.
  • Chaperone's name must be provided to the hotel in advance at time of booking.
  • Chaperone is deemed responsible for disruptive actions by student/youths, including but not limited to losing their own entire room deposit.
  • All guests 16-24 years of age and all chaperones will be required to sign a responsibility letter agreeing to leave the hotel if any disruption occurs.
  • Upon check-in, each student/youth will be required to leave a credit card, voucher or cash deposit of $200.

Please note the legal drinking age in Mexico is 18. All guests under the age of 18 will be given a wristband that will prohibit them from being able to drink on property at restaurants, bars and disco. All guests are required to wear wristbands throughout their stay. A lost wristband will incur a large fee to replace (no exceptions). There is to be absolutely no exchanging of wristbands between guests or guests will be asked to leave the hotel immediately.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 11/8 - 12/16
Starting at $599 was $1229
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
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5 days, 4 nights
Travel Dates 1/4 - 3/24
Starting at $749 was $1389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 4/8 - 6/30
Starting at $669 was $1119
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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