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Beach lovers, you and the fam will love this escape haven - it's nestled in a jungle oasis along the luxurious Riviera M
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Beach lovers, you and the fam will love this escape haven - it's nestled in a jungle oasis along the luxurious Riviera Maya. The white sand and clear, turquoise waters of the Caribbean Sea will keep you hypnotized. But so will the overarching concept - stay at one, play at four - along with all the 24-hour all-inclusive goodness: food, drinks, entertainment, and activities - in the water and out of it. Speaking of, there are 8 pools and three water parks in the complex, where you can splish splash the day away. But make sure you hit the 33,000-square-foot U-Spa for a stress-smashing treatment. Grab an umbrella drink, kick back and let the awesome wash over you.
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"We went Jan. 7 to the 14, 2012. I was concerned about the weather but it was PERFECT!! So hot we swam in the chilly pools! Bright and sunny everyday - in January! Our rooms were beautiful. We went with..." – ndunn9
948 out of 1,081 (88%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.4
Service
4.3
Beaches & Pools
4.7
Dining Options
3.9
Room Comfort
4.1
"We went Jan. 7 to the 14, 2012. I was concerned about the weather but it was PERFECT!! So hot we swam in the chilly pools! Bright and sunny everyday - in January! Our rooms were beautiful. We went with..." – ndunn9
948 out of 1,081 (88%) customers would recommend this product to a friend.
All Customer Reviews
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May 18, 2019
Very good value
The overall experience was great. I got far more than what i paid for including the free room upgrade to the suite. The room was very comfortable and clean. The only issue I had was the food in the buffet. The best tasting meal i had was from the Santa Fe Restaurant. Make sure to book your reservation as soon as you arrive!
The waiting staff was on point in the restaurants and buffets. I was catered to with huge smiles. I will definitely be returning
I am very satisfied with the purchase that I made through cheapcaribbean.com the resort had a lot of different pools some for kids some only adults. The service was great The Waitresses host bartenders service was good. The resort was really huge lot of walking room I took the opportunity to visit the Spa which was good I would definitely refer my friends and family here. I was very skeptical after paying for this trip seemed a little too good to be true I couldn't wait to get there and make sure everything went okay and everything went great including the transportation I booked through the site from the hotel to the airport round trip. Only thing for me was I don't eat pork in there was a lot of pork far as the eating but they did have a good whole fish, chicken, steak, and I had to have omelettes every morning with my safest bet. Another thing I didn't really like was the credit the resort credit wasn't really a credit it was just kind of a discount on their shopping areas so don't look forward to the resort credit.
The resort itself is well maintained, clean and the grounds are pretty. The rooms are poorly air conditioned and the sheets feel like they are plastic - combine that with humidity and a warm room and you stick to the sheets. The hotel staff was not very friendly and when we called multiple times for different things (i.e. more bottled water for our infant's formula, more towels) they would never bring it. When they cleaned the rooms they didn't restock the mini-fridge, toilet paper, or towels. The waitstaff in the dining areas were very good, attentive and always friendly. The food was pretty good for an all inclusive - breakfast being the best course of the day. The pools are large and clean, but the waitstaff around the pools was not very good. We hardly saw them and when we did order a drink it took about 45 minutes and the drinks were melted. The resort was not crowded so it wasn't due to it being super busy - we think they didn't care about attending to us (again, seems to be a common trend of unfriendly staff). We even gave them tips, but it didn't seem to matter. The beach had potential of being nice, but the water was very choppy and it was windy (due to an offshore storm that was going on for the entire week???). There was also a tremendous amount of seaweed in the bay and there was a wall of seaweed on the shore about 2 feet high - all which resulted in not being able to swim in the ocean the entire 7 days we were there :( While there were pros, the cons seem to out way the; if you don't mind not being able to swim in the ocean and can tolerate less than friendly staff, then this would be an okay place to stay.
From:Sacramento, CA Age:35-44 Travel:1-2 trips/year
May 14, 2019
Fabuloso !
Stayed at this beautiful resort with friends. The whole trip was issue- free, From the booking on Cheap Caribbean to the Amstar transportation service to the friendliest staff imaginable. The pools are all spotless and large enough to accommodate many people so you don't feel crowded in. The buffets and restaurants have a simple dress code which is nice when dining in restaurants of this caliber. Our friend has a serious seafood allergy,, Most of the restaurants were supportive and super alert to this and we had no issues. The beach was a huge disappointment, through no fault of the resort.. its the horrible seaweed issue that is affecting the coastline in Mexico. But the pools (multiple) made up for it with great activities and amenities. Super friendly and accommodating staff that were bilingual and very eager to help us with our Spanish. A most enjoyable stay.
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102 questions, 522 answers.
Is this a good hotel for a wedding?9 answers
Also, what kind of services do they offer for weddings?
8 years, 100 months ago
BeachBride81
Excellent! In fact, they have wedding planners for every wedding party. Please call the resort directly for details.
CaribbeanJim
not that it applies to me, but they have 2-4 weddings a week!!
they have a special desk for such planning
jk3344
If you are looking for a beautiful place to get married that overlooks the ocean then this is your place. I do not know details of the wedding costs, but I imagine they are reasonable since everything else was. There were two weddings going on while I was there, and they had car service, beautiful grounds, the staff seemed to be very accomodating. There are excursions for the bachelor/bachelortte parties which we also encountered on a snorkeling trip and plenty of nightlife at the Jaguar disco that is a state-of-the art disco complete with go-go girls. So fun I would think!
BEACHLOVER68
Funny you ask- absolutely! I forgot to mention in my review...I'm a wedding photography and happened to find out a wedding was taking place while I was there, so I met the photographers and ended up photographing a wedding while there.
They have their own "hut" for wedding coordination, a cute little chapel on the beach, and a larger chapel in the new section of the resort. But this wedding was held right on the beach, next to a club house/covered section that can be used for receptions. It is far enough north on the beach that it's very private- no other guests really venture up that far...
white sand, turquoise water, and palm trees dotting the beach- couldn't get much more picturesque!
turtleboy
They have a weddings office and can coordinate everything start to finish. It's a great setting, good food and I'm certain you'd be well-taken care of; my only concern would be time of year. We were there at the end of May and it was HOT and HUMID. Even on our off-season weekend, we saw 5-6 people get married, so it's obviously popular. They have a full service spa, etc., so I think anything you'd want to have happen during your wedding would be possible.
MNTraveler
Yes. We saw several weddings there. I would recommend to use the end of the beach on the South because less people can be involved that you don't want at your wedding. The one I saw there had a white see through tent set up. I have been there twice and saw several weddings and I think that is the best spot personally. It used to have the cataramarans there but now has a perfect scenery because they were moved. Good luck!
Pennypooh
Yes!! There are Wedding's there ever day!! My Huisband and I were planning to Marry there but chose it to be our Honeymoon instead!! Less hasstle I guess!!
bootsie
As far as services, I don't know but there were at least 2-3 weddings a day between all 5 resorts on the property. They did go out of their way to make things beautiful!!
Beachbaby1212
Yes, we witnessed two weddings going on during our stay and the setup was beautiful.
RajenMehta
Barcelo Maya Caribe and Beach11 answers
We are thinking about booking reservations to this location, but had a couple of questions beforehand. In the details on the information it listed some activities including but not limited to kayaking, snorkling, windsurfing, fishing and scuba lessons. They all sound like a lot of fun, however, how do we find out if there is a fee for certain activities? We are on a budget and don't want to be disappointed if everything is going to cost us here and there.
Thank you in advance for your speedy response.
Courtney
8 years, 100 months ago
gauge10
Specifically in reference to this information as it appears on the website, under the "Amenities" section of the resort page, anything that's listed with dollar signs next to them ($) will have an additional charge. If it does not have dollar signs, then it will be included as part of the all inclusive package.
KateCC
kayaking, sailing, free, rent snorkeling or bring your own, fishing?, they have a dock, but feed the fish, perhaps surf fishing when the beach is empty, they can arrange off grouds fishing trips, windsurfing too is free.
scuba is a fee, train in a pool, then go out. They also have,for a fee, those lift u up over the water, and fly thingies
jk3344
You can do this after your arrival, my husband went fishing and it was a lot of fun. They are very organized there, they have a station across each lobby and you can book your activities just day before.
DorothyR
Snorking was free but you had to leave $50 (refundable)-it is probably the same for the others.
missfitkim
You can snorkel free for 1 hour a day.
You get a free scuba lesson in the pool.
Beyond this there is a fee.
I did not do kayaking, fishing or windsurfing but these had prices on the board. Not sure of the details.
Gusso
All non-motorized activities are free. However, there are some activities that are free for a limited time. For example, if you snorkle you can only check out the equipment for a hour for free. If you keep it longer, there is a fee. Not sure what the fee is...we brought our own equipment.
littlebit
The only thing you have to pay extra for is the scuba lessons and fishing. One hour of snorkeling included everyday with your credit card to hold the gear but no charge. There is a charge for waverunners. Many things to do without a charge. We went and did not spend more than $200 on silly things like hair braids and pottery for kids and souvenoirs. It really is all inclusive. Alcohol and all. They have a lot to do and really is included except the stuff I told you. The website is accurate.
Pennypooh
All those activities were free when we went less than a month ago, but you do have to have a credit card to put a deposit down, in case you don't bring the items back.
BeachBum12345
All of the "Non-Motorized" watersports are included free of charge....this would be like Kayaks, canoes, 3 wheel water trikes, wind surfing. Jet-Skis, Para-sailing and things like that are fee for service. Jet-skis were $65/30 minutes USD, $110/hour USD. Don't know about the Para-Sailing or scuba. Bring your own snorkel gear if you can....it's easier.....snorkel equipment gear is free to use at the resort, but you do have to leave a deposit and it's for a period of time, not all day.
cousinIT
All the activities that you mentioned come with your package. they are free. Now if you want to go snorkeling elsewhere than that will cost you because it will take place elsewhere but if you are on a budget just stay at the hotel. The activities mentioned are just as fun
MarNYC
All non-motorized sports are included. So you can kayak, snorkle with their equipment, and windsurf free of charge. They do require you to use a life vest, also included. They offer one free scuba lesson, you would have to pay to go out on a boat. With the wharf in an area with lots of coral, you will get to see a lot of fish if you decide to go snorkling.
Gamma
Good for mid-20-something couple?11 answers
My boyfriend and I are looking to take a 4-7 night vacation to somewhere warm and sunny (especially after this awful winter!) and neither of us have been to Mexico or the Caribbean. I am more of a sunbathing and snorkeling kind of girl, whereas he has to stay busy with a lot of activities or gets easily bored. If Marcelo Maya a good resort for our first Mexican vacation? Is April/May a good time to go, and will the water be warm enough? We are 26 and enjoy nightlife and shows, but are past the Spring Break point in our lives--is the demographic there too old or too young for us? Is it quiet, romantic, private? Is it easy to access activities in the area, and what is the cost of excursions from the property? Any other recommendations for a super-thrifty tropical trip?
Thanks!
8 years, 100 months ago
Lindsey
Some friends of mine went to the Barcelo for their honeymoon and really enjoyed themselves (we're in our late 20s). They stayed for a week and thought the resort and beach were great. They were able to go on a few excursions (a swim with the dolphins and a party hopper tour), which can cost $100 and up depending on what you want to do, but didn't get bored staying at the resort either. If you're looking for some other good resorts, you might want to look at the Riu resorts or the Dreams resorts in Mexico too!
KateB
Yes what a rotten winter! Lots of activities here as it is part of a large 3 resort complex. April/May is great time to go as Jan-Mar can many times be more expensive. Water is very warm year round. As for demographic, I suggest this resort along with any in the Playa del Carmen area (The Royal, Gran Porto, Playacar Palace, etc) as 5th ave playa is lots of fun! For quiet, do Secrets Capri. For romantic, do Valentin. Thanks!
CaribbeanJim
This is a great place to stay, they have five different hotels together, each one is different, for family we choose colonial, but tropical or palace had a lot of young people, there is a night club that you can go, we were there in April, we stayed 7 days, weather was great, 96' everyday, water warm all day in the pool or the ocean. In the ocean was too salty for us. They offer different shows each day, so many things to do there. They have golf course, tennis, gym, shopping centers, a lot more. If you want to go outside the resort they are very organized, you make reservation and you go. There are restaurants in the resort, but you have to make reservation, I did after our arrival, great food. Italian, japanese, Mexican, steakhouse, etc.
DorothyR
HI! I really think you would enjoy Barcelo then. This was our first Mexico trip too. We traveled April 12-17 and the weather couldn't have been more perfect. The water was very warm! There is a nice mix, lots of couples but also some families. The resort is quiet at night which sets up a nice romantic evening. The room/balcony was private for us. We took a snorkling excursion that cost us $80 each but included gear, food, and open bar-it was an awesome experience. We also were apart of entertainment one night 'Battle of the Sexes'-super funny!! The other shows were great too. I def. recommend!
missfitkim
We just went there and the water was great and the resort is awesome. Great value! The Jaguars night club is like a Las Vegas club. Pay the extra for the VIP area. The turtle snorkeling tour is great ($80 per person) and that whole area is safer than the city.
jp14
Barcel is jusr what you are looking for I am positive. I just returned last week from there and I loved it!! It has things just for your age..Jaguars is a nighclub that is so much frin. My daughter is 29 and she had the tme of her life. There is also romantic and private places. It was a grat experiance. There are also extra trips such as Tumul, the Mayan ruins and Excel Ha is a river from te ocean and has great snorkling, you can also swim with the dolphins, if thats your thing. TYou will fall in love with the aqua ocean that is like bath water... Just an awesome resort! Have fun!
Darc
this would be a great place for you- mid-aged (not young party-ers). Lots of Europeans and Canadians, so a fun mix. Good shows at night. A new dance/nightclub (need an upgrade for that). The snorkeling off the beach is some of the best around...and you must try the cenote (underwater cave) across the street- see my other "turtleboy" review. There's plenty of options for add-on excursions...
and the price was great when we booked it...
turtleboy
Hi Lindsey, We just did five nights at Barcelo and I think it would fit all your needs. I would say that during the low season there aren't LOTS of activities, but there's a fun, busy pool at Barcelo that does things like water aerobics, trivia, volleyball and water polo that would be enjoyable for your boyfriend that isn't far from the place where you'd do your snorkeling and sunbathing. April/May is a great time to go - it's hot! - and the water in the ocean was very warm. Barcelo has great nighttime entertainment - two nightly shows plus the disco - and the shows are different every night, so you always have two choices. We only did one excursion to go dancing in Playa del Carmen - I think excursions are always kind of expensive. I don't think you'd feel out of place being 26. You're able to find the atmosphere you want. It's not super romantic because it's a family resort, but my husband and I weren't overwhelmed by the number of kids, either. It was quiet enough for us, especially in the off season.
MNTraveler
This would be a great place for you. I am the relaxing one and my husband likes to have things to do. You get one hour of snorkeling a day, cataramarans, kayaks, nightly shows, tennis, putt-putt, etc. Or just hang at the many pool bars. Beach is wonderful. It is quite large and has lots of romantic spots. It would be perfect for you. We went on our ten year anniverserary and then returned with kids.
Pennypooh
Decent place for a young couple. Lots of young people and young families. huge club and nightly shows. We took an excusion that included ziplining/repelling/cave snorkeling, lunch then a trip to Tulum ruins for $100. Lots of snorkeling at resort. $50 deposit on equip. Lots of people had their own. Lots of activites to keep you busy. Jet ski rental is about $60 half hr. Kayak, water bikes, wind surfing all free. Take a taxi into playa del carmen for good food/shopping. Don't take their shuttle, you will only get a short time in the town and there is a lot to do.
abba78
Yes!! All ages!!!
bootsie
looking for a relaxing vacation11 answers
looking for a get away location that is not crazy busy......just want a nice beach good food and drinks we dont need activities just want to lay around and totally relax any ideas we are 45 years old and married and are just looking to go and do nothing but relax we have traveled before with you and enjoyed every trip any suggestions would be greatly appreciated
8 years, 100 months ago
bonnie
The Barcelo properties in the Riviera Maya are a great value and the beach is beautiful. If you're looking for something adults only, you could also consider looking at the Palace Resorts and the Secrets resorts.
KateCC
you found it, although a trip from the airport, it's worth it. no high-rises, VERY private and long beaches, mucho pools plenty of lounges and plenty of sun!!
enjoy
jk3344
Maroma Beach is a great place to relax
NUTNBUTBEACH
This is great place for it
DorothyR
I would definitely recommend Barcelo. Laying by the ocean was amazing-very quiet, just listening to the waves and the birds. The pool was a bit loud when the entertainment staff was out. My boyfriend and I were very lazy and loved doing just that at this beautful resort! : )
missfitkim
NEVER been to a nicer place than this...see my review and GO there.!!!
Carribeanmon
Our 2nd time here, and loved it- here's what to do...bring along an inflatable pool/air mattress. Push each other around the pool in the morning, massage each other's feet and scalp while your doing it, push her up to the swim-up bar, get a couple free drinks (pina coladas and mud slides worked for me...) and you win major points! They've got several massive pools- try each out- some are very quiet, some are busier with more kids and activities...the most relaxing vacation for us- we went for our 20th anniversary and LOVED it. Take a nap in the afternoon or snorkel right off the beach (free with a deposit, some of the best shore snorkeling around)- the beach is beautiful and large, with palm trees for shade and plenty of lounge chairs. Catch the shows at night, or take a trip into Playa del Carmen for great shopping (in the evening- not as hot...)
-you'll love it!
turtleboy
That is exactly the experience we had at Barcelo, Bonnie. If you are considering this resort for that type of vacation, I think you'd be very pleased.
MNTraveler
Love the Riu on Paradise Island. Economical, and low key. We don't go on any excursions at all. All inclusive, food is wonderful, service is excellent and price can't be beat. There are very few children there also. At our age, who wants to deal with other people's children? LOL
Roxie1996
we were in the same position as you describe...just wanted to relax..This was the place to be. We did not take any excursions or even leave the property. We spend time on the beach and in the pools, took siestas each day and ate at the buffets. We really got to relax.
neelique
This facility has many things to do but you don't have to. It has beautiful grounds and lots of places to relax. The beach is large so you can get away from everyone if you like. We have been with kids and without and both different vacations but same spot.
Pennypooh
june weather11 answers
Looking to visit early June and wondering if anyone has any first hand experience with the rainy season at this time of the year. thanks!!!
8 years, 99 months ago
tom
Mexico's rainy season runs from May through November with August and September being the wettest months. Weather is very unpredictable - Mexico was very lucky this past hurricane season. Because of the tropical climate it will most likely rain every day you are there regardless of the season.
JenCC
June is getting into the hottest time of the year. It will be very humid and very hot. I would suggest if possible to avoid June, July and August.
SweetVixenette
I have been to every island in the Carribean and just got back from Cancun. Rainy season in June? Never heard of that. It's really really hot and humid in June. Also, it depends on where you are going. Closer to the equator, Bonnaire, Curacao, Aruba... you are not going to get any rain since it stays pretty much the same temperature year round. Hot. However, rainy season starts normally at the end of summer (which is the same summer that we have). Remember, high season is from December - May normally because the whether is not as hot and humid as it will be in June, July, August, and into September. Hope that helps.
ScubaExplorer
This is their RAINIEST month
Carribeanmon
No rain in June. It is very Hot and Humid. Just came back from there last week. It might rain for 3 minutes a day, but besides that you'll have great weather.
JackieH
We were just there from mid to late May and it only rained on us twice each day for about a half hour from about 5:30 - 6 then stopped. It wasn't even enough to be truly annoying. Can't speak directly to June, except to say that the temperatures are warmer then, so there's likely to be the greater possibility of thunderstorm activity in the afternoons.
MountainMax
We were there end of May, and it only rained one day. It was still warm and beautiful even with the rain. We sat in the pool much of the afternoon! It was a nice break from the hot and made us not feel guilty about taking a nap.
MNTraveler
Just spent a week at the Riu on Paradise Island. Never saw a drop of rain. It was a bit windy, but with the sun being so hot, it was a welcome relief. Let me add, it did NOT prevent us from sitting by the pool or going to the beach. When we went in October, it rained a bit, but was gorgeous right after.
Roxie1996
We've been to the area 6 times now and always in late May or early June. Never had any real problems with rain.
Beeman
It rained a little the first day and that was it for the rest of the week (June 5-10, 2011)
Colemanx4
just returend June 8...it does rain each day -long showers--but in our five days, we only had one half day of warm rain. We still were out early each day and got to the beach from 8-10 before the rain cam
neelique
How are the dining options at Barcelo?12 answers
I am reading a lot of information that the only dining options in this all inclusive package are the buffets. Is this true? How much extra do they charge for the a la carte restaurants? Is the extra money worth it?
8 years, 99 months ago
Drea26
The all-inclusive plan at the Barcelo includes just the buffet restaurants. Reservations for the ala carte restaurants are based on the length of your stay - 1 reservation per 4 night stay and 2 per 7 night stay. Additional costs in these restaurants are typically for prime cuts of beef, lobster, and shrimp. The prices will vary according to availability.
JenCC
no not all buffets. depending on your length of stay, and the class/quality you spend- there are 3 or 4 levels, and the lenght of stay determins how many sit downs you receive with the inclusive- they are very nice, and any extra visits you pay for. $15.00- 25 and very much worth it. it's a international family place, and although drinks are included, it is a calm, serene setting, quiet at night too.
jk3344
you can only eat at 2 restaurants that are included in the all inclusive, then you have the buffets. cost you $15 a person to eat at the other ones but well worth it!
putt
A la cartes are not extra, but you need to make your reservations as far in advance as possible (I would say at least 3 days). The buffet is so massive and awesome that you will seriously not be missing out if you didn't do the reserved restaurants. The fine dining restaurant is the best, the Asian second, and in my opinion, the steakhouse was ok. I'm not kidding, just wait...you'll see what I mean about the buffet.
jasmith79
Exceptional
RobertB
i wasnt aware of any othe dining options. We had the all-inclusive and it includes several nights in which you can eat at a restaurant, you just have to make a reservation. food was very good at this resort. Dont know why you would pay for anything extra. If you dont want to eat at resort for all meals, go to Playa Del Carmen, about 15 minutes north- the whole town is shopping and food!!
irishgirl4343
There are restaurants that you can choose, but you have to make reservation, no charge. Is worth it. You choose from Italian, steakhouse, Mexican, Japanese, seafood, etc. I went there and food was great. Dish is not as big as in USA, but great. Man has to wear long pants, otherwise you can't go. Restaurants are included in all inclusive, also you can have snack (lunch) all day long. Unlimited drinks. No extra charge only tips.
DorothyR
We got 2 free tickets to the a la cart restaurants, which were Mexican and Spanish themed. I think you can upgrade for $15/person. I don't think it is worth it if you get 2 tickets like we did.
missfitkim
We stayed for 7 nights and we where allowed 3 nights of a la carte resturants for no additional fee. It was fine with us.
Gusso
Not true!! You have the one main dining buffet hall that has a different theme every night for dinner. You have two medium sized buffets for lunch that are located at the pools - one at each pool. The dining hall also has the breakfast buffet which is large as well. As part of your all-inclusive package you have the option of the Mexican and Spanish restaurants that are located at the Caribe and also either the steakhouse or italian restaurant located next door. They mislead you a little with the steakhouse and italian as they fail to tell you upon checkin, but they ARE included. You can eat at a sit down restaurant 3 times - once in each of the 3 restaurants - or 2 times in one restaurant and once in the other. There are definitely sit down restaurant options though.
BEACHLOVER68
Not all true...stay up to 4 nights and I think you get 1 non-buffet night at a restaurant. We stayed 5, and got two choices- We did steakhouse (by the beach) and Mexican, and both were very good. The other nights at the buffet were very good- often a theme night (one night Mexican, one Italian for us), and lots of food variety that is very good.
turtleboy
Depending on how long you are there, you would get either 2 or 3 sit-down meals. If you are at the Caribe or Tropical (my guess, since we also booked through CheapCaribbean) the restaurant options would be Mexican or Spanish. I highly recommend the upgrade option if you drink anything other than beer. It allows you to drink premium liquor, free drinks at the Disco, access to four sit-down restaurant options (we ate at the steak house, Japanese twice, and Italian, and would recommend doing the steak house and Japanese the whole time you're there, though we've also heard good things about the Seafood restaurant). There's a lounge with 24 hour hot snacks and a serve-yourself bar. You also have access to buffets that are air conditioned. It made our five day stay a lot more interesting. I would've been bored with the food had we not done the upgrade. I believe the current cost for the a la carte restaurants is $30 per person, and I would pay that for the Japanese restaurant only.
MNTraveler
Is it worth paying for the privilege upgrade? We are staying at the caribe for our honeymoon. Do we tell them ahead it is our honeymoon?11 answers
8 years, 99 months ago
Judy A.
Club Premium rooms may be available at the time of check in for an additional charge. If you haven't mentioned your Honeymoon in your room requests please email us at reservations@cheaparibbean.com and we can let them know! Congrats!
KellyCC
No the regular room was great
NUTNBUTBEACH
I'm not sure what you are considering a privilege upgrade, however, I don't think spending extra money at that is necessary. Without that privilege of going to 1 of the 5 hotels, you are only missing out on 1 of the hotels. I did not go over there, however, can't imagine what it had that the other 4 didn't. Just my thoughts.
ScubaExplorer
Yes, is worth and tell them about your honeymoon
DorothyR
Unless you are going to be spending more time in your room than outside. I am not sure if they do anything 'special' for honeymooners, but it wouldn't hurt to tell them. Maybe you get a bottle of champagne : )
missfitkim
No. The rooms are exactly the same and the buffets are SUPERB, I am an amateur chef and know good food...
Carribeanmon
Not sure if you stayed there yet, but I would highly recommend this for a honeymoon. I would tell them as you never know what special service you might get. Personally, I would not spend the extra money upgrading. We did fine with the regular room and it was beautiful. Depends on what your expectations are though.
BEACHLOVER68
No, the $300 upgrade is not worth the money. The food at the buffet is outstanding and there is more than enough variety to satisfy everybody. The Corona is cold and the house liquor is ok. You can utilize any of the pools or beach areas without paying the extra dollars.
Tmack
yes- tell them it's your honeymoon- it was our 20th anniversary, and they congratulated us when we arrived, and we found a cake and champaign (all free) waiting for us the first night.
-we didn't get the upgrade, and didn't miss it one bit. We stayed 5 nights and got 2 reserved restaurants- plenty for us- and we were very happy with them. Sure, the upgrade will get you a few perks, but don't feel it's needed for a good trip- the service and food are great to start with...
turtleboy
We stayed at the Caribe in May 2011, and I recommend paying for the upgrade if you drink anything other than beer or want to enjoy sit-down dinners or air conditioning while you eat. We were there five days and I would've been very bored with the food options had we not upgraded. With the Caribe, you'd have access to two very similar buffets, two poolside buffet restaurants, and either Mexican or Spanish sit-down dinners (which I didn't hear great things about). With the upgrade, you can eat at the steak house (we loved it), Japanese restaurant (also loved it), Italian (didn't love it at all) or Seafood (didn't try it). You can eat at any of those restaurants every night, as long as you get a reservation in advance (we didn't have any difficulty). You also have access to premium liquor at a couple air-conditioned bars (no air conditioning at the stuff you have standard access to), a couple other buffets with air conditioning, a private internet cafe and a lounge with 24 hour hot snacks and a serve-yourself premium bar. You also get free drinks at the Disco, which you don't get if you don't upgrade. We were really glad we did it.
MNTraveler
you might enjoy the upgrade as a treat for your honeymoon. The other resorts seem really nice and would be fun to eat there for a change of pace
neelique
can you get internet service in the room?12 answers
8 years, 98 months ago
Nick
No, not in the room, I learned that quickly. It is only available in the lobby. But the lobby is so big you won't have a problem at any time of day finding a nice place to sit and surf.
jasmith79
No, only in lobby area
RobertB
You can get internet in your room but it costs more. You can pay when you get there. In there business center each room can get 15 minutes of internet each day for free. Plus your on vacation so let go of internet and enjoy the time with friends and family!
Ajmill34
yes, I believe you paid about $12 per 24 hours of use which my husband loved. He just needs to check emails several times a day and not having to pay "per day" saved us money. I dont think we even used it more than 24 hours total- you just have to remember to log off!!
irishgirl4343
no, but the lobby worked fine
NUTNBUTBEACH
No. You have to pay for it in the business center. $3.00 per 15 minutes of use.
ScubaExplorer
yes, but there is a fee. Not quite sure how much the fee is but it is alot.
JackieH
Yes, 12 dollars for 24 hours a day if you book your room at Beach or Caribe, for others I don't know.
oohuyenoo
Not to my knowledge, but I was on vacation and refused to bring my laptop or work with me, so I never inquired.
BEACHLOVER68
yes
jesusgal
Yes, you can. If you don't upgrade to the premium option (which I recommend and think is a great value if you drink anything other than beer), you'd need to pay for wireless. They do, however, have a lot of free internet cafes on the property that are easy and convenient to use.
MNTraveler
No, there is no internet service in the rooms. The Riu does have free internet available in the lobby. There is lots of seating at tables, the bar and just outside the dining area on couches and easy chairs. There are also table in the pool area that you can get it.
Roxie1996
Wifi was spotty in my room. There was a day when wifi was down too. Overall it was usable, but don't expect blazing fast speeds.
lily0gi
how do you call a cab from the resort?12 answers
7 years, 96 months ago
jj
Just go to the front door. There are always taxi's there waiting. If there aren't, just ask the bell hop. They are always there available to help in anything you need.
Roxie1996
The conceirge can assist you in calling a cab from the resort.
MariaCC
Just ask the bell hop or door man, but seriously consider renting a car because the cab fare will put a dent in your budget.
Dino720
There are always cabs waiting in the front of the hotel. I never had to wait for one.
lily0gi
There is a taxi stand out front. You just tell them you need a taxi and they call one for you. It's about a 5-10 min wait.
Sci1st
Just see the bellman in the front of the hotel lobby. Cabs are $23 USD to Playa but someone told me they got a bus for $5 USD from the hotel.
Colemanx4
front desk..concierge is very accomodating
neelique
You can ask them to at the resort or you pay less if you walk to the entrance and hail a cab. It is still expensive. There is great shopping in the resort with great prices though. I have done both at different trips.
Pennypooh
Ask the conceirge at your hotel, or the receptionist. Also, if you aren't traveling far, you can walk out to the highway, stand on the side of the road and Vans with a color strip down the side (usually orange or yellow) will pull over and take you anywhere for $3 a person!
Pdub
The bellboy at the front entrance was always happy to call a cab, which arrives within 5mins
Vapp
The gentleman that works out front, not sure if he is considered a bell boy or not, but he calls them for you and they are already waiting on the resort so it only takes a couple of minutes.
BarceloFan
The front desk wll take care of all that for you. There is actually people at tables day and night by the check in counter. They do everything for you.
tancay
We're scheduled to arrive in Cancun at 9pm. Is it safe to rent a car from the airport and drive to Barcelo at night?11 answers
7 years, 96 months ago
j
I'd HIGHLY recommend NOT! Do not rent a car at all in my opinion, and definitely not at night! We rented a car, drove down to Playa del Carmen and then back to Cancun. Upon leaving Cancun, we were extorted by police to pay $100. You do not want to be involved in that type of situation. On that night as we were leaving Cancun (on the strip with all the hotels and malls) we saw about four other cars pulled over. I can only imagine the same 'game' was being played on them as well. Travel by taxi or hire an airport transfer. It's worth your peace of mind! Other than that, it was easy to drive and navigate, but you never know if you'll get involved in a situation such as described above, which happened in early May 2011.
LiveBold
I would not. Schedule transportation through the hotel via Olympus Tours...well worth it.
Colemanx4
Ive not rented in Cancun but I heard the whole time we were there to NEVER drive @ night. To many potholes and WAY to many drunk drivers!!! I would totally suggest NO, grab a cheap hotel then leave early.
newlyengaged
While I dont think safety is compromised, I would prefer not to make a long drive at night...and it gets remote after about 25 minutes, so if you have vehicle problems it could get dicey
neelique
We opted to have a van take us direct to the resort. I don't know if you would have issues or not, but there are at least 3 armed police checkpoints on the way to the resort. We did not get in until 9:00pm either and I am sure glad we had a private van take us from the airport to the resort and then back again when we left. Barcelo is all inclusive with so much to do that renting a car would have not been worth it for us. We spent $100 for this service and I am sure renting a car for 7 days would have been much more than this and we didn't have to worry about getting stopped, pulled over etc. Have fun!!
SMITTY12
I would NOT recommend this as the law enforcement is extremely different down there. Rental cars are targeted for pullovers and the officers ask for cash right then and there. Everything in your wallet is usually the only thing suitable. This happened to three of my friends who each traveled there on separate occasions. My father-in-law just had a similar experience two weeks ago while there on business.
You are safer booking a late night transfer through your hotel or travel agency.
crimsonsinger12
Yes, but I would be aware that it is a long drive. Do not stop off in Playa Del Carmen if you are a girl. Once you get out of the airport it is a straight shot. It does take an hour though with a crazy Mexican driving. They drive crazy so be aware of your surroundings. Also, be aware of the Mexican's crossing the street etc. The signage is great but you go just a little past to a turn around to enter so if you are tired and don't know you might go to Tulum. Have a great trip!
Pennypooh
I would not drive in Mexico.
bailey56
If you are goin to rent a car, just make sure you watch out for the speed bumps!!! On our trip to Barcelo, there were little steel speed bumps in the road that you had to come to a complete stop to not hit. And at every 5th speed bump there were polica, some pulled people over to check their belongings, others didn't.
Pdub
better to get a cab - you won't need a car for the resort. Or arrange shuttle through cheap carribean.
vacationbuddies
I wouldn't choose to rent a car just because they drive really crazy over there...plus there are random speed bumps on the highways and roads so you might get a few surprises as you're driving. It would be safer and easier to schedule a transfer with your hotel.
dozias
Sure, it is a long stretch of road but mostly straight and well guarded.
Snerfdog
I dont think that it is not safe but why not set up taxi service before you leave. There is no need to do it when you get there. They will meet you right outside the airport door and drive you to the resort. I would recommend that.
tancay
WHAT IS THE BEST WAY TO TRAVEL FROM THE AIRPORT TO THE BARCELO MAYAN CARIBE BEACH? WHAT IS MOST COST EFFECTIVE.11 answers
7 years, 96 months ago
dd1969
We offer roundtrip airport transfers that can be added on with your package. Prices do vary depending on the type of transfer service you choose.
MariaCC
cheapcarribean book our trip with Olympus tours it was not expensive.
tucker3
the transfers arranged from CC were well priced. It seems most people take one from the airport..didnt see many cabs lined up
neelique
We opted for the personal transfer from Olympus Tours and it worked great. They were very personable and it was nice having our own van to take us direct to the resort and not share a ride. Very safe and never felt threatened at all . Our flight came in 3 hours late so we did not leave the airport until 9:30 pm. I had my wife and 2 teenage daughters with me and everything went well. I am sure you could save a few dollars with a cab, but going to and from the airport safely is something I would not try to go cheap on.
SMITTY12
We were very happy with Olympus Tours. They kept us safe at the Cancun airport which is full of hecklers, crooked taxi drivers, and locals looking to make a buck. They all wear orange shirts that say Olympus. The transfer cost was included in our booking via cheapcaribbean.com so I cannot speak to the overall cost, but we tipped them well for their service.
crimsonsinger12
We did private travel with Olympus through Cheap Carribean for $100 round trip which was great! The trip to our hotel from the airport was an hour total so I thought for four people that was really reasonable. It was nice not to have to stop at twenty different hotels to drop off people. So it took a little less time than normal. My husband and I spent $75 for two of us the last time and had to stop so I would recommend the private.
Pennypooh
We took the private transport from the airport to barcelo mayan for $200.00 roundtrip for 4 of us. I think it is a little more expensive (about $20 more for 4 people) to get the private bus, but then you don't have to travel with other people for over an hour and stop at various resorts on your way to your own.
BeachBum12345
We were told that busses travel from the airport to the resort. You just have to walk out the front doors and ignore everyone that talks to you. Unfortunately we didn't hear that till we were leaving the airport from another couple. We ended up going through one of the yellow travel companies in the airport for $85, one way, and $20 back. Buy both ways.
Pdub
Get a private cab, book through Cheapcaribbean for a set price. Its much better and cheaper to do it this way since the driver can charge whatever they want.
shawluvmydachs
Use Olympus agents. They are in bright orange shirts. We had the same driver to and from the airport. He was very good. It is always best to have your airport transfers ready before you go.
Cancun1279
They offer shuttle bundle packages for a reasonable rate. Only down fall is you will be making some stops at other resorts on the way to offload other tourists.
jap1970
The trip was longer than expected (Olympus) since we had to make 3 other hotel stops before we reached ours.
gramkit
We activites are outside of the resort, especially at the Mayan Riveria?9 answers
Hi
We would like to visit Mayan Ruins and a nature perserve while we are in Mexico. we are looking at the Barcelo Maya Caribe and the Iberostar Paraso Beach/Del Mar Resorts. Are they close enough for these activities?
Thanks Vicki
7 years, 94 months ago
Vicki
The tour company we use in Mexico is called Olympus Tours. Their direct website is www.olympus-tours.com/ and allows you to chat live with a representative. The tour company would have the most accurate information to answer your questions.
MariaCC
Hi, we stayed at the Barcelo Maya Caribe hotel and I must say that the ruins are pretty far out but that's true of any of the hotels along the Riviera Maya. We visited Chechen-Itza and we also went to something called the Mayan explorer. If I had to do it over I would only do the Mayan explorer but I know Chenchen-Itza is one of the wonders of the world so I can see the attraction there so go to both if you have the money but if you don't just go to the Mayan explorer. It's worth the money (119) you won't regret it. Also all excursion come with a tour guide and transportation so don't fret about how long between your hotel and your destination. The time will go by fast.
MarNYC
I can only speak for the Barcelo, and yes, it is central to the ruins.
ParkerBrown
Alot closer than most resorts. Most are 30 minutes to an hour away. The Caribe is right in the middle of the area.
IronRange
Yes very safe!! Us girls also go to Playa Del Carmen for a shopping day!!!
bootsie
My boyfriend and I just got back at the end of febuary beginning of march from Barcelo Maya Caribe. We went on two excursions. Tulum and Coba. They both were amazing... Tulum is was amazing because you got to learn what each individual building was used for. During the Coba excursion it was AMAZING! We actually got to learn about the mayan tribes and their culture and food making. This one I would not miss. Also on this one you get to visit an actual tribe, repel into a cenote where they tribe gets their spring water for their families, and zip line across a lake. The overrall experience was amazing and well worth the time. They both were a full day excursions :) Best of luck deciding!
Miller83
Chichen Itza is about 3 hours, Coba 75 minutes, Tulum 30 minutes
momofthree
hello tulum is close to both resorts 20-30 mins coba is 2hrs and chitchen itza 3 hrs. they are far but worth visiting. take good walking shoes. a lot of walking.
lizzyjay
We visited Coba when we were there 2 years ago. This area cannot be reached by taxi. Only a "tour" or by rental car. It is the shadiest of the two Mayan ruins down in the Riviera area. At your resort you have a number of tours you can choose from to see nature preserves. Xcaret is supposed to be really cool but we have'nt made it there yet.
Beachbaby1212
is the beach rocky?10 answers
7 years, 91 months ago
lila
According to Trip Advisor, there are no recent negative reviews regarding the beach at Barcelo Maya Caribe and Beach.
MariaCC
The majority of the beaches at this resort and nice sandy beaches. Some areas do have more coral in the area. The water is crystal blue as well.
DanielleCC
The Beach is sugar sand. Pure white and soft. There are some small rocks in the water however.
IronRange
NO!! 2 miles of white sandy beach. You can see you feet in the water as far as you can go!
ndunn9
NO!!!
bootsie
When first walking into the water it can be rocky just depends on the the tide. But, not that bad at all. :)
Miller83
not at all when you first enter the water is like an inch of little rocks but go further in soft sand . go to the playa azul area in the resort. nice and quiet less people.
lizzyjay
The beach in front of all 5 resorts is beautiful, clean and well kept. There are some rocky areas but overall NO!! You can wade out far into the ocean and still see your feet with no rocks!! Great snorkeling there too.
Beachbaby1212
absolutely not in the swimming area- the kayaking area and snorkeling area have reefs
Waterfun4life
The beach and swimming area is smooth sand with a few rock outcrops. The swimming area goes out for hundreds of yards with a very gentle slope. I could go out for 200 yards and still stand up in the water.
PoppaJoe
The beach was beautiful. Not rocky.
lovedgettingaway
What is the weather like in March3 answers
7 years, 91 months ago
n/a
The average weather in Riviera Maya for March is about 78 degrees. The average numbers of days it rains is about 3.
DanielleCC
the weather in March must be awesome because it was hot and sunny there in January!
ndunn9
Ususally no Rain!! In november when we went it rained 4 days out of 7!!!
bootsie
is smoking allowed at this resort?10 answers
7 years, 91 months ago
marytalk
Yes, but not in any of the dining areas.
bampham
Yes, Outside and at the Bars
IronRange
Yes, everywhere except the restaurants. There is a great 24 hour lobby bar in the Colonial that is non-smoking also. The buffets by the pools you can sit outside the general dining are and eat and smoke.
ndunn9
Yes
bootsie
Yes!! But not in the Restaurant's!! Which is nice!!
bootsie
Yes, we always saw people smoking.
Miller83
Yes quite a lot of it and it was hard as I have asthma. If you are a smoker, you will be in good company.
momofthree
Yes.
Beachbaby1212
yes - most rooms have balconies - not sure if there are smoking rooms or not. We used the balconies. There was smoking allowed at the bars -not in the buffets. EVERYTHING is open air and theres always a breeze so even if you are allergic to smoke you will be fine - there are always areas you can get away from it. Even though I am a smoker I cant stand to be around it - i really never noticed any heavy clouds or anything - The resort is HUGE and there are always open areas around -
Waterfun4life
only outside . Not inside any part of the buildings
FrankD61
Are there independent dive shops nearby?2 answers
My husband and I are experienced certified divers and would like to explore the cenotes and reefs with a quality dive shop focused on small groups. We plan to do at least 10 dives, so daily variety and/or dive site customization would be great. Any recommendations?
7 years, 88 months ago
Rebecca X
There are dive shops near the Barcelo Maya Caribe and Beach Resort. Cheap Caribbean also offers a few diving excursions available on our website for the Riviera Maya.
MeganCC
Right on the beach they have a snorkel and dive company. They have dives out in the ocean but I didn't notice any to cenotes. They have tons of trip agents there they might have a cenote dive excursion.
lovedgettingaway
What is the weather like at end of April?4 answers
7 years, 87 months ago
Sas
April is a great time to travel to the Riviera Maya. It is the end of the dry season and temperatures run in the low to mid eighties.
ccsusan1
Mix of clouds and sun. It rained most days for a little while. The sun is very hot and difficult to stay in.
momofthree
we just came back was there from the 22nd to 27th of april excellent weather 85 degrees not one drop of rain.
lizzyjay
BEAUTIFUL!!!!!!!! But humid as usual!!
Beachbaby1212
What type of nightlife clubs are there? Is there variety?5 answers
We are in our Mid 20s and are looking for some fun while we are there. We are both Spanish speaking and live in the northeast area.
7 years, 85 months ago
New Jersey
The resort provides a variety of activities and entertainment for the clients to enjoy. At various times there may be multiple musical options to choose from, however the entertainment schedule is subject to change and often dependent upon occupancy levels and times of year.
MariaCC
in the resort barcelo maya you can go to jaguars outside of the resorts there is many others you will find in playa del carmen. most famous cocobongo
lizzyjay
There is a disco on the property at the Tropical Resort. Its great b/c the drinks are free if you've done the AI package. Other than that you might want to go to Playa Del Carmen where there is TONS of nightlife!! I reccomend the Fusion Lounge on the beach. Easy to find Just tell the taxi driver to take you to Fifth Ave in PDC. That's where all the action is!! No worries about assaults or crime in PDC!!
Beachbaby1212
Its only 1 night club on the property for adults and is only for customers of the property wich is huge and can be full free drinks with the all inclusive, but if you want reao club you will have to travel 20 km to playa del camen to coco bongo, on a taxi or shuttle,
Txmen
Club on sight is very cool! You'll love getting crazy there!
Laney12319
Family Oriented?5 answers
I have two young childre, 4 and 1. How is the resort for them?
7 years, 85 months ago
pennsylvania
This resort is very family oriented, offering lots of activities to keep the children engaged and occupied. It also has a Kids Club available for the young children which gives them an opportunity to play and be cared for in a safe environment with other children.
ccsusan1
At all 5 of the resorts on the property there were children but I will say that the best for you and the kids is the Colonial...by far more kid friendly with a fantastic kiddie park at the pool!!!
Beachbaby1212
This hotel is better suited to 16 to 25 year olds.
PoppaJoe
They have a children's club called Barcy. They have a pool section with a bunch of water slides. And a hut with crafts and other activities. I think your 4 year old would have fun and there would be activities for them, but I don't think there would be much for a 1 year old. Families I saw with kids that young were the ones doing stuff with them.
lovedgettingaway
We saw several families the children of all ages. They have some planned activities. Great outdoor play areas. And the offer babysitting for all ages at a pretty reasonable price. All the meals have a few items aimed at children I think you will find it pretty easy to take them.
Rob13
Is metal detecting allowed on a beach?2 answers
Is metal detecting allowed on a beach?
7 years, 85 months ago
dixie
The beaches in Mexico are government owned so we are unable to confirm if metal detecting allowed on a beach.
MariaCC
We were on the beach most of every day and walked to adjoining resort beaches. Never saw anyone detecting, not even staff after hours. Beaches are owned by Mexican government so they make the rules not the resorts. Maybe a call directly to resort could give you answer. Everyone on the phones speaks pretty good English
Rob13
Are there any hip hop clubs nearby?3 answers
We are african americans in our mid 20' s and we want to kick it for my best friend birthday.
7 years, 85 months ago
Double
The resort does have a disco, however, the Riviera Maya is approximately 53 miles from the nightlife of Cancun.
MariaCC
They had a disco that opened at 11 pm to 2 am. You had to make reservations to go. You are 40 mins from the nearest town.
elltchr
Don't know about hip hop but there is a disco at the Barcelo Tropical next door that is pretty nice. You can walk over in 5 minutes.
Rob13
is there a shuttle from the airport6 answers
Do we fly into cancun? is there a shuttle and how much per person?
7 years, 85 months ago
Arizona, USA
When booking the Barcelo Maya Caribe and Beach your flights would fly into Cancun Airport. We offer our customers the option to purchase roundtrip airport transfers for $40.00 per person.
MeganCC
The shuttle was included in the package price!! We just tipped well.
Beachbaby1212
fly into Cancun - call these people and see what rate they can get you- they were cheaper than using the one on cheap carribean and we got private transportation https://www.graylinecancun.com/
Waterfun4life
yes....it is about 1 hr from the airport in Cancun.
elltchr
Yes, you fly to Cancun. We selected the 'private' shuttle service to and from the airport. It worked great since the resort is about an hour from the hotel. The "private' means you don't have to share ride with others from other hotels, and make several stops.
LETraveler
The resort itself does not provide transportation. You have to arrange your own. We used Olympus Tours (they were great, it was shuttle van, so it wasn't private, but they were great). It was $40 per person round trip to and from the resort and airport. Yes, you would fly into Cancun.
lovedgettingaway
There is a shuttle, but it costs extra. We were able to book it as part of our package. It cost us $80 for two people both ways, but I'm not sure if that is consistent.
JohnH
How far is the Airport from the resort?10 answers
6 years, 84 months ago
JMS62760
Barcelo Maya and Caribe Beach is located right on one of the best beaches in the Mayan Riviera, on the Mexican Caribbean coast. Cancun International Airport (CUN) is 45 miles away which is approximate driving time is one hour.
MariaCC
about an hour
completelysatisfied
Cancun airport is about 50 miles and it takes about 1 hour and 15 minutes depending on traffic.
PoppaJoe
Roughly an hour and a half depending on how many other people have to be dropped off at other resorts.
Machodak
The resort was about an hour and 15 min south of the airport via a van shuttle.
Mushmse
The airport is about an hour away from the hotel.
travelgirl85
between 50 and 60 minutes away, depending on your driver and traffic.
lovedgettingaway
About 1 hour and 10 minutes
Rmperry
1 hour 20 mins
Scotch42
Barcelo is 1 1/2 hour from the airport.
nellaS
What If It rains?5 answers
Is there any Indoor activities If It rains?
6 years, 83 months ago
Serbian101
Yes, they do have some indoor activities if it rains. The resort also offers 7 bars and lounges and there is also shopping nearby.
KristenCC
There were covered ping pong tables, pool tables, and such. There were several bars and lounges inside. Each room has a TV, some with private balconies. I didn't notice any organized indoor games or activities (there was a kid activity "hut" that was covered, don't know if it still ran activities during the rain). It did rain while we were there but we just went out on our balcony and read a book while it rained.
lovedgettingaway
To be honest, we loved to be in the water when it rained. People would head for cover and we would head for the water. But yes, they do have things to do inside. And there are covered areas pretty much all over the resort. And the showers don't last very long.
Rob13
Plenty
Laney12319
watch the rain ...mother nature is beautiful
Laney12319
is there pool volley ball?5 answers
6 years, 82 months ago
steve
Yes, there is water polo at this resort, which is more or less the same thing.
bscheliga
no pool volleyball
SharonW
Yes. They have a pool that has pool volleyball set up. They have times set up for it.
lovedgettingaway
Yes. There was always a net up while we were there, but there was also an activity for it on the activities calendar.
JohnH
Yes. They have a game pretty much every day. They also have beach volley ball.
Rob13
What is the phone number for the resort?2 answers
6 years, 82 months ago
Renee
You may contact the resort directly at 011 52 984 875 1500. The 011 is to dial outside the country and the 52 is the country code. Then you will proceed to dial the number as normal.
KristenCC
The phone number for the Barcelo Maya Caribe and Beach is 011-52- 984-875-1500. You can also send an email from the resort website at www.barcelo.com under the 'contact us' link.
KateHCC
Don't know
Butch42
Don't know
Butch42
52 984 875 1500
76039
is it safe to drink a drink with ice in it? or will you get sick5 answers
6 years, 82 months ago
prince frederick md
The resorts in Mexico use a water filtration system for all food service items. This includes ice for all of the beverages and mixed drinks as well as the water that is used in food preparation.
KateHCC
We all did, no problems. As long as you are reasonably healthy this should not be an issue.
chari
Drank water with ice in it the whole time and didn't get sick at all. They also only used bottled water for drinking. Don't know about the ice, but it wasn't a problem for me.
lovedgettingaway
Yes, not a problem
Kashay
I no problems.
RebeccaB
Peanut Allergy2 answers
I am planning a trip to Barcelo Maya in Riviera Maya with my husband and three children. One of my children has a severe peanut allergy and has to stay away from anything containing peanuts, food cooked with peanut oils or food that might have even come in contact with any peanuts or peanut product. I have traveled to this resort many times before having a child with peanut allergy and we have had a great experience. I was wondering how common peanut or cooking with peanut oils is in this resort? Would this travel be safe for a child with peanut allergy? Thanks!
6 years, 81 months ago
NY
Whenever there is any question regarding specific dietary needs, especially something as severe as a peanut allergy, we always reccommend contacting the resort directly. They may be able to put you in contact with the chef directly to inquire about a specialized menu.
KateHCC
do not go find another place i my self got very ill there
william888888
We have nut allergies too. They only nuts we came across were peanut butter in the begal/sandwich station. They don't cook with them. We had an epipen to be safe, but hat no issues.
Raylortay
What can resort credits be used for?4 answers
6 years, 78 months ago
Terabc
Resorts credits are not applicable for all bookings as there are booking stipulations which would need to be met. However, the resort credits can be used towards various services at the Spa, room upgrades, room service, dining & beverages, additional resort activities and excursions, Barcelo Club and various shopping boutiques on the resort. --- Please Note: Reservations for tours, services and amenities must be requested at the resort upon arrival and are subject to availability. Restrictions apply. Inclusions and restrictions vary by hotel.
MariaCC
The resort credits are only for 50% off on useless items like bad wine or champagne, 50% off on the business center (which didn't work), 50% off on laundry service. The resort credit requires that you still spend money to get the credit.
oceansnmountains
The resort credits are worthless. $200 for room upgrade, $10 off vodka. Really stupid things. But I'm pretty sure you can look on the website for the coupon specifics.
ajge
pretty much nothing! Don't count on using them.
Laney12319
They are used for discounts in the spa, bottles of wine and excursions purchased at the resort
Moxie
Upgrading?4 answers
After reading reviews and Q&A I am seeing a lot of people talking about "Upgrading" but I don't see any option for it while booking on CC and there is only 1 room option. How do you upgrade and how much does it cost? Thanks!
6 years, 78 months ago
Nick H
You upgrade when you get to the resort. It is 20USD per person per person. The upgrade gives you access to extra restaurants and areas of the resort (another beach and pool as well as some more activities). If you are considering it I would strongly suggest you spend the first day or two in the area you have already paid for and if it isn't enough, then upgrade.
JohnH
CheapCaribbean.com has a contract for the Superior room category, however, you are able to upgrade your room directly with the resort upon arrival. Rates would be at the resort's discretion and based on their current availability at check in.
MariaCC
We didn't upgrade. Really didn't spend much time in the room. And the standard "superior" room is pretty nice. I think you could call CheapCaribbean to find out. And you can upgrade at check-in for sure. If you are getting a resort credit, you can use part of that for the upgrade if you do it at check-in. They are really good about explaining all your options and they don't try to sell you an upgrade.
Rob13
I would call them and someone should help you! But I stayed in that room that cheap carribean had, the lowest option, and the room was nice! Not gorgeous but we really spent no time in there besides sleeping and getting ready. So not a bad choice if you want to save a few dollars! Huge bed and they clean the room really well every day! But otherwise I would just call.
Brandy1989
what are some good choices for excursions?5 answers
we want to visit the ruins and so some snorkeling. what excursion is a good one..
6 years, 77 months ago
gurnee, illinois
They are excursions which can be added during the booking process. You are also able to add excursions directly with an Olympus Tours representative at the resort.
MariaCC
We bought an excursion at the airport for snorkeling at Isla Mujeres. DO NOT BUY IT! Its an all day affair with only 30 min of snorkeling. They take you to shop on the island, swim with a nurse shark, lunch. We were so disappointed in only 30 min for snorkeling. We were gone from 730am to 7pm. Exhausting!
ajge
The Atv excursion was great . You go into cenotes which r like caves and you get to go swimming in one of them. It's beautiful. Swimming with the Dolphins was great too
Jnj7189
Chichen itza is a good excursion to the Mayan pyramid
Nairo37
We went to the Tulum ruins and it was breathtaking! We did some snorkeling at the resort.
Nnniiixxc
We have the upgrade to Superior Oceanfront Club Prem. Do men have to wear pants to all restaurants. Can they wear jeans? My women wear sundress?4 answers
6 years, 77 months ago
Net
Men are required to wear long pants and closed toe shoes at the Specialty Restaurants. You may wear sundress, beach wear (bathing suits, flip flops, swim cover ups) are not allowed in the specialty restaurants.
KristenCC
men must wear long pants and sundresses are fine
flowermom
Yes, men have to wear pants. No tshirts or sandals for men. We didn't see anyone in jeans. Women can wear sundresses or capris.
ajge
No. Long pants, and that includes jeans, are only required in the reservation only restaurants. No dress code for women in any restaurants. No wet swim suits in restaurants or buffet though.
Rob13
what kind of beer do you serve?4 answers
Our friends, that we would be travelling with, is allergic to most beers. In the States he can ony drink Coors Light. What are the chances that he could find Coors Light Beer either there or near there? Do you serve any American beer?
6 years, 76 months ago
Buffalo, NY
Majority of resorts offer local brand beers. For more information on the exact brands please contact the resort directly.
CaitlinCC
The only beer they have is corona. In cans or on draft. That's it for the resort. Their main drinks are mixed/frozen.
MarcoA
I think I saw Coors Light but not positive. We drink Corona. They have American brands as well as Mexican beers. They have Miller Lite for sure.
Rob13
Seriously. Your in another country. Enjoy what they have to offer. If you like American beer , vacation in America. Allergies are something not to mess with in different countries...You may want to go with hard liquor or coke. They have plenty of options to choose from.
Laney12319
Do you offer ping pong?5 answers
6 years, 75 months ago
HIggs
This resort offers a wide variety of entertainment and activates. For more information please contact the resort directly.
CaitlinCC
Yes. There were ping pong tables at the resort.
ajge
Yes. They have tables near the beach. And lots of other games as well.
Rob13
We just returned from our trip to Barcelona Maya Beach and we saw 2 or 3 ping pong tables, a basketball court, a giant chess board, beach volleyball, and also basketball hoops in the pool.
SaucyPickle
I saw ping pong tables there
Nnniiixxc
Does this resort have a private beach?5 answers
Is the beach roped off for this resort to make it private or are there a lot of vendors and people walking on the beach from other resorts? I can't stand crowded beaches with tons of vendors selling stuff...
5 years, 70 months ago
beachbride
Please be advised that all beaches in Mexico are public beaches.
MariaCC
We were on the beach everyday for a week and never saw 1 vendor...
Ecken1968
No private beach. The beaches are owned by the Mexican government so I don't think any resorts own their beaches although they do maintain them. And the do it very well. There are only vendors from the Resort. And not many of them. We were there 6 days and maybe saw 8 vendors total. They are not going to get in your space without you inviting them. You have to show interest and ask for information. Mostly selling spa services, tours, something like that. Beaches are not crowded at all. Never had a problem finding lounge chairs. Never crowded in the water. You are really going to like this place.
Rob13
There was no vendors at all selling items on the beach
TNGRANNY
This resort is in a large cove and its all private with NO Vendors!
lou12345
How do I book a room facing the ocean and or pool? When is Hhly Week? Are ther usually lots of children at the resort?3 answers
5 years, 67 months ago
Delta, PA
At this time, Cheap Caribbean only offers the garden view room category. Holy week is the week between Palm Sunday and Easter. This is a family-friendly resort and there will be children at the resort
AlixCC
Rooms on the ocean or by the pools are "club" level rooms --- you have to pay more. When we were there, there were a lot of children, but it was a week when school was out.
Travelhappy
CheapCaribbean should be able to get you a ocean view/pool view. The pool is between the building and the ocean so if you see one you probably see the other. You could also upgrade at check-in. There were some children when we were there but they really never disturbed anyone. Never heard them while in our room.
Rob13
What can the $1200 resort credit be used for?4 answers
5 years, 67 months ago
SLN
Various services at the Spa, room upgrades, room service, dining & beverages, additional resort activities and
excursions, Barcelo Club and various shopping boutiques on the resort. Note: Reservations for tours, services and
amenities must be requested at the resort upon arrival and are subject to availability. Restrictions apply, this is a credit provided by the resort and is subject to change.
LizCC
Credits are used for services at the resort. They are basically coupons for different things. For example, my girlfriend and I went to the spa to get a couples massage. Included in the credits worth $1200 was $100 off spa treatments. It includes other items like $30 off a $80 bottle of wine, $200 for a room upgrade, $10 off to VIP at the dance club, etc.
RobbyRob
You get small (percentage-wise) discounts on things like massages at the spa or wine that you have to buy at dinner (the house wine is lousy). But it's a very small discount. Even with our credit, the cheapest bottle of wine we could find cost us $55.
Travelhappy
pretty much nothing..... they are worthless. So is the Casino $20.00 match play.
Laney12319
I am coming with my husband to Barcelo Mayo Caribe and Beach next month. We would like to bring gifts for the staffs children, can you give me some4 answers
hints on what may be nice to bring? Also, would it be possible to get a pool side room or ocean side? We are coming Feb 17th thru the 22nd of Feb. and cannot wait~!!!
5 years, 65 months ago
"Delta, PA
Please contact the beach experts at 800-915-2322 for information on the room categories available and any recommendations for the staff's children.
LisaCC
Rooms that face pool and ocean directly are junior suites. You can upgrade but don't know the cost. Almost all rooms have some limited view of ocean from balcony. All have balcony or patio.
Rob13
They just want money. Everyone you encounter in Mexico from airport to hotel just wants money. Even though says all inclusive I still tipped a lot.
Cheese7204
Anything beauty-related, nail polishes, hair ties ets. For boys maybe some kind of gadget.
They have swim out suites that you can pay more per day to stay. The place is so beautiful that you really won't spend much time inside. It's big so every day can be an adventure to explore different part.
YanaV
Which resorts have reliable shuttles to take you around the resort?5 answers
Barcelo resorts in cancan area
5 years, 64 months ago
Sminor56
For specific information, please contact our Beach Experts @800-915-2322.
SueCC
each hotel in the resort has a shuttle to stop outside the lobby about every 15 min or so, so you can stay at any hotel and ride shuttle to another hotel
hamhappy
There is a bus that goes to each resort at the Barcelo
travelers2008
There are shuttle buses that take you around the resort. I think they run every 10-15 minutes.
Mike85
All three sections of the Barceló have shuttle service. It makes almost a loop around the resort with multiple stops.
HonestlyApril
What is the distance from this resort to 5th ave. Playa del carmen ?4 answers
5 years, 64 months ago
DD Johnston
The dis between this resort and 5th Ave. is about 12 miles.
SueCC
Not sure about the specific street you are looking for, but I recall seeing a road sign that said Playa del Carmen was 25 km north of the resort.
SistersontheGo
About 15 minutes by private car or taxi.
Rob13
It's maybe 10-15 miles? About a $15-25 cab ride, maybe $3 if you take the collective van. I've done both, the collective is just fine with me. Be careful of the restaurant prices right on the beach. It's highway robbery.
HonestlyApril
about a 20 min. cab ride for $20. no need to pay more, and the resort will get you a NICE cab. They will even come back and pick you up. Another day we just grabbed a cab from downtown, it wasn't as clean, no AC, and was $25!
donnalmason
room upgrades with credits6 answers
If I have $2000 in resort credits and want. Toupgrade to a better roomhow much will it after I use the credits?
5 years, 64 months ago
ohio
All resort offers concerning credits are subject to change. Please call the resort directly at 52 984 875 1500 for the most up to date information on credits being offered.
BethCC
They are not 100% credits, rather it's $2000 worth of coupons you can use toward a multitude of services. Discounts instead of actual credit.
IndigoSpirit
We had the credits too. It is really a package of coupons for different services. The room upgrade is $ 400 usd if you are staying 7 days. If less, they pro-rate the amount and apply it to what ever upgrade you are wanting. The staff at check in is very helpful with this. And they do not pressure you at all to spent any more money. Some pretty good discounts, especially the spa. Really not much to spend money on. Pretty much everything is included. You are going to love this place.
Rob13
Don't bank on using the resort credits...They are worthless...They will offer you a 25% discount on an upgrade in off season.
Laney12319
probably not much. Credits are worthless. Don't count on using them. They already offer discount rates.
Laney12319
none usable
Laney12319
Is it complicating traveling from the resort to the Mayan Ruins?3 answers
5 years, 63 months ago
CRB
Excursions to the Mayan Ruins can be added at the time of booking or while in destination.
MariaCC
Very Simple: You can book through Cheap Caribbean either on line, or once you get to the resort. DO NOT book at the airport. There are a lot of swindlers there. We met people who got burned. It is very simple once you get to the resort or on line and cost $109 per person. They pick you up on a bus at the resort, and drop you off about 10 hours later.
jayemright
There are plenty of people available to set up excursions...we did one and it was a painless process
Ecken1968
how is the water to drink there, should I be worried?5 answers
5 years, 63 months ago
lou
They will provide you with bottled water so that you don't have to worry.
LizCC
As long as you drink the water in the dining halls or the bottle water provided all over the grounds you will be fine. We were advised (as a precaution) to not drink the water out of the faucets in the rooms but they provided ample bottled water.
Garkar
We used the bottled water supplied by the resort but had plenty of mixed drinks with no problems!
Ecken1968
Not at all. The resort has their own system. All the water they serve is filtered. Taste as good or better than bottled. And they have bottled in every room. We had no problem at all.
Rob13
The water is filtered and the restaurants use bottled water
Moxie
renovation starting may 6, 20145 answers
On the very bottom of hotel info, the hotel update says: 'Barcelo Maya Caribe and Beach will begin renovations to the Caribe section on May 6, 2014. During this time, guests can enjoy full amenities in the Maya Beach section of the resort. ' Does it mean that there will be noise? dust? Are we still able to use the restaurants? What other things will be affected? Thank you for your answer in advance.
5 years, 62 months ago
usa
During the construction you will have the full amenities in the Maya Beach section of the resort, for more information please contact our Beach Experts at 1-800-915-2322 between 5am and 3am EST 7 days a week. Thank you!
LizCC
Yes they are remodeling a section of the resort. I do not think they are housing anyone in that section during the renovations. Call the hotel to confirm.
IndigoSpirit
Just got back and construction started while we were there. The Caribe is under renovation. The Beach has already been renovated. Yes, you will have everything, even the pool area from the Caribe is open. If you didn't see the colorful fences hiding the construction, you would not even know the difference. Nothing to worry about.
Rob13
When I was there the renovation was ongoing, but the caribe area is somewhat is on the far south side of the resort, and did not interfere with any thing I did. I was also in the closest building to the construction zone, and I did not hear anything.
DaltonJ
Hi there! We just left the resort and experienced the construction. It didn't appear to affect anything in my opinion as the resort is big! I only noticed it when walking by to go to the gym. They have a barrier surrounding the part that is being rennovated. Nothing is closed. I wouldn't let the construction impact weather or not you go to this resort.
Blahmarley
Rain first week of June?2 answers
We were looking to book the first week of June this year instead of the second week. I was just wondering if it's more rainy during this time than mid June?
4 years, 55 months ago
phyl
There is always a 10-20 percent chance of rain everyday in the Caribbean. We unable to advise on the average rain amount as this changes on a daily basis.
CaitlinCC
It's not particularly rainy in June. I've travelled as late as July and had only one rainy day in a week.
HonestlyApril
does the luggage fees depend on what airline we pick?4 answers
does cheap carribbean offer free luggage if booked through them
4 years, 54 months ago
Nancy
No, CheapCaribbean.com does not include baggage fees. These are to paid directly to the airline, and vary based on the airline you travel on.
KristenCC
no, it depends who you are flying..example..spirit charges per bag (awful) American Airlines 1st bag free
adrian11
We flew Frontier and had to pay $40 per first bag per person. Also, Frontier charges for any beverage/snack so bring your own on the plane if you want to avoid the charges. My husband bought a coffee and it was $1.99 that they charged to our credit card.
CollegevilleMom
No, Cheap Caribbean does not offer that option. The luggage fee will depend on the airline that you will be taking. Some airline companies charge a fee while others don't.
Mike85
Can you go topless on the beach4 answers
4 years, 50 months ago
Illinois
Barcelo resorts are a family friendly resort, and topless sunbathing is not allowed in the pool area or on the beach.
KristenCC
saw 1 topless old lady
hamhappy
I saw a few women sunbathing topless but none in the ocean and none walking up and down the beach. I think you could have but lots of kids running around so if topless is you top priority, I would recommend adult only resorts as there is a lot more of it there.
Schwappidoodledandy
Nobody knows you , nobody cares..... Topless was not discouraged but, rarely seen. Mostly thongs.
Laney12319
what is the cost to upgrade to club premium?3 answers
4 years, 50 months ago
DaveM
Please call our customer service department at 1-800-915-2322.
CaitlinCC
For us was $185 more per person n that was for 4 nights 5 days but was well worth it! Upgraded at time of booking
Martca99
We were there 7 days and it cost additional 350.00 once we got there I m glad we did
Rjdunn
Good place for 1st Caribbean/Mexico trip.....10th anniversary; Uncrowded beaches, NO topless?3 answers
4 years, 49 months ago
wmhub
There are many Resorts in the Caribbean and Mexico that hold your description but it seems the best option to get exactly what you want for your 10th anniversary would be speaking with a Beach Expert at 1-800-915-2322.
Shane99
only saw 1 topless, beach is beautiful lots of palms to sit under and sun, stay at the carribe, its new and close to the beach with walk in access....the other resorts have rocky beaches
hamhappy
Yes. Plenty of beach so it never gets overcrowded. More of a family resort but not overrun with children either.
drd32m
Yoga?2 answers
Some resorts offer yoga at certain times. I thought I had read on here before that this resort does, but now that I'm re-reading it, I can't seem to find it.
4 years, 49 months ago
Enk
They may irregularly conduct yoga classes but there is no mention of this activity on either Cheapcaribbean's or Barcelo's website. There is mention of aerobics and aquarobics.
CCGreg
If it's that important, I would recommend phoning or emailing the resort directly. Entertainment and extra curriculars can vary depending on the entertainment staff they have on those travel dates.
HonestlyApril
Are there big waves to jump in?5 answers
4 years, 48 months ago
Denver
The ocean water is calm for most part in this region. Not a surfing destination.
CCGreg
waves are not huge, they vary in size...depends on the time of year you go, You will enjoy the beach waves.
adrian11
No. Even on windy days the big waves break too far away from the beach.
drd32m
We traveled and the stayed in the resort July 16, 2016 - July 23, 2016. There are no waves.
K54321
nope..... big Waves are rare in the Caribbean except during violate storms or hurricanes.
Laney12319
Transporation From/To Cancun Airport5 answers
Does the hotel provide a shuttle from/to the airport? If not, what is the best way to arrange this transportation?
3 years, 46 months ago
Houston, Tx USA
Shuttle service is not provided by the resort but may be booked during the booking process through a third party.
SalCC
I made my reservation thru CheapCaribbean and the companu Amstrand was outside the airport waiting for us and they picked us up too. Great Service
Lucecita
No...through your booking agent.
Laney12319
no... book with agent
Laney12319
Cheap caribbean offers a shuttle option which is wll worth the price
Moxie
is there a new casino on this beach5 answers
3 years, 44 months ago
Leo
This resort does not have a Casino.
LizCC
There is a small casino, we did not try it out. It was not open 24 hours a day. I think hours of operation were 5 pm to 2 am???
KDAnthony
there is a small casino in the shopping mall
scaaty
Yes, there is a small casino and you get a $20 comp card if you spend $20.
MONECOL
yes, its a nice one.
Laney12319
we are staying at maya beach5 answers
We will be there in april and wondered about upgrading to a better room. Any suggestions? Is it worth it? How much does it cost and can you bargin it when we get there?
3 years, 39 months ago
kansas
Good Evening,
You can either call one of our customer service representatives at 1800-915-2322 to get a quote on upgrading your room prior to arrival. We can not provide any quotes with upgrading directly through the resort upon arrival.
bthornton
Upgrading to any premium room is worth it as it gets access to all resorts amenities and all restaurants.....
Laney12319
The resort Credit they offer is really not usable. Neither is the $20.00 matching credit at the Casino. These are just ploys. Don't base your vacation choice on any of these factors.
Laney12319
No bargaining on upgrades... but it is worth it.
Laney12319
Stay at the palace if you can
Scotch42
Deposit/ final payment2 answers
I see that you can put down a deposit and then there's a "charge" date for the
balance, does anyone know if we can pay before the due date with a different credit card than the one used for the deposit? It just seems like they're automatically going to charge it that day
3 years, 37 months ago
Lee
You can pay off the balance or add a new card before the due date by logging into your Cheapcaribbean account (if you made one) or calling customer service at 1-800-915-2322
CCGreg
Yes you can. CheapCaribbean will allow you to pay part of the total amount. They will let you know when the balance is due. You can pay with the same card or use another card
Rmperry
How far is 5th ave from the hotel? Does the hotel have shuttles to 5th ave?5 answers
3 years, 37 months ago
MDeBo
Please contact the resort directly for more information regarding nearby attractions/restaurants. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
no shuttle but you can take a public bus. about 20 minutes to 5th Ave
DGCSB
5th Avenue located in Playa del Carmen and is about 20 mins. away from the resort. They do not offer a shuttle. The will arrange for a cab to pick you up and drop you off. It costs 660 ($41.25 US) pesos round trip.
K54321
About 1/2 hr taxi. One cost $25. Ride home $20. No Shuttle
RieRie
It's about a 25 minute drive. We had the hotel get us a taxi and we called the same taxi driver to pick us up when we were done.
Zindlefin
Food and drinks5 answers
Is all food including restaurants included in the price and drinks ,water,soda or does some cost more?
2 years, 36 months ago
joelynn
This resort includes breakfast, lunch and dinner, local drinks (soft drinks, beer, house wine, cocktails and coffee). As far as the dining goes, this hotel includes unlimited food and drinks, but some dining restrictions may apply. For details on this, you would need to discuss with the resort upon check-in.
JeannieCC
water, soda, juices, and most alcoholic drinks are all included. top shelf and imported drinks are not. buffet is included.
depending on the amount of nights you stay, you get restaurant vouchers to make a reservation at the a la carte restaurants. the 4 course meal plus the above drinks are included. wines and imported beers are not.
sunburnttomato
Yes
Adolf
Only wine during restaurant dinners.
Criss
Buffets and all drinks except wines at the restaurants were included.
Jose2061
Can I request to have a private dinner by the beach for my anniversary? Is this possible?5 answers
2 years, 35 months ago
Nelly
Yes, they do have private beach dinners available for special occasions, however this is something that would come at an additional cost. For more information such as scheduling and pricing, you would need to contact the resort directly.
JeannieCC
Yes, arrange it with guest services but be prepared to wait your turn to do so
DGCSB
yep...and they are beautiful
Laney12319
Yes they do it but people are awkwardly walking by 30 yards away
Mejacro
They will accomadate that
donnalmason
When you book one of these Barcelo hotels do you have access to pools, restaurants, amenities, beaches, etc at all of the other Barcelo hotels there?3 answers
If so, do they have carts or something that take you across the resort.
2 years, 34 months ago
Cori
If you book at the higher tiers you have access to the lower ones. And normally the resort has a shuttle or cart service. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Only if you upgrade to a Premium status for restaurant and amenities... Pools and beaches yes.
Laney12319
Yes, if you are a guest staying at the hotel, you will have access to all the amenities on site. Most of them are free some like the spa, motorized activities, snorkeling and swimming with dolphins aren't. However, you will have access to all other activities such as the gym, pools, buffets and restaurants for free depending on whether or not you bought the all- inclusive package when you booked your trip.
Mike85
You can use all the others but some you may have to pay depends on your package And what amenities. I know we visited all the pools with no issues. There is also a shuttle double decker bus that travels around.
Pika
Travel from Cancun Airport5 answers
I heard that a direct road from the Cancun Airport to the Barceló Resort was being built. Is this road ready yet? If not, what is the completion date?
Please advise ASAP. I have stayed in one or another of your resorts many times and I would like to make reservations for next winter. Gracias, Sheila Dziak sdziak@bendcable.com
2 years, 33 months ago
Sheila
This is not something that we are aware of nor have heard about being built. This would be something you would need to discuss with the resort directly.
JeannieCC
Highways are complete and updated.... no issues.
Laney12319
There is a major highway leading from the airport
Moxie
Yes, the main road is finished. Depending on the number of stops you make, it will take about 1-1.25 hours.
HomeinDayton
Yes, the resort is about 50-55 minutes away from the airport. You will have to take highway Mexico 307 from Cancun airport to access most of the resorts located in that coastal area. The road is completed so you won't have any trouble getting there.
Mike85
Jetski rental nearby??? Is April a good time for going there???5 answers
2 years, 29 months ago
theosto
There will likely be jetski rentals on the beach, which is apart from the resort. Every month is a good month to visit Mexico! it does get busy in April due to lots of people traveling around Easter.
CCGreg
Yes, you can rent jet-skis at the resort. You pay $65 USD if you are renting it for half an hour and a little over $100 USD for an hour. I was there early January 2017, and the current was too strong to the point most water activities (including jet ski) were cancelled the whole week I stayed at the resort. In addition , it kept raining almost every day and the temperatures dropped. I was told the weather is much better during the spring and summer time. So I would definitely recommend going in April as you suggested.
Mike85
April is a great month, and I do recall seeing jetski rentals close by.
HonestlyApril
They have jet ski rental, scuba diving at an extra cost and a lot of non motorized options for no extra cost. Yes April is a good time to go
Rjdunn
We have only been in June and July, but yes Jet skis are on the resort.
MAKenslow
what meals are included in the all-inclusive?5 answers
I read something about getting so many tickets to use during your stay, I am trying to figure out what resturaunts require the tickets at this specific resort.
2 years, 28 months ago
Barcelo Maya Caribe and Beach
The buffets are the restaurants that do not require the use of the tickets. The tickets are for the specialty restaurants.
JeannieCC
All restaurants require a ticket that you obtain trough guest services.
They will give you a certain number of tickets based on the number of nights you will be spending at the resort. You will have to present those tickets at the restaurants that you will be dining at. FYI You will need t make a reservation for all restaurants before going and dress code is strictly enforced for gentlemen (shirt and pants required).
Mike85
All meals are included for breakfast, lunch, dinner and snacks at the buffet restaurant and snack bars. Tickets are given for "ala carte" restaurants that serve plated meals. The buffet often features these same menus on alternating nights (Japanese, Italian, etc.) along with the usual offerings, so when you get there you can decide which nights you want those particular menu items. Don't worry, you will be fed very well!
HonestlyApril
We stayed at Caribe Beach. Got 4 tickets to use in the restaurants but not the Palace ones, unless you paid $20 more pp. The Santa Fe was good but was extremely hot and were compelled to leave before dessert...and could not bring it with us. The place was like an oven.
Mejacro
We were there 7 nights and received tickets for 4 dinners at the sit down restaurants. Reservations were required and were hard to come by. We always ate late so not a problem for us. The buffets required no tickets and we ate there for breakfast, lunch, and the evenings we did not enjoy a restaurant dinner. Hope that helps!
bxmartin
which of your resorts have teen night clubs for ages 13-172 answers
we stayed at a Barcelo in Dominican Republic and they had a teen night club that i belive was ages 13-19. i think it was called ONE disco club and seen a picture on the website but can not find any information about it or if all of your resorts have one on them.
2 years, 28 months ago
stew
This resort does not have a teen club. For assistance with finding one that does, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
This resort also has a disco for kids. However I am not sure about the age limit. I think teenagers are allowed in the adult disco if they are accompanied by an adult.
Mike85
What currency is used at this resort? USD or MXN?5 answers
2 years, 28 months ago
bri
This resort will accept either American money or local currency
StevieCC
Will accept dollars but most people do not have change. If you are using dollars best to have exact change or be ok getting your change back in pesos. Bring plenty of singles for tipping.
JustMer
The Barceló accepts either, I believe. I know they can convert dollars to pesos if needed. Staff appreciates tips in USD.
HonestlyApril
Always use American! You loose money if you convert and they appreciate the American it's worth more
Pika
We used US dollars and my debit card. No need to purchase pesos. Exchange rate was 1 usd to 20 pesos.
Bkd77384
Both
kklh
Is there beach service?5 answers
Is there beach service if you're on the beach hanging out or at least a bar on the beach?
2 years, 28 months ago
Hopkinsville, KY
They offer poolside service. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes there is beach and poolside service! There are multiple beaches, pools, and pool bars! The bars are extremely close to the beach so even if you don't want to wait for service, you can hurry and grab your own!
Kokobeach
It's hit or miss on service, I typically have to head up to the snack bar or pool bar for a drink. My advice is to take a yeti or bubba cup, get a big drink at the bar and take it to the beach. Most people do this.
HonestlyApril
There is no service at the beach but the bars by the pools are fairly close.
WishIWasattheBeach
There is a bar very close to the beach and the bar is right next to or in the pool. You literally can sit in the pool and get drinks coming for free!
Vova
Are the pools handicap accesible?2 answers
Do you have a chair or somethings to get a person in and out of the wate?
2 years, 28 months ago
Woodbrdige va
Online it states they have a zero entry pool. Please check with the resort directly for the most up-to-date information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I have not seen one. I would call the hotel directly to inquire further.
HonestlyApril
How does the $1000 resort credit work? What can it be used for?4 answers
2 years, 27 months ago
Gretna, Louisiana
Resort credits are normally discount coupons for spa treatments or special dinners or upgrades. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
It can only be used towards hotel services in percentages - like, 10% off room upgrades. 25% off activities, 35% off spa treatments. I'm not exactly sure about percent to service ratio, but you won't be getting anything free)
YanaV
They're more like coupons for additional services and products. Not much value to them in my opinion.
HonestlyApril
The resort credit would be more accurately described as $1000 in discount coupons.
For example, you get a 25% discount on wine at ala carte restaurants. So if you bought $4000 in wine, you would save $1000 and used up your resort credit.
FamilyOfFiveFromNJ
Are kids under six free?2 answers
We will have 4 to 6 adults and two small children, 3 years old and 5 years old. Are they free for accommodations at Barcelo Maya Caribe with this deal?
2 years, 27 months ago
Georgetown, Massachusetts, USA
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There would be an additional charge for the child as they are not free. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Don't know
Butch42
Yes all included and the have there own pool w slides and they own game room plenty to do they will b busy! Arts and crafts nature walk its great
Furball
What is the all inclusive price for children ages 13-10?2 answers
2 years, 27 months ago
Beaufort, SC
Pricing will vary based on your dates of travel as well as the current sale.
StevieCC
children Up To 13 Years Old Stay And Eat Free.
Keymotors5901
What is the all inclusive price for children aged 10-13?3 answers
2 years, 27 months ago
Beaufort, SC
Will depend on the travel dates and the room category. Please call 1.800.915.2322 for assistance with a quote.
CCGreg
I don't know there was my husband and i.
Gramma4
Yes
Butch42
same as adults
Jim277
Can I add 1 more night to the package deal?2 answers
Can I add 1 more night to the package of Barcelo Caribe and how much to make it 5 nights instead of 4 which is offered?
2 years, 27 months ago
Mari
Yes you can add more nights if they are available. Please call 1.800.915.2322 for assistance with a quote.
CCGreg
Use the Create My Own Package option. Most of the time it's the same great rate per night!
HonestlyApril
rooms with ocean front views but no pics of rooms show the ocean2 answers
It says ocean front views but no rooms show the ocean and I want a balcony with a full ocean view thank you
2 years, 27 months ago
susanne
The resort's website and Trip Advisor have more detailed pictures of the room. The room would come with a balcony if it was a higher floor (can place a request for this). The Oceanfront Swim Up rooms are of course all on the ground level.
CCGreg
They have them, pics may not be on the website. Personally I don't spend enough time in my room to matter. But if it floats your boat, spring for it!
HonestlyApril
what are included in the all inclusive meals and drinks?3 answers
We were in Punta Cana a year ago and their all inclusive includes everything. All meals buffet and fine dinning plus a coffee shop that serves all kinds of beverages hot and cold plus all pastries. All kinds of drinks from soft drinks to different kinds of Island drinks like Pina colada etc.
2 years, 27 months ago
Phamee
Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:
3 nights, 2 tickets
4-6 nights, 2 tickets
7 nights, 4 tickets
8-10 nights, 5 tickets
10 nights, 7 tickets
11-13 nights, 6 tickets
14 nights, 8 tickets
StevieCC
Everything is included. There is house wine available, otherwise you can buy a bottle and it is going to be pricey. Sodas, tea, coffee, booze, beer, mixed drinks, smoothies, juices, milk, all included, even a stocked mini-bar.
HonestlyApril
Same here, you pay more for top dhelf brands
Mejacro
10 year old child will still pay full price?2 answers
I'm bringing my 10 year old son. Do I have to pay full prize for his stay?
2 years, 27 months ago
Chelo
This will depend on the resort's special at the time that you book.
StevieCC
I would call and talk to a travel agent directly. I thought it is free or discounted, but not positive about that.
HonestlyApril
Are the well drinks good or should we upgrade for top shelf drinks?5 answers
2 years, 27 months ago
Wells,ME
This is going to be based off of personal opinion. Please remember you can upgrade in destination if need be.
StevieCC
Well drinks are very good they really take good care of you! All the bartenders minus one will hook you up!
Pika
I wouldn't upgrade. Well drinks are average, but tipping helps.
WishIWasattheBeach
The drinks are great! Open bar pretty much everywhere, even for breakfast! I wouldn't waste the money for top shelf! HAVE FUN!
banana1
I would most certainly upgrade, I tried a variety of drinks and had to end up sticking with drinks that did not require bartending service because they were terrible. Beer and wine will only taste as they should otherwise pay for the upgrade
SICrusader
We asked for Bacardi or Absolute at the swim bar and our request was accepted. We did not upgrade.
KMillard
Specific information on attire for Dinner5 answers
I see casual, elegant, elegant casual and is on....... Can some please give me simple, yet specific information so we know what to pack?
2 years, 27 months ago
Michigan
Long pants, collared shirts, dresses, etc.
StevieCC
It's all over the map with people. Some get really dressed up, but I have no idea why. I wear casual dresses, much like the dress coverups you see for swimsuits. Nice sandals to go with. Men either in jeans or light pants (linen looks nice) with a collared shirt, no t-shirts, closed toe shoes required.
HonestlyApril
Men need to wear pants and no t shirts.
Mejacro
Most men wore polos and khakis. My husband and I overdressed because we weren't sure on the dress code either until we arrived. He ended up wearing black slacks with a white button up. I wore a backless, solid pastel summer dress with oxfords. I'm sure flats, heels, or nice sandals will work too!
KMS214
We went in March for 5 days and packed 1 pair of jeans and long sleeve. Swim suit, workout clothes, couple pairs of shorts, tank tops, sundresses, sunscreen, flip flops, tennis shoes and 1 pair of dress shoes. My husband also brought a pair of slacks and a nice collared shirt for the restaurants, as they are the only place for nicer dressing. HAVE FUN!
banana1
DO YOU HAVE TO HAVE A PASSPORT?5 answers
DO YOU NEED A PASSPORT TO BOOK A VACATION AT AN ALL INCLUSIVE?
2 years, 27 months ago
MARINEWIFE
You do not need your passport to BOOK your travel, as long as you have it by the time you're ready to leave for the airport! My first trip to Mexico was booked before I had my passport. I let the passport office know when my travel dates were and they made sure I got it in time. (Give them a minimum 4 weeks unless you pay for rush processing!) Happy travelling!
HonestlyApril
YES
RieRie
YES!!!! You still arrive at the airport and go through customs! Anything out of the U.S. needs a passport! HAVE FUN!
banana1
You do not need it to book the vacation l, but you do need it to go on the vacation!
KaiEisha
YES, to enter Mexico you need a passport, no visa required.
No passport info needed during booking.
Nikonor
room service5 answers
Does the all inclusive package include room service?
2 years, 27 months ago
Morgen-0702
Please contact the resort to inquire about delivery fees for room service
StevieCC
There is room service, depending what package you get it will cost extra.
Flipfl0psandl0llyp0ps
Yes can come and clean your room everyday just leave them a tip at the end of your stay!
Sunshine1013
Room service was extra for our room. However, food is almost always available!
MAKenslow
No it does not, room service does cost money.
KaiEisha
what is included in the all-inclusive3 answers
what are the food and drink options for all inclusive? how about activities like kite surfing, scuba diving, etc?
2 years, 27 months ago
roseau, mn
Food and drink are a part of the all-inclusive. Please check with the resort for drink selections. Those may be considered an additional amount, as the rates would be offered at the resort please check with them directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
All of the food is included except for charges for room service. There are some upcharges on what they consider to be "premium" alcohol that us here in the U.S. wouldn't think of as premium. Snorkeling is free. There is a dive shop where you can pay to go diving, jet skis, parasailing, etc.
edgee313
activities not included, but there is free dolphin show everyday at 11:30am, also in addition to all-inclusive food you'll get few free passes to evening restaurants, number of passes depend on number of nights you stay, we stayed 7 nights and got 4 passes
Nikonor
Question regarding electricity for small appliances?5 answers
Are we able to use our hair dryer/curling iron if we bring that along from the States?
Also, is the electricity the same to plug in the Nook to recharge for reading?
Thank you,
Vanice Schultz
2 years, 27 months ago
Texas
The resort uses standard US outlets. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
YES! We have android and brought our normal phone chargers. I brought a straightener, but didn't use it. If I remember correctly they may have the universal outlet installed, if not then they all fit our appliances! HAVE FUN!
banana1
Yes. The outlets in the rooms fit standard US plugs.
Instajoy
Same US plugs are compatible for all appliances
X1234
The rooms have outlets that standard US 2 and 3 prong plugs will fit in.
BSquared29
what is included in the all inclusive package at Barcelo Maya Beach Caribe?4 answers
2 years, 27 months ago
Barcelo Maya Beach Caribe
All meals and drinks are included, however some dining restrictions may apply-for example, top shelf liquor or expensive meals such as surf-and-turf may come at an additional cost. As for meals, guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:
3 nights, 2 tickets
4-6 nights, 2 tickets
7 nights, 4 tickets
8-10 nights, 5 tickets
10 nights, 7 tickets
11-13 nights, 6 tickets
14 nights, 8 tickets
JeannieCC
You can eat at all the Barcelo resorts except the palace unless you are staying at the palace. I highly recommend you upgrade to premium if you want room service, wifi and premium drinks. The bowling water park and miniature golf are an extra cost bit all the resorts have great water slides at the pools so I wouldn't pay to get In The water park unless you have kids that want to do the surf ride. It cost 20 dollars to get in but there is a 25% off in a brochure in your room. No cash is excepted you have to pay everything by credit card or put credit on your room and charge everything you purchase in store or for excursions to your room. We did a 500 credit and didn't go over that wAs even with our upgrade to premium that we charged.
Rjdunn
We called CheapCaribbean to book ours and ours included airfare, transportation to and from airport, and the resort.
At the resort its self, included is free access to all the buffets, bars, and most restaurants. Free mini golf, tennis, soccer, pools, volleyball, shows (only 2 stages on the resort), and several activities. The activities are located on the activities boards (3-5) around the resort and include dance lessons, dodge-ball, volleyball, drinking games and tons of other stuff for all ages. During certain times of the day, there is free scuba diving, free snorkeling, and free kayaks. I didn't even mention the tons of pools, hammocks, and beach to use.
Things that cost extra at the resort include the spa, snorkeling, scuba diving, swimming with dolphins, para-sailing, kayaking, sailing, bowling, haunted house, the mall, SurfStream, arcade, some restaurants and some offside excursions that you can book on site.
We stayed for 5 days and never left the resort cause there is so much to do. Don't forget that the alcohol is free.
BSquared29
All you can eat buffets for all meals with options for on sight restaurants. All you drink non-alcoholic, beer, wine, liquor. Stocked room fridge.
DonJulio
How is the beach at this resort? Rocky? I am trying to find the best beach at Riviera Maya to swim and snorkel. thank you!5 answers
2 years, 27 months ago
Pittsburgh, PA
The resort sits on one of the most beautiful beaches in the Mayan Riviera - it's 2 km long and private. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Super soft sand and clear water! Perfect for snorkeling!
Misscip13
The Barcelo Caribe beach is gorgeous white sand and turquoise waters! Waves keep the shoreline pretty stirred up for snorkeling, so you'd have to go out a bit. We took the Tulum/Yalku Plus excursion (about 20 minutes from Barcelo) and snorkeled in fresh water cenotes (underwater caverns) and a lagoon. The lagoon offered much aquatic life to see and swim with. Worth the value!
Instajoy
There was a portion of the beach that was rocky(it is roped off) but for the most part it was beautiful. My husband snorkeled off the beach as there is a coral reef in front of the Caribe and we had paid and went snorkeling the day prior. He said he saw more types of fish right off of the beach and the reef than on our snorkeling adventure. I have been to Cancun several times and this was by far one of the nicest beaches I have seen.
MatandShe
Small part is rocky, the rest is white sand
X1234
Are alcoholic drinks included with all-inclusive?5 answers
2 years, 26 months ago
Virginia
alcoholic and non-alcoholic beverages are included in your package
StevieCC
Not only were drinks included in the package but at breakfast they set out the makings for mimosas and bloody Mary's. Lunch and dinner have a high-quality tequila and mixers section. Additionally you can ask the waiters and they will bring you any drinks from the bar to your table for free.
T231
Yes, and they are served constantly and generously! They are partial to tequila-with shots available at all meals-ha ha!
Instajoy
Yes. All the frozen and mixed drinks you want. Corona in tap like a soda fountain. However if you want wine at one of the restaurants you have to buy a whole bottle but you can get wine for free at the buffets.
KACJ128
Yes, all types of alcohol but average shelf, top shelf is extra
X1234
Does the hotel offer a shuttle to/from the airport? What's the best advice on traveling from the airport to hotel?5 answers
2 years, 25 months ago
Heather
Transportation is available, however this does come at an additional cost. It can be added at the time of booking or up until 48 hours prior to travel on an existing reservation by calling in to 800-915-2322. We recommend traveling with a reputable transportation company that can be pre-booked as the cabs may not be price-regulated.
JeannieCC
I dont know if the hotel does, but we booked through cheapcarribean and they worked out everything through Amstar
EPMomof2
We purchased a roundtrip transport right from CheapCaribbean. The cost was quite reasonable (less than $100 for the 2 of us) and the company (Amstar) was VERY organized, friendly and helpful, not to mention easy to find in the chaos outside the airport!
Instajoy
My best advice for traveling between the hotel and the airport is to book the transportation through cheap Caribbean when you book your trip.
JNell914
Book private or group transportation through cheap Caribbean, they offer it prior to check out. The company they coordinate with is fantastic and if you spring for private it's the quickest way too and from the resort which is about an hour from the airport.
KACJ128
are there specific areas of the resort that are adult only?5 answers
are there specific areas of the resort that are adult only?
2 years, 25 months ago
cherene
This is a family friendly resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes, there is an adults only pool with its own bar
edgee313
Yes, it is noted on the resort map as "Adults Only"
Instajoy
I cannot speak of the Palace but there was an adult pool at the Bacelo Maya Beach (to the right of the Caribe if you are look at the resort ffrom the parking lot) and we spent most of our time there.
MatandShe
There are adult only pools.
KACJ128
Are their hair dryers in the rooms?5 answers
I need a blow dryer for my hair but i really don't want to have to pack one. They are huge!
2 years, 25 months ago
Alex D.
Yes, there are hair dryers in the room
SnowToBeach
Yes there are no need to bring one.
MatandShe
Yes, there are hair dryers in the room. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes, they have nice hair dryers in the rooms!!
Raelynnabelson
yes they have them
ays223
Is this price per person?3 answers
Is this all inclusive price with airfair for 2 people, or is it per person?
2 years, 24 months ago
Ohio
The prices shown as you begin the booking process are per person. The pricing as you near the end of the booking process on right hand side of page is a total.
CCGreg
Our price was about 1500 for two people
Booflord
Per person
KaiEisha
Are there monkeys on yhe property ?5 answers
1 year, 23 months ago
california
Please check with the resort directly in regards to wildlife in the area. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No
Afiya82
No there are not. But there are dolphins on the property. There are dolphins shows every day and special packages you can book to interact with them.
Jen317
No, but they have iguanas
X1234
No... I wish. The Iberostar Tucan has beautiful wildlife. Monkeys, peacocks and others. Very jungle like.
missmartha
can we surf fish on the beach of the property5 answers
1 year, 23 months ago
california
Surfing is generally allowed, however fishing would be permitted in specific locations only. Please check with the front desk upon check-in for more information.
JeannieCC
You can go fishing from the pier at the resort. There are kayaks & paddle boards available on the beach.
Kimmien
no
SurfingSunshine
We didn’t encounter waves big enough to surf on at the resort. They do have a wave pool though. We did see two people wind siding at the resort. They were having a great time. We didn’t see anyone fishing at the resort but they do have guided fishing as an excursion.
Albundy
there is a designated snorkeling area on the shore with fish, if that's what you asked
Nikonor
fishing boats5 answers
Are there fishing boats at the resort if so does anyone know the cost
1 year, 23 months ago
USA
Any fishing boats would be for fishing excursions. For boat rental, you would need to reach out to the vendor directly, alternatively the concierge at the resort will be willing to assist.
JeannieCC
Not at the resort. But you can book a fishing excursion here on the property.
Bobssandylovetotravel
No
SurfingSunshine
They do have fishing boats as an excursion. We did not see anyone fishing from the resort beaches or the pier.
Albundy
Yes there are all kinds of fishing trips with guides. Price varies on how many are in the group.
Ashes4
fairy to cozumel5 answers
How far is the closest fairy to Cozumel ?
And is the trip worth it
1 year, 23 months ago
USA
The nearest ferry would be in Playa Del Carmen, roughly a 30 minute drive from the resort.
JeannieCC
its about a $20 - 15 minute cab ride from the front steps of the resort to playa del carmen. Just ask them to let you out by the ferry, and its about a 3 minute walk.
chcharito
It's about 20-min due north at Playa. You can line up transportation at the resort after you arrive.
DaveFromHouston
You need to get to downtown playa del Carmen. It's about 15min by Taxi then ferry to Cozumel another 40 min.
Cozumel is similar as Cancun just smaller it depends what is reason for that trip.
Definitely is worth Paradise for scuba dive
Arrur
Around 25 minutes and no. I would stay somewhere else.
kitty4636
Dinner tickets5 answers
Are the dinner ticket vouchers listed per person or altogether? For example for a three night stay it says two upgraded dinner vouchers..do we each get two?
1 year, 22 months ago
Stephanie
It is per room. If you were to schedule the dinners separately for each guest you would need to check with Guest Services on arrival.
CCGreg
altogether. you get one voucher per reservation.
SandandSnow
It is one voucher per room. So if you have 4 people staying in your room all 4 would get to go to the restaurant of choice twice. So yes, all of you would get to have 2 upgraded dinners. Just make reservations as soon as you get there. They fill up fast! I recommend the Italian restaurant! It was great!
MAKenslow
One ticket per couple or room.. two tickets is two meals at restaraunts that you have to make reservations for besides the buffets. I'd suggest doing your reservations right away or your choice in times is 5pm or 10pm. But those meals are definetly worth it!
ColdIowan
The Japanese restaurant is Hibachi style
The seafood restaurant is seafood uncommon for some.
They serve Octopus, mussels, oysters, FYI
The steak restaurant is hard to get in
Tmo2u
kayak fishing5 answers
Is there kayaks to rent at the resort and if so can we fish from them with out a license .
1 year, 22 months ago
USA
Yes there are kayaks to rent- I am unsure if there is a charge. However there seemed to be a charge for everything.
Lynsob17
They do have kayaks available for rent for an additional cost. As for fishing, they generally do not allow fishing too close to the beach for safety reasons.
JeannieCC
I don't know the rules/laws on fishing in Mexico, but there are kayaks onsite at the resort.
BSquared29
There are kayaks and jet skis and other water activities right on the beach for decent prices, fishing however I have no idea
RICHAMMY
yes
NYCscubadiver
Can you get married at the resort?5 answers
Would the resort do a wedding with just the bride and groom there and how much would it be?
1 year, 22 months ago
Jacob
yes, from what I saw & read in their brochure, they do weddings
maggiwu
Honeymoon/wedding/anniversary packages, please check with the resort directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes.
Very nice for a wedding
Tmo2u
Yes
Vsantiago3
We saw several weddings while we were there last week. I have no idea of the cost, but there were chapel weddings and beach weddings.
soandsosister
fishing5 answers
How far of a walk is it from the resort for good surf fishing away from swimmers. the wife and I catch and release all the fish we catch. Any good lure ideas
1 year, 22 months ago
USA CALIFORNIA
Please check with the resort directly in regards to fishing at the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There is no surf fishing allowed at this resort. You would have to sign up for an excursion. And the best fishing time of the year here is may through june . July and august are no good.
Bobssandylovetotravel
LIKE 1 BLOCK
JUPAA
a good 4 CITY blocks before you could find anywhere to fish if at all!
SurfingSunshine
5minutes walk from my room
Papino
weather5 answers
How is the weather in late September early October
1 year, 22 months ago
USA
Please check online as it's a tropical climate and is warm almost the entire year. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We were there in August and had sunshine every day. They told us that Sept and Oct were their rainy season.
GoodTravelTimes
Very hot and humid this time of the YEAR
Tmo2u
I just returned in July. The mid-day sun will make you become a Christian. It's nice early morning and at night.
loving
We were there for 5 days in late Sept. It did rain EVERYDAY that we were there. However, the rain only last 10-20 minutes. Then the sun came out and it would get between 80-95 degrees. We would just head off to get food or do an indoor activity when it rained.
It is so warm down there, you can still do everything outside while it is raining of you don't mind getting a little wet.
BSquared29
mosquito5 answers
How are the mosquitos at this resort in late sep early oct
1 year, 22 months ago
USA
Please check online or with the resort in regards to mosquitoes. Please also understand it's a tropical climate. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Had a few but it's breezy at night and we brought insect repellents
Einel
I just got back and didn't need bug spray at the resort. BUT if you go on tours, take it with you at all times.
Doedaz
The mosquitoes are horrible
Tmo2u
I never saw mosquitos or bugs there.
76039
How much is it to upgrade to an Ocean View Room?5 answers
1 year, 22 months ago
Girlie
This can vary as it depends upon dates of travel, booking date, number of nights stayed, number of guests, etc. For more information on pricing, either contact the resort directly or call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
I didn't upgrade. It was a package I booked thru Cheapcaribbean. rate was $434 per night.
dragon2017
$300 per night for a room with the pool
alabamafamily
The resort pools and activities are upfront by the beaches so really no oceanfront rooms but ocean views are not near. You really don’t need it though cuz their is so much waterfront to enjoy all day. There are rooms with their own private pools that were really funky.
Roya365
Probably not worth it beautiful palms and pools before the ocean
Mrmustardman
185.00 per night
PUNTITO
with all inclusive are all of the alcohol drinks free or are there hidden fees?5 answers
1 year, 22 months ago
mossman
Alcoholic drinks are included in the all-inclusive, although dining restrictions may apply. For beverages available/included in the all-inclusive, please contact the resort directly as this is at their discretion and based upon availability.
JeannieCC
Yes
Einel
Yes, its free unless you order there top shelf drink
Einel
All of the drinks at the pool bars were free. Some of the restaurants that you make reservations for have certain drinks you have to buy. We did not encounter any "hidden fees" we were not aware of.
MAKenslow
Drinks are included in the price UNLESS you want top shelf liquor. That is extra.
Doedaz
All domestic drinks are free, no fees. Limited brands and beers are Local beers, mainly Modelo on tap. They have a premium at a cost.
Jim277
Is there a casino on site?5 answers
1 year, 21 months ago
Pittsburgh
No, this resort does not have a casino on property.
JeannieCC
Yes.
CLBHONEYMOON
There is a very small casino on site. 1 card table and 1 roulette table. And a few slot machines.
Jleon
Yes! They even give you a voucher to use at the casino.
Doedaz
Yes, however it is rather small with around 20 slot machines, and some tables.. don't expect Vegas.
Dustydowntown
What is the difference between private and shared transportation, and which is best for group of 8?5 answers
Hello! Please help, as I have received conflicting answers to my questions. We have 4 couples on different reservation numbers, but on the same flight, that want to drive together (preferably non stop) to our resort. What are ALL possible types of travel for us choosing Shared Transportation through Cheap Caribbean? Do we have ANY possibility of driving in an 8-10 person van for just us, or are we 100% on a bus with others and stopping at other resorts with up to 4 stops? Please advise :) Thank you so much for your help!
1 year, 21 months ago
Transportation from Cancun Airport to Barcelo Maya Beach & Caribe
We do offer private transfers, you may need two vehicles. If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We actually had a 9 of us traveling together. We had a private transportation that shuttles us to resort. No extra expense either. It was perfect!
Momx3boys
My husband and I did a shared trip rather than a private trip with and it's a big comfy charter bus. It wasn't full and we stayed at Barcelo Maya Caribe and we were the first stop.
Jleon
If you get a private car, only the people on your reservation will be using that car. I got a shared ride and we shared it with another couple going to the same hotel as us. They group you by hotel.
Doedaz
We used shared ride through cheap carib, and we had a large Van that fits about 13 people. So you can take your chance and ride the van with the thought that your party will fill it and then you don't have to stop at any other resort or I guess to be certain that you go straight to the resort nonstop is to arrange a private transportation.
sunlover54
Food in the Caribe/Beach side?5 answers
Hello, so I was just wondering how the food works with the all inclusive. So i am staying 7 nights and according the the website id get 4 tickets for a la carte restaurants. My question is which restaurants are those? on the website it lists so many restaurants to pick from, but from different reviews and answers i've seen that for the beach and caribe there are only two restaurants to choose from? I have also seen that you could upgrade to be able to go to all the restaurants. How much is that upgrade? and is it worth it? I am very confused, also cheap caribbean does not specify if we are staying on the beach or Caribbean side either. Will i find this out upon check in? Thanks
1 year, 20 months ago
Florida
They have an Italian and Japanese restaurant. The buffet is actually quite good, you'll find food there: fresh fruit and salad, all kinds of meats and pasta; international cuisine. We were able to eat healthy, but could not resist the small pastries for desert :-) Our breakfast spot was quite huge, we ate outside, where it was not as noisy.
HappyWhenTraveling
If you get 4 a la carte I don't think you need to upgrade all restaurants are available to you. you just book your time and go. They have a map to tell you where all the resturauants are at. when you get there they will direct you where to do and do all that.
sunlover54
I imagine that you may have your answer by now but in case anyone is interested, there are only 2 restaurants in the Beach and Caribe section of the resort but all of the other restaurants are on the property and easily walkable. I’m not sure what the upgrade is worth, I do know that on an individual basis, you can pay $20 more person for the ala carts restaurants.
FamilyOfFiveFromNJ
Your a la carte restaurants to choose from are Tokyo, Kyoto, La Trattoria, Capri, Santa Fe and Marenostrum. I may have missed one or two. To find out if you are at Beach or Caribe you can email resort and ask them. There is an excellent Facebook forum too where you can search and get all of your questions answered.
https://www.facebook.com/groups/13489722602/
Make sure you snorkel in the beack by Palace and feed the sea turtles bananas!
Dougandbren
You have access to almost all the restaurants at the complex. No need to upgrade. Also...if you have booked you can call the resort now and make reservations now. The buffets are great...so don't worry about food. Main buffet for breakfast, beach one for lunch, restaurant or buffet for diner, you can't go wrong. Bowling alley for 24 hour pizza, wings, chicken sandwiches and hamburgers and more.
Alarican
You do get four tickets for the “Specialty Restaurants” upon check in. Just choose the nights and times you would like to dine at those specific places and reserve your times on the first day through guest services. The rest of the food is buffet or snack bar style...and no, you don’t pay for food ever. The only additional costs with meals are bottles of wine with your Specialty Dinners. You can pay credit or charge to the room.
Also...the specialty restaurants are super nice. Dress to impress for sure!!
cetaylor76
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Room Information
Barcelo Maya Beach & Caribe - All-Inclusive features 1044 guestrooms in five three-story buildings with elevators. Rooms are decorated in rich colors and include gardenview balconies or ground-floor patios furnished with cocktail tables and Mexican-style leather and wood chairs.
The all-inclusiveness - it's everything you can dream of and then some.
Junior swim-up suites - you'll feel so fancy.
The luscious spa & Barcy Kids Club - something for you. Something for them.
Sweat out your stress at the gym.
What We'd Change
Barcelo Maya Beach and Caribe is really big, and it can take some time to get from one place to another. But be assured, every inch is worth experiencing.
Why You Should Go
It's an hour from the airport - enough time to compose your first day's cocktail list.
There's tennis & mini-golf. If you want to show off your eagle eye, there's archery.
The Dolphinarium is on-site - you can play with a few of Flipper's siblings.
Don't miss the Dressel Divers Club (additional fees apply) - scuba lessons, jet skis, deep-sea fishing & more.
Available Amenities
Tour Assistance
Beach
Volleyball
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Children's Pool
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Golf Course ($)
Kayaks
Kids Club
Laundry Services ($)
Nightly Entertainment
Playground
Snorkeling
Internet Access ($)
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Poolside Bar
Parking
Safe Deposit Box
Archery
Mini Golf
Basketball
Soccer
Medical Services ($)
Water Polo
Bicycle Rental
Darts
8 Restaurants
Porter/Bellhop
Multilingual Staff
Theater
Elevators
Audio-Visual Equipment ($)
Conference Facilities ($)
Catamarans
Handicap Room Available
Wedding Services ($)
Hammocks
15 Bars/Lounges
Sauna ($)
Honeymoon Packages ($)
Aqua Aerobics
Beach Volleyball
Watersports Center
Wireless Internet Access ($)
Beach Towels
Pool Towels (complimentary)
Loungers at Beach and Pool
Free Parking
Introductory Scuba Lesson
Beauty Salon ($)
Evening Entertainment
Car Rental Available ($)
Dive Shop ($)
Gift Shop ($)
ATM/Banking ($)
Fishing ($)
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Coral Reef
Dining
Dive Shop(s)
Golf Course(s)
Historical Site(s)
Horseback Riding
Mayan Ruins
Motor Boat Rentals
Parasailing
Scuba Diving
Shopping
Water-Skiing
Windsurfing
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Beach lovers, you and the fam will love this escape haven - it's nestled in a jungle oasis along the luxurious Riviera Maya. The white sand and clear, turquoise waters of the Caribbean Sea will keep you hypnotized. But so will the overarching concept - stay at one, play at five - along with all the 24-hour all-inclusive goodness: food, drinks, entertainment, and activities - in the water and out of it. Speaking of, there are 10 pools and three water parks in the complex, where you can splish splash the day away. But make sure you hit the 33,000-square-foot U-Spa for a stress-smashing treatment. Grab an umbrella drink, kick back and let the awesome wash over you.
Guests may enjoy dinner at the specialty restaurants using tickets, based on
the length of their stay:
3 nights, 1 tickets
4-5 nights, 2 tickets
7 nights, 4 tickets
8 nights, 5 tickets
9-10 nights, 7 tickets
11-12 nights, 8 tickets
13 nights, 9 tickets
14 nights, 10 tickets
DINING
The menu is epicurean and the choices are epic. Sink your chops into everything from Mexican to Italian. Spanish to Japanese (two). A sizzling steakhouse and fresh seafood. Hit the buffets and snack spots for all your classic favs. Hungry, yet?
International Buffets
Type: Buffet Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm;
Dinner - daily, 6:30pm-10pm Description: Open-air restaurants serving breakfast, lunch and themed
dinners. Barcelo Maya Caribe and Beach Resort offers 4 International Buffets: Beach, Caribe, Colonial & Tropical.
Snack Bar & Grill
Rancho Grande
Type: Grill Hours: Snacks and lunch, daily - 10:30am-6:30pm.
Capitan Morgan
Type: Grill Hours: Snacks and lunch, daily - 10:30am-6:30pm.
Miriachi
Type: Grill Hours: Snacks and lunch, daily - 10:30am-6:30pm.
Palmeras
Type: Grill Hours: Snacks and lunch, daily - 10:30am-6:30pm.
Specialty Restaurants
Mexico Lindo
Type: Mexican Hours: Dinner - daily, 6pm-10pm. Description: Mexican cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
La Fuente
Type: Spanish Hours: Dinner - daily, 6pm-10pm. Description: Spanish cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
Mare Nostrum
Type: Seafood Hours: Dinner - daily, 6pm-10pm. Description: Seafood cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
Kyoto
Type: Japanese Hours: Dinner - daily, 6pm-10pm. Description: Japanese cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
Capri
Type: Italian Hours: Dinner - daily, 6pm-10pm. Description: Italian cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
Sante Fe
Type: Steak House Hours: Dinner - daily, 6pm-10pm. Description: Grilled steak and meats. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
Tokoyo
Type: New Japanese Hours: Dinner - daily, 6pm-10pm. Description: Modern Japanese cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
La Trattoria Ristorante Italiano
Type: Italian Hours: Dinner - daily, 6pm-10pm. Description: Modern Italian cuisines. Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.
All hours are subject to change.
BARS/NIGHTLIFE
This beachtastic fun spot boasts a vortex of drinkeries - there are four alone in the lobby. But don't stop there. Float on over to the swim-up bars, then hit the theater and sports bars. If you feel moved to move your feet, there are two discos - one for you and one for your teens. Bring your party flip flops.
Beach Bar at Barcelo Maya Beach
Daily, 9am-midnight.
Caribe Lobby Bar at Barcelo Maya Caribe
Daily, 9am-midnight.
Puebla Lobby Bar at Barcelo Maya Colonial
Daily, 9am-midnight.
Tequila Lobby Bar at Barcelo Maya Tropical
Daily, 9am-midnight.
La Cantina Cigar Lounge at Barcelo Maya Tropical
Daily, 5pm-1am.
Two bars in Kukulcan Theatre
Daily, 5pm-1am.
Two bars in Palenque Theatre
Daily, 6:30pm-midnight.
Four Swim-Up Bars at Main Pools
Beach, Caribe, Colonial & Tropical. Daily, 9am-7pm.
El Cielito Pool Bar
Quiet pool. Daily, 9am-7pm.
24-hour Sports Bar
Buffet service - daily, 6am-11am (light breakfast) & 11am-6am (buffet and snacks.)
BEACHES AND POOLS
The resort sits on one of the most beautiful beaches in the Mayan Riviera - it's 2 km long and private. Two shimmering pools with Jacuzzis, swim-up bars and poolside wait service await your presence. Don't miss the hammocks. Come on down and hang.
SPORTS/ACTIVITIES
Water
Snorkeling
Kids water park
Splash deck
Kayaks
Diving
Water aerobics in the pool
Water polo
Beach volleyball
Pedal boats
Water skiing
Water basketball
Sailing
Advance Booking and Minimum Experience Required:
Catamaran
Windsurfing (standard equipment)
Available for an additional charge:
Scuba diving
Surf Rider & Pirate Ship
Surf Lesson at Surf Rider
Land
Tennis
Basketball
Volleyball
Dance lessons
Soccer
Badminton
Petanque
Fitness center
Mini-golf
INTERNET
Internet access is available in public areas for an additional charge.
SPA SERVICES
Luxury spa offering massages, hydrotherapy, facials, manicures and pedicures.
WEDDING SERVICES
Destination weddings are available. Contact hotel directly for details.
CHILD CARE
Barcy Kids Club features supervised activities for kids 4-12. Daily,
9am-5pm.
Walks on the beach
Arts and crafts
Contests
Movies
Soccer
ADDITIONAL INFORMATION
Location
Barcelo Maya Beach & Caribe - All-Inclusive is located right on one of the best beaches in the Mayan
Riviera, on the Mexican Caribbean coast. Cancun International Airport (CUN) is
45 miles away. Approximate driving time is one hour.
Check In/Check Out
Check-in: 3pm. Check-out: noon. Minimum age for check-in is 18. All guests are
required to leave a credit card voucher or cash deposit of $200 for each guest
13 years of age or older.
Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
SPRING BREAK POLICY EACH & EVERY GUEST 16-23 YEARS OF AGE (student/youth) will be required to sign a responsibility letter agreeing to leave the hotel if any disruption occurs (regardless of parent/chaperone). Chaperone is required to sign responsibility letter. EVERY guest between 16-23 years must leave a credit card voucher or cash deposit of $500 per person to be returned at check-out, if applicable. All guests are required to wear wristbands, if lost the cost is $500. There is a zero tolerance Policy.
All hours, fees, amenities, information and services are subject to change
without notice.
