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^^Azul Beach Resort Riviera Maya by Karisma

Mexico - Riviera Maya

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4.4 out of 5
"Azul Beach was an wonderful treat for my entire family. The service was impeccable (the beach butlers were always attentive to our needs). As soon as the ice in our drinks started to melt, we were offe..." – addoub
23 out of 27 (85%) customers would recommend this product to a friend.
Chill restaurant for lunch Kayaking and paddleboarding Loved the endless luxury Perfect relaxation
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1-4 of 23 reviews. Sort by
June 25, 2019

The resort was very pretty and accommodating. I would have liked more entertainment while at the resort. There were no activities planned and that was a little disappointing. It was difficult to get drinks and food at certain times as well. I did enjoy the crepe/ice cream station and when we did go to the restaurants, they were very good. David (our concierge) was amazing and very accommodating. Hhe was always on top of things and made our stay enjoyable.

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Overall Rating: 3
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From: pittsburgh, PA
Age: 45-54
Travel: 1-2 trips/year

April 10, 2019
Better than I hoped

Definitely more of a luxury all inclusive resort to what I have stayed at in the past, loved the personal feel of it with only 148 rooms, you got to know the staff. The restaurants were all good, the best was the Italian although we didn't eat at the Latan restaurant - no need to book - getting a table was easy. Chill was a nice place for lunch and right on the beach. Also it was great that they had 24 hour included room service that was very convenient and we used it! Wifi was free, very fast and available throughout the resort (contrary to earlier reviews). Our 7 year old went to the kids club a couple of times and had fun and met some friends - also liked playing on the xbox there!! Pools were nice, beach is not very deep, but no complaints. They have a lot of private cabanas, but you need to book them early in the day for two days in advance which can be a pain. Lots of room at the pools though, we were there over spring break so I think the resort was full, but always got loungers (I would suggest some more umbrellas both at the beach and pool). Staff were helpful and friendly, all and all lovely stay will definitely go back. Nice area of Maya Riviera, not too close to Cancun and not too many big resorts close by, a nice getaway.

Chill restaurant for lunch Kayaking and paddleboarding
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Overall Rating: 5
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From: Louiville KY
Age: 45-54
Travel: 3-6 trips/year

March 28, 2019
Great vacation time!!Azul is nr 1 for us!

Foods, drinks and staff was great!!. This resort is special for family with small kids.!room very comfy.nice pools and beach...Spa was amazing!For my family is real 5 star resort!! Enterteiments for kids and adults! We will definitely come back there .

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Overall Rating: 5
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From: Chicago IL
Age: 35-44
Travel: 3-6 trips/year

December 20, 2018
Lovely family resort

I got a fantastic deal on this vacation through Cheap Caribbean and it did not disappoint. The hotel was small and lovely with a lot of charm and friendly staff that got to know you quickly. It also had a lot of babies. When it's listing says it's family friendly it's not kidding. Most of the guests were families with small kids. So, it wasn't a party scene but it was fun and relaxing. Though you might want to watch out for little boys "cannonballing" into the pool while you're trying to read your book. The room (we got upgraded to a deluxe swim up suite, which was amazing) was very comfortable and worth the extra money if you can book one. The food was excellent at all of the restaurants and while not all restaurants were open each night, each had a diverse enough menu that you could find something you liked. Again, not a party place, but there was an indoor tequila bar (adults only) that was great and remember...ALL INCLUSIVE. Only one of the two swim up bars was open, which was disappointing, but with the resort only about a third full in December it was understandable. The beach was a little rough while we were there. It may have been the season, but don't pick this hotel for it's beach. You'll spend more time in one of it's many pools anyway. Overall, beach or now, I highly recommend this small, friendly resort.

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Overall Rating: 5
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From: Allentown, PA
Age: 45-54
Travel: 1-2 trips/year

Room Information

Azul Beach Resort has 97 air-conditioned guestrooms located on, or steps away from, the secluded shores of Bahia Petempich. Rooms are decorated in warm, natural tones and have marble floors and garden or sea views, flat-screen TVs, in-room safes, bottled water, coffeemakers, bathrobes, and minibars. Refrigerators are available on request.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Swim Up Jr. Suite
Hotel/Studio Unit Details

Family Suite
Hotel/Studio Unit Details

What's to Love

It's hard to decide what we love most, but it might be the lobster menu at Blue Restaurant or the super-luxurious hanging beds at Aquanox Bar. If you are looking for a great place to get away from it all, set your sights on Azul Beach Resort.


What We'd Change

It would be great if the Kid's Club stayed open later with Agavero's Tequila Lounge beckoning, but there's time to party with two other bars opening at 10am.


Why You Should Go

The Azul Beach Resort Riviera Maya, by Karisma is super hip and laid-back. It has all the amenities you want and an intimate setting.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Spanish Lessons
  • Medical Services ($)
  • Parasailing ($)
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • 4 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Snack Bar
  • Computer Rental ($)
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Pillow Menu
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Tour Desk
  • Beach Towels
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

^^Azul Beach Resort Riviera Maya by Karisma

Carretera Federal Chetumal, Puerto Juarez, Km 27.5

+52 998 872 8080

Hotel Description

Azul Beach Resort Riviera Maya, by Karisma

Did the hustle and bustle of your last vacation leave you worn out and in need of some serious "R and R?" Get away to the intimate, Azul Beach Resort where all inclusive fun and gourmet dining combine with the beauty of Puerto Morelos, Mexico for a memorable vacation.

Saunter along 328 ft of soft sands to commandeer a Bali beach bed where you will be greeted by one of the resort's beach butlers for all your lazy-day-in-the-sun needs, including, of course, the refreshing libations of your choice. Or, float over to the swim-up bar in one of the resort's three shimmering pools for your sugar-rimmed cocktail. The kids can find their bit of heaven in the children's pool. Feeling a bit more energetic? There's also snorkeling and kayaking waiting for you.

Celebrate your legendary achievement of never-before-seen levels of relaxation under the thatched roof of Blue Terrace, where steak and seafood are cooked before your eyes. Or, indulge at Blue Restaurant with five separate dinner menus, including vegetarian delights for the herbivores in the crew, a kid's menu and even a South Beach Diet menu for the strong-willed. There's a knowledgeable and super-friendly sommelier to help you pair fine wine with the a la carte delicacies. After dinner, head over to Agavero Tequila Lounge where more than 30 varieties of tequila are at your fingertips and you and your partner can dance the night away.

There's no better way to enjoy vacation than a day spent at the beachside spa for a bit of pampering. Try a massage on the beach, a rejuvenating hot stone massage or aromatherapy treatment. Don't worry about the kids, the resort's kids club will keep them happily entertained. And did you know that the resort has baby-sized bathrobes, bottle warmers and other infant needs available should you need them?

This hotel is All-Inclusive.
Features include:

  • All meals and snacks a la carte
  • Unlimited local alcoholic beverages including house wine and selection of international premium-brand alcoholic beverages
  • Unlimited non-alcoholic beverages
  • 24-hour room service food and drink
  • Mini bar with beer, water & soft drinks (restocked daily)
  • Non-Motorized water sports and land sports
  • Taxes and gratuities for all plan inclusions

Get MORE from your getaway to Azul Beach Resort Riviera Maya. Now through the end of 2019, families traveling with kids to Azul Beach Resort will get these additional perks exclusive to CheapCaribbean customers:

  • In-room Karisma Kids Camp with camping kit, book, lamp, stuffed toy and milk & cookies
  • In-room Movie Night with snacks & beverages
  • In-room Game Night with snacks & beverages
  • In-room amenities such as cookies
  • Face painting at the Kids Club
  • Welcome "mocktail" at check-in
  • Cooking classes at the Kids Club


This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Blue International Restaurant
Type: International
Hours: Breakfast - daily 7am-noon; Lunch - daily noon-5pm; Dinner - daily 5pm-midnight
Description: This a la carte restaurant offers five separate dinner menus in addition to an international menu, including an all-lobster menu, a low-carb/low-fat menu, a chef's choice menu, a vegetarian menu, and a South Beach Diet menu. Special kid's menu also available.

Tainan Restaurant
Hours: Daily, 5pm-10pm
Description: Featuring Asian-inspired cuisine that is served in generous portions and feature the finest authentic ingredients.

Chil Restaurant
Type: Mexican
Hours: Lunch - daily, 11am-4pm; Dinner - daily, 6pm-10pm
Description: Chil offers contemporary Mexican cuisine with a Caribbean flair served on a terrace with views of the Caribbean Sea.

Roma Restaurant
Type: Italian
Hours: Dinner, 6pm-10pm
Description: Highlights of this restaurant include northern Italian cuisine prepared on the spot, family-friendly service and celebrated wines in an elegant setting.

La Mancha Energy Bar
Type: Snacks
Hours: Daily, 10am-5pm
Description: Snacks and beverages such as smoothies, iced tea, espresso, sandwiches, brownies, cookies and ice cream are served.

All hours are subject to change.


Agavero Tequila Lounge
More than 30 tequilas and a variety of drinks are offered. This vintage Mexican bar has a frozen bar top to keep your tequila at the perfect temperature. Reposado- and Blanco-style tequilas are served straight, mixed and frozen. Daily, 5pm-1am.

Aquanox Bar
Guests sip tropical drinks while taking in ocean views from hanging beds in this thatched-roof lounge and swim-up bar. Daily, 10am-11pm.

Chil Bar
Caribbean drinks are prepared with a wide selection of International spirits for you to consume near the pool under this thatched-roof bar. Daily, 11am-6pm.

Bubble Swim-Up Bar
Caribbean alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and spirits. Daily, 10am-5pm

Night Life
Each night, the resort provides entertaining shows for the family, including theme shows and live music.


Azul Beach Resort is located on 328 feet of white sand beach overlooking the crystalline waters of the Caribbean Sea. Beachfront amenities include cabanas equipped with four-poster beds and drapes and beach butlers offering mineral water, vaporizers, refreshments, tanning products, towel service and reading materials.


This beachfront resort on the Mexican Caribbean includes three outdoor pools, including one with a swim-up bar and a children's pool.



  • Snorkeling
  • Kayaks
  • Paddleboats
  • Scuba diving
  • Water aerobics


  • Fitness center
  • Ping-pong
  • Beach volleyball
  • Flag football
  • Yoga

The course at Riviera Cancun Golf and Resorts is a 25-minute drive from the resort.


Internet connection is available in guest rooms and in the Internet Cafe for an additional fee.


The spa at Azul Beach Resort Riviera Maya offers massages on the beach, day or night, or in the privacy of your room. Other services include couples treatments, aromatherapy, hot stone massage and even treatments for kids.


If you've been wanting to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.


The Azulitos Kid's Club has equipment and special programs for children ages 4 to 12. Kids can sing, listen to stories, play on the equipment, build sandcastles, watch videos or participate in activities like face-painting, crafts, mini-yoga and treasure hunts. The Kid's Club is open daily 9am-5pm, (hours subject to change), but closes for lunch. Parents may choose to stay with their children if they wish; children under the age of 4 are welcome with a parent or babysitter.

Azul Beach Resort Riviera Maya, by Karisma takes pride in offering the best for children so that parents needn't worry, including a full day program of planned activities. The club also provides strollers, cribs, baby baths, baby bottle warmers, baby bottle sterilizers and even baby bathrobes.


Azul Beach Resort Riviera Maya, by Karisma is located approximately 20 minutes (18 miles) from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

We're sorry, we're currently making updates to this resort in our system.
Please select another resort or contact one of our Customer Service Representatives at 1-800-915-2322 for assistance.

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts