Search
Deals
Cruises
Get Help
Call Us

Sunscape Puerto Vallarta Resort

Mexico - Puerto Vallarta

Our Rating

4 Nights with Air from $779 All-Inclusive
Info Customer Reviews Questions & Answers

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, ... More

Yep, this is just what you had in mind when booking that next family adventure.

Less

Customer Rating 305 Reviews
Value
 
3.5
Service
 
3.8
Beaches & Pools
 
3.5
Dining Options
 
2.9
Room Comfort
 
3.3
3.3 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
188 out of 343 (55%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.8
Beaches & Pools
 
3.5
Dining Options
 
2.9
Room Comfort
 
3.3
3.3 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
188 out of 343 (55%) customers would recommend this product to a friend.
broken outdated equipment from the 70s Downtown PVR from our balcony View from the room Ceiling hole leaking ceiling = unsanitary bar Fresh fish View of Sunscape from the Beach Locals Cracked door jam Best bday for my 30 The beach at the resort after it rained Gorgeous view! View from balcony of room This was my tv view for 5 days Massage Area by the ocean Water Aerobics View of Sunscape from the water Sunset in the pool One of the restaurants The beach Sunset view from our balcony View from fishing boat Not so blue View from 6th floor room View from room 710 Sunrise on the beach Beach in front of hotel
All Customer Reviews
1-4 of 305 reviews. Sort by
August 14, 2019
Good value, bad food

The location of the resort was great. The restaurants were alternatively closed every day. The mexican restaurant was 120 degrees inside when it was opened. All 3 of us got diarrhea on day 4 with my toddler having diarrhea for 3 more days even after we came back home.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Tucson, az
Age: 35-44
Travel: 1-2 trips/year

August 13, 2019

Purchased deluxe room with ocean view, but they had nothing available. I had to complain and escalate to a manager. Finally got a partial ocean view. The room and entire interior of the hotel was run down and in dire need of renovation. The four star room we were promised was at best one and a half. Of course the time share vultures were circulating in and out of the property.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
1.0
User Image

From: Phoenix
Age: Over 65
Travel: 3-6 trips/year

August 6, 2019
Nice resort BUT

So this resort was nice! The staff (some) were super friendly and would constantly help! Specially the guys out front that would help with car service and bell boys. First two nights our room had a leak..took two days to get us a new room. The updated one was beautiful but it was for the last two days. My mom had a different room as well, at time of check out crap hit the fan!! My mom was being charged for her whole stay since they said it never went through. My sister in law gifted this to her and we couldn’t reach her, the supervisor was soo rude it was frustrating!! She had no type of customer service at all! Horrible forcible lady! My mom ended up paying 500$ to later run in to my sister in law and find out everything had been taken out of her account. We have called and they said they will be refunding us. Let’s keep our fingers crossed!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
1.0
User Image

From: Reno, Nevada
Age: 25-34

August 5, 2019
Hotel Sucks

Worst food entertainment, service, accommodations I have ever had.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Baltimore MD
Age: 35-44
Travel: 3-6 trips/year

Room Information

340 guestrooms and suites offer all the comforts you expect from Sunscape, including a private furnished balcony with views of the bay or the gardens, a mini-bar, AC, flat screen TV, hair dryer, coffee maker, housekeeping, iron/ironing board, in-room safe and Wi-Fi.

Room Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Family Kids
Hotel/Studio Unit Details

Deluxe Junior Suite Bay View
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Deluxe Romantic Suite Ocean Front
Hotel/Studio Unit Details

Sun Club Romantic Suite Bay View
Hotel/Studio Unit Details

Sun Club Junior Suite Bay View
Hotel/Studio Unit Details

What's to Love

Family-friendly check-in Hollywood style - red carpet stairs and yummy welcome treats.

Resort passports that send the kids on their own adventure.

With the Sierra Madres & Banderas Bay as the resort's backdrop, your selfies are going to break the Internet (hey, they might!)

Spa luxuries like a Chocolate Body Wrap or a blowout that will make your hair shine.

Golden sandy beaches where you can kayak, windsurf or kick back while the kids make sand castles.

The kids will love the waterslide at the pool!

The Marina Vallarta Golf Club is within walking distance to the resort. Hopefully you won't be yelling "Fore!" too much!

 

What We'd Change

Booking a Sun Club room would have given us a few more perks that we would've liked, especially room service at night. The kids were completely worn out from all the fun in the sun, and ordering in would have been a treat! Luckily, the restaurant let us take food to-go!

 

Why You Should Go

You'll have a drink in your hand in no time since it's only 10 minutes from the airport.

El Malecon is nearby with shops, restaurants/bars, art, & clowns performing tricks. (not the scary kind).

Surfs up at the Punta Mita surfing school where the whole family can take on the waves.

You can rent a boat and check out the famous Love Island at the Marietas.

Historical San Sebastian is a short drive away.

Swimming with the dolphins is a must and in the right season, the whale watching will blow your mind.

Available Amenities

  • Beach
  • Children's Pool
  • Concierge Services
  • Kids Club
  • Nightly Entertainment
  • Tennis Court(s)
  • Scuba Diving ($)
  • Poolside Bar
  • Water Polo
  • Shuffleboard
  • 6 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Euro-bungee
  • Swim-Up Bar
  • Fishing ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Sunscape Puerto Vallarta Resort

Boulevard Francisco Medina Ascencio Km. 3.5

+52 322 226 1700

Hotel Description

Sunscape Puerto Vallarta: It's Chill Central for Everyone

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, frothy drink in the other - oh, don't worry, the kids are having the time of their life in the Explorer's Club - go ahead, order another drink.

Yep, this is just what you had in mind when booking that next family adventure.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Vallarta are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

With your favorite Italian dishes, authentic Mexican flavors or freshly grilled dishes by the pool, Sunscape has you covered - no one wants you to get bored with the food! Hint: you'll probably want to start your day with a latte at Coco Cafe.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm; Dinner - daily, 6pm-11pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Tiki Tacos
Type: Mexican
Hours: Daily, 6:30pm-11pm
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-11pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-11am; Dinner - daily, 7pm-11pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Barefoot Grill
Type: Grill
Hours: Daily, lunch - noon-6pm
Description: Served poolside.

Coco Cafe
Type: Coffee and tea cafe
Hours: 24 hours
Description: Cafe serving coffee, teas and pastries made fresh daily.

All hours are subject to change.



BARS/NIGHTLIFE

The mixologists at any of the three bars are ready to prepare whatever cocktail creation you want - be bold and try what they recommend (it's vacation, remember), or try one of your favorites like a margarita, a pina colada or one of the local beers.

Veranda Bar
Lobby Bar. Open daily - 5pm-1am.

Barracuda Bar
Pool bar. Open daily - 11am-6pm.

Manatees Bar
Swim-up bar. Open daily - 10am-6pm.

Rendezvous Bar
Lobby bar. Open daily - 10am-1am.



BEACHES AND POOLS

Sunscape is making it easy for you to relax - you can lounge without a care by the resort's pool that overlooks the ocean, make your way to the swim-up bar (one more Mojito, please), or bring out your inner child with your kids on the a waterslide. But if it's the ocean where you want to be, then nestle in on the sand and veg out in paradise. Loungers, umbrellas and towels are available for you.



SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Water volleyball
  • Water slide
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Fishing

Land

  • Fitness
  • Euro-bungee
  • Tennis
  • Ping pong
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Shuffleboard
  • Beach volleyball
  • Zumba
  • Yoga
  • Wine, tequila & coffee tasting

Golf
Golf is available at the nearby Marina Vallarta Golf Club.



INTERNET

Complimentary Wi-Fi is available in the main lobby area, but there is a charge if you'd like unlimited connectivity, including Wi-Fi in the your room.

SPA SERVICES

The Sunscape Spa offers basic spa services.

WEDDING/HONEYMOON

Let the wedding planners at Sunscape Puerto Vallarta Resort & Spa take care of all your wedding details so you can relax in the sun. Please contact the resort directly for information and pricing.

CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-10pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Vallarta is only 10 minutes from Puerto Vallarta International Airport (PVR) and the world famous Malecon in Old Town Vallarta.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Ocean View
- or -
Choose a Vacation Package
and Save More!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 8/20 - 12/22
Starting at $779 was $1199
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 12/23 - 12/31
Starting at $1359 was $3059
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 1/1 - 4/11
Starting at $839 was $1609
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST