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Riu Emerald Bay

Mexico - Mazatlan

Our Rating
1-800-880-2177
4 Nights with Air from $849 All-Inclusive
Info Customer Reviews Questions & Answers

Here on the sun-drenched shores of the Pacific side of Mexico, you'll find everything you've ever wanted in a dreamy bea ... More

Customer Rating 49 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
3.7
Room Comfort
 
4.1
4.2 out of 5
"My wife and I just got home from a two week stay at the RIU Emerald Bay in Mazatlan. We were there last year and loved it so much we returned this year. The rooms are above adequate and the A/C really ..." – Raiderguy
47 out of 56 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
3.7
Room Comfort
 
4.1
4.2 out of 5
"My wife and I just got home from a two week stay at the RIU Emerald Bay in Mazatlan. We were there last year and loved it so much we returned this year. The rooms are above adequate and the A/C really ..." – Raiderguy
47 out of 56 (84%) customers would recommend this product to a friend.
The view from our room.
All Customer Reviews
1-4 of 49 reviews. Sort by
December 9, 2018
worth it

Front desk good, Elevators small and slow, room nice all rooms ocean view. breach nice vendors pushy, pools crowded. need to be cleaned more often. food plentyfull but not very good.


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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: CHICAGO
Age: 45-54
Travel: 3-6 trips/year

November 11, 2018
Very nice short trip

Do not put too much into recent bad reviews. Check it out yourself. We were there for 3 1/2 full days and cannot say enough for the resort. First off, it is quite lovely and well maintained. I asked for and got a room on the ground floor. Having seen the ocean and beach many times, was looking for less walking and less elevator time. Room clean and modern and large. All of the staff was very courteous and helpful and that included the front desk, maids, food and bar service people. There are lots of pools and we never and I mean never had trouble finding lounge chairs in the pool or beach area. All vendors were kept at a distance so you only had to deal with them if you wished. The food in all restaurants, was not stellar quality but we were not paying stellar prices. There was a lot of food always and it was quite good. The swim up bar was always busy but very well staffed. The one downside is that there were lots of kids. They were reasonably well behaved and not allowed in the swim up bar pool--which is why we hung out there.. The one thing to take special note of is that when they say check out is 11:00, they mean 11:00. We came back a little after that and found ourselves locked out. If you need to stay even a little longer, be sure to let reception know so you can get approval. Even though we did not do so, they were helpful and let us back in our room and allowed us extra time.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Reseda, California
Age: Over 65
Travel: 3-6 trips/year

October 29, 2018
loved it!

i love how much authenticity Mazatlan has. The beach was incredible. The bands and alcohol were my favorite!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: dallaa texas
Age: 25-34
Travel: 3-6 trips/year

October 12, 2018
Our stay was fantastic best weather all week

We had a fantastic time. Everything was what I expected it to be. The staff in the dinning rooms was very friendly. The swim up bar staff was very polite and friendly. We had one problem, someone had a baby and it had a poo poo diaper and they wiped some of it off and then put her in the hot tub to rinse her off. The staff stayed around to run the kids out the adult pool. If the price is right I would think about returning for another week and would like a room on the top floor for a nice view. The elevator from the lower lobby took too long to get all the people to their floor because they were too small. The resort was at 110 capacity. Overall the trip was fantastic and the price was fair.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Orleans, Louisiana
Age: Over 65
Travel: 1-2 trips/year

Room Information

Riu Emerald Bay features 716 guestrooms that feature air conditioning, mini-bar and liquor dispenser restocked daily, full bathroom with shower, hairdryer, Satellite TV, Electronic in room safe (laptop size), iron and ironing board and a balcony or terrace.

Room Details

Double Room (DBSB)
Hotel/Studio Unit Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJMB)
Hotel/Studio Unit Details

Suite Jacuzzi Ocean View (SUMZ)
Hotel/Studio Unit Details

What's to Love

It's all-inclusive and sits at the foot of the breathtaking Sierra Madre Mountains, hugged by teal water.

The stress-ousting massages, facials and other luscious treatments at the spa. Melt.

RiuLand for kids - a beachy world of fun for them while you get your chillaxing on.

The liquor dispenser in your room. When you say it's a party, it's a party.

The world-class golf courses that are nearby. Bring your A game.

 

What We'd Change

The specialty restaurants are on a first come, first serve basis, but if you plan early, you won't have to wait too long.

 

Why You Should Go

It's just 19 miles from the airport so your vacay in Beach Eden will start before you know it.

Secure your spot by the pool early - the loungers at the glistening pool fill up fast.

There's horseback riding near - in this tropical paradise, this is a must-do.

For water babies, there's scuba, surfing, kayaking, and more. Dive in.

On land, there's volleyball, table tennis, billiards and a fitness center. No boredom here.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Pool Bar
  • Swimming Pool(s)
  • 24 Hour All-Inclusive
  • Sauna
  • Billiards
  • Horseback Riding ($)
  • 4 Restaurants
  • 5 Bars/Lounges
  • Nightclub
  • Multilingual Staff
  • Elevators
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • CD/Alarm Clock Radio
  • Watersports Center ($)
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Swim-Up Bar
  • Car Rental Available ($)
  • Tennis Court(s) ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • El Arco
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Kayaking
  • Nature Park(s)
  • Scuba Diving
  • Spa(s)/ Wellness Center(s)
  • Surfing/Surfing Lessons

Map of Local Area

Set at the foot of the Sierra Madre Mountains on a peninsula that extends into the Pacific Ocean, Mazatlan is one of the Mexican Riviera's premier resort areas.

Riu Emerald Bay

Av Sabalo-Cerritos #3404

+52 669 989 7900

Hotel Description

Riu Emerald Bay in Mazatlan: Your All-Inclusive Escape-Haven in Mazatlan

Here on the sun-drenched shores of the Pacific side of Mexico, you'll find everything you've ever wanted in a dreamy beach escape: unlimited tantalizing food and drinks, water sports out the wazoo, and of course, a delicious spa where you can melt into oblivion. Might you call this Beach Eden? Yes, please. And often.

It's Time to Get Your Riu On.



DINING

The grub is on: the buffet with live, on-the-spot cooking stations and full American breakfast will not disappoint (everything's fresh and ready to meet your lips), nor will the scrumptious Mexican restaurant. Let's not forget the sizzlin' steakhouse or the tasty Asian spot. It's time to chow down, even face plant if want.

Las 3 Islas
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6pm-10pm
Description: Serving a full American breakfast buffet with on-the-spot cooking stations and a continental breakfast. Dinner includes an international buffet and special theme buffets (three times a week).
Dress code: T-shirts with sleeves for gentlemen.

Bamboo
Type:
Asian
Hours: Daily, 7pm-10pm
Description: Buffet Asian restaurant. Reservations required.
Dress code: Long trousers and T-shirts with sleeves for gentlemen.

Las Gaviotas
Type: Steakhouse
Hours: Lunch - daily, noon-4pn; Dinner - daily, 7pm-10pm
Description: Poolside steakhouse serving an a la carte menu. Reservations required.
Dress code for dinner: Long trousers and T-shirts with sleeves for gentlemen.

Tabasco
Type:
Mexican
Hours: Daily, 7pm-10pm
Description: A la carte restaurant serving Mexican cuisine. Buffet starters and desserts. Reservations required.

All hours are subject to change.


BARS/NIGHTLIFE

Adult refreshment abounds in this otherworldly lush locale. You can get your drink on everywhere from the swim-up bar to the lounge (that boasts a terrace) to a sports bar open 24 hours. Salud.

El Cerro
Lobby bar. Daily 6pm-midnight.

El Estero
Lounge bar with terrace. Daily 6pm-midnight.

Sports Bar
Open 24 hours.

La Plaza Bar
Daily, 6pm-midnight.

Playa Bruja
Poolside and swim-up bar. Daily, 10am-6pm.



BEACHES AND POOLS

Chillax on a palm-lined beach with sand that's tawny and waves that are dreamy blue. Or hop on over to three sparkling, freshwater pools. There's even one for the kiddos. And wait for it...there's also a Jacuzzi and sun terrace. You're welcome.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Body boarding
  • Beach volleyball

Available for an additional charge:

  • Diving
  • Sailing
  • Windsurfing

Land

  • Fitness
  • Table tennis
  • Beach volleyball

Available for an additional charge:

  • Billiards

Golf
Golf is available nearby.



INTERNET

Guests can use WiFi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.



SPA SERVICES

Renova Spa is a full-service spa offering a variety of treatments (fees apply) and complimentary use of a Jacuzzi and sauna. Daily, 8am-7pm.



WEDDING/HONEYMOON

Celebrate your special day at Riu Emerald Bay. Choose from several wedding packages to make your day unforgettable.



CHILD CARE

RiuLand Kids' Club offers supervised activities for children ages 4-7 and 8-12. Daily, 10am-1:30pm and 4pm-5:30pm.



ADDITIONAL INFORMATION

Location
Riu Emerald Bay is located 19 miles from the Mazatlan International Airport (MZT) and 7.5 miles from downtown Mazatlan.

Check In/Check Out
Check-in: 3pm. Check-out: Noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATM's are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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$35 in Resort Credit More
5 days, 4 nights
Travel Dates 1/5 - 3/31
Starting at $849 was $1279
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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$35 Resort Credit More
6 days, 5 nights
Travel Dates 4/1 - 8/17
Starting at $929 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST