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Sunscape Sabor Cozumel

Mexico - Cozumel

Our Rating

4 Nights with Air from $779 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibblin ... More

This epic beach getaway is waiting for you.

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Customer Rating 439 Reviews
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
330 out of 482 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.1
Room Comfort
 
3.4
3.6 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
330 out of 482 (68%) customers would recommend this product to a friend.
Sabor sunset The view from room 2621 View from our room balcony! 10 steps from my door! Beach at the resort view from our room Relaxation window wouldn't close Great view and nice beach beautiful beach! Ejoying the night away Saturday night foam party Restaurant and bar View from the buffet restaurant Another great sunset Pool Time!! Right outside our room Garden view This is what spagetti looks like to them Cozumel sunset Relaxing vacation Breakfast view Foam/bubble dance party Amazing sunsets Sunrise over the pool. nice view on the patio View from our garden view room Our Garden View (haha) Daily saying The bar El Patio server Kenny In front of the room Starfish Main pool from free wifi lobby area Nicely plated food The holes in our room curtains Room view guac with carrots and brocolli. delicious....(>_<) View from our Jr Suite
All Customer Reviews
1-4 of 439 reviews. Sort by
October 8, 2019
Is there any option less than poor?

Was given this resort as a Deal of Fortune and was very disappointed as compared to our wonderful resort last year. First room had a broken window in shower where people could see in and a broken balcony door that wouldn't shut all the way. First desk person offered us a new room for $270 (could only do an upgrade) Housekeeping never swept either despite several requests. When I finally went to the desk to request a broom; the woman there gave us another room (same type HAD been available but hubby and I now had separate beds that we pushed together) and did everything she could to help us. Sadly the sink in that room was crumbling underneath and the whole bottom fell out. Most staff was dismissive and didn't seem to care. Exception was the waiter we had at Mexican and Italian restaurants; he remembered what we drink and was always friendly. I say both restaurants because they only have 2 restaurants a night open. Not that it mattered, the food was not good. I don't expect excellent cuisine for the price we paid, but... oh it was BAD. Pasta carbonara with no bacon but plenty of cut up hot dogs or another canned meat. I joke not, it was really atrocious. All in all, we spent most our time away from the resort eating elsewhere; and just sleeping and utilizing the gorgeous beaches. Sad because it could be so beautiful. We wont be returning to this resort next year.

beautiful beach! window wouldn't close
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Overall Rating: 2
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Livonia, MI
Age: 35-44
Travel: 1-2 trips/year

October 4, 2019
Sunscape Sabor Cozumel

All details they use to describe this hotel is actually from the next door hotel, not the one you are staying at. If you intend to eat cookies while checking in, I would advise to stay at the Secrets Resort next door. The main focus of this location is to sell time shares. This website had posted that this was at least a 4 star, the employees themselves will tell you that this is at max a 3.5 star overall. We had requested to upgrade rooms, which we did for an additional fee. After the additional fees, the overall value was just not worth it. Even with the upgrade, getting the mini fridge re-stocked took 3 days. The service was poor and all staff expect to be tipped for every task, including asking where the restrooms are located. This resort is aimed for people with children and not for couples. Overall Cheap Caribbean did not accurately detail what this hotel was, I would advise to go with another provider for your all inclusive vacations.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Florida, FL
Age: 25-34
Travel: 3-6 trips/year

September 30, 2019
Im glad i didnt believe all the reviews

All right, im going to give it to you straight. I was nervous with reading all the reviews on here so here is mine. We really enjoyed our stay here! For what you pay, you deff get your money's worth. Is this a 5 star resort,.no. Youd need to pay alot more. The rooms do need some updating but they are average/fine. We had a ground floor direct ocean front, you walk 20 feet out your front door your at the water. It was awesome. There is "enough " food options and plentiful drinks all the time. The drinks were fab. We actually liked most of the food. We do not have kids but stayed here to save a few bucks vs staying at their sister resort next door secrets (adult only). Plently of activities. We paddle boarded snorkeled etc which was included. The staff were all VERY friendly. My only thing that i would pass along TO sunscape resort would be, If you have a couple with no kids, (yes, i understand this is a family resort, however) DO NOT put a family in the room ABOVE them. Our last 2 days there the couple above us moved out and a family way to large for that particular room moved in. They moved furniture all night long and yelled and made so much noise all hours of the night and day.They did have some vendors set up in the evenings occasionally that were a little TOO pushy.... we didnt really like that. Also, they will try and get you to sign up for their vacation club.Just say no if your not interested. We got 2 days of scooters for free for listening to their 90 min speach.The bar staff are fun and friendly. Update the rooms, be more careful where you place your guests (dont put a couple in the middle of several families) and this place is perfect. However, we are fairly easy to please. Is the beach as blue as the photos, no. Its a nice beach tho, some seaweed and rocks. Unless your a member with them you CANNOT check in until after 3pm. We just went and ate and looked around til room was ready. Thumbs Up.

Im glad i didnt believe all the reviews Im glad i didnt believe all the reviews
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Pennsylvania
Age: 25-34
Travel: 1-2 trips/year

September 28, 2019
Experience overall

Amazing views , gorgeous beach and water, awesome excursions, only thing I would change is giving more food options and I did find one roach in my room so a better job with pest control other then that it was an amazing experience


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Virginia
Age: 25-34
Travel: 3-6 trips/year

Room Information

Sunscape Sabor Cozumel features 218 spacious guest rooms and suites located throughout the resort. Accommodations offer both garden and ocean views. Each guest room and suite boasts a private, furnished balcony or terrace, the perfect spot to relax. Guests will enjoy the upscale amenities, including the LCD Satellite TV, daily maid service and more.

Room Details

Deluxe Tropical View
Hotel/Studio Unit Details

Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Jr. Suite With Jacuzzi
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at Sunscape Sabor Cozumel along with chocolate chip cookies to nibble on.

Snorkeling in the magical, electrically colorful Mesoamerican Barrier Reef, the second largest in the world.

You can go scuba diving at one of the 28 major dive sites at this epic barrier reef.

Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

Spa tubs that are on your terrace or balcony that overlook turquoise water, tropical gardens, or a pool. Swoon.

Water sports even include Hobie cat rental (Woo Hoo!)

 

What We'd Change

While the resort can get a little busy, it's great to know that the beautiful scenery, wonderful amenities and accommodating staff at Sunscape Sabor Cozumel are in such demand!

 

Why You Should Go

It's only 20 minutes to the airport so your epic vacay will start in no time.

You can upgrade to the Secrets side of the resort if you're traveling kid-free and indulge in their swim-up rooms.

Mayan ruins and Punta Sur, a National Ecological Park, are just a short hop away.

You can golf nearby at the Cozumel Country Club. Fore!

Horseback riding (Yeehaw!), ATV rides and deep sea fishing are available nearby.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Concierge Services
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Diving ($)
  • Ping Pong
  • 4 Restaurants
  • 3 Bars/Lounges
  • Snack Bar
  • Theater
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Wedding Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Flat Screen Television
  • Alarm Clock/Radio
  • Outdoor Pool
  • Dive Shop ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Sunscape Sabor Cozumel

Carretera Costera Sur Km12.9 Zona Hotel

52-998-287-5901

Hotel Description

Sunscape Sabor Cozumel: Where an Epic Coral Reef Means Epic Family Fun

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibbling on chocolate chip cookies, then setting off to swim with electrically colorful, exotic fish at the world's second largest barrier reef.

This epic beach getaway is waiting for you.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Sabor are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Melting stress away with crazy soothing spa treatments.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.

DINING

Are you in the mood for authentic Mexican or Italian cuisine with all your favorites still included? Or are your taste buds calling for laid back pizza and traditional pasta dishes? All these places are beach casual and kid-friendly, so you can kick it without a care in the world.

Portofino
Type: Italian, buffet
Hours: Daily
Description: Open as a buffet restaurant for breakfast and lunch.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Sunny Side Grill
Type: Grill
Hours: Lunch, 11am-5pm; Dinner, 7pm-11pm; Late Night Bites, 11pm-7am
Description: Open for lunch, dinner and late night snacks, this seaside grill offers a variety of grilled specialties.
Dress code: Casual. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts for men, and women must wear a wrap or cover-up over bathing suits.

El Patio
Type: Mexican
Hours: Dinner
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Da Mario
Type: Italian pizzeria
Hours: Daily
Description: Dine on traditional Italian pizzeria serving pizza and traditional pasta dishes.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

All hours are subject to change.



BARS/NIGHTLIFE

You've got three hot spots to get your drink on - a casual beach bar and an ocean-front locale that each includes soft drinks and natural fruits juices for your young ones. There's also a music lounge for late-night revelry. For an Unlimited-Fun® beach vacay, they've got it all.

Tortuga
Beach Bar. Open daily.

Coconuts
Ocean-front beach bar. Open daily.

Starboard Lobby Bar
Delicious cocktails and ocean views. Open daily.



BEACHES AND POOLS

Dive into (or lay by) three awesome pools, one of which is a scuba diving clinic, should you have the desire to descend into the deep. The pearly, white beach and baby blue waters are just a few steps away from the resort. No matter what you choose, you'll be loving life.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water volleyball
  • Hobie Cats
  • Kayaks
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness
  • Yoga
  • Ping pong
  • Beach volleyball

Golf
Golf is available at the nearby Cozumel Country Club.



INTERNET

Sunscape Sabor Cozumel Resort offers Wi-Fi in guest rooms for an additional cost.

SPA SERVICES

Spa by Pevonia offers guests a full-service spa.
  • Massages
  • Facials
  • Body treatments


WEDDING/HONEYMOON

Sunscape Sabor Cozumel makes for an ideal location to say "I do", with the white sands and sparkling ocean waters as your backdrop. Choose from several wedding and honeymoon packages to make your day unforgettable. Please contact the front desk directly for information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground


ADDITIONAL INFORMATION

Location
Sunscape Sabor Cozumel is located 20 minutes (10.5 miles) from Cozumel International Airport (CZM). Distance from Cancun International Airport (CUN) is approximately 1 hour 30 minutes (combined land and boat travel).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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