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Secrets Aura Cozumel

Mexico - Cozumel

Our Rating
1-833-414-2986
3 Nights with Air from $839 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you are lounging at the resort pool with a view of endless blue - there is no discernible division betwee ... More

Customer Rating 341 Reviews
Value
 
3.8
Service
 
4.0
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.8
3.8 out of 5
"My fiance' and I visited this resort for a week. When we arrived we were greeted with cold towels soaked in a nice smelling perfume and each a glass of champagne. Everyone was very welcoming and very h..." – Ace0nBase
261 out of 377 (69%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
4.0
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.8
3.8 out of 5
"My fiance' and I visited this resort for a week. When we arrived we were greeted with cold towels soaked in a nice smelling perfume and each a glass of champagne. Everyone was very welcoming and very h..." – Ace0nBase
261 out of 377 (69%) customers would recommend this product to a friend.
Beach pool view from roof deck Gorgeous sunset over the water Foam Party ocean view swim up suite View from one of the pools Family vacation view from breakfast Our room Superior preferred sulfur explanation Beautiful at night too! Preferred Ocean View Room view View from room Hotel Pier and Dive Boat View from pool Room 4312 garden pool not that great beautiful view View from our room Only lets you post 2 pics View from the Sky Bar Very dirty in tub fittings Christmas Buffet on the Beach Romantic dinner on the pier view from room wonderful beaches! Foam party at secrets View from our room/blacony Cabinets broken and not attached Beach View Secrets lobby taken with our phone! Couch in 1st room Preferred pool Evening view from our patio View from our room at sunset Sunset Sunset Paradise at Secreets Cozumel Beautiful beach From the pier Beautiful view view from our room swim up room view Would you sit here
All Customer Reviews
1-4 of 341 reviews. Sort by
February 16, 2019
So Beautiful

This was such a great place ! The ground floor ocean front room was so perfect ! You could never get any closer to the beach than we were ! Private lounge chairs to lay in and look at ocean . I loved this place ! The only thing that was not too great was the food . It was bland and not a lot of Mexican food , which I was hoping to find a lot of . I will definitely back again , maybe the food will have improved some but not that big of a deal when everything else is just so beautiful .


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Canandaigua NY
Age: 45-54
Travel: 1-2 trips/year

January 14, 2019
Cozumel

Smoking allowed, we can't be around smoke. There should be a designated area away from others that don't smoke. Hot tub was warm. Bad weather in the water caused no swimming for a couple of days. Red flag warning. Staff was great and very accommodating. Food choices were very good and lots of choices of where to eat. Very clean and kept up

Cozumel
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Kansas City, MO
Age: 55-64
Travel: 1-2 trips/year

January 13, 2019
Very Disappointing

We recently returned from a group New Years trip. The hotel staff were extremely friendly, especially Arbey from the entertainment staff, but that was about the highlight of things. We had more fun off the resort than at it, which is rarely the case at a Secrets resort. We've been to several Secrets resorts over the past few years (Silversands, St. James, Maroma Beach) and all those trips were great and the hotels fantastic. But Secrets Aura completely failed to live up to the Secrets standards. A few of the restaurants had decent food, but in large part the options were very limited and majority of the food was not very good. While the room service food was available 24 hours, it was terrible. The bar tenders and servers were very limited, they often would only have 1 bartender handling things at the pool bar and nobody at the swim up bar at all. The alcohol tasted awful, even when a new bottle of alcohol would be opened, it never seemed to be sealed and tasted like it had been refilled or diluted and mixed with something else. The margarita I ordered at the skybar wasn't even drinkable. I took one sip and had to stop. Even the preferred club lounge alcohol didn't taste right. I drank more bottled water than anything on this trip. We went in a group of 18, and ALL 18 ended up getting sick during the course of the trip. I was stuck in my room for 2 days with stomach issues. Luckily we had upgraded our room to the preferred club so we were in a decent room that had been renovated. Although there was a light that shined thru the bathroom window and directly to the bed making it difficult to sleep. Others in our group were not so lucky, they didn't even have some of the basic things like hot water and they had to rotate rooms to shower in. We booked this trip and suggested it to our group based on the Secrets name and reputation. Don't make the same mistake, this is a completely outdated resort that slapped Secrets name on the outside, I would never go back to this place.


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Overall Rating: 1
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Chicago, IL
Age: 35-44
Travel: 1-2 trips/year

January 6, 2019
disappointing resort

This resort is not up to the standards we've experienced at other Caribbean and Central American resorts including Secrets Wild Orchid in Jamaica where we had an excellent experience. The room was large and comfortable but there was a plumbing problem that was dealt with and a broken door to the outside that was not. The spa was not as clean as it should have been and there were broken handles and spigots in the locker room and showers. A snorkeling tour was very disappointing in what we were able to see and the amount of time we were allowed in the water. We started at a reef where there were several other snorkeling boats, and it was crowded and difficult to stay with our group. Out boat left the area leaving two snorkelers behind in the water that we had to circle around to retrieve. Generally, the lower level staff (maids, porters, waiters) were friendly and accommodating, but the management staff was rigid and unfriendly. We also reluctantly agreed to a membership sales pitch which, while not as much pressure as others we've experienced, was still pushy.


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Overall Rating: 2
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Pennsylvania
Age: Over 65
Travel: 1-2 trips/year

Room Information

Secrets Aura Cozumel features 266 suites, all with exceptional amenities, contemporary decor and a private terrace or balcony that will make your vacation getaway perfect. Each suite comes with a stunning view, 24-hour room and concierge services and complimentary wireless internet and much more.

Room Details

Pool View Junior Suite
Hotel/Studio Unit Details

Ocean View Junior Suite
Hotel/Studio Unit Details

Preferred Tropical View Junior Suite
Hotel/Studio Unit Details

Pool View Junior Suite Swim Up
Hotel/Studio Unit Details

Preferred Ocean View Junior Suite
Hotel/Studio Unit Details

Preferred Superior Junior Suite Ocean View
Hotel/Studio Unit Details

Ocean View Junior Suite Swim Up
Hotel/Studio Unit Details

Preferred Ocean Front Junior Suite
Hotel/Studio Unit Details

Preferred Ocean View Swim Up Junior Suite
Hotel/Studio Unit Details

Preferred Club Rooftop Junior Suite Ocean Front and...
Hotel/Studio Unit Details

Deal of the Day ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Newly renovated in 2015-2016, this resort is all shiny, splashy new.

As of June 2018 you can bring your furry friend along!

The salvation of the cool towel and thirst-quenching welcome cocktail when arriving in paradise.

The sleek white, boxy architecture (very glam).

Hip suites with comfy beds that have private balconies or terraces and take-your-breath-away views.

Scuba diving at the epic Mesoamerican Barrier Reef and being awed by the fabled coral reefs.

You can take scuba lessons at the Dive House. Sweet.

The candlelight dinner for two on the beach while the purr of the waves serenades you.

Snorkeling under the dock that boasts stingrays and parrot fish. (One beach lover even saw a barracuda).

The world-class spa with Seaweed Wraps, invigorating hydrotherapy and exotic indigenous treatments. Swoon.

A pier to wander out on and get hypnotized by the point where the blue water meets the azure horizon.

 

What We'd Change

Cozumel doesn't have as many activities as Cancun. After all, it is an island. But Secrets always has a lot of adult-only activities to keep you entertained.

 

Why You Should Go

You're just 20 minutes away from the airport so your rockin' vacay will start before you know it.

You're just 15 minutes away from downtown Cozumel. Just a $15 (U.S. dollars) to cab it there.

You can upgrade to Preferred Club which means better rooms, private swimming pool, and much more.

The mysteriously cool Chicen Itza and Coba Ruins are a short hop away. (Ooo-ahhh).

Lit tennis courts. Woot!

You can improve your game on an 18-hole golf course designed by the great Jack Nicklaus.

The largest beachfront in Cozumel is out back.

You can try you hand at kayaking, Hobie cats and water volleyball - don't be shy. Dive in!

Bring your aqua shoes - the beach is like finely ground seashells.

Most restaurants require men to wear long pants and no flip flops.

Probably no going shirtless or tank tops, unless you're a male Abercrombie model.

Available Amenities

  • Beach
  • Business Center ($)
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Wedding Services
  • Ping Pong
  • 7 Restaurants
  • 5 Bars/Lounges
  • Spa ($)
  • Conference Facilities ($)
  • Yoga
  • 24 Hour Room Service
  • Aqua Aerobics
  • Beach Volleyball
  • High Speed Internet Access
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Golf Course(s)
  • Shopping
  • Theme Park

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Secrets Aura Cozumel

Carretera Costera Sur Km 12.9

52-998-287-5900

Hotel Description

Secrets Aura Cozumel: You Can Have It All

Envision this: you are lounging at the resort pool with a view of endless blue - there is no discernible division between sea and sky. But you can't keep your eyes off the water. How many colors of blue are there? This conundrum beckons you and you decide you've got to go beneath the surface, below this heavenly azure to see what's underneath. Luckily, there's a world-renowned Dive House and the second largest coral reef in the world at your feet.

This is what beach dreams are made of.

Secrets Aura Cozumel has everything you have ever wanted in an all-inclusive getaway, and so very much more - the scuba diving is wildly epic. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - five gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 a.m. and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi in your room.


DINING

So what's for din din? Here, you've got a tasty selection - everything from fresh seafood (always a good bet) and French to international and delish basics at the grill. Traveler shout-outs to the Italian place. For your morning Joe, Coco Cafe rocks. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Windows
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-11pm
Description: A la carte restaurant serving international and local cuisine for breakfast, lunch and dinner.
Dress code: Casual

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Enjoy a variety of light lunch specialties with an ocean view each day.
Dress code: Casual

Oceana
Type: Seafood
Hours: Daily, 6pm-11pm
Description: Scrumptious seafood favorites served a la carte in an outdoor setting, perfect for a romantic evening with your loved one.
Dress code: Casual elegance

Bordeaux
Type: French
Hours: 6pm-11pm
Description: Savor the taste of French cuisine each evening at Bordeaux, serving delectable fare in a romantic, elegant setting.
Dress code: Casual elegance

Coco Cafe
Type:
Cafe
Hours: 7am-10pm
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

La Cava ($)
Type:
Private Dining
Hours: Reservation
Description: Wine Cellar & Selection of Fine Wines. Your meals include an extensive selection of premium wines and spirits. We are proud to host the only fine wine cellar in Cozumel, with an excellent selection from different countries and over 60 varieties to choose from.
Dress code: Casual elegance

Gohan Sushi Bar
Type:
Sushi
Hours: Dinner, 6pm-10pm
Description: Dine on a variety of fresh, delicious sushi.
Dress code: Casual, no sleeveless shirts for men.

All hours are subject to change.



BARS/NIGHTLIFE

Lots of places to hang here - lobby bar, swim-up bar (for Preferred Club members), rooftop and a music lounge. No matter what vibe you're lookin' for you, you'll find it.

Rendezvous
Lobby bar. Daily, noon-1am.

Sky Bar
Rooftop bar with great views of the Caribbean. Daily, 10pm-1am.

Desires Music Lounge
Daily, 10pm-2am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.



BEACHES AND POOLS

The sweet spot here is the drop-dead gorgeous beach - it's the largest one on the island. For more splashy fun, there are three lagoon-style pools that include access from suite terraces. Oh, and three Jacuzzis for your wearied soul.

SPORTS/ACTIVITIES

Water

  • Aqua-aerobics
  • Water volleyball
  • Hobie cats
  • Kayaking
  • Non-motorized water sports
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness center
  • Beach volleyball
  • Yoga
  • Ping-Pong
  • Tennis

Golf
Just 12 miles from the hotel, Country Club Cozumel boasts an 18-hole, 72-par ecological and professional golf course designed by Jack Nicklaus.



INTERNET

Complimentary wireless Internet is available throughout the Secrets Aura Cozumel.

SPA SERVICES

The newly revamped Spa by Pevonia is the perfect place to indulge and celebrate romance with your loved one. Features include:
  • Massages
  • Facials
  • Manicures and pedicures
  • Beauty salon
  • Aromatherapy


WEDDING/HONEYMOON

Secrets Aura Cozumel offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

This is an adult-only resort. Therefore, no child care services are available.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Secrets Aura Cozumel is located 15 minutes from downtown Cozumel and 20 minutes away from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 4-night minimum stay is required each year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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Room 1 Details:
  • Pool View Junior Suite
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4 days, 3 nights
Travel Dates 2/26 - 3/24
Starting at $839 was $1479
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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5 days, 4 nights
Travel Dates 3/25 - 5/31
Starting at $839 was $1479
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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5 days, 4 nights
Travel Dates 6/1 - 10/31
Starting at $1009 was $1809
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST