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Occidental Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating
1-833-414-2985
4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for ... More

Customer Rating 196 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
159 out of 219 (73%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
159 out of 219 (73%) customers would recommend this product to a friend.
Nice view Adult pool None paying guest The style of the resort Our last day in Mexico Evening event! early morning beach and dock Our room Lobby Sunset Walkway thru the mangroves view from the beach Sea Turtle stop on Jeep Tour Beach Beautiful beach Out by beach
All Customer Reviews
1-4 of 196 reviews. Sort by
February 8, 2019
Occidental Cozume.

This was our fourth trip to Cozumel we were just looking for a comfortable quiet place for R&R and the Occidental met our expectations. The feel of the resort is more old Mexico in a lush tropical garden. This is a smaller resort with large room, beautiful grounds and a perfect beach for swimming and snorkeling, No issues with the rooms, cleanliness or service. The bartenders were great and the pool and beach service was and unexpected plus. Check in and check out was quick and easy and the entire staff was great. .The A la Carte restaurants we good the buffet always had good selections for everyone. Overall a great vacation will be back.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: IL
Age: 55-64
Travel: 1-2 trips/year

February 5, 2019
Relaxing

Beautiful tropical resort. Love all the wildlife and how well cared for the grounds are. Great place for quite relaxing on the beach. Not much else to do though. Need more bars as the bar for pool and beach is very small and always a long line. Bartenders were great and fast but need to expand. No swim up bar !The biggest problem was the number of chairs by pool and beach not nearly enough to go around! If you want a chair you need to stake one out right away in morning. Food ok , chicken was always great.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Minnesota
Age: 55-64
Travel: 1-2 trips/year

January 28, 2019
Disappointed

We booked the Occidental for the second time, because we really liked it seven years ago. When we went the first time, we upgraded to the “Romance Special “. The first time we were there, they had a lot of little things that totally impressed us. First, they had hearts on our door. They also greeted us with champagne. They decorated our bed at night with fancy towels and left us a candy on the bed. This time, we didn’t get any type of special treatment. We had to set up a time during the week to get our champagne and strawberries. On the Cheapcarribbean website, it states that we get a couples massage for one hour. They only gave us a half hour massage. When I inquired as to how much it would cost to add another half hour, they said $75.00 per person. I found that to be a total ripoff. When we booked this vacation, we requested a room close to the beach, and also we would like to be on the second floor. They gave us the building furthest from the beach, and our room was on the first floor. When we went to leave the resort, they gave us a slip of paper to give to the bellhop. On this piece of paper was room number 1723. This was the room that I originally requested. I asked the woman at the desk about this. She said that if I wasn’t happy with the room I had, that I should have complained. This was my 12th trip to the Caribbean using Cheapcaribbean.com, and I have never had to complain about a room request. The resort typically gives us what we request. The food was also mediocre compared to the last time we went there. We were also supposed to have a romantic dinner with the special. All we got was a ticket for one of the special restaurants.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: RI
Age: 55-64
Travel: 1-2 trips/year

January 22, 2019
7 day Honey Moon, May be back for anniversary :-)

Very enjoyable stay. The property is amazing. It’s like being in paradise or the garden of eden if it were still here today. They maintain the property very well. The food is very tasty especially at the specialty restaurants which we got to do all of them. Everyone was so friendly and accommodating. The beach and nightly entertainment was enjoyable and the snorkeling that we did not a the beach, there was very good. If you do snorkeling try to arrange for the boat “Silmar” islandaviationservice.com Very very good!! Everything worked out well for us I must say.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Atlanta
Age: 25-34
Travel: 1-2 trips/year

Room Information

Occidental Cozumel - All-Inclusive features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

What's to Love

Spending sunny days on this postcard-perfect oasis only gets better when you dip into the blue waters.

Palancara scuba epicenter and hailed as one of the top five diving destinations.

Three sunsational, sparkling pools - including one for the kiddos.

Renting a motorbike and zipping around the island.

Upgrading to Royal Club & get extras like exclusive restaurant, concierge, & whirlpool.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.

Sporty good times await like water volleyball, beach volleyball, snorkeling and scuba diving.

Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.

The kids can hit their own club with supervised activities, and you can head straight to the spa.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • 24 Hour Room Service ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Cozumel - All-Inclusive

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Cozumel - All-Inclusive: Dreamy Divers Paradise

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for long, walkable stretches and eclectic corals beneath the waters. It's true what you've heard - this is a diver's dream. But if snorkeling is more your style, then you'll have plenty of colorful creatures to see. You might pack your underwater camera and capture all the snaps you can.



DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at Sonora. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal level guests, a la carte menu, reservation required.

Coral
Type:Seafood
Hours: Dinner - seasonally, 7pm-9:30pm
Description: Features ocean view a la carte dining with Seafood specialties. Reservations are required..
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

All hours are subject to change.



BARS/NIGHTLIFE


Drinks with ocean views are always on tap. But, you can also grab a cocktail in the lobby or at the disco bar with a DJ rockin' the place. Salud, beach lovers. Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACHES AND POOLS

It's the beach that rules here. Cozumel's sugary soft sands and bright blue waters will be the place to be. You can swim and snorkel, kayak and wind surf or just sit back and savor those waves rolling in. And, when you want to lounge by the pool, it's just a few steps from the sands.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Wireless Internet access available at extra charge, complimentary for Royal Level guests.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge. Sauna and hydro massage tub complimentary.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Cozumel - All-Inclusive is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/21 - 8/17
Starting at $809 was $1019
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 3/2 - 4/20
Starting at $779 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 8/18 - 10/31
Starting at $989 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

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