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Occidental Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating

4 Nights with Air from $889 All-Inclusive
Info Customer Reviews Questions & Answers

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for ... More

Customer Rating 200 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
161 out of 223 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
161 out of 223 (72%) customers would recommend this product to a friend.
Nice view Adult pool None paying guest The style of the resort Our last day in Mexico Evening event! early morning beach and dock Our room Lobby Sunset Walkway thru the mangroves view from the beach Sea Turtle stop on Jeep Tour Beach Beautiful beach Out by beach
All Customer Reviews
1-4 of 200 reviews. Sort by
March 19, 2019
Family Spring Break - Dissapointed

This was our second time at this property and always using CheapCaribbean as our tour agent. In terms of hotel, very disappointed as the quality of the service and options deteriorated comparing to first visit. Food options were very limited requiring us looking to fin what to eat. Personnel was no longer as friendly as first visit. We had the opportunity to stayed at their main competitor hotel and we were always treated well and recognized as repeaters. Not at Occidental. In terms of CheapCaribbean, we were VERY disappointed to find out that this time they overcharged us as we have the opportunity to meet friends at this location who purchased their trip (similar package) for a 40-50% discounted price tag. We felt that CheapCaribbean took advantage of our vacation dreams charging us a premium. We will definitely investigate and use other tour companies in our next travel plans.


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Dallas Texas
Age: 45-54
Travel: 3-6 trips/year

March 6, 2019
Wonderful long weekend

I just returned from a long weekend at Occidental Cozumel (OC) with three of my high school friends and we had a wonderful time! The resort and the employees were wonderful. The grounds were beautiful, everything was kept very clean, and our rooms were so comfortable! I have stayed at other all inclusives in Mexico, the Dominican Republic, and Aruba that were very different than OC. The other resorts were huge and very enjoyable and very, very different. If you are looking for the huge resorts and what they provide, OC may not be for you. We were not looking for a big party but more of a relaxing few days to reconnect in our busy lives and OC was perfect for that. We really enjoyed the food that was offered (it was delicious) but wish there would have been a few more options. The buffet near the front of the resort had some of the best breakfasts I have ever eaten and the buffet by the pool was better than the front one for lunch. We ate at the Mexican restaurant on our last night and it was so so so so good, just wish we would have been able to eat at more of the specialty restaurants during our visit (the number of times you can eat at the specialty restaurants depends on the number of nights that you stay, which I've never experienced before). We also loved the morning yoga that was offered on the beach. It was perfect! Just wish it would have been offered more also, it's only on Monday, Wednesday, and Friday. All around we loved our stay at OC and would return again anytime, just be aware that it is not a mega resort with the non-stop party atmosphere of many of the other AIs out there. Also, I saw many reviews that complained about the food at OC and even though I would have enjoyed more options, the food that was offered was fantastic, if you love food and are not a picky eater. I can see where picky, fickle eaters would complain, but I am sure they would complain about most places. If you are looking for a great trip away from all of your worries and just want to relax, OC is for you! If you are looking for late nights, lots of flash and excitement, restaurants galore, and a resort close to off property entertainment, you will need to look elsewhere.

Wonderful long weekend
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Tennessee
Age: 45-54
Travel: 3-6 trips/year

March 2, 2019
occidental cozumel

As a family,we've stayed at many different resorts in Mexico. This resort is beautiful, but we would not stay here again or recommend it to others. The service is poor, the beach is dirty and the water in front is always brown. Towels at the pool were hit or miss. The food was ok, kind of the same thing everyday .The worst part was the resort trying to sell you TIMESHARES.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Wisconsin
Age: 45-54
Travel: 1-2 trips/year

February 27, 2019

My second trip to Occidental. The grounds, rooms and resort are fantastic. Definitely a really good value. I'll be back.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: TX
Age: 45-54

Room Information

Occidental Cozumel - All-Inclusive features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

What's to Love

Spending sunny days on this postcard-perfect oasis only gets better when you dip into the blue waters.

Palancara scuba epicenter and hailed as one of the top five diving destinations.

Three sunsational, sparkling pools - including one for the kiddos.

Renting a motorbike and zipping around the island.

Upgrading to Royal Club & get extras like exclusive restaurant, concierge, & whirlpool.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.

Sporty good times await like water volleyball, beach volleyball, snorkeling and scuba diving.

Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.

The kids can hit their own club with supervised activities, and you can head straight to the spa.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • 24 Hour Room Service ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Cozumel - All-Inclusive

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Cozumel - All-Inclusive: Dreamy Divers Paradise

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for long, walkable stretches and eclectic corals beneath the waters. It's true what you've heard - this is a diver's dream. But if snorkeling is more your style, then you'll have plenty of colorful creatures to see. You might pack your underwater camera and capture all the snaps you can.



DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at Sonora. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal level guests, a la carte menu, reservation required.

Coral
Type:Seafood
Hours: Dinner - seasonally, 7pm-9:30pm
Description: Features ocean view a la carte dining with Seafood specialties. Reservations are required..
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

All hours are subject to change.



BARS/NIGHTLIFE


Drinks with ocean views are always on tap. But, you can also grab a cocktail in the lobby or at the disco bar with a DJ rockin' the place. Salud, beach lovers. Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACHES AND POOLS

It's the beach that rules here. Cozumel's sugary soft sands and bright blue waters will be the place to be. You can swim and snorkel, kayak and wind surf or just sit back and savor those waves rolling in. And, when you want to lounge by the pool, it's just a few steps from the sands.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Wireless Internet access available at extra charge, complimentary for Royal Level guests.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge. Sauna and hydro massage tub complimentary.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Cozumel - All-Inclusive is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/28 - 8/17
Starting at $889 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Resort Credit Discounts More
4 days, 3 nights
Travel Dates 3/27 - 4/13
Starting at $709 was $909
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 8/18 - 10/31
Starting at $759 was $899
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

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