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Perched on sugar-white sands with a breath-stealing view of the alluring Caribbean Sea, this resort delivers a shell of
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Perched on sugar-white sands with a breath-stealing view of the alluring Caribbean Sea, this resort delivers a shell of a good time for all ages. Aside from the bewitching beachfront location, the resort's unique bungalow accommodations make for some happy beaching grounds. With ahh-some amenities like pools, bars, entertainment, water activities and all the food and drinks you can possibly fit in your belly, this all-inclusive delight offers beachy goodness to all those who arrive.
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"Never had stayed at an all inclusive, before this trip (February 2010). I wouldn't hesitate to stay here or with any Iberostar in the future. I wasn't sure how good the food would be, and found it to b..." – Rio28621
421 out of 505 (83%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.3
Service
4.5
Beaches & Pools
4.1
Dining Options
3.7
Room Comfort
3.8
"Never had stayed at an all inclusive, before this trip (February 2010). I wouldn't hesitate to stay here or with any Iberostar in the future. I wasn't sure how good the food would be, and found it to b..." – Rio28621
421 out of 505 (83%) customers would recommend this product to a friend.
All Customer Reviews
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December 2, 2018
Very friendly staff
The best thing in this resort was the staff. They were very attentive and very friendly. During their meal time, they come in and sit with the guests and their conversation gives us a different view of the resort. We got to talk to Carla who is a dancer (among many other things) at the resort. Even though her English was limited, she was not afraid to mingle with us at our table. Julia at the dive shop was very helpful with everything that I needed and would answer any questions that I had. The children's club was great. For anyone with young children (our grandson is 10), you can rest assured that you can leave your children with them the the staff will keep them occupied with many fun activities while you go out and enjoy yourselves with your own activities at the resort. You can always come back and check on your children at any time. The only thing that we were not so happy about was the humidity in the rooms. The sheets on the bed always felt moist. I would think that they would come up with a way to keep the rooms dry. We were there with our family of 8 and we all had a great time.
We just vacationed at the Iberstar in Cozumel and had a great time!! The food was surprisingly good!!! The Steak house was the BEST!!! The staff at Iberstar was very friendly and always willing to help or know if something was wrong! The free entertainment at night was great! The fire show was awesome!!! The room itself was very cute and included all that we needed for a beach resort! The beachfront was quite rocky so don’t forget to bring water shoes!!! Otherwise they have a great pier that you can enter the water by!! I would definitely go back to this resort and would refer it to anyone that likes to scuba dive or just likes to chill out at the beach!!!
From:Milwaukee, WI Age:35-44 Travel:1-2 trips/year
November 17, 2018
cozumel trip
5 nights at Iberostar Cozumel. Nice resort-very pleasant helpful staff, very clean resort. Plenty of seating -at beach, by pool, in dining areas. Food very good, great variety. Snorkeling is VERY Good-at resort and up and down the beach. No bugs in our room.Good hot showers. AC worked fine, actually too well, as we could not set it lower. We took local taxi to and from resort-$25 to resort and $30 from resort ( pay more when taxi is at resort).Cheaper than Amstar shuttle and got us to resort right away and gave us more time at resort on our last day. We would do this trip again in an instant!!
From:Northern Virginia Age:55-64 Travel:1-2 trips/year
November 13, 2018
Excellent Getaway
We have never done a cruise or an all-inclusive resort, so this was a big gamble for us. Our typical vacations are very on-the-go, with a lot of cultural sight-seeing. So we cannot compare this resort to others like it. However we did talk to several other guests who return to Iberostar year after year. To us, that is all the endorsement one needs!
I had pictured a lot more seafood on the buffets, but the food was great all around. There was fresh fish on Caribbean night that I wish I could get again. Our one a la carte meal was at the steakhouse, and my tenderloin was fantastic.
The service atmosphere was all-encompassing. Staff was friendly and helpful at every turn.
One aspect of this resort that we really loved was that you could set whatever pace you wanted. Hours for meal times were wide ranging. If all you want to do is sit on the beach or by the pool, that is easy to do. If you want to add some day activities on site, there are several. And if you are looking to try scuba diving or snorkeling, you only need to walk over the dock to get picked up by a boat. If you want to venture off site via land, taxis are always available.
I mean, really, it doesn't get more convenient. We will return.
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52 questions, 297 answers.
Can you go topless on the beach and the resort?11 answers
7 years, 95 months ago
odie
All of the beaches in Mexico are public, so nude sunbathing is not permitted and topless sunbathing is not encouraged, however it is not unusual to see some topless sunbathers on the beach.
KateB
no, you cannot go topless. The dress code was conservative.
Scampalina
Allowed on the beach only.
Anchorman
I was told that the beach is topless (but not the pool) Fortunately everyone kept their tops on!
Trudita
Hi Odie,
I just got back Fri, after being there for a week. I think the answer is 'optional'. There was one couple on the beach, and she went topless. Saw her at the beach two days. Saw no one topless by the pool.
Hope that helps!
AirMike
This is frowned upon....
CantWaitForVaca
I did not see anyone topless at this resort. I was told the topless resorts were on the other side of the island. They did not have an adults only area but they did have 2 rooms you could upgrade to that had private swimming pools. I am sure you could go topless there.
AmyLyn
Only on the beach.
amedv
No
MarkR
topless for males only
Gunter
There are signs that say "no topless" at the pool and beach.
TheDude
Are alcoholic beverages included at this resort? Iberstar Cozumel.11 answers
The resort info of Iberstar Cozumel was :International and domestic beer, wine, soft drinks and hot drinks. Doesn't indicate alcoholic mixed drinks.
7 years, 87 months ago
Bruce
We have contacted Iberostar Cozumel on your behalf to confirm that alcoholic drinks are included such as Rum, Whiskey, Tequlia, etc. It will be domestic brands that are offerred to you.
DanielleCC
Yes, Bruce. We just left there Fri morning, after a week. My girlfriend is a rum and coke drinker, and I was trying everything frozen from Pina Colada's to Dirty Monkey's (Try those!). They also served wine and beer (Dos Eques).
AirMike
All acohol is included....Dos Equis on tap..Bacardi, Smirnoff, lots of Tequila
CantWaitForVaca
Yes, all drinks were included. They offered bottled wines for a price. All other wells and draws were included.
AmyLyn
Yes, they make all kind of cocktails.
amedv
yes, they are included
MarkR
Yes, it's included since this is an all inclusive resort. Demestic draft beer (bring Bubba mug) and drinks.....................all alcoholic
Gunter
Yes, but the selection is quite limited. Very few "American" brands.
TheDude
Yes, it includes mixed drinks (margaritas, mai tai, pina colada, well drinks, etc...). Although specialty calls may require a fee.
JeffF
yes they are included
jencookie
Yes, mixed drinks are included.
Coconutty
Do they have a mini fridge in the rooms?11 answers
6 years, 84 months ago
Amber
There is a mini-bar in each room at the resort. Please note, however, that amenities are subject to change at any time.
KristinCC
yes and stocked as a mini bar
MarkR
yes they do! it has a couple of beers, soft drinks and water and it's refilled every two days (although ours was refilled daily).
Manos
Yes, full of water, soft drinks and beer. Stocked daily!
Gunter
yes, but I emphasize the word "mini".
TheDude
yes but they are not very cold
papahagrid
They have mini fridges, filled with liquor usually and water.
beacher2012
Yes, with complementary beverages restocked every 2 days when I went. Not super cold though...
JeffF
yes there is a mini fridge in the rooms and stocked evey other day
jencookie
yes
Coconutty
Yes. Stocked every other day with soda, water and beer. All complimentary of course.
StLouisSteve
How much does it cost to upgrade to an oceanview room?4 answers
6 years, 84 months ago
Amber
CheapCaribbean.com only has a contract with the resort for the Standard Room category. If you would like to upgrade to the OceanView Room category, you may be able to at the time of check-in at the resort. Please note that this upgrade would be based upon pricing and availability at that time.
KristinCC
only a few single story bugalows have ocean views. Contact your travel agent at Cheap Caribbean
Gunter
We had an oceanview room and didn't pay an upgrade fee. I think we got lucky. I'm not sure how we got it. Even though we had it though, we were barely in our room. The property is beautiful, the pool is right by the ocean, so you'll see pleny of it.
rperry
check with the resort. we were happy with where our room was, so we did not ask.
jencookie
We asked to be put in an ocean view room and we were moved to 8303. Great view and no extra charge. Be careful what you wish for though, there are a few rooms that have great ocean views but are right in the middle of everything. I would recommend 8303 or the one above it, great view and off to the side so not in the middle of everything.
lovetotravel98
250 per night!
doggone
Does the beach or pool close at certain time10 answers
6 years, 81 months ago
Gigi
The pools and beach typically "close" at dusk, meaning that the lifeguards are off duty at that time and guests swim at their own risk.
ccsusan1
The pool bar closes at 6:30 pm and I didn't see any pool activity after that time. You're on your own on the beach although they do have a life guard that hangs around the beach bar! If you stay to long the sans flea's will eat you up.
Gunter
The beach is always open the pool closes at 7PM-7AM and pool bar doesnt open until 11 AM
trickrider
the beach is open all the time, but the pool closes at 6pm
DryeFAM
The pool is closed early around 7 I think. The beach is opened all night
beacher2012
The beach bar closed at 5pm and the pool bar closed at 6pm while we were there. The pool was serviced nightly at 7pm
1234Beachy
the pool cloese at 7 pm
jencookie
Yes, I believe 6 pm
Coconutty
Beach does not.
The pool and swim up bar closes at 7:00pm because they treat it everyday with chemicals at that time. To be honest, everyone was done swimming at the pool by 7pm anyway and getting ready for dinner.
elmicrim
7
Brandtchelle
Are there alot of rocks just off the beach (in the water) or is it nice and sandy?11 answers
6 years, 81 months ago
Omaha
Bring your water shoes so you don't miss a thing! There some rocks and coral on the beach.
KellyCC
The beach is rocky so we wore water socks when we went kayaking and snorkeling (don't touch the pier supports underwater-that's how our daughter was exposed to fire coral).
JDLP
Lot's of rocks. You should wear dive booties with thick soles or something comparable.
Gunter
There are rocks as soon as you get to the water and for 20 yards out but the beach is nice.
DCD1
the rocks begin literally where the water line begins. I'd recommenced sandals or water shoes to enter the water.
TheDude
the coral grows up to the beach.its hard to walk on especially bare foot. but the resort has a long pier that has steps into the water
papahagrid
It's fairly sandy in most areas off the beach. The tricky part can be getting in and out as it's a bit rocky right on the shoreline. They have a ladder entrance off of the boat dock that is easy and has some decent snorkeling (not great, but some stuff to see)
JeffF
the beach was rocky so we just snorkeled at the pier and swam around that way. if you want to go in the water from the beach wear water shoes.
jencookie
mostly the rocks are at waters edge. so if you want to get in wear water shoes.
jencookie
Rocks
Coconutty
Very rocky. Not a sandy beach at all. Wear water shoes or flip flops.
StLouisSteve
shopping11 answers
Is there shopping close other then the shops on the property?. Someplace that is like a tourest trap to pick up different stuff like hat, shirts, toys ect?
6 years, 80 months ago
Jim
There are multiple shops and boutiques located on the resort's proprty. However, there are also shops located near the resort that are a short cab ride away.
KristinCC
No, you will have to drive to downtown. This is about a 15-20 drive and a taxi with cost you 425 each way.
Gunter
No you have to take a taxi or rent a car about 10-15 min into town. and its 20 bucks a taxi ride to town or back one way
trickrider
The short answer of that is no. You would have to take a trip into the main town to find those items in abundance. The Iberostart gift shop is extensive however and there prices are very reasonable for a hotel gift shop.
DCD1
No. Iberostar is somewhat isolated. The town with all of the tourist traps is a 15-20 min cab ride away.
TheDude
There are a ton of shops downtown for all of that. It's a very short van ride from the resort.
Awright
Not really. There is a guy on the beach with a cart, but his prices are higher than in town. The best shopping is in town, but they are vultures.. be prepared to be firm with your NO's. not interested then walk away. And of course, haggle for the best deal. They'll usually come down to what you want to pay.. unless it's ridiculous, but they pretty much all sell the same stuff.. souvenir wise and they all want you to come in their store. They will even give you free charms and earings just to come in their store, but don't feel obligated to buy.. that's the trick. good luck!
rperry
Along the roads they have little shops like that (hammocks, shirts, etc..). The resorts shop has some pretty good stuff at reasonable prices. If you want lots of selection you will need to go to town - 25-30 minutes.
JeffF
there is a small store on site with souviners and toiletry items. if you want to shop you can take a cab to the ferry pier and walk around or take the ferry over to playa del carmen. more high end stores over there.
jencookie
yes, in town where the cruise ships and ferries are...a $25 US dollar cab ride up to four people
Coconutty
Other than a gift shop at the resort, there is no place to buy gifts. You would probably have to arrange for a car or taxi to take you to town for a greater variety of shopping. There is also a village further down the shore (about a 10 minute drive) that has some shops.
rongone
Planning Excursion11 answers
When planning the excursions is it better to buy them online, or can I wait until i get to the resort? Is there a price difference between buying them online or at the resort?
6 years, 79 months ago
Salt Lake City
Wait until you get to the resort, the prices and options are better!
Gunter
You will get better prices and options if you wait until you get to the resort.
Gunter
Generally you get a better price when booking excursions at the hotel. However, if you want to 100% reserve your spot, then book online. But the excursions are rarely full when you get to your hotel.
DCD1
I'd recommend waiting until you're at the resort so you can see what all of the options will be.
TheDude
We waited until we got there & there was no price difference.
Awright
we booked when we got there with Olympus Tours who is also who we booked our airport shuttle transfer with. We got a discount to book with them, rather than book with the person at the resort
DryeFAM
We bought ours at the resort and the prices seemed the same if not cheaper than what I saw online. The resort has a few different companies offering tours and excursions, so there is competition which makes the pricing fair.
JeffF
there was no price difference. and we did ours at the resort. there are other tour operators there as well.
jencookie
There is a cheapcaribean rep and other reps at the hotel that can assist you with excursions when you get there. I did not book mine until I arrived at the hotel.
boulevard
Unless you have reviews from another source, I would recommend the venues at the hotel. They have a few, one in the lobby and then two by the rental cars. Also, it is good to sit at the pool or beach and ask around. The Polaris Jeep / ATV Tour through the lobby I would not recommend. The snorkeling was not good and they tried to do too much in too little time even though it was from 830 am to 430 pm. Do a jeep tour through the CheapCarribean desk at the hotel. Snorkeling and diving from the Dive Shop at the hotel was recommended and I would recommend as well as the National Park 5 miles north called Chakanaab. Good value and lots to do....dolphin, sea lions, massage on beach, snorkel, dive, pool, eat. It had the best snorkeling we saw all week.
Coconutty
I would wait until you get there!
There are a lot of different excursions through different companies that are a lot cheaper than online--- those companies are set up at a station in the lobby. They do not approach you and bug you...it's nice.
elmicrim
Get it online or in the downtown or in playa del carmen depending where you want to go.... ask for the 2 for 1 promotion they all have it and it really will save you half , but in the resort itself it is alms 3 times more...
macfor
Can you snorkel off the beach at the resort?11 answers
Is there any decent snorkeling off the beach? Fish or reef to see?
6 years, 76 months ago
NC
Snorkeling is available at the resort and is included in your all inclusive package. Guests have complimentary use of the resort's equipment for one hour per person per day.
KateHCC
Yes, wonderful reefs!!
Petya
Great snorkeling right off the beach, and pier.
ctneal
Yes you can snorkel at the beach. You will see many kinds of fish. Probably the best part of the whole resort.
Leslie99
The snorkelling is amazing right off the beach. The reef is very close.
MrsLew2u
My husband and many others snorkeled right off the end of the pier and were pleasantly surprised by what they saw. Baracudas, sting rays, and many many fish
DryeFAM
There are some fish to see if you snorkel off the beach at Iberostar, but it is limited. A reef is not close -- for reefs near Iberostar you'd have to take a boat (Alberto's beach bar offers a boat trip that's a few hours long, and visits several reefs; you can negotiate rates with them for $35-40USD). If you snorkel off the beach at Iberostar, you may want to consider water shoes as some of the near shoreline is rocky but walkable. There is a pier with a ladder. The Money Bar (closer to town) has some great snorkeling off the shore, they typically like you to buy drinks and/or food for use of the beach chairs. A cab from Iberostar to Money Bar is about $18USD.
MHumphrey
yes you can.... there are schools of fish that hang out right under the pier and even a couple stingrays...
tropicalman
It wasn't great while we were there, although it was very windy. There isn't beach entry to the ocean, you have to climb down a ladder from the dock to get to the water, unless you want to walk over +/- 10 feet of coral.
1234Beachy
You can snorkel off the beach although it's rocky, but there is a great pier on property that you can go down a ladder so you don't have to wade out in the rocks. We found that the only fish were pretty much right by the pier, so if you really want to see a lot of fish and wildlife, you probably better book a snorkeling trip.
rperry
Yes you can snorkel right from the resort. When you walk into the water from the beach theres a lot of coral making it hard to walk so you need to walk along the dock and then into the water. Lots of fish to see right off the dock.
Ornusraeam
Is golf available through the resort?7 answers
5 years, 72 months ago
cheek
The concierge can assist with making arrangements at the Cozumel Country Club 18 hole course.
KellyCC
not directly on the resort but there are several activity guides that sit in the lobby all day that can point you to anywhere you want to go or do and they make the arrangements for you.
tropicalman
There is no golf on the resort.
TLynnB
there is golf on the island but i did not see anything offered through the resort.
jencookie
No golf courses that we saw available on Cozumel. There might be though.
StLouisSteve
No golf in the resort, but they will arrange anything for you...but it will cost you!!!
macfor
No.
Coqui82
Meal Plan8 answers
Is the all inclusive price of 1722.00 for a 14 night stay at the Iberostar in Cozumel fior october 5-19, 2013 include all meals as well?
5 years, 70 months ago
Anne
This is an all inclusive resort, but we are unable to verify the price as this is subject to change.
LaurenCC
yes
carribeanbeachbum
Yes!
TLynnB
Yes, it includes food at the resort. Food is above average in my opinion, but not as good as some of the more expensive Iberostars
JeffF
yes all meals, drinks, and snacks are inluded and there are soft drinks, beer and bottled water in the mini fridge in the room.
jencookie
yes it's all inclusive
Shy1441
Yes - all included.
StLouisSteve
I would call- but we stayed a week all inclusive and that included meals.
elmicrim
how much does a taxi cost to town10 answers
any info on spending a day at the iberostar tucan
4 years, 60 months ago
quebec
Taxi service prices do vary. For more information contact the resort directly at www.iberostar.com/Tucan.
LisaCC
It cost $20 for a taxi into town.
BreezyJ
$25 US up to 4 people
Coconutty
$40 for 6 people - one way.
StLouisSteve
$20.00 each way to town. If you go past where the cruise ships dock, it is $25.00 each way.
Grangrad
$20
elmicrim
220 pesos it is a set price they will not negociate taxi prices they have a chart.
macfor
18 dollars
doggone
$20 USD
SeanL
$250 MXN or usually around $17-20 USD
gordo17
How much does it cost to access the internet ?9 answers
Is there complimentary wireless access in the guest rooms. If not, where is access available and what is the cost?
4 years, 60 months ago
Terri
For specific questions regarding pricing for resort amenities which are additional and not included within the all inclusive plan, we do suggest contacting the resort directly as they would be best to assist you. The email address from the resort's website to contact them directly is rrppczm@iberostar.com.mx.
MariaCC
No, I know by the pool but unsure of cost. Call them, the front desk staff speak both English and Spanish, which I was not aware of until I got there. But good to know. They always speak Spanish first though, don't let that throw you off.
Coconutty
You have to pay for Wi-Fi. It was $28 US for 5 days and that is for one device at a time.
Ripley
No complimentary wifi. It is about $3 per day per device but that covers the entire property.
HoustonBuffalo
No wireless access in the rooms. Access is available in the lobby area. You have to pay up front for a length of time. We just got 15 min. so I could check e-mails. I think it was about $2.00-3.00 for 15 min.
Grangrad
You pay for internet wifi access at the front desk. You can get it by the hour for about $4. They also have options for a day, or a week, I'm not sure of those costs as I only opted for an hour the couple of days I wanted access.
rongone
Terri,
I had wifi for 5 days and it ran $27 US. The connection was fine and all over the resort. It was reasonable I think.
They had several different options, one, three, five day wifi or something close to that.
Have fun!
MayanCowboy
The internet access is 8 dollars a day and can only be used in the lobby. About 1/4 mile away from your room!
doggone
WIFI is completely free thru out the entire resort.
Good signal, too.
Howard
temperature of water?6 answers
What month does the pool water get really warm?
4 years, 59 months ago
Patti
Upon doing a search on the internet, the link https://www.holiday-weather.com/cozumel/averages/, provided annual averages of the temperatures in Cozumel.
MariaCC
We went in early February and it was nearly 80 degrees every day, so the pool was perfectly refreshing.
stefcations
We were there the 1st part of April and the pool temperature was great.
Grangrad
We went late June. The water was warm but nice and still refreshing. It was nice to go from the ocean to the pool... nice transition.
elmicrim
IDK the exact temp but in July the ocean it is a lot colder than the pool
macfor
Not sure when it starts, but we were there end of July/August and it was REALLY hot.
Brandtchelle
How far is resort from airport?9 answers
4 years, 55 months ago
JMiller
Iberostar Cozumel is located 2 hours from Cancun Internation Airport (CUN) and approximately 20 minutes from Cozumel Airport (CZM).
BethCC
It was about a 20 to 25 minute taxi ride from the airport.
AreSee10
It took about 20 minutes to get through town and down the road to the resort. Not bad.
hardrocker
20 minutes- not bad at all!
elmicrim
This resort is at the tip of Cozumel, it took us 30 minutes to get to the hotel.
mo2008
about 25 Km it a 35 min taxi ride
macfor
about 1/2 hour..not far
Brandtchelle
The resort is appx 24Km from the airport as far as I can remember. I drove it this morning and it took us about 20 minutes. You take into account driving slow until you get out past the city, then it opens up to 80Km/hr speed limit. It's a nice drive.
MayanCowboy
25 minutes
CJTexas
Is it best to schedule transportation from and to the airport when booking my resort?10 answers
I am curious if there is any difference on pricing, availability or ease of booking my transportation from the airport to the resort and back. Are cabs readily available at both locations or would I need to arrange for them in advance? Is there a price difference between a cab for two passengers vs the transportation offered when booking?
4 years, 53 months ago
sd2nc5
Yes
Sunny1212
just take a cab.. is $ 30 up to 4 people from cozumel airport to iberostar the prices are set and it will not be surprises, but just in case ask the driver as soon the ride starts (335 pesos) and 220 pesos from Hotel to downtown, many taxis are available any time in downtown, airport and even the hotel. don't worry about safety or riding at night it is super safe and the hotel keeps record every time you go in and out of it.
Hope it was helpful and have a nice trip.
macfor
Hello,
We would recommend taking roundtrip airport transfers. They are prepaid in advance, so you have no worries about obtaining a taxi ride.
CoryCC
In my travels to the Riviera Maya and now Cozumel, we have used the transportation Cheap Caribbean offers, and it has always been flawless. You may be able to save a few bucks another way, but for the quality of service we have had, I will conti ue to use it.
FlatlandDiver
I do not know if you already took this trip or not. We booked cheaper transportation than what cheapcarribean was offering. Unfortunately I forget where but I just googled it. I would not take a cab just because they could so easily over charge you but they are readily available
YearlyTraveler13
Taxis are available at the airport and they're reasonably priced. Walk straight to the exit though and hail your own taxi. OR rent a car...you won't regret it. Most fun is having the freedom to explore the island at your own pace. Beware though...take your time and realize that driving laws are for gringos and scooters are everywhere. We rented a small fiat convertible and had a blast driving around the island. Come and go as you wish and stop and look at whatever you want whenever you want. Can't beat it.
MayanCowboy
The transfer gets you shuttled to Iberostar without worrying if you are going to the right place or if the taxi driver is gouging you. We were dropped second after a younger couple was dropped off at another resort about 5 km before Iberostar. Coming back they actually arrange a taxi to bring you to the airport. From Iberostar to downtown (center of the ocean blvd is $20 plus tip. The airport is about 5 km further so I think it is about $25 plus tip for the taxi to/from Iberostar and the airport. It was very efficiently handled so I'd recommend going with the transfer.
CnG10022004
No just take a taxi! They know exactly where to go for 18 dollars as compared to 79 from the resort for the same taxi!
doggone
Yes, taxis are both available at airport as well as hotel. The are located outside the gate. The prices are descent and safe.
Clugo831
Book the transfer, it's well worth it & taken care of ahead of time!
Awright
If I am bringing an 11 month old child do you have to purchase per person rate for them as well?1 answer
4 years, 52 months ago
Lap
Please contact our Beach Experts at 800-915-2322 for any pricing inquiries. Thank you!
KristenCC
Do you have to purchase excursions through the website or can they be purchased at the hotel?5 answers
4 years, 51 months ago
El
You can purchase excursions before you leave from CheapCaribbean.com, or you may purchase them from Amstar in destination.
KristenCC
You can purchase excursions at the hotel. There are representatives from CheapCaribbean.com as well as at least two other agencies at the hotel off the main lobby. If you purchase them through the agency you are pretty safe from what we heard from others, if you go with a barker off the street you don't know what you're going to get. Bottom line is if you want to do excursions, check on line first then either book them on line or print out and bring the pricing and other details with you and make sure you get what you want for the right price.
CnG10022004
Purchase them in town for half the price. Everything is priced double if you buy at the resort!
doggone
You can purchase excursions at the hotel, they have people there most of the time to sell you anything you want!
CJTexas
They can be purchased at the Iberostar hotel
Hottcook
How much does it cost for ride from airport to hotel?5 answers
4 years, 50 months ago
Fedsmith
This would depend on airport you fly into. You can fly into the Cancun Airport or the Cozumel airport. For pricing inquiries, please contact our office at 800-915-2322.
KristenCC
$40
Beachvacation
Taxi is about $20 one way
CJTexas
Depends, I'd suggest that you always prepay, it makes the trip hassle-free. Otherwise if you are getting a cab, make sure to define the cost up front at there are no meters in the cabs. Depending on where your resort is, I'd negotiate the price. We were almost to the Southern tip and paid $20 one-way. If you are in the middle of the resort, $15 may be more appropriate.
ColdInMN
I used the cheapcaribbean prepay option. It's fair $45 RT
Spontaneoustraveler
Is the pool water heated?5 answers
3 years, 47 months ago
Yeli
The resort is located in a year round tropical environment, therefore temperature controlled pools are not necessary.
CCGreg
You definitely wouldn't want a heated pool in the summer. You have to go to the dock to really cool off!
Smiley8431
Only by the sun. Was very comfortable last week in July.
RooneyMcFaddy
No
Yippee
no
Kansaschick
Is this resort kid friendly5 answers
we are bringin a 7 year old girl and want to make sure that she has activities to do as well.
3 years, 47 months ago
Whit
This resort is very kid friendly. Lucy's Club is the on-site child care facility for children ages 4-12. Supervised games and activities include drawing, reading, playing, watching films and making friends with other children from all over the world. The resort also offers family friendly, live entertainment in the evening at the theater.
Babysitting and child care are available after hours for an additional charge.
CaitlinCC
There were quite a few kids the age of your daughter when we went down last week. They have a lot of activities for the kids and the Star Team does a great job of including the kids in activities all day long and into the evening. The gal who manages the kids program must be amazing with kids, they were always running up to her to give her big hugs - super cute!
ColdInMN
Yes! Activities on the beach, at the pool, in the shade, in the evening & special treats, We want to take our 3 grandsons (ages 3 - 12) back next year! And from what we observed, the staff was great with them.
Ranchhandpam
There were activities at the pool and beach daily for children and there was also a mini show during the evenings that was just for kids to participate in.
SarahLynne
It is very kid friendly. Lots and lots of fun things to do. The activities staff are among the greatest I have been around. Last year was the first time my husband actually said he wouldn't mind staying an extra week. Usually he is bored after several days. The staff even kept him entertained. The nightly shows are not to be missed either. They are the best we have seen from any all inclusive staff in any country.
Cassiesmommy
Is the golf part of the all-inclusive deal?3 answers
3 years, 46 months ago
Nick
No, golf is not included in the all inclusive package.
CaitlinCC
no, I wish it was
FunDaddyO
no
wooody
Can you book excursions once you have arrived at the resort?8 answers
We aren't sure what excursions we are going to want to do right now, so I'm wondering if we will be able to book them once we arrive in Cozumel.
3 years, 46 months ago
Indianapolis
Excursions can be booked in advance with Cheapcaribbean. If waiting until travel to book, there should be a tour desk at hotel which arranges tours.
CCGreg
Yes, the people at the hotel can book excursions for you. Be sure to try to get some "deals" though; like 2 for 1.
Ranchhandpam
They have booths set up next to the front desk to book excursions. Prices are very reasonable.
SM00
Yes there are several on sites personal to book with. I highly recommend the ATV's at wild adventures! It was great. The value and the excitement and fun. Our guide Oscar was top notch. I can not recommend that place more. Also jeeps are available for a fair price at the resort and I recommend renting one and exploring the island on your own
Senorjay
Yes, they have three companies there. How with the Amstar people in the back.
Spontaneoustraveler
Yes, they've got a place set up by the lobby with people to help w/ that.
Awright
There are different travel companies located at the resort to help you plan and book excursions. Also a car rental company. Makes it very easy!
We rented a jeep and went to the east side of the island twice- great!!
Also did a snorkeling excursion that left right from the pier at the resort!
Tialaweez
Yes, they have a great concierge that can book anything you want to do, from scuba diving to renting scooters to a trip to Chichen Itza. He's great.
gordo17
Beer3 answers
What kinds of beer are served here?
3 years, 44 months ago
Denton, texas
Beer inventory can change, but typically this would be local brands - Sol, Corona, Tecate, Modela, etc. The resort may carry some imported brands from US and Europe as well.
CCGreg
dossecki
nickfoo
Dos Equis dark and light
Kansaschick
children restrictions4 answers
Can my 15 month old go in the pool with a swim diaper?
3 years, 43 months ago
Denver. Co
You'll want to check with the hotel directly about infants in main pool. Typically a hotel will have a smaller pool for young children.
CCGreg
they have a separate pool for small children. its next to the adult pool
FunDaddyO
Yes the have a childrens pool for all ages.
Hottcook
Yes
Cassiesmommy
Do I need a passport to vacation there?5 answers
3 years, 41 months ago
Tomball, Texas
Yes, you will need a US, EU or CAN passport to travel to this destination. For further information, please consult your travel consulate or visit travel.state.gov for details.
SamCC
You need a current passport to enter and return from Mexico, but you only need your driver's license for the most part while in Mexico.
Madnad10
Yes you must have a passport
Senorjay
Yes a passport is required for all international travel.
Reneeg
Yes and it needs more than 6 months on it.
MichBrit
Is this hotel being hit with the seaweed (Sargassum), thats hitting the mainland?5 answers
I know the mainland is being inundated, but I wonder if this part of Cozumel is, too?
3 years, 40 months ago
angelincali
The beaches around the resort are clean and clear.....enjoy.
Madnad10
It is not. My husband and I just returned on Thursday and because of the location of the resort on the Gulf side of the island, it is sea weed free.
ShellyandMartinBush
Eastern Caribbean shores are the most heavily affected areas. Iberostar Cozumel faces west and there are no reports of a seaweed problem there at this time.
CCGreg
No seaweed. Beach is all reef though.
MandJ
The beach front yes. They rake it up in the morning from the sand. The reef prevents you from swimming in the water so hard to tell how far out you would have to go to avoid it.
OkieTravler
Is scuba diving included4 answers
Is Scuba diving included? How many dives per day?
Shore diving?
3 years, 39 months ago
Anchorage
The resort offers a free Scuba demonstration, and under the sports/activities it states:
Scuba diving*
*Guests can use the equipment for the non-motorized water activities free for one hour.
If you have any further questions, please check with the resort directly for the most up to date information regarding scuba diving. Their international phone number is: (01152 to dial) 987-872-9900.
TimCC
No, but the onsite Dressel divers is great. Google them and if you book before your trip it saves a lot of $.
NicName
Not included...but very reasonable if you prepay. I did six dives and rented equipment for just $280.
SeanL
Scuba diving is Not included, but available at the resort. You depart from the resort.
They will let you borrow snorkel gear for right in front of the resort, but I recommend diving/snorkeling from the boat to see more.
HarleyGirl0321
Is the airfare included into the price. If not, what is the price of the airfare?4 answers
3 years, 39 months ago
Fullerton, California
Airfare is subject to change based on dates of travel and departure city. Please contact a member of our sales team for specific rates.
SalCC
airfare, hotel, all food, all drinks (including alcohol) included in stay. you should either pay additional for transportation to and from airport, or you can easily get a taxi (a reputable one) at the airport for about 20-30$ one way.
cootneykoomanie
Our airfare was included in the price of our vacation.
LizzieS
I look it up where air & hotel are included in price
Awright
Why are booking options only allowing one child? I have stays at this resort before and booked one room for 2 adults and two children .1 answer
What's going on?
3 years, 39 months ago
Farely
Rooms at the Iberostar Cozumel will allow 2 adults and 2 children On Request ONLY with prior written approval from the resort. Please call Cheapcaribbean at 1-800-915-2322 for assistance with this request.
CCGreg
Call Iberostar directly for better booking options
clslater
How is the snorkeling on the resort? Or best place to snorkel?8 answers
2 years, 35 months ago
Missouri
Snorkeling is available at the resort and is included in your all inclusive package. Guests have complimentary use of the resort's equipment for one hour per person per day.
LizCC
Not many fish to see only 2 species off the pier
PJHP
We took the local snorkel tour with Dressel Divers located at the hotel and would HIGHLY recommend it. One of the best experiences I've had.
SSLR
There are snorkeling boats that will take you out to GREAT places on the coral reef. Cost for 3 hours approx. $30 USD.
KikiMama
Snorkeling can be done right there in the water by the resort , however I heard many people preferred to take the option of going out on a chartered tour further into the reefs. The fish are Sialkot out in the later afternoon, just bring bread :)
Spontaneoustraveler
Snorkeling near resort was very limited.
sunluvr3
Iberostar does not have good snorkeling unless you go out on a boat. I highly recommend the trip to Xelha for snorkeling you take the ferry to Playa Del Carmen & you can take bus from there. Xelha is all inclusive natural park. Also has Ziplines. You can pay extra for Dolphins, manatees, etc.
Cardinal1
it's the most beautiful, clear water in the world. wonderful snorkeling.
Kansaschick
Is scuba diving included?6 answers
If so, how often, when, where, etc.
2 years, 34 months ago
interested diver
The resort does offer snorkeling for an additional amount. As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information regarding snorkeling. Their international phone number is: 01152(to dial out) 987-872-9900. Their water activities are as listed:
Water
Kayaking
Water aerobics
Snorkeling
Scuba demonstration
Water polo
Windsurfing
Scuba diving*
*Guests can use the equipment for the non-motorized water activities free for one hour.
TimCC
a brief demo of what scuba diving is like in the pool was included but any actual Diving was NOT included.
SarahLynne
No it is not but there is a diving center at the resort they are great to work with. Dressel Divers
Hottcook
No it's an extra cost. Free scuba lessons are offered in the pool daily
Senorjay
Short scuba lessons are given at the pool. There you have an option to get certified and /or try it. Scuba and snorkeling are very big in Cozumel.
Most of the room were taken up by serious scuba travelers.
Clugo831
they have it there but you can go right off the dock
deqteee
shuttle service7 answers
is shuttle service included from and to iserostar resort in all inclusive packages and do they offer shuttle to and from town
2 years, 34 months ago
princess
Airport shuttle service is not included but can be added for additional cost. There is also no complimentary shuttle into town that the hotel provides.
CCGreg
Yes it is on the all-inclusive on arrival they will ask you to make your return trip confirmation.
Hottcook
No... Taxis are always available
wooody
No we paid separately from Cheap Caribbean for the shuttle service to and from the airport. There is also no shuttle service to and from town. There are taxis waiting outside the resort that they will call for you if you want to go into town.
Reneeg
The shuttle from the Airport is about $10/person. But a private taxi is only $20-30 USD for two people. About $22 USD if you use pesos...about $30 if dollars
SeanL
Yes. Just make sure when you book the trip you ask if the shuttle from the airport to the resort is included. Otherwise get ready to pay at least 35 dollars or more if you have a party of 5 people or more.
Coqui82
not included but you can get a shuttle from the airport and cab to town. Cab is $20 one way
Kansaschick
smoking3 answers
is smoking allowed in the iberostar rooms
2 years, 34 months ago
ohio
Most resorts will have designated areas for smoking. If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No but you have a private deck with a chair and hammock for your smoking pleasure.
KikiMama
No smoking in rooms.
Senorjay
Flight - 2 adults from different cities2 answers
Can you book one flight from Dallas and one from Houston? How do I do that? Thanks!
2 years, 33 months ago
monty
We can certainly book from two destinations. If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I am not sure on how it works, but we did meet a couple here that flew in from different cities. They were meet on a travel group on line. She was from Hawaii and he was from Pennsylvania
Senorjay
Shuttle charges2 answers
Under the description "Available Amenities" it shows the shuttle service without the ($) meaning that it is free of charge as part of the All Included resort deal. How comes that now I read that the shuttle service from and to the airport is not cover in the total price?
Thanks for whatever clarity anyone can give to this question...
2 years, 33 months ago
Milwaukee, Wisconsin, USA
Please contact the resort directly for the pricing on their shuttles. We only can provide the pricing for our shuttles too and from the airport. All other pricing are subject to change.
bthornton
It's not included. It cost extra. To go into town it's $20 each way as well
Tanela
Is scuba certification offered?2 answers
Is PADI scuba certification offered onsite? If so, how much does it cost and how many days does it take? Also, if you are not certified, how much is a scuba excursion? Thanks!
2 years, 32 months ago
Missisippi
Yes they do offer a 3 day course to get your diving licence.
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
Yes, through Dressel Divers which is separate from the resort and separate charges. I am a diver and got an additional certification on vacation for Enriched Air. Contact Dressel Divers headquarters in Spain for pricing and appreciate they are 6 hours ahead. https://www.dresseldivers.com/dive/mexico/cozumel-scuba-diving/
Savetheocean
we got our certification there and were impressed with the teacher....Rodrego was great!!
20% off if you pay ahead.....Dressel people were great....fell a little in love with Maddie...don't tell my wife...
jimandbecky
Room Service?5 answers
I see on the Iberostar website it states there is room service from 11AM-11PM. Is this true?
2 years, 32 months ago
Katy
Yes, They offer room service. Times are subject to change and room service is at an additional cost.
bthornton
There is no room service at all.
Tanela
I didn't see room service as an option while there.
Spontaneoustraveler
We were there July 2016 and room service was not offered
Cassiesmommy
No! There's no room service at all. If you're hungry you have to go to the restaurant and order whatever is on the menu.
Agarcia29
Are there any hot tubs?2 answers
2 years, 30 months ago
Hanover pa
They do have jacuzzis in the spa area only, however it may be an additional charge to use them.
JeannieCC
no hot tubs....our only real complaint
jimandbecky
Are there adjoining rooms at this resort4 answers
Iberostar
2 years, 30 months ago
Luvcoz
They do have a handful, however these are on a request-basis only and cannot be guaranteed.
JeannieCC
No. But we were able to have 2 rooms with 1 lower level and the other above us. Worked perfect for us traveling with 2 kids,12 &14.
mommadefrange
Yes, we booked this last year. They are called family rooms. You are guaranteed 2 rooms, 1 with king bed and 1 with 2 beds (can't remember full or queen). When we arrived it wasn't very busy so we were able to pick the location of room we wanted based on what was available. I did my research and knew which buildings were one story and close to pool so I was able to pick very quick and easy. Last year it was cheaper to book family room than to book 2 rooms. This year for my dates I'm looking at it is cheaper to book 2 rooms.
Cassiesmommy
there are suites but i don't think they have adjoining rooms
Kansaschick
How much are scuba rentals for someone already certified?3 answers
The site states that one hour of scuba use is free--is that one hour per day or per trip? How much are rentals otherwise? Thanks!
2 years, 30 months ago
Dan
As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information regarding snorkeling. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I believe the hour is for people who are wanting to try it out....you can check with Dressel about the cost....they are great and you can get 20% if you pay before you go...
jimandbecky
Only FREE use I believe is if you do the "Try to dive" program in the pool.
MichBrit
Does the resort offer Rental Cars5 answers
We have been to this resort (under a different name) in 1993 and 1996 and are thinking of going back. Back then they had a rental car company on location. do they still offer this?
2 years, 28 months ago
Dallas
They do often have cars available for rent at the resort, however as this is something that would need to be done through the resort and that we would be unable to arrange for you, please contact Iberostar directly for further details.
JeannieCC
Yes. There is a Thrifty representative on site in the cabana to the left of guest services.
ShanaD
We were just there the beginning of the month, and yes, they have a thrifty car rental desk at the resort. We rented a vehicle 2 separate days. Rentals are for 24 hours. Next time we may rent a vehicle from the airport and keep it for the week. It could be cheaper, so you may want to research. We spent $95-$130 for 1 day with full insurance.
Tialaweez
Yes. We were there for our first time last summer. One rental desk but it appeared as if the same person rented cars for several companies. It was much cheaper to rent online than the daily sale price even they would offer.
Cassiesmommy
no, but they can arrange one
Kansaschick
ac power plugs3 answers
What style ac plugs are there
2 years, 26 months ago
gary
This resort generally has the standard US type A or B outlets. We do recommend bringing adapters, however.
JeannieCC
There is ONLY ONE, regular USA style plug in the room. We always bring a powerstrip to charge batteries, phones, and more.
clslater
They look weird at first but it's the same as the states.
Agarcia29
Is this price for one person or for two?2 answers
Just wondering if the package price is for 2 total people or for each person.
Thanks!
2 years, 24 months ago
Nashville
Generally the pricing is per person based on double occupancy, however this can depend on what parameters you put into your search. Unfortunately without seeing it, I cannot be more specific. For further assistance, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
the price we paid was per person...but amazingly affordable
jimandbecky
Does all inclusive include all restaurants?5 answers
1 year, 23 months ago
Flagstaff
It would be food and drink at the restaurants. Some might be considered extra such as lobster/steak dinners with wine. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes but you have to make reservations for non buffet restaurants
WinterHater
Yes, although you only get to access one speciality restaurant every 4 days of your stay
MichBrit
Yes. Reservations are needed though at some of the restaurants.
Bergbr
Yes, but you only get so many reservation options based on how long you stay. We were there for 5 nights and were allowed to make 2 reservations.
Huffsters
Beach drink service5 answers
Are there butlers who bring drinks to the beach
1 year, 23 months ago
USA
The Beach Bar serves drinks and cocktails right on the beach. Daily, 10am-6pm
StevieCC
Yes they have waitress service on the beach and at the pool.
DotyO
take plenty of dollar bills for tips and they'll drown you in drinks
Kansaschick
Very nice, hardworking wait-staff (I saw only girls) walk around the pool and beach area all day bringing drinks. (A tip would be appreciated.)
clslater
Yes but it's way faster if you get your own drink. It's small so it's not too much.
Agarcia29
VIP service?3 answers
Is there an upgrade to a VIP status? Many resorts offer thatched huts with nicer beach lounges, priority reservations at restaurants, express check-in, etc.
1 year, 23 months ago
USA
There is not an option to upgrade to VIP status at this resort.
StevieCC
They didn't offer me any upgrades.
MaxSingley
We were offered to upgrade our stay (or just a day) to the premiere section of the resort - where a more private pool and beds are on the beach. I think they also said higher-end alcohol was also available -- though all the standard options aren't bad!
Huffsters
Who do I contact5 answers
We are traveling in April and the resort looks full, who should we contact to make sure all three couples are in the same building or right next to each other?
1 year, 22 months ago
Durham, ME
We can certainly put in a request, please be advised requests are not guaranteed and they are based on availability at time of check in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
To be honest the resort is so small it wouldn't matter if you guys were not next to each other, but I would call cheapcaribbean so they can contact the hotel or offer an email.
Agarcia29
I emailed the hotel to request a room close to my friend. They won't guarantee they can accomplish that, but they take note of it at check-in. We ended up getting in the same building.
KJ18
Call CheapCaribbean on the the phone.
Dbdcpierce
We traveled with several other couples as well. Our rooms were not together, but it doesn't matter. The resort is not that large, and you are never more than 100 yards or so from any one of your friends. The rooms are not large enough to host a party or anything anyway.
Sfurr
iberostar tucan2 answers
Are we allowed to visit and are drinks and food also free.
1 year, 20 months ago
Durham
Please check with the resort about sister amenities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I believe you can get a day pass...
check with them...all drinks and food were included.
jimandbecky
Would nice dark jeans count as trousers if worn with a button up shirt for the restaurant's requiring elegant casual?5 answers
1 year, 18 months ago
TN
I was just there and yes dark jeans are fine , a few other people had jeans on.
ScubaRob
Please check with the resort directly as it is at the resort's discretion. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes. The resort was very laid back. Nice shorts with button down shirt was accepted at all dining locations for my husband, and I was never looked at while wearing shorts with a nice top, even with flip flops.
Dawnc03
I wore cargo shorts and flipflops to all the restaurants with no issues.
DavidH
I would say yes. There were men in shorts at the specialty restaurants, as well as women in short shorts.
Melo
What time do the bars close?5 answers
1 year, 18 months ago
TN
There is a bar that opens after the show each night around 10 /11 p.m. Called my he Tex Mex. it is open till 6:00 a.m. You can get drinks and bar food there also.
ScubaRob
The lobby bar closes at 2am, most of them close at 6pm. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The bar near and at the lobby close at 1 AM.
AHernandez
1:00am
918V
1:00 am, their is a small bar just down the beach that will stay open later depending the amount of people. It's on the beach,open air bar and grill.
918V
Can you walk on the beach for miles?5 answers
Im wondering if you are able to have long walks along the beach? and are there lots of beach vendors or timeshare or 'club' sharks at the resort?
1 year, 15 months ago
massachusetts
The beach is longer on the south end, however I never really tried to walk it, so I'm not sure HOW long it is. There are ZERO beach vendors. You are quite isolated (in a good way!) from the other resorts.
courtneyyjoyy
I didn't see any timeshare sales people at the resort. However, as you are exiting customs at the airport you see all of them pretending to be there from your hotel. Please go directly to the taxi or the hired shuttle to your hotel or otherwise you will lose time with the timeshare sharks. The beach was long enough for a possible 30 min walk. I wouldn't recommend going further than that. The area is still very wooded and I have no idea what you can find if you travel any further by foot.
Maydvv17
Long walks yes, miles? Not sure about the distance. Probably a mile or more. I took several longs walks and seen very few people and was never bothered by anyone.. September 2017
918V
Yes you can walk on the beach both ways from the resort and it is totally safe with no beach vendors..
MichBrit
No long walks on beach. Beach nice but small. One beach vendor owned by resort. Time share people not a problem at all.
CapnJim
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
Iberostar Cozumel features 294 rooms in 1 or 2-story bungalow-style buildings, surrounded by lush and exuberant tropical gardens. All rooms come appointed with a terrace and hammock, air-conditioning, ceiling fan, hair dryer, telephone, cable TV, in-room safe, mini bar and more.
It's an all-inclusive Beach Bonanza for the whole gang - in a (coco)nutshell, it's paradise.
Hammocks Galore - They emit relaxation rays every which way.
SPA Sensations. The lavish massages and baths are far too heavenly to resist.
Watching the various exceptional performers and entertainers at the theater shows.
What We'd Change
Iberostar Cozumel is a little remote, but cabs into town are easy to find right at the front door of the resort. After all, you were looking to get away from it all. Why not do it in style?
Why You Should Go
It's 15 minutes from the airport - a brisk trip to your beachy bliss.
Located near the second largest coral reef in the world, snorkeling is a must. And it's free.
Your little whippersnappers can go burn off all their energy at the Kids Club or kids pool.
There's a fully-equipped gym and health club to keep that beach bod in tip-top shape.
Available Amenities
Tour Assistance
Bar/Lounge
Beach
Volleyball
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Cribs Available on Request
Currency Exchange
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Playground
Scuba Certification ($)
Snorkeling
Swim-Up Bar(s)
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Shuttle Service
Windsurfing
Sailing
Aerobics
Dance Classes
Ping Pong
Billiards
Scuba Lessons
6 Restaurants
5 Bars/Lounges
Shopping
Massage ($)
Snack Bar
Beach Towels
Spa Services ($)
Handicap Room Available
Wedding Services ($)
Dry Cleaning Services ($)
Honeymoon Packages ($)
Wireless Internet
Free Parking
Banquet Facilities ($)
Nearby Excursions & Attractions
Beach
Fishing
Golf Course(s)
Horseback Riding
Medical Facilities
Parasailing
Scuba Diving
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Iberostar Cozumel
Ctra Costa Sur El Cedral, Km 17.78
+52 98 7872 9900
Hotel Description
Iberostar Cozumel: All-Inclusive, All Fun in the Sun
Perched on sugar-white sands with a breath-stealing view of the alluring Caribbean Sea, this resort delivers a shell of a good time for all ages. Aside from the bewitching beachfront location, the resort's unique bungalow accommodations make for some happy beaching grounds. With ahh-some amenities like pools, bars, entertainment, water activities and all the food and drinks you can possibly fit in your belly, this all-inclusive delight offers beachy goodness to all those who arrive.
DINING
Your taste buds will get along swimmingly with all the delectable dishes at the Mexican, Asian and steakhouse restaurants. Plus, the scrumptious international buffet has oceans of options for the whole fam.
La Cantina las dos Marias Type: Casual Hours: Daily, 6pm-10pm Description: Offers an a la carte dining option that includes a wide
range of meat and vegetable dishes, plus a large selection of starters.
Reservations required. Dress code: Elegant casual. For gentlemen over the age of 12,
long trousers, shirts with sleeves and closed-toe shoes are required.
El Cedral Steak House Type: Steakhouse Hours: Dinner - daily, 6:30pm-10pm; Snacks - daily, 11pm-6am Description: A la carte restaurant featuring a wide selection of grilled
and barbecued meat dishes as well as late night snacks from. Reservations are
required. Dress code: Dinner - Elegant casual. For
gentlemen over the age of 12, long trousers, shirts with sleeves and closed-toe
shoes are required.
Cozumel Main Buffet Restaurant Type: International Buffet Hours: Breakfast - daily, 6am-10am; Dinner - daily, 6:30pm-10pm; Snacks
- daily, 11pm-6am Description: Sample a superb buffet selection, ranging from fruits and
salads to fish and meat dishes, as well as tempting desserts and other
delights.
El Cedral Beach Restaurant Type: Casual Hours: Breakfast - daily, 10am-11:45am; Lunch - daily, noon-4pm Description: Continental buffet breakfast and a wide choice of lunch
dishes, ranging from fruits and vegetables to all types of meat, fish and
shellfish dishes and tasty desserts.
Palapa Grill and Snack Bar
Type: Grill Hours: Breakfast - daily, 10am-11:45am; Lunch - daily, noon-4pm; Snacks
- daily, 4pm-6pm Description: Located by the pool, the Palapa Bar and Grill serves a
continental breakfast in the late morning, lunch and snacks in the afternoon.
Dress code: Casual
La Pagoda Type: Asian Hours: Daily, 6:30pm-10pm Description: Sarape serves delicious Asian cusine.
Reservations are required. Dress code: Dinner - Elegant casual . For gentlemen over the
age of 12, long trousers, shirts with sleeves and closed-toe shoes are
required.
Reservations in the a la carte restaurants:
Guests staying 3 nights receive 1 reservation in the restaurants.
Every 3 nights, you'll receive 1 more reservation.
All hours are subject to change.
BARS/NIGHTLIFE
Satisfy your day drinking needs by getting a little frosty something at either the pool bar, beach bar or lobby bar. When the night falls, treat yo'self to a yummy cocktail while you're captivated by the performances at the theater bar.
Lobby Bar Located in the lobby, this bar features domestic brands and premium
brand liquors and cocktails. Daily, 9am-2am.
Theater Bar The theater bar is the place for live nightly shows and entertainment
for the whole family and also features domestic brand and premium brand liquors
and cocktails. Daily, 6pm-11pm.
La Perla
La Perla is the swim-up bar serving the pool area. Daily,
10am-6pm.
Beach Bar The Beach Bar serves drinks and cocktails right on the beach. Daily,
10am-6pm.
Night Life
Evening variety shows and live music nightly.
BEACHES AND POOLS
Why be a Couch Potato when you can be a Beach Potato? Nestle yourself under a palapa and fall into a booze snooze as you gaze at the cerulean tide washing in. With the main pool located in the center and a few smaller pools scattered within the resort, lounging is always just a few steps away.
SPORTS/ACTIVITIES
Water
Kayaking
Water aerobics
Snorkeling
Scuba demonstration
Water polo
Windsurfing
Scuba diving*
*Guests can use the equipment for the non-motorized water activities free for
one hour.
Land
Fitness center
Archery
Shooting
Tennis
Basketball
Beach volleyball
Billiards
Bocce ball
Sailing
Darts
Football
Table tennis
INTERNET
Iberostar Cozumel offers complimentary Wi-Fi.
SPA SERVICES
Designed to help you unwind, the hotel spa offers massages and treatments (for
an additional charge), as well as the chance to relax in on-site Jacuzzis.
WEDDING/HONEYMOON
For specific information on a wide variety of wedding packages, please contact
the resort directly.
CHILD CARE
Lucy's Club is the on-site child care facility for children ages 4-12.
Supervised games and activities include drawing, reading, playing, watching
films and making friends with other children from all over the world. The
resort also offers family friendly, live entertainment in the evening at the
theater.
Babysitting and child care are available after hours for an additional charge.
ADDITIONAL INFORMATION
Location
Iberostar Cozumel is located 2 hours from Cancun Internation Airport (CUN) and
approximately 20 minutes from Cozumel Airport (CZM).
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Protected Area Fee There is a daily US Marine Protected Area fee per person that applies
for the use of any watersport equipment (motorized or non motorized).
Scuba Diving Policy
Located near world famous coral reefs, the hotel offers a CDC, PADI, GOLD PALM
RESORT diving center, run by Dressel Divers International. Boat trips, scuba
diving and snorkeling excursions, as well as diving lessons and a host of other
water sports and activities are offered. Their comfortable boats are specially
designed to enable divers to set off directly from the hotel's private
beach.
All hours, fees, amenities, information and services are subject to change
without notice.
